Registered Nurse (MNA) Internal Medicine Atrius Health Braintree
UnitedHealth Group
**
Washington, DC
Posted 20 days ago
• *Explore opportunities with Atrius Health,**
part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind
• * Caring. Connecting. Growing together.**
As the Registered Nurse, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Making decisions reflecting critical thinking and evidence based nursing practice.
• *Position Details:**
•
• *Location:**
• 111 Grossman Dr, Braintree, MA
•
• *Department:**
• Internal Medicine
• **Schedule: **
Full time, 40HRS Weekly (M-F 8am- 6pm)
• *Primary Responsibilities:**
• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions
• Deliver patient care and follow-up in alignment with RN protocols, including medication administration and chronic disease management
• Conduct telephone triage, escalate concerns appropriately, and support the clinical team with ongoing care coordination
• Perform clinical procedures and manage acute conditions during patient visits, ensuring timely documentation in the EMR
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
• *Required Qualifications:**
• Graduate of a State-approved school of nursing
• Current, unrestricted, license to practice professional nursing in the Commonwealth of Massachusetts
• American Heart Association Basic Life Support (BLS)
• Proven to be up to date with current standards of nursing care in Specialty
• Computer experience with the ability to use word processing and spreadsheet programs
• Electronic medical records (EMR) experience and/or aptitude to master the EMR based on other technology experience
• *Preferred Qualifications:**
• Bachelor of Science in Nursing (BSN)
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• 2+ years of RN experience
• Proven solid critical thinking, problem solving, interpersonal and patient interviewing skills
• Ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care
• Ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
• Demonstrated excellence in practice, documentation, and cost-effective care utilization. Maintains high patient satisfaction
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $38.66 - $71.87 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
### Application
Apply directly via official UnitedHealth Group portal: https://careers.unitedhealthgroup.com/job/braintree/registered-nurse-mna-internal-medicine-atrius-health-braintree/34088/100766968624
### Application
Apply directly via official UnitedHealth Group portal: https://careers.unitedhealthgroup.com/job/braintree/registered-nurse-mna-internal-medicine-atrius-health-braintree/34088/100766968624
Physicist Sr - Radiation Oncology - Kelsey Seybold Clinics: Main Campus
UnitedHealth Group
**
Silver Spring, MD
Posted 20 days ago
Job Description
$5000 sign on bonus to external candidates
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care.
As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring.
Connecting. Growing together.
The Senior Medical Physicist serves as a key leader within the radiotherapy team and is responsible for promoting the safety of patients, staff, and the public while advancing the quality and precision of imaging and therapeutic radiation delivery. This role encompasses a broad range of senior-level responsibilities across administrative, clinical, educational, informatics, equipment performance evaluation (EPE), quality, and safety domains.
The Senior Medical
Physicist provides expert scientific and technical guidance in the resolution of complex clinical and operational issues and supports the evaluation, implementation, and optimization of new procedures and technologies. In collaboration with physicians and other Radiation Oncology professionals, this position helps ensure the delivery of safe, effective, and high-quality patient care.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Master's or doctoral degree in physics, medical physics, biophysics, radiological physics, medical health physics, or equivalent disciplines from an accredited graduate program
Active Full Medical Physicist (FMP) license in therapeutic radiological physics per the Texas Occupations Code §602
Active certification by: The American Board of Radiology, The American Board of Medical Physics; or The Canadian College of Physicists in Medicine
5+ years postgraduate experience
Experience in EBRT: 2D/3D/4D, IMRT/VMAT, SBRT, motion management (e.g., breath hold, SGRT), CT simulation, and image registration
Experience with Varian technology including: TrueBeam radiotherapy system, Treatment planning system (Eclipse), Oncology information system (ARIA), Surface guidance (Vision RT/OSMS)
Experience in quality management, process improvement, and incident learning
Driver's License and access to reliable transportation
Preferred Qualifications
Master's or doctoral degree in medical physics, radiological physics, or equivalent disciplines from a CAMPEP-accredited graduate program
Completion of a residency in medical physics, radiological physics, or equivalent disciplines from a CAMPEP-accredited residency program
8+ years of postgraduate professional experience
Experience in SRS and SRT
Experience with Varian technology including: Edge radiotherapy system, Real-time motion management (gating via SGRT, RPM, and triggered imaging), Dose Lab QA systems, Portal Dosimetry
Experience with third-party systems including:, Sun Nuclear QA systems (including DQA3, Profiler, ArcCheck, and 1D tank), Radformation QA systems, SNC 3D scanning system
Experience with CT simulation, change management, safety culture, and familiarity with Texas Radiation Control Regulations
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The salary for this role will range from $200,000 to $275,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Registered Nurse MNA Palliative Care Atrius Health 8
UnitedHealth Group
**
Washington, DC
Posted 20 days ago
Registered Nurse
Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
As the Registered Nurse, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Making decisions reflecting critical thinking and evidence based nursing practice.
