Clinical Account Executive
UnitedHealth Group
**
Chicago, IL
Posted about 1 hour ago
**Requisition number:** 2373189
**Job category:** Medical & Clinical Operations
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
UHC E&I National Accounts is responsible for ensuring our customers live healthier lives by receiving the right care, at the right time, and at the right place. This clinical position is responsible for providing direct client support to National Account customers. The position is responsible to provide clinical account relationship support including strategic planning for medical performance, consultative services, clinical analytics and recommendations for benefit design, closing gaps in care, improving outcomes and identifying medical expense management opportunities.
The position will be part of an inter-disciplinary team that will include Medical Directors and members of the National Accounts client service organization to support the clinical performance of assigned customers. This position will research, develop and present new or existing strategies to improve quality and performance, reduce variation in medical spend, ensure accurate documentation of members conditions and increase Net Promoter Scores for assigned customers.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
***** Candidates must be available to travel 50% of the time. *****
**Primary Responsibilities:**
+ Provides day to day clinical account management support for assigned employer group accounts(s)
+ For assigned employer group account(s) is the liaison to the National Account Growth & Client Management Teams and the employer group account(s) for improving clinical performance and maximizing medical cost reduction opportunities
+ Provides real time data informatics and clinical insight to the Medical Director(s) for assigned employer group account(s)
+ Build strong relationships and partner with National Account teams, internal clinical teams (Optum, UnitedHealth Network, and United Clinical Services) and external partners to drive successful outcomes and improvement opportunities
+ Educate and partner with local market teams on specific needs for their business priorities
+ Create regular report highlighting employer group account specific performance. Highlight recommendations for performance improvement and ensure initiatives are in place to achieve goals
+ Negotiate priority initiatives and strategies with senior business leader for the assigned employer group(s)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Unrestricted Registered Nurse (RN) or Advance Practice Nurse (APN) license or Pharmacist
+ 5+ years of ASO experience supporting National Accounts and/or Key Accounts
+ 2+ years of data analytics experience
**Preferred Qualifications:**
+ 5+ years of external client facing account management experience
+ Experience in population health management
+ Project/program management experience
+ Expert knowledge of documentation and coding/risk adjustment accuracy
+ Intermediate to Advanced ICUE proficiency
+ PowerPoint Presentation skills
+ Proven ability to interpret complex data and make strategic recommendations with analyzing "High-Cost Claimants"
+ Demonstrated capacity to influence others through indirect and consultative skills
+ Proven ability to interact with medical practices, peers, and internal company staff at all levels
+ Excellent communication and presentation skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Customer Service Representative
UnitedHealth Group
**
Louisville, KY
Posted about 1 hour ago
**Requisition number:** 1062962
**Job category:** Customer Services
_This position is Remote in TX, NC, FL, GA, MO, IN, SC, AZ, KS, KY, OK. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Customer Service Representative** position is full-time based on an anticipated schedule of (40 hours / week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 5:00 am - 11:00 pm local time, with set break and lunch times. During peak season and when deemed necessary for business needs, you will be required to work occasional overtime including a 6th day and one (1) weekend day shift.
We offer 3 - 4 weeks of paid training where 100% attendance is required. The hours during training will be 8:00 am - 5:00 pm CST from Monday - Friday with break and lunch times set by the business. Being on camera will be required 100% during training and as requested by leadership. When on camera, you must be visible from your shoulders up. **Training will be conducted virtually from your home.**
Shift bids (schedule reassignments) occur 1-2 times per year, depending on business needs. During the shift bid process, your schedule will change. You will have the option to rank your preferred schedules, and the awarded schedule will be determined based on individual performance and metric ranking.
_For more information on a day in the life of a Customer Service Representative please review this link:_ Day In the Life of Customer Service V2 For Interviews - (kaltura.com) (https://cdnapisec.kaltura.com/html5/html5lib/v2.83.2/mwEmbedFrame.php/p/2297431/uiconf\_id/40040682/entry\_id/0\_ww9269ys?wid=\_2297431&iframeembed=true&playerId=kaltura\_player&entry\_id=0\_ww9269ys)
_Watch this_ video (https://uhg.video.uhc.com/media/t/1\_tq68lgsj) _to understand the expectations of being a remote worker with UnitedHealthcare._
**Primary Responsibilities:**
+ Respond to 60 - 80 incoming calls from customers or pharmacies inquiring about home delivery pharmacy or pharmacy benefits
+ Ask appropriate questions and listen actively while documenting required information in computer systems
+ Occasionally make outbound calls to customers for follow-ups
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. We offer monthly bonus incentives and an opportunity to promote within the first year in the role for eligible candidates.
