Jobs at United Airlines

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold. **Key Responsibilities:** The Analyst – Cargo Logistics Operations is a key member of Cargo Logistics Team that is responsible for $65+ Million of Road Feed Service (RFS) spend and the management of over 20,000 Unit Load Device (ULD) assets. This position is regionally responsible for strategic enhancements, optimization and oversight of United's Unit Load Devices (ULD) and Road Feeder Service (RFS) including compliance, process improvement, operational performance and cost controls. The successful candidate will be able to proactively use their strategic, operational and process improvement capabilities to drive operational change while collaborating with Operations, Sales, Revenue Management and service partners. **Unit Load Device (ULD) Regional Responsibility** + Drive cross divisional relationships with cargo operations colleagues, service partners and Airport Operations staff to complete successful movement of ULDs + Collaborate with regional cargo operations, revenue management and sales colleagues to optimize ULD usage and movements and associated revenue + Responsible for effective coordination of ULD repairs with local repair vendors + Ensure that all ULD Safety and Compliance policies are successfully followed while decreasing ULD damage rates + Successfully manage accurate usage and training for ULD Tracking System (NOMAD) + Leverage analytical tools to drive successful decisions which create operational improvement, optimize movement of ULDs, and drive attainable KPI performance **Road Feeder Service (RFS) Regional Responsibility** + Responsible for Road Feeder Service (Trucking) operational success for assigned stations + Collaborate with regional cargo operations, revenue management and sales colleagues to optimize RFS usage and movements to drive business, operational and cost efficiencies + Collaborate regularly with local truck carrier partners to ensure operational success + Ensure strong compliance of all RFS policy and procedures + Partner with local cargo operations colleagues and service partners to ensure RFS operational success + Leverage analytical tools to drive successful decisions which create operational improvement and drive KPI compliance **ULD/RFS Oversight and Optimization** + Strategic forecasting/planning models and strategies to support achievement of optimization of ULD movement and RFS trucking network + Develop, maintain and continuously improve analytical insights and solutions to ensure ULD Compliance for Global Operations team + Develop, maintain and continuously improve analytical insights and solutions to drive RFS operational performance improvements and cost mitigation **Note:** This position will work 100% of the time at the Chicago Cargo facility and will travel up to 10% of the time (both domestic and international). **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelor’s degree or equivalent experience + 2+ years of experience in data analysis, forecasting or related field + Proficient in Microsoft Office Suite + Project Management skills + Team Leadership skills + Excellent communication skills + Operations experience + Ability to influence others + Analytical Tool Proficiency (SQL, Spotfire, Tableau, STAT, R, etc.) + Analytical mindset, data analysis skillset + Ability to travel 10% of the time + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualifications + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master’s degree + 3+ years of experience in Logistics, Supply Chain, or related field preferred + Lean Six Sigma Certification + Ability to present analytical ability effectively + Financial Reporting and Budgetary Knowledge United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $66,500.00 to $86,616.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Job overview and responsibilities** United is seeking a key team member to support its move to the ServiceNow Platform. The Lead Engineer will be a lead ServiceNow Admin and own the operations of the production instance. The Lead Engineer will also participate in project work – configuration, integration and data. + ServiceNow Administrator – Primary Role + Focus of the role is development of the App Engine Studio development tool and maintaining IT Service Management (ITSM) applications including change, problem, incident, request + Work includes on-call and out-of-hour response to outage or critical incidents + Act as ServiceNow expert for incidents and defects revolving around custom applications and ITSM + Manage ServiceNow integrations related to custom applications and ITSM – REST, SOAP, etc. + Develop and maintain Platform best practices and standards + Ensure security best practices are followed and correctly implemented + Provide technical direction and training to rest of the team + Project-work as Agile team member + Proficient in working with customers, providing expertise as a subject matter expert on best ways to write requirements and build + Manage technical debt, refactoring, and lifecycle of custom applications + Help to create/maintain ATF’s that focus on specific custom applications + Promote a solid culture of teamwork between the development team and our customers **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + B.S. in IT related field OR degree and equivalent work experience + 4+ years IT experience, 3+ years working on ServiceNow + App Engine Studio, ITSM + Experience managing projects + Strong project