Position Details:
• Location:
Remote
• Department:
Palliative Care
• Schedule:
40HRS weekly 8:
30AM-5:
00PM
Primary Responsibilities:
• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions
• Deliver patient care and follow-up in alignment with RN protocols, including medication administration and chronic disease management
• Conduct telephone triage, escalate concerns appropriately, and support the clinical team with ongoing care coordination
• Perform clinical procedures and manage acute conditions during patient visits, ensuring timely documentation in the EMR
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• Graduate of a State-approved school of nursing
• Current, unrestricted, license to practice professional nursing in the Commonwealth of Massachusetts
• American Heart Association Basic Life Support (BLS)
• Proven to be up to date with current standards of nursing care in Specialty
• Computer experience with the ability to use word processing and spreadsheet programs
• Electronic medical records (EMR) experience and/or aptitude to master the EMR based on other technology experience
Preferred Qualifications:
• Bachelor of Science in Nursing (BSN)
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• 2+ years of RN experience
• Proven solid critical thinking, problem solving, interpersonal and patient interviewing skills
• Ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care
• Ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
• Demonstrated excellence in practice, documentation, and cost-effective care utilization. Maintains high patient satisfaction
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $38.66 - $71.87 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Registered Nurse - Manager, Case Management - Washington D.C. - Care at Home
UnitedHealth Group
**
Washington, DC (+7 others)
Posted 20 days ago
Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum Care at Home team, together with an interdisciplinary care team we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.
Registered Nurses in the Optum at Home program work with patients primarily in their home setting. They perform as part of a care team including a Nurse Practitioner, Behavioral Health Advocate, Care Navigator and other supporting team members. They deliver role appropriate patient care through in-home visits, telephonic outreach and consultations, and interdisciplinary team activities.
The Registered Nurse may perform care and counsel of the ill, injured, or infirm, in the promotion and maintenance of health with individuals, groups, or both throughout the life span. They help to manage health problems and coordinate health care for the Optum at Home patients in accordance with State and Federal rules and regulations and the nursing standards of care. This includes (but is not limited to) assessment of health status, development, and implementation of plan of care, and ongoing evaluation of patient status and response to the plan of care. Clinical management is conducted in collaboration with other care team members.