**Required Qualifications:**
+ High School Diploma / GED
+ Must be 18 years of age OR older
+ 1+ years of customer service experience
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Basic knowledge of Microsoft Office: Microsoft Word (ability to open and navigate a word document) and Microsoft Excel (ability to open and navigate a spreadsheet)
+ Ability to attend 3 - 4 weeks of training with 100% attendance and ability to be on camera throughout duration of training
+ Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 5:00 am - 11:00 pm local time from Sunday - Saturday, including the flexibility to work occasional overtime and weekends
**Preferred Qualifications:**
+ Call Center experience
+ Experience with a virtual learning environment
+ Experience in working with Digital platforms and systems (Web, Chat, Email)
+ Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design)
**Telecommuting Requirements:**
+ Reside within Texas, North Carolina, Florida, Georgia, Missouri, Indiana, South Carolina, Arizona, Kansas, Kentucky, Oklahoma
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)
+ Ability to connect directly into internet - via hard wire (either directly to modem or router)
+ Appear on camera as requested during training, team meetings, etc.
+ Telecommuter work is limited to the address provided as part of the Telecommuter Agreement
+ Telecommuting is not to be used as a substitute for childcare or dependent care. To dedicate full attention to work duties, employees must establish or continue regular child or dependent care arrangements while telecommuting.
**Soft Skills:**
+ Ability to work in a fast - paced work environment
+ Anticipate taking a minimum of 50+ calls daily
**Physical and Work Environment:**
+ Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, long periods working at a computer
+ Appear on camera during training 100% and as requested beyond training
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO
Bilingual English / Spanish Customer Service Representative
UnitedHealth Group
**
Louisville, KY
Posted about 1 hour ago
**Requisition number:** 1062965
**Job category:** Customer Services
_This position is Remote in TX, NC, FL, GA, MO, IN, SC, AZ, KS, KY OK. You will have the flexibility to work remotely* as you take on some tough challenges._
**Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera!** Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At **UnitedHealth Group,** we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Customer Service Representative** position is full-time based on an anticipated schedule of (40 hours / week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 5:00 am - 11:00 pm local time, with set break and lunch times. During peak season and when deemed necessary for business needs, you will be required to work occasional overtime including a 6th day and one (1) weekend day shift.
We offer 3 - 4 weeks of paid training where 100% attendance is required. The hours during training will be Monday - Friday at 8:00 am - 5:00 pm CST with break and lunch times set by the business. **Training will be conducted virtually from your home;** being on camera will be required 100% during training and as requested by leadership. When on camera, you must be visible from your shoulders up.
Shift bids (schedule reassignments) occur 1-2 times per year, depending on business needs. During the shift bid process, your schedule will change. You will have the option to rank your preferred schedules, and the awarded schedule will be determined based on individual performance and metric ranking.
For more information on a day in the life of a Customer Service Representative please review this link: Day In the Life of Customer Service V2 For Interviews - (kaltura.com) (https://cdnapisec.kaltura.com/html5/html5lib/v2.83.2/mwEmbedFrame.php/p/2297431/uiconf\_id/40040682/entry\_id/0\_ww9269ys?wid=\_2297431&iframeembed=true&playerId=kaltura\_player&entry\_id=0\_ww9269ys)
Watch this video to understand the expectations of being a remote worker with UnitedHealthcare.
**Primary Responsibilities:**
+ Respond to 60 - 80 incoming calls from customers or pharmacies inquiring about home delivery pharmacy or pharmacy benefits
+ Ask appropriate questions and listen actively while documenting required information in computer systems
+ Occasionally make outbound calls to customers for follow - ups
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED
+ Must be 18 years of age OR older
+ 1+ years of customer service experience
+ Bilingual fluency in English and Spanish
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Basic knowledge of Microsoft Office: Microsoft Word (ability to open and navigate a word document) and Microsoft Excel (ability to open and navigate a spreadsheet)
+ Ability to attend 3 - 4 weeks of training with 100% attendance and ability to be on camera throughout duration of training
+ Ability to work full-time based on an anticipated schedule of (40 hours / week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 5:00 am - 11:00 pm local time, with set break and lunch times. During peak season and when deemed necessary for business needs, you will be required to work occasional overtime including a 6th day and one (1) weekend day shift
**Preferred Qualifications:**
+ Call Center experience
+ Experience with a virtual learning environment
+ Experience in working with Digital platforms and systems (Web, Chat, Email)
+ Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design)
**Telecommuting Requirements:**
+ Reside within Texas, North Carolina, Florida, Georgia, Missouri, Indiana, South Carolina, Arizona, Kansas, Kentucky, Oklahoma
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)
+ Must be able to connect directly into internet - via hard wire (either directly to modem or router)
+ Appear on camera as requested during training, team meetings, etc
+ Telecommuter work is limited to the address provided as part of the Telecommuter Agreement
+ Telecommuting is not to be used as a substitute for childcare or dependent care. To dedicate full attention to work duties, employees must establish or continue regular child or dependent care arrangements while telecommuting
**Soft Skills:**
+ Ability to work in a fast - paced work environment
+ Anticipate taking a minimum of 50+ calls daily
**Physical and Work Environment:**
+ Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, long periods working at a computer
+ Appear on camera during training 100% and as requested beyond training
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
Patient Support Center Representative
UnitedHealth Group
**
Maryland Heights, MO
Posted 1 day ago
**Requisition number:** 1062959
**Job category:** Customer Services
_This position is Remote in Eastern, Central, and Mountain Time Zones. You will have the flexibility to work remotely* as you take on some tough challenges._
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Support Center Representative** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 6:00 pm PST. It may be necessary, given the business need, to work occasional overtime.