management, negotiating, communication, critical thinking, and problem-solving skills + Strong verbal and written communication skills + Must be able to work independently as well as in a team setting + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position + Attendance up to 50% in office **What will help you propel from the pack (Preferred Qualifications):** + ServiceNow Certifications + Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP + ITIL Certification + Experience managing projects + Knowledge of Yokohama and Zurich ServiceNow releases The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** The Customer Solutions and Recovery group is responsible for making sure that when a customer’s journey doesn’t go right, employees are given the in-the-moment tools, guideless and processes to help meet the challenge and make the situation right for the customer and United. **Job overview and responsibilities** This role will manage and execute the day to day assigning of crew rooms and transportation for Pilots and Flight Attendants that are primarily driven by unscheduled changes to flight schedules. These daily tasks will be accomplished mainly by Pilot/Flight Attendant CBA, FAR and FAA guidelines. This position will also require a high-level of customer service and collaboration with stakholders and vendors. A high-level of creative thinking will be required to solve in the moment operational issues and complexities. + Monitor and complete daily operations of unassigned hotel and transportation requirements through the use of system alerts + Correct contractual violations of layover hotel assignments caused by irregular operations/reassignments to maintain on-time departures and meet financial objectives + Work closely with Onboard Crew Scheduling, Flight Operations Crew Scheduling, SOC and station operations to accommodate equipment substitutions + Coordinate and communicate crew change information to minimize flight delays or cancellations + Keep supervisors informed of pertinent operational information + Accomplish operational and financial objectives for on-time performance and hotel/transportation needs in a customer-focused manner while promoting quality of life for our crew while ensuring compliance with both the AFA and ALPA agreements when assigning hotel rooms and ground transportation + Support flight crews and suppliers to resolve questions specific to hotel or transportation issues that are not covered in the pairing information + Maintain the HOME system to ensure accuracy and record all aspects of hotel/transportation information + Assists with HOME automation testing, identify errors and propose solutions to appropriate personnel + Optimize daily and monthly hotel and transportation supplier inventories through reuse or cancellation of vacancies to ensure financial objectives are met including the gainsharing program + Interact with both Pilot/Flight Attendant Crew Scheduling, and Charter Sales to develop optimum hotel/transportation assignments for extra lift, TDY, Flight Test Pilots, commercial and military charters + Execute the appropriate number of hotel bookings as needed to protect the operation during irregular/unplanned events at the lowest available rate at time of booking + Proactively communicates potential sellout cities due to seasonality or special events + Maintains appropriate telephone availability in order to meet proper customer service levels and performance against goals This role works an in-office schedule 100% of the time at Arlington Heights NOC. **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelors Degree or background in related airline operations or hotel front desk experience + 1+ years of experience + Proficient in Microsoft Office Suite (Word and Excel) + Strong analytical and problem-solving skills + Strong communicator; verbal and written + Flexibility to work various shifts to support 24/7/365 operation (including overnight, weekends, holidays, and overtime hours) + Must be legally authorized to work in the United States for any employer without sponsorship + Reliable and punctual attendance is an essential function of the position + Successful completion of interview required to meet job qualification The base pay range for this role is $53,960.00 to $70,334.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Job overview and responsibilities** The Full Stack Developer plays an important role in creating and maintaining the strategic partnership between business needs and technology delivery. The Developer's role is to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will utilize effective communication, analytical, and problem-solving skills to help identify, communicate / resolve issues, opportunities, or problems to maximize the benefit of IT and Business investments. The Developer is experienced and self - sufficient in performing their responsibilities requiring little supervision, but general guidance and direction. + Assist in design, develop and modify software applications/systems + Collaborates with cross-functional teams to understand business requirements and deliver solutions + Provides support to the software development leads (Ex: Senior Developer) + Works on one or more moderate to complex projects + Applies security code best practices throughout development cycle + Contributes to software documentation and user manuals + Complete comprehensive unit testing on all developed/enhanced software and supports deployment of software applications + Participates in code