If you are located in Washington DC, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
• Assess the health status of members as within the scope of licensure and with the frequency established in the model of care
• Establish goals to meet identified health care needs
• Plan, implement and evaluate responses to the plan of care
• Work collaboratively the multidisciplinary team to engage resources and strategies to address medical, functional, and social barriers to care
• Works closely with mental health clinicians to help bridge the gap between mental and physical health
• Consult with the patient's PCP, specialists, or other health care professionals as appropriate
• Assess patient needs for community resources and make appropriate referrals for service
• Facilitate the patient's transition within and between health care settings in collaboration with the primary care physician and other treating physicians
• Completely and accurately document in patient's electronic medical record
• Provide patients and family members with counseling and education regarding health maintenance, disease prevention, condition trajectory and need for follow up as appropriate during each patient visit
• Verify and document patient and/or family understanding of condition, plan of care and follow up recommendations
• Actively participate in organizational quality initiatives
• Participate in collaborative multidisciplinary team meetings to optimize clinical integration, efficiency, and effectiveness of care delivery
• Maintain credentials essential for practice, to include licensure, certification (if applicable) and CEUs
• Demonstrate a commitment to the mission, core values and goals of UnitedHealthcare and its healthcare delivery including the ability to integrate values of compassion, integrity, performance, innovation and relationships in the care provided to our members
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• Current unrestricted licensure as RN in state of practice
• 2+ years of experience as an RN
• Experience in assessing the medical needs of patients with complex behavioral, social and/or functional needs
• Ability to work with diverse care teams in a variety of settings including non-clinical settings (primarily patient homes)
• Computer literate and able to navigate the Internet
• Ability to travel up to 75% of the time for field-based work, valid driver's license
Preferred Qualifications:
• Home health or Field Based RN experience
• Proven computer skills, including us of Electronic Medical Records
• Excellent administrative and organizational skills and the ability to effectively communicate with seniors and their families
• Effective time management and communication skills
Physical Requirements:
• Ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
• Ability to spend at least 1 hour with a member in their home, which may be in understaffed or remote areas, in the presence of pets or individuals who are tobacco users
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Registered Nurse - Oncology Clinic - Full Time
UnitedHealth Group
**
Silver Spring, MD
Posted 20 days ago
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care.
As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. We are seeking qualified candidates for the role of RN Infusion at varying levels (I, II).
All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels.
RN Infusion I/II
The Infusion Registered Nurse is responsible for applying clinical nursing knowledge and skills to promote the safety and comfort of patients and families according to legal, organizational, and professional standards
This position will collaborate with the interdisciplinary team to provide exceptional care to infusion patients through education, nursing assessment, and administration of medications such as chemotherapy, immunotherapy, and other IV therapies The Infusion Registered Nurse assesses for physiological and psychosocial needs, implements nursing interventions, and communicates patient concerns to the healthcare team
RN Infusion II
~ Includes all duties of RN Infusion I You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Graduate from an approved RN program
Valid and current Texas RN license
6+ months of RN experience or 1+ year of KSC experience in lieu of 6 months with approval from Kelsey Seybold Director of Nursing, Cancer Services
Computer proficiency For RN Infusion II:
~ 5+ years
Physician Resident Atrius Health 8
UnitedHealth Group
**
Washington, DC
Posted 20 days ago
Join Atrius Health
Explore opportunities at Atrius Health, part of the Optum family of businesses.
We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.
Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities.
Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient.
Join us and discover the meaning behind Caring.
Connecting.
Growing together.
Atrius Health is seeking a PGY2/PGY3 Family Medicine or Internal Medicine Resident Physician to join our Primary Care Physician Pathways Program (a mentorship transition plan into Primary Care practice for post-residency).
Position Highlights:
• Receive a generous guaranteed salary in your final year of training
• Enhance the experience of your final months of training and eliminate the burden of job searching
• Learn how to operate and thrive in a value-based care model in a system that is driving population health initiatives
• Grow exposure to the Quadruple Aim framework and various understandings of care settings (Affordability, Quality Outcomes, Patient Satisfaction, and Clinician Well-Being)
• Mentorship from experienced physicians within your future practice easing transition from training into practice
• The customized program will be completed at Atrius Health facilities and/or virtually with deep exposure to primary care and this practice environment that will require a commitment of only a few hours per month (1-3 hours)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• Graduate of an accredited Medical School or School of Osteopathic Medicine
• Must be transitioning into final year of residency or fellowship, or early into final year - PGY2 Resident Physician transitioning into PGY3 Resident Physician
Preferred Qualifications:
• Local physician resident in Massachusetts
• Candidates who plan to practice primary care in Massachusetts
Compensation for this specialty generally ranges from $40.00 - $60.00 per hour.
Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role.
We comply with all minimum wage laws as applicable.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.