We offer 4 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm PST. Monday - Friday. **Training will be conducted virtually from your home.**
Watch thisvideo (https://uhg.video.uhc.com/media/t/1\_tq68lgsj) _to understand the expectations of being a remote worker with UnitedHealthcare._
**Primary Responsibilities:**
+ First point of contact for our patients; Sets the tone for a positive experience
+ Exhibits empathy, courtesy, competence, efficiency, and care
+ Schedules appointments and procedures, following standard guidelines
+ Uses Multiple computer and phone systems to fulfill patient needs over phone
+ Verifies patient information, while documenting in their Electronic Health Record (EPIC)
+ Advises patients of their responsibilities regarding insurance and referral information
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent years of experience
+ Must be 18 years of age OR older
+ 1+ years of customer service experience
+ 1+ years of Microsoft Office experience
+ Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 6:00 pm PST from Monday-Friday.
**Preferred Qualifications:**
+ 1+ years of experience in a health care setting
+ EMR experience
+ Knowledge / Understanding of CPT / ICD - 10 coding
+ Communication skills and phone etiquette
+ Experience with providing customer service
+ Access to independent means of transportation during work hours for job related tasks
**Telecommuting Requirements:**
+ Reside within Eastern, Central, and Mountain Time Zones
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO
Data Scientist, Applied Analytics and Production Solutions - Remote
UnitedHealth Group
**
Edison, NJ
Posted 1 day ago
**Requisition number:** 2386147
**Job category:** Business & Data Analytics
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Optum's Enterprise Clinical Services team is seeking a Senior Data Scientist to lead the strategy, architecture, implementation, scaling, and continuous improvement of applied AI and natural language processing solutions that improve healthcare delivery and operational efficiency. This role provides accountable technical leadership for NLP, large language models, voice and call analytics, AI-enabled quality assurance, intelligent automation, and related advanced analytics capabilities.
The position combines hands-on technical execution, solution architecture, business strategy, and team leadership. Working at the intersection of data science, engineering, business intelligence, and clinical operations, you will move ambiguous business needs through research, design, deployment, monitoring, adoption, and sustained production use. You will also help shape the capability roadmap, establish reusable technical patterns and evaluation practices, and mentor other data scientists.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Applied AI, NLP, and LLM leadership
+ Establish technical direction for NLP, large language model, voice analytics, and applied AI capabilities
+ Evaluate emerging AI technologies and identify practical applications for clinical and business operations
+ Design and implement AI-enabled operational solutions, including voice and call analytics, AI-driven monitoring, and intelligent workflow automation
+ Build scalable frameworks, reusable components, and solution patterns that accelerate future AI development and deployment
+ Establish technical standards, evaluation methods, governance approaches, and best practices for AI-enabled capabilities
+ Guide the responsible transition of AI concepts, research, and prototypes into reliable, supported production solutions
+ Advanced solution development and production stewardship
+ Lead complex analytical initiatives from problem definition through implementation, adoption, performance monitoring, and enhancement
+ Translate ambiguous business challenges into structured analytical approaches, technical architectures, and executable solution plans
+ Design and oversee scalable data pipelines, feature and data-processing workflows, application architectures, and automation frameworks
+ Develop and apply NLP, LLM, machine learning, statistical, optimization, and operations research methods to business problems
+ Define monitoring, validation, reporting, documentation, and operational-readiness expectations for production AI solutions
+ Lead technical troubleshooting and root-cause analysis for complex model, data, and application issues
+ Review models, prompts, code, analytical methods, architecture, and implementation approaches for quality, reliability, and maintainability
+ Business leadership and team development
+ Partner with senior leaders and business stakeholders to identify high-value opportunities and translate strategy into practical solutions
+ Communicate technical concepts, model results, limitations, risks, and trade-offs clearly to technical and non-technical audiences
+ Shape the roadmap for NLP, LLM, voice analytics, automation, and advanced analytical initiatives
+ Mentor GL27 Data Scientists and other technical contributors, delegate work effectively, and strengthen cross-training and knowledge transfer
+ Develop executive-level presentations, dashboards, decision-support materials, technical documentation, and knowledge-sharing resources
+ Balance near-term delivery and production stewardship with longer-term capability development
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 4+ years of experience in analytics or data science
+ 3+ years of experience applying machine learning, natural language processing, optimization, operations research, or related advanced analytical techniques to business problems
+ 3+ years of experience creating dashboards or business intelligence solutions using Power BI, Tableau, or similar tools
+ 2+ years of experience with data engineering, data modeling, database design, query optimization, and SQL development
+ 2+ years of experience designing and implementing data pipelines, automated workflows, software applications, or production analytical services
+ Experience leading projects, conducting technical reviews, and mentoring team members
+ Demonstrated experience designing and implementing production NLP, Generative AI, LLM, voice analytics, or other AI-enabled solutions
+ Advanced proficiency in Python and SQL, including experience with data manipulation, model development, testing, and production-quality code
+ Proven ability to lead complex analytical initiatives from problem definition through implementation and adoption
+ Demonstrated solid strategic thinking, problem-solving, written, and verbal communication skills, including presenting recommendations to senior leaders and non-technical stakeholders
+ Demonstrated ability to navigate ambiguity, understand end-user needs, and translate business opportunities into practical technical solutions
**Preferred Qualifications:**
+ Hands-on experience with LLM application patterns such as prompt engineering, retrieval-augmented generation, embeddings, semantic search, evaluation, guardrails, or model monitoring
+ Experience with Snowflake for data access, transformation, analytical workloads, or production data pipelines
+ Experience with Microsoft SQL Server and cloud-based analytics or AI platforms
+ Experience with AI-enabled automation, contact-center analytics, voice analytics, or operational monitoring
+ Experience establishing model-evaluation practices, technical standards, governance approaches, or production-readiness criteria for AI solutions
+ Experience administering analytics infrastructure, databases, job-scheduling tools, and production application environments
+ Experience in healthcare analytics or healthcare operations
+ Experience in logistics, workforce optimization, routing, scheduling, operations research, supply chain, or Geographic Information Systems (GIS)
+ Experience influencing business strategy through analytics and advanced technology
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Senior AI/ML Engineer Remote Nationwide or Office-Based in MN/DC/NJ
UnitedHealth Group
**
Basking Ridge, NJ
Posted about 1 hour ago
**Requisition number:** 2387054
**Job category:** Technology
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start **Caring. Connecting. Growing together.**
The Provider Digital Technology team delivers a unified, intuitive digital entry point for UnitedHealthcare providers and partners to access tools, services, and information. We build secure, scalable capabilities that simplify how providers discover, navigate, and engage across the Portal, API, EDI, Chat, and Voice channels.
Our AI/ML engineering team develops production-grade intelligent solutions, including generative AI assistants, retrieval-augmented generation (RAG), agentic workflows, conversational AI, predictive models, and intelligent automation. We partner across UnitedHealthcare and UnitedHealth Group to integrate enterprise applications and data sources while applying responsible AI, privacy, security, safety, observability, and human-centered design principles. This work reduces friction, improves provider workflows, and enables faster, more effective problem-solving across the health care ecosystem.
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. For all hires in New Jersey, you will be required to work in the office a minimum of three days per week.
**Primary Responsibilities:**
+ Lead the responsible adoption of AI/ML across the team, applying Generative AI, Agentic AI, NLP, predictive modeling, and traditional machine learning to high-value provider use cases
+ Design, build, evaluate, deploy, and continuously improve production-grade AI/ML services, APIs, and applications that meet customer, business, reliability, and scalability needs
+ Engineer responsible AI solutions with appropriate guardrails, privacy and security controls, human oversight, auditability, and compliance with enterprise and regulatory standards
+ Develop LLM-powered capabilities using prompt engineering, retrieval-augmented generation (RAG), embeddings, vector search, tool use, structured outputs, and model evaluation techniques
+ Provide technical leadership for Agentic AI, chatbots, voice assistants, conversational AI, and workflow automation, including orchestration through MCP or similar frameworks
+ Partner with product managers, architects, data scientists, platform teams, and engineering leaders to translate complex health care needs into scalable AI solutions
+ Align solution architecture with enterprise AI strategy, reusable platform capabilities, engineering standards, cloud modernization, and measurable business outcomes
+ Establish high-quality engineering practices for experimentation, automated testing, model and prompt evaluation, CI/CD, observability, performance, resiliency, and production support
+ Mentor engineers on AI/ML architecture, Python and Java development, responsible AI, LLM application patterns, evaluation frameworks, and operational excellence
+ Integrate AI capabilities with enterprise data, APIs, event-driven services, cloud platforms, and digital channels while maintaining secure and reliable data flows
+ Exercise independent judgment to prioritize technical work, manage delivery risks, communicate tradeoffs, and drive AI initiatives from proof of concept through production scale
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ BS in Computer Science, Engineering, or related technical field (or equivalent experience)
+ 6+ years of software engineering experience
+ 4+ years of hands-on experience designing and building AI/ML solutions, including LLM applications, Generative AI, NLP, predictive models, or traditional machine learning
+ 4+ years of software engineering experience with web services, RESTful APIs, microservices, and system integration
+ 4+ years of experience deploying and operating applications in cloud environments; AWS experience preferred
+ 3+ Solid programming experience in Python or Java, including clean code, automated testing, source control, and modern software engineering practices