Chief Medical Officer - CMO - for Optum Community Care Services, CCS - Remote
UnitedHealth Group
**
Chicago, IL
Posted about 10 hours ago
**Requisition number:** 2394576
**Job category:** Medical & Clinical Operations
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while **Caring. Connecting. Growing together.**
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ MD or DO with active, unrestricted U.S. medical license
+ Board certification in Internal Medicine, Family Medicine, Surgery, Physiatry, or Emergency Medicine
+ 15+ years of clinical experience, including 5+ years in a senior clinical leadership role
+ Proven expertise in clinical quality, utilization management, and regulatory compliance
+ Demonstrated success in leading multidisciplinary teams and managing complex clinical programs
+ Demonstrated exceptional communication, strategic thinking, and stakeholder engagement skills
+ Proficiency in data analysis and evidence-based decision-making
+ Ability to travel up to 10%
**Preferred Qualifications:**
+ Experience with Veterans or Military healthcare systems
+ Experience with RFI/RFP processes and federal contracting
+ Familiarity with VA Community Care Network
+ Leadership in federal healthcare programs (VA, DoD)
+ Advanced training in healthcare administration, public health, or clinical informatics
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $292,300 - $438,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives._
_UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Optum Serve Medical Director - VA Community Care Network - Remote in US
UnitedHealth Group
**
Chicago, IL
Posted about 10 hours ago
**Requisition number:** 2394580
**Job category:** Medical & Clinical Operations
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while **Caring. Connecting. Growing together.**
Optum Serve is part of the family of companies that make UnitedHealth Group, one of the leaders across the US healthcare system. Optum Community Care Services (CCS) sits within Optum Serve supporting federal contracts such as the Veterans Administration Community Care Network (VA CCN) which provides a network of community care providers to serve Veterans.
The Optum Community Care Services (CCS) Medical Director works diligently to oversee clinical quality provided from community care providers to Veterans. The medical director will work collaboratively with the Patient Safety Specialists in reviewing medical records and determining applicable standards of care. The medical director will Chair the Med/Surg Peer Review Committee and oversee that the Peer Review Committee meets all applicable regulations and legal requirements. The medical director will facilitate and/or attend other committees including the Clinical Quality Improvement Program Committee.
The Medical Director will be accountable for ensuring that initiatives focused on clinical excellence and CCS clinical quality program requirements are implemented and successfully managed to achieve performance expectations and meet all contractual requirements. The medial director will perform clinical quality reviews of medical/surgical care, program integrity reviews involving regulatory compliance, health care delivery, and other functions to ensure that the best quality of care is provided to Veterans who are community care beneficiaries. This position requires working collaboratively and closely with internal and external partners. The medical director is expected to always communicate effectively and professionally with internal and external partners including the clients. Utilization management on such tasks as concurrent review and prior authorization review may be required in future contracts.
This position reports to the Chief Medical Officer, Community Care Services.
The Medical Director also provides leadership to clinical staff through case consultation and case reviews and regularly updates the Chief Medical Officer, CCS. The Medical Director will provide to the Chief Medical Officer, CCS recommendations for clinical quality program process improvements. The Medical Director is accountable for managing resource allocation as is applicable to medical management practices under his or her scope of responsibility. The Medical Director will consult with Optum Serve Technology and Consulting Solutions as needed on CMS and other Federal health Market consulting RFIs, RFPs, and contracts for VA Community Care Network and will support the Chief Medical Officer, CCS on various committees as necessary.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Clinical leadership within Optum Serve and reports to the Chief Medical Officer, Community Care Services. They collaborate with the CEO, Community Care Services which has responsibility for VA CCN