+ 2+ Hands-on experience with chatbots, conversational AI, NLP, RAG, embeddings, vector databases, and semantic search patterns
+ 1+ Hands-on experience with Agentic AI, tool-calling workflows, MCP or similar orchestration frameworks, and Strands Agents
**Preferred Qualifications:**
+ Proven solid knowledge of AI/ML production operations, including security, access controls, responsible AI guardrails, evaluation, logging, monitoring, performance tuning, disaster recovery, and incident support
+ Experience delivering production AI/ML solutions in the health care industry or another highly regulated environment
+ Full-stack engineering experience and familiarity with modern web frameworks, cloud-native architectures, and infrastructure-as-code
+ Experience with LLM evaluation, prompt testing, RAG quality measurement, model monitoring, and AI observability
+ Experience with MLOps or LLMOps, CI/CD, containers, Kubernetes, feature or model lifecycle management, and production telemetry
+ Proven knowledge of data engineering, vector stores, enterprise search, and secure integration of structured and unstructured data sources
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $120,100 - $214,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Data Scientist, Applied Analytics and Production Solutions - Remote
UnitedHealth Group
**
Chicago, IL
Posted 1 day ago
**Requisition number:** 2386147
**Job category:** Business & Data Analytics
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Optum's Enterprise Clinical Services team is seeking a Senior Data Scientist to lead the strategy, architecture, implementation, scaling, and continuous improvement of applied AI and natural language processing solutions that improve healthcare delivery and operational efficiency. This role provides accountable technical leadership for NLP, large language models, voice and call analytics, AI-enabled quality assurance, intelligent automation, and related advanced analytics capabilities.
The position combines hands-on technical execution, solution architecture, business strategy, and team leadership. Working at the intersection of data science, engineering, business intelligence, and clinical operations, you will move ambiguous business needs through research, design, deployment, monitoring, adoption, and sustained production use. You will also help shape the capability roadmap, establish reusable technical patterns and evaluation practices, and mentor other data scientists.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Applied AI, NLP, and LLM leadership
+ Establish technical direction for NLP, large language model, voice analytics, and applied AI capabilities
+ Evaluate emerging AI technologies and identify practical applications for clinical and business operations
+ Design and implement AI-enabled operational solutions, including voice and call analytics, AI-driven monitoring, and intelligent workflow automation
+ Build scalable frameworks, reusable components, and solution patterns that accelerate future AI development and deployment
+ Establish technical standards, evaluation methods, governance approaches, and best practices for AI-enabled capabilities
+ Guide the responsible transition of AI concepts, research, and prototypes into reliable, supported production solutions
+ Advanced solution development and production stewardship
+ Lead complex analytical initiatives from problem definition through implementation, adoption, performance monitoring, and enhancement
+ Translate ambiguous business challenges into structured analytical approaches, technical architectures, and executable solution plans
+ Design and oversee scalable data pipelines, feature and data-processing workflows, application architectures, and automation frameworks
+ Develop and apply NLP, LLM, machine learning, statistical, optimization, and operations research methods to business problems
+ Define monitoring, validation, reporting, documentation, and operational-readiness expectations for production AI solutions
+ Lead technical troubleshooting and root-cause analysis for complex model, data, and application issues
+ Review models, prompts, code, analytical methods, architecture, and implementation approaches for quality, reliability, and maintainability
+ Business leadership and team development
+ Partner with senior leaders and business stakeholders to identify high-value opportunities and translate strategy into practical solutions
+ Communicate technical concepts, model results, limitations, risks, and trade-offs clearly to technical and non-technical audiences
+ Shape the roadmap for NLP, LLM, voice analytics, automation, and advanced analytical initiatives
+ Mentor GL27 Data Scientists and other technical contributors, delegate work effectively, and strengthen cross-training and knowledge transfer
+ Develop executive-level presentations, dashboards, decision-support materials, technical documentation, and knowledge-sharing resources
+ Balance near-term delivery and production stewardship with longer-term capability development
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 4+ years of experience in analytics or data science
+ 3+ years of experience applying machine learning, natural language processing, optimization, operations research, or related advanced analytical techniques to business problems
+ 3+ years of experience creating dashboards or business intelligence solutions using Power BI, Tableau, or similar tools
+ 2+ years of experience with data engineering, data modeling, database design, query optimization, and SQL development
+ 2+ years of experience designing and implementing data pipelines, automated workflows, software applications, or production analytical services
+ Experience leading projects, conducting technical reviews, and mentoring team members
+ Demonstrated experience designing and implementing production NLP, Generative AI, LLM, voice analytics, or other AI-enabled solutions
+ Advanced proficiency in Python and SQL, including experience with data manipulation, model development, testing, and production-quality code
+ Proven ability to lead complex analytical initiatives from problem definition through implementation and adoption
+ Demonstrated solid strategic thinking, problem-solving, written, and verbal communication skills, including presenting recommendations to senior leaders and non-technical stakeholders
+ Demonstrated ability to navigate ambiguity, understand end-user needs, and translate business opportunities into practical technical solutions
**Preferred Qualifications:**
+ Hands-on experience with LLM application patterns such as prompt engineering, retrieval-augmented generation, embeddings, semantic search, evaluation, guardrails, or model monitoring
+ Experience with Snowflake for data access, transformation, analytical workloads, or production data pipelines
+ Experience with Microsoft SQL Server and cloud-based analytics or AI platforms
+ Experience with AI-enabled automation, contact-center analytics, voice analytics, or operational monitoring
+ Experience establishing model-evaluation practices, technical standards, governance approaches, or production-readiness criteria for AI solutions
+ Experience administering analytics infrastructure, databases, job-scheduling tools, and production application environments
+ Experience in healthcare analytics or healthcare operations
+ Experience in logistics, workforce optimization, routing, scheduling, operations research, supply chain, or Geographic Information Systems (GIS)
+ Experience influencing business strategy through analytics and advanced technology
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Master Data Management - MDM - Technical Lead Architect - OI Government State Solutions - Remote
UnitedHealth Group
**
Chicago, IL
Posted about 1 hour ago
**Requisition number:** 2382769
**Job category:** Business & Data Analytics
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start **Caring. Connecting. Growing together.**
**Position Summary**
Optum is seeking an experienced **Master Data Management (MDM) Technical Lead Architect** to provide technical leadership and hands-on delivery for Master Data Management services supporting the Health and Human Services Innovation Incubator (HHSi2) project led by the Illinois Department of Healthcare and Family Services (HFS). This role will focus on Informatica MDM, Informatica PowerCenter, data integration, data quality, data governance, and analysis capabilities that support a unified cross-agency client/member view across State programs, as well as individual statewide MDM use cases.
The selected candidate will lead MDM technical delivery, guide MDM/ETL specialists and developers, support Informatica workflows and data loads, develop and optimize SQL and Python-enabled automation where appropriate, troubleshoot production issues, support QA/testing, and help maintain reliable MDM operations.
**MDM Services Summary**
·
+ Partner with the MDM Statewide initiative supporting and combining different agency data sources.
+ Integrate State agency data to create a holistic view of the clients that the State serves and to administer all State agency programs more effectively and efficiently.
+ Provide advanced analytics, data quality analysis, business/data analysis, and MDM data specialists in support of the Illinois Health and Human Services Incubator (HHSi2) project.
+ Partner with the State to develop custom dashboards using data as part of the HHSi2 project
+ Provide technical expertise using Informatica MDM and related integration tools to support MDM data processing, data quality, and downstream system(s) needs.
+ Support data quality strategy while allowing for data quality analysis and other data governance activities.
+ Maintain data quality by using timely and consistent processes and evaluating data quality with the State.
+ Leverage established data governance practices and work with State staff and other vendors/partners to improve and validate data consistency and integrity.
+ Provide a structure to support business and data analysis using industry standard practices.
+ Data analysis to support policy development and program evaluation.
+ Identify opportunities/use-cases that help translate data analysis into cost savings and improved outcomes in programs and service areas.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Prefer CST time zone
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Own MDM technical solution delivery, including review of technical documentation to design MDM solutions that meet business needs.
+ Design MDM solution with security by design and privacy by design and align with the Chief Information Security Office (CISO) guidelines.
+ Provide leadership and coordinate or lead work for Informatica Master Data Management and related MDM ETL delivery activities.
+ Use Informatica MDM tool to combine source data from agency sources, applying numerous transformations to the data that are required, applying corrections to the source files, and adding new fields via the change request process.
+ Provide project direction and assign work to MDM ETL Specialists.
+ Ability to provide expertise and guidance with MDM and the Informatica MDM tool.
+ Automate the staging of data by scheduling scripts to run at optimal times, enhancing overall system performance and efficiency.
+ Implement MDM jobs by creating mappings, mapplets, sessions, and workflows.
+ Work with different ETL transformations, including Aggregator, Expression, Filter, Router, Sequence Generator, Update Strategy, Joiner, Rank and Source Qualifier, Lookup, and Sorter.
+ Schedule and monitoring ETL/Informatica jobs in development, system testing, and production environment.
+ Document workflows and technical specifications.
+ Develop proactive processes for monitoring capacity and performance tuning.
+ Support and advise the development teams on technical issues.
+ Troubleshoot production support issues post-release deployment and produce solutions.