+ Develops, coordinates, and participates in clinical quality program design, development, implementation, oversight, and monitoring as a medical leader within the Optum Serve team
+ Works collaboratively with the Chief Medical Director, CCS and the CCS leadership team in the development and Implementation of clinical quality management and cost initiatives (Value Based Care) and medical management program development
+ Works with the Clinical Quality team with patient safety managers, patient safety specialists, the dental director, the behavioral health director, and other internal partners to ensure adherence to clinical quality performance standards
+ For future contracts, the Medical Director may support whole person care (M/S and BH case and disease management) utilization management and program integrity
+ Provides for and recommends clinical program enhancements and quality improvements that adhere to the VACCN requirements and reflect emerging clinical solutions and best evidence-based practices
+ Provides clinical education to clinical staff to ensure VACCN clinical quality program success
+ Accountabilities include oversight of VACCN clinical processes with a focus on Implementing plans of care that meet accepted guidelines and protocols and ensure that optimal and appropriate clinical services are provided
+ Ensures compliance with all policies, procedures, bylaws, regulatory requirements, and best practice guidelines
+ Participates in the continued implementation and any process improvements of the VACCN clinical quality program
+ Oversees evaluation and management of medical practices within the requirements of Med/Surg Peer Review Committee
+ Recruits and maintains participation of external actively practicing providers and manages the Independent Review Organizations (IRO) for specialty review when required
+ Ensures consistent and continual monitoring of quality of care delivered
+ Provides recommendations on measures as established within VACCN and other quality metrics such as Hospital Compare, HAC, and AHRQ set by the VA and Optum Serve
+ Reviews completed charts on a regular and timely basis in preparation for Peer Review Committee activities
+ Provides and receives consistent feedback on the clinical quality of care being delivered
+ Assists where applicable on RFI, RFP, contracts at Optum Serve Consulting and assisting with future growth opportunities
+ Other duties as assigned to support Clinical Quality, CCS and the enterprise
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ MD or DO with an active, unrestricted license
+ Current board certification with Internal Medicine or Family Medicine, Surgery, Physiatry or Emergency Medicine preferred
+ 5+ years of clinical practice experience
+ Demonstrated familiarity with current medical issues and practices
+ Proficient understanding of Evidence Based Medicine and the application with care and decision making
+ Proven ability to develop relationships with network and community providers and VA providers
+ Proven data analysis and interpretation skills
+ Proven ability to focus on key metrics
+ Demonstrated superb communications skills
+ Demonstrated excellent time management skills
+ Demonstrated creative problem-solving skills
+ Demonstrated ability to focus on priorities
+ Demonstrated ability to timely and accurately complete time entries within Costpoint and Global Self Service per company policy
+ Demonstrated ability to comply with all UHG and Optum employee policies
+ Ability to travel less than 10%
**Preferred Qualifications:**
+ 5+ years of experience in clinical quality
+ Experience with Veterans and/or Military medical management
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $248,500 - $373,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives._
_UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
VP Sales, Provider Analytics - Remote
UnitedHealth Group
**
Chicago, IL
Posted about 10 hours ago
**Requisition number:** 2387663
**Job category:** Sales/Direct Selling
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while **Caring. Connecting. Growing together.**
As the VP Sales, Provider Analytics, you will lead national commercial growth for two complementary portfolios: Crimson AI, Optum's AI-enabled provider analytics for clinical performance, quality, and utilization; and Value-Based Care, anchored by Optum Value Connect, an AI-powered platform that brings clinical, operational, and financial capabilities together to help providers identify at-risk populations, prioritize interventions, and act on them directly within care team workflows. You will lead a nationwide sales organization that helps health systems turn insight into action and perform across blended fee-for-service and value-based arrangements, supported by adjacent payer contracting and pricing intelligence solutions.