+ Troubleshoot server or software issues in coordination with State IT department
+ Develop, maintain, and analyze complex SQL queries and scripts used to create data marts in Teradata.
+ Work directly with the Quality Assurance and business team to support validation, defect resolution, and testing of MDM-related data processes.
+ Participate in project discussions to document and recommend alternative technical solutions or requirements.
+ Participate in unit, integration, and system testing.
+ Maintain effective communication and relationships with all individuals involved with the project.
+ Learn new technologies as needed to be able to perform job duties effectively.
+ Provide status updates and meet deliverables to Optum's leadership and the State Project Managers.
+ Use other software tools such as Python as necessary to enhance MDM and data integration.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 8+ years of experience in MDM, ETL, data integration, enterprise data platforms.
+ 5+ years of hands-on experience with Informatica MDM and Informatica PowerCenter.
+ Strong experience developing ETL mappings, mapplets, sessions, workflows, transformations, scheduling, monitoring, and troubleshooting Informatica jobs.
+ Strong SQL experience, with large MDM and DBMS enterprise relational platforms.
+ Experience with data quality, matching, unique client/member identifier, standardization, reconciliation, and data governance concepts.
+ Experience supporting ETL/MDM operations, performance tuning, issue resolution, and SDLC delivery.
+ Experience with Python programming for scripting, automation, testing, or data processing support.
**Preferred Qualifications:**
+ Experience working in other MDM tools including Cloud-native MDM solutions.
+ Experience developing software or workflows in Python or other open-source tools.
+ Experience working in State Government, public sector, or regulated environments.
+ Experience with Agile/Scrum Sprint development and iterative/incremental delivery.
+ Experience with healthcare, Medicaid, claims, eligibility, provider, or Health and Human Services data.
+ Exposure to interoperability formats such as X12, EDI, XML, JSON, APIs, or HL7/FHIR.
+ Exposure to cloud data platforms or modernization initiatives such as Azure, ADF, Databricks, Snowflake, Data Lake, or comparable technologies is a plus.
+ Experience with on-prem-to-cloud migration, MDM modernization, or EDW / ETL modernization initiatives.
+ Exposure to automation, AI/ML, GenAI, or LLM-assisted engineering for development, testing, documentation, profiling, or data quality is a plus.
+ Ability to operate in a telecommute environment and matrix organization with minimal direction.
+ Bachelor's degree in computer science, Data Analytics, Information Systems, Engineering, or equivalent experience.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Senior Manager, Software Engineering- Remote
UnitedHealth Group
**
Schaumburg, IL
Posted about 1 hour ago
**Requisition number:** 2380576
**Job category:** Technology
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Optum Rx Technology team is seeking a Senior Manager of Software Engineering to lead multiple engineering teams driving Pharmacy Benefit Management (PBM) modernization initiatives. In this role, you will oversee the delivery of modern API-first architectures, microservices, microproduct platforms, and Source of Truth (SOT) services across core domains including eligibility, claims, pharmacy, product, and member services. You will partner closely with business, product, architecture, and infrastructure leaders to execute large-scale digital transformation and application consolidation, while developing engineering talent, managing program execution and budgets, and leveraging AI-enabled engineering practices and automation to accelerate delivery outcomes.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Lead multiple software engineering teams delivering complex PBM technology modernization initiatives across geographically distributed delivery sites
+ Drive the strategy, design, and execution of modern API-first architectures, microservices, microproduct platforms, and event-driven distributed systems
+ Oversee core Source of Truth (SOT) platform modernization efforts, specifically focusing on Eligibility and Claims domains
+ Direct domain engineering services across pharmacy, product, member, and claims functions to ensure enterprise scalability and operational excellence
+ Manage program execution, financial budgets, staffing models, vendor/partner relationships, and strategic technology roadmaps
+ Ensure engineering compliance with enterprise architecture, security, regulatory, resiliency, and operational standards
+ Partner collaboratively with business and product leadership to align technical execution with strategic modernization objectives
+ Build, mentor, and develop high-performing technical managers and engineering talent across global teams
+ Drive continuous improvement by leveraging enterprise-approved AI tools and automation practices to streamline workflows, optimize developer productivity, and accelerate modernization outcomes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 12+ years of progressive experience in software engineering, application development, and enterprise technology delivery
+ 6+ years of leadership experience managing software engineering teams, technical managers, and large-scale technology programs
+ Experience delivering API-first architectures, cloud-native applications, and Source of Truth (SOT) platforms
+ Experience leveraging enterprise-approved AI tools, developer productivity tools, and automation to streamline workflows and accelerate delivery outcomes
+ Experience leading global delivery teams across multiple time zones and regions
+ Hands-on experience with cloud platforms (Azure or AWS), Kubernetes, containerization, CI/CD pipelines, DevOps, observability, and cloud security best practices
+ Deep technical expertise in REST APIs, microservices, event-driven architectures, distributed systems, and enterprise integration patterns
+ Proven track record leading enterprise modernization initiatives involving APIs, microservices, cloud platforms, and digital transformation
+ Proven success leading large-scale migration and modernization efforts, including legacy system decommissioning and application consolidation
+ Demonstrated program management capability covering budgeting, resource planning, vendor management, risk mitigation, and executive reporting
+ Driver's License and access to a reliable transportation
**Preferred Qualifications:**
+ Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or 4+ years of equivalent software engineering experience)
+ Professional certifications in Cloud Architecture (Azure/AWS), SAFe/Agile leadership, or DevOps methodologies
+ Deep technical and functional expertise in core PBM adjudication engines and eligibility processing systems
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Regional Event Manager, E&I
UnitedHealth Group
**
Chicago, IL
Posted 1 day ago
**Requisition number:** 2385020
**Job category:** Consumer Experience
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
The Regional Event Manager is a key member of the UnitedHealthcare Employer & Individual Events and Experience Team. Responsible for managing event logistics to ensure consistency with brand and corporate requirements across enterprise meetings and strategic client events. Daily duties include strategic planning and collaboration with internal stakeholders, as well as the logistical and budget management of their events. This position requires the ability to work in a fast-paced environment with a desire to drive successful and productive outcomes on a consistent basis.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you'll be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Manage end-to-end conference/event related logistics that drive a consistent attendee experience, providing on-site support when needed
+ Partner with Sales, Account Management, lines of business, and key stakeholders to understand event goals, business priorities, target audiences, customer expectations, and desired outcomes
+ Support the planning and execution of regional experiences and events that strengthen client relationships, enhance the brand experience for current and prospective customers, support sales priorities, and contribute to organizational growth
+ Identify and implement improvements that drive a best-in-class customer experience with the organization's products and services across events, experiences, channels, and platforms
+ Align with other teams, business functions, and internal stakeholders to ensure the customer experience environment is optimized and customer expectations are exceeded
+ Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development
+ Maintain and build strong working relationships with cross-functional peers while adhering to established workstream guidelines for regional conferences/events
+ Track key event details, dependencies, risks, and outcomes to help ensure events are aligned to business objectives, customer experience expectations, and growth priorities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 4+ years of experience in Marketing, Sales Support, Event Management, Business Operations, or a related field in a highly matrixed, fast paced environment
+ 3+ years of demonstrated experience planning events and budget management in a corporate setting
+ 3+ years of recent experience with Cvent event technology
+ 3+ years of experience in a deadline-driven environment
+ 2+ years of proficiency in Microsoft Office suite, including Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Teams
+ Experience partnering with sales, business stakeholders, or client-facing teams to support business objectives
+ Willing and able to travel 25% +/ depending on business need for onsite event execution
**Preferred Qualifications:**
+ CMP Certification
+ Experience in a strategic meeting management function within a Fortune 500 firm
+ Experience supporting Sales or line-of-business events that influence client engagement, retention, pipeline development, or organizational growth
+ Hotel or high end restaurant experience
**Soft Skills:**
+ Demonstrated ability to meet deadlines, manage projects and be highly organized
+ Able to assess complex situations and make decisions and/or recommendations across departments and functions
+ Confident in verbal and written communication with all levels of an organization, external partners, and vendors
+ Ability to connect event planning and execution to broader business objectives and growth priorities
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
PRN Float Pharmacist
UnitedHealth Group
**
Culpeper, VA
Posted 4 days ago
**Requisition number:** 2388279
**Job category:** Pharmacy
**Opportunities with Genoa Healthcare.** A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start **Caring. Connecting. Growing together.**
We seek a **Per Diem Float Pharmacist** for Northern Virginia to perform professional duties and responsibilities associated with the processing of prescriptions. Per Diem Pharmacists are classified as temporary employees and work on an intermittent basis.
**Tour a Genoa Pharmacy at the following link:** Genoa Healthcare On-site Pharmacy Tour (youtube.com) (https://www.youtube.com/watch?v=wR5bzhHlT7k)
**Schedule of Genoa Healthcare Pharmacies are Monday-Friday, 8:00am-5:00pm, no nights, weekends, or holidays. Candidates must have some availability during that time.**
**Pharmacy Locations:** Fairfax, Arlington, Alexandria, Culpeper VA
**Primary Responsibilities:**
+ Distributes drugs prescribed by physicians and other health practitioners
+ Provides information to customers about medications and their use
+ Focuses on providing a superior level of customer service
+ Ensures compliance with all relevant laws of the applicable State Board of Pharmacy
+ Administration of immunizations as allowed by State Boards of Pharmacy
+ Any other usual and customary pharmacy duties
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's Degree in Pharmacy or PharmD
+ Current pharmacist license in the state of Virginia
+ Certified immunizer or willing to become an immunizer within 3 months of hire
+ Driver's License and access to a reliable transportation
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $44.00 - $79.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_
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