The ideal candidate will bring deep healthcare industry expertise, demonstrated proficiency in value-based care, executive-level relationship management skills, and a proven track record leading sales organizations focused on healthcare analytics, population health, or value-based care technology. This leader will serve as a trusted advisor to provider executives while building and developing a high-performing sales team responsible for achieving significant annual growth objectives.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Lead national sales strategy and execution for Optum's Crimson AI and Value-Based Care portfolios
+ Drive adoption of solutions that support provider performance improvement, value-based care success, population health management, pricing optimization, and payer-contracting strategies
+ Position Value Connect as an integrated platform spanning population interventions, quality optimization, care management, medication management, social drivers of health, network management, risk analytics, financial performance, and VBC contract performance
+ Build cross-portfolio account strategies that connect Crimson AI clinical and operational insights with Value Connect population health and value-based care capabilities, using modular entry points to land and expand within health systems
+ Help provider executives assess value-based care readiness and contract performance, and co-develop business cases tied to total cost of care, quality performance, care gap closure, avoidable utilization, risk adjustment accuracy, and shared savings
+ Lead, coach, and develop a high-performing national sales team responsible for complex provider and health system opportunities
+ Build and maintain executive-level relationships with health system CEOs, CFOs, CMOs, COOs, Chief Strategy Officers, Chief Population Health Officers, ACO and value-based care leaders, and other senior leaders
+ Serve as a trusted advisor by helping provider organizations translate analytics insights into measurable clinical, operational, and financial outcomes
+ Develop and execute strategic growth plans that expand market presence and accelerate revenue performance
+ Communicate the value of solutions that support reimbursement improvement, contract strategy, value-based care performance, quality outcomes, total cost of care reduction, and operational efficiency
+ Partner closely with product, marketing, consulting, clinical, operations, finance, and executive leadership teams to drive coordinated go-to-market strategies
+ Provide field insights and customer feedback that influence future solution development and commercialization strategies
+ Leverage enterprise-approved AI tools to improve forecasting, market research, account planning, sales productivity, and customer engagement
+ Champion responsible AI adoption across the sales organization while helping customers understand the business value of AI-enabled healthcare analytics
+ Lead the organization through market, portfolio, and organizational change while maintaining a solid culture of collaboration and accountability
+ Travel nationally to support customers, strategic sales opportunities, internal leadership meetings, and industry events
**Core Competencies**
+ Value-Based Care Proficiency. Deep command of value-based care models, including shared savings, ACOs, Medicare Advantage, capitation, and upside/downside risk, and how providers succeed financially across blended fee-for-service and risk-based contracts
+ Population Health and Quality Performance. Working knowledge of care gap closure, quality measures, risk adjustment and coding accuracy, avoidable ED visits and readmissions, and the levers that move total cost of care
+ Payer-Provider Collaboration. Understanding of how payers and providers share data, align incentives, and manage multi-payer value-based contracts, and how technology reduces the burden of those partnerships
+ Clinical and Operational Analytics. Expertise in Crimson AI use cases, including clinical variation, quality, utilization, and physician performance, and how they connect to value-based care outcomes
+ Insight-to-Action Value Selling. Ability to show how AI-enabled insights, predictive models, and EHR-embedded workflows translate into prioritized interventions and measurable clinical and financial results
+ Business Case Leadership. Skill in co-developing customer ROI and business cases that quantify value across quality, cost of care, utilization, and value-based contract performance
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 7+ years of experience working with a hospital-based analytics operations team, recognized healthcare consulting firm, clinical analytics solution provider, healthcare technology company, or comparable healthcare analytics environment
+ 5+ years of client-facing experience working directly with healthcare executive leaders
+ Experience selling analytics, technology, consulting, data, performance improvement, or related solutions to hospitals, health systems, provider organizations, or integrated delivery networks
+ Experience selling population health, care management, quality, risk adjustment, or value-based care enablement solutions to hospitals, health systems, or provider organizations
+ Experience leading and developing sales teams within complex healthcare or healthcare technology environments
+ Experience using AI-enabled tools or technologies to enhance decision-making, productivity, customer engagement, or business outcomes
+ Demonstrated expertise in healthcare analytics use cases and the associated clinical, operational, financial, quality, and performance value drivers
+ Demonstrated proficiency in value-based care, including shared savings, ACO, and other risk-based arrangements, and the quality, risk adjustment, and cost-of-care levers that drive provider performance in those contracts
+ Demonstrated ability to build executive relationships and be recognized as a strategic advisor and thought partner
+ Ability to travel up to 75% of the time
**Preferred Qualifications:**
+ Experience selling analytics solutions supporting payer contracting, reimbursement strategy, pricing optimization, contract performance management, or provider financial performance
+ Experience selling provider performance, clinical, quality, or utilization analytics solutions, including clinical variation and physician performance use cases
+ Experience with payer-provider collaboration models, multi-payer value-based contracts, or ACO and Medicare Shared Savings Program operations
+ Experience leading a national or multi-regional healthcare sales organization
+ Experience commercializing AI-enabled healthcare technology, analytics, or clinical intelligence solutions
+ Experience working within organizations focused on provider analytics, healthcare consulting, healthcare technology, value-based care transformation, or population health improvement
+ Broad knowledge of healthcare technology, advisory services, analytics platforms, and provider performance solutions
+ Familiarity with AI-enabled population health platforms, predictive risk models, and EHR-integrated care management workflows
+ Demonstrated excellent written, verbal, and presentation communication skills with the ability to simplify complex concepts for executive audiences
+ Demonstrated ability to influence across a highly matrixed organization and effectively collaborate with diverse stakeholder groups
+ Demonstrated success managing significant annual revenue, bookings, or total contract value targets
+ Demonstrated established relationships with executive leaders across hospitals, health systems, integrated delivery networks, or provider organizations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $130,000 - $240,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives._
_UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Optum Serve Medical Director - VA Community Care Network - Remote in US
UnitedHealth Group
**
Virginia Beach, VA
Posted about 10 hours ago
**Requisition number:** 2394580
**Job category:** Medical & Clinical Operations
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while **Caring. Connecting. Growing together.**
Optum Serve is part of the family of companies that make UnitedHealth Group, one of the leaders across the US healthcare system. Optum Community Care Services (CCS) sits within Optum Serve supporting federal contracts such as the Veterans Administration Community Care Network (VA CCN) which provides a network of community care providers to serve Veterans.
The Optum Community Care Services (CCS) Medical Director works diligently to oversee clinical quality provided from community care providers to Veterans. The medical director will work collaboratively with the Patient Safety Specialists in reviewing medical records and determining applicable standards of care. The medical director will Chair the Med/Surg Peer Review Committee and oversee that the Peer Review Committee meets all applicable regulations and legal requirements. The medical director will facilitate and/or attend other committees including the Clinical Quality Improvement Program Committee.
The Medical Director will be accountable for ensuring that initiatives focused on clinical excellence and CCS clinical quality program requirements are implemented and successfully managed to achieve performance expectations and meet all contractual requirements. The medial director will perform clinical quality reviews of medical/surgical care, program integrity reviews involving regulatory compliance, health care delivery, and other functions to ensure that the best quality of care is provided to Veterans who are community care beneficiaries. This position requires working collaboratively and closely with internal and external partners. The medical director is expected to always communicate effectively and professionally with internal and external partners including the clients. Utilization management on such tasks as concurrent review and prior authorization review may be required in future contracts.
This position reports to the Chief Medical Officer, Community Care Services.
The Medical Director also provides leadership to clinical staff through case consultation and case reviews and regularly updates the Chief Medical Officer, CCS. The Medical Director will provide to the Chief Medical Officer, CCS recommendations for clinical quality program process improvements. The Medical Director is accountable for managing resource allocation as is applicable to medical management practices under his or her scope of responsibility. The Medical Director will consult with Optum Serve Technology and Consulting Solutions as needed on CMS and other Federal health Market consulting RFIs, RFPs, and contracts for VA Community Care Network and will support the Chief Medical Officer, CCS on various committees as necessary.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Clinical leadership within Optum Serve and reports to the Chief Medical Officer, Community Care Services. They collaborate with the CEO, Community Care Services which has responsibility for VA CCN
+ Develops, coordinates, and participates in clinical quality program design, development, implementation, oversight, and monitoring as a medical leader within the Optum Serve team
+ Works collaboratively with the Chief Medical Director, CCS and the CCS leadership team in the development and Implementation of clinical quality management and cost initiatives (Value Based Care) and medical management program development
+ Works with the Clinical Quality team with patient safety managers, patient safety specialists, the dental director, the behavioral health director, and other internal partners to ensure adherence to clinical quality performance standards
+ For future contracts, the Medical Director may support whole person care (M/S and BH case and disease management) utilization management and program integrity
+ Provides for and recommends clinical program enhancements and quality improvements that adhere to the VACCN requirements and reflect emerging clinical solutions and best evidence-based practices
+ Provides clinical education to clinical staff to ensure VACCN clinical quality program success
+ Accountabilities include oversight of VACCN clinical processes with a focus on Implementing plans of care that meet accepted guidelines and protocols and ensure that optimal and appropriate clinical services are provided
+ Ensures compliance with all policies, procedures, bylaws, regulatory requirements, and best practice guidelines
+ Participates in the continued implementation and any process improvements of the VACCN clinical quality program
+ Oversees evaluation and management of medical practices within the requirements of Med/Surg Peer Review Committee
+ Recruits and maintains participation of external actively practicing providers and manages the Independent Review Organizations (IRO) for specialty review when required
+ Ensures consistent and continual monitoring of quality of care delivered
+ Provides recommendations on measures as established within VACCN and other quality metrics such as Hospital Compare, HAC, and AHRQ set by the VA and Optum Serve
+ Reviews completed charts on a regular and timely basis in preparation for Peer Review Committee activities
+ Provides and receives consistent feedback on the clinical quality of care being delivered
+ Assists where applicable on RFI, RFP, contracts at Optum Serve Consulting and assisting with future growth opportunities
+ Other duties as assigned to support Clinical Quality, CCS and the enterprise
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ MD or DO with an active, unrestricted license
+ Current board certification with Internal Medicine or Family Medicine, Surgery, Physiatry or Emergency Medicine preferred
+ 5+ years of clinical practice experience
+ Demonstrated familiarity with current medical issues and practices
+ Proficient understanding of Evidence Based Medicine and the application with care and decision making
+ Proven ability to develop relationships with network and community providers and VA providers
+ Proven data analysis and interpretation skills
+ Proven ability to focus on key metrics
+ Demonstrated superb communications skills
+ Demonstrated excellent time management skills
+ Demonstrated creative problem-solving skills
+ Demonstrated ability to focus on priorities
+ Demonstrated ability to timely and accurately complete time entries within Costpoint and Global Self Service per company policy
+ Demonstrated ability to comply with all UHG and Optum employee policies
+ Ability to travel less than 10%
**Preferred Qualifications:**
+ 5+ years of experience in clinical quality
+ Experience with Veterans and/or Military medical management
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $248,500 - $373,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives._
_UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Associate Clinical Administrative Coordinator
UnitedHealth Group
**
Norfolk, VA
Posted about 10 hours ago
**Requisition number:** 2396234
**Job category:** Medical & Clinical Operations
_This position is Remote in Washington D.C., Maryland and Virginia. You will have the flexibility to work remotely* as you take on some tough challenges._
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.
This position is full time. Employees are required to have flexibility to work our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime.
We offer 3 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm EST, Monday - Friday. **Training will be conducted virtually from your home.**
This position is primarily a remote role but may require travel into the market on an as needed basis.
**Primary Responsibilities:**
+ Manage the intake of members or the admission/discharge information post notification
+ Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
+ Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
+ Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
+ Handle resolution/inquiries from members and/or providers. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Valid driver's license
+ Must be 18 years of age OR older
+ 1+ years of customer service experience analyzing and solving customer problems
+ 1+ years of experience in a telephonic customer service position, such as a call center
+ Proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save and send documents and spreadsheets)
+ Ability to travel up to 25% of the time (domestic)
+ Ability to work full time. Employees are required to have flexibility to work our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Call center experience
+ Knowledge of ICD-9 and CPT codes
+ Clerical OR administrative support background
+ Experience working in a metric-driven work environment
+ Experience working with Medicare and / OR Medicaid Services
+ Experience working within the health care Industry and with health care insurance
**Telecommuting Requirements:**
+ Reside within Washington D.C., Maryland and Virginia
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Ability to work independently
+ Strong time management skills
+ Must be able to type and talk at the same time and navigate through multiple screens
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO
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