reviews to ensure code adheres to standards + Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions + Stays up to date on the latest industry trends and technology **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelor's degree in Computer science, software engineering, or related field + AWS Development experience + 3+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP) + Proficient in a coding language such as C#, .NET, Angular and building back-end and front-end components + Attention to detail + Effective Communication (verbal + written) + Demonstrates and eagerness to learn + Demonstrate advanced knowledge of SDLC processes, inputs/outputs, standards and best practices + Demonstrate advance knowledge of development methodologies, software design and design patterns + Demonstrate advance knowledge of the application of development domain areas and specific technologies and tool set + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + AWS suite (RDS, EC2, Lambda, etc) + AWS Developer or Architecture certification + Exposure to Dynatrace + Agile Methodologies + HTML, Java Script (Angular 2.0, JS), CSS + SQL, Oracle Experience, Relational DB Experience + Version control experience + Microsoft Office tools, PowerPoint, Excel + Chef/Ansible, Configuration tools + Dev Ops Experience + Infrastructure knowledge + UI Analytics (Google Analytics) + Continuous Integration & Continuous Deployment + Mobile Technologies The base pay range for this role is $89,965.00 to $117,212.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Manage the distribution processing centers for outsourced component parts. Participate in design of automated solutions to decentralize warehousing activities. Implement continuous improvement (CI) process within the distribution and warehousing organization. • Supervise the warehousing and distribution operations in support of the division including receiving, binning, shipping and maintaining serviceable and unserviceable parts • Responsible for the handling of hazardous materials including domestic and international shipping • Direct the distribution of all parts including AOG/AOM shipments • Responsible for the disposition of all surpluses and excess material at their location. Responsible to maintain accurate bin balances through accurate transactions and physical inventories • Application of Lean processes within their warehouse location • Manage No Fault Found quarantine and Warranty processes • Develop and oversee internal audits related to facilities safety, shelf life, electro static discharge, tooling and bin maintenance • Manage personnel dependability and Time & Attendance systems where applicable • Conduct Incident/Accident investigations and reporting • Oversight of the departments training requirements and training schedule • Maintain employee records • Maintains compliant records required by UAL and governmental agencies • Assist in the development, implementation and management of systems and procedures to optimize the efficient flow of materials to and from • United's customers, vendors and other airlines • Prepare forecasts and monitors performance, identifying trends and opportunities to improve performance • Coordinate staffing and other resource needs and ensure that safety and security requirements are fulfilled • Supervise and coordinate the distribution process and business plan for an assigned shift and or location at a parts distribution center to accomplish station, division and corporate goals and objectives • Coordinate the distribution planning operation to ensure the effective integration of the station and system distribution plans and objectives • Promote and facilitate a working environment to foster improvement and employee team participation • Build and maintain a positive rapport with Maintenance Customers and other adjacent departments • Serve as a mentor for succession planning to develop front line employees for advancement opportunities Qualifications What’s needed to succeed (Minimum Qualifications): • High school diploma or equivalent • Must obtain Dangerous Goods certification within six months of start date • Minimum of two years work experience in warehousing and distribution, supply chain or logistics • Related aviation operations • Communication skills • Proficient in Microsoft Office • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Bachelor's degree or 4 years of relevant work experience • Aviation management, supply chain, business, or related field • Minimum of one year experience in a supervisory capacity • Cycle Counting experience The base pay range for this role is $82,890.00 to $101,310.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Job overview and responsibilities Oversees Environmental Standards, Safety Programs and OSHA Compliance. Primary responsibility for Operational Safety and Environmental and OSHA compliance. The leader is responsible to have in-depth knowledge of Environmental, OSHA and local Safety requirements i.e. state, city. The leader must have a proven track record for decisive actions backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation. Leads a team of management employees. This leader coordinates local safety efforts with union leadership and coordinates responses to “SAP” type program inquiries and reports. Serve as primary liaison with cross divisional enterprise at the Hub. • Serves as key liaison with agencies including the City and County of Los Angeles, Air Transport Association and IATA on safety issues • Develops strategy and policies to comply with safety mandates • Works in tandem with internal stakeholders from Corporate Safety, Local Unions and Security as well as frontline employees • Leads strategies and multiple initiatives in support of government mandates • Leads and advises team to research solutions, solicit vendor or station participation, sets direction and handles United’s tactical and strategic response to governmental agencies • Coordinates United’s response based on financial outcomes and dictated timelines • Interacts and presents recommendations to station senior leadership based on shared interest agenda to ensure mandates/initiatives support goals • Leads cross-functional teams to implement, plan, investigate and communicate initiatives and resolve business problems leading to a successful implementation • Supports team to meet project milestones, budget compliance and progress of project by facilitating sessions and setting expectations of all team members • Reports progress regularly to senior management • Holds team accountable to update and revise Airport Operations business manuals as procedures change or are updated • Develops compliance audits to self-manage work • Develops and maintains technology tools to improve tracking of security directives, LTI, OSHA compliance, etc develops training for frontline users in support of reduction of injuries and safety focus • Liaises with government entities to conduct joint investigations to address safety concerns • Develops responses to self-disclose United’s infractions as these occur to meet compliance and reduce fines • Leads employees by motivation, mentorship and accountability for individual performance • Develops employees through counseling, coaching and career planning forums • Responsible for setting objectives, developing goals and handling performance evaluation process for direct reports • Responsible for establishing annual cost center budget, meeting and reviewing spend to ensure budgetary targets are met NOTE: This position is considered 100% onsite at the airport. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelors degree or equivalent work experience • OSHA 10 to 30 hour training • Minimum 2 - 4 years leadership experience in an Airport Operations Environment • One to two years hub operational experience (above and below the wing) • Strong Operational Leadership, Passion for Service, Drives Performance • Team leadership, Coaches/develops employees • Promotes a safe working environment • Excellent verbal and written communication skills • Responsible for a 24 hour, 7 day a week operation • Must be willing and able to work onsite at IAD • Must have the ability to work weekends • Occasional travel is a minimum 5% domestic • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • College Degree or related field experience in an airline operational environment • Safety Certification, Continuous Improvement Green Belt Certification • Solid understanding of Hub operations which includes customer service, ramp operations and business acumen • Excellent communication skills, including written and verbal • Motivated individual that has demonstrated leadership ability in large department environment • Outstanding interpersonal skills and Project Management Experience The base pay range for this role is $107,600.00 to $145,800.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities This position is required to supervise facilities maintenance operations at United staffed maintenance locations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship in a union environment. Supervises Mechanic team performance and execution against all division and corporate maintenance objectives. This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance. Leads efficient and effective team maintenance operations in a positive, productive and safe work environment. Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy. Leads safe and environmentally compliant maintenance operations. Supports all safety / OSHA, environmental and training programs compliance. Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel. Maintains proactive communication and positive relations with maintenance team and customer group stakeholders. Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings. • Supervises Mechanic team performance and execution against all division and corporate maintenance objectives • This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance • Supports efficient and effective team maintenance operations in a positive, productive and safe work environment • Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy • Lead safe and environmentally compliant maintenance operations • Supports all safety / OSHA, environmental and training programs compliance • Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving ground service equipment or team personnel • Maintains proactive communication and positive relations with maintenance team and customer group stakeholders • Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings Qualifications What’s needed to succeed (Minimum Qualifications): • Post-secondary education in a technical- or maintenance –related field, or equivalent work experience • Minimum 2 years experience in a maintenance- related role • Knowledge of planning and execution of maintenance operations, leading a team of maintenance personnel, advanced computer skills • Possess related technical knowledge • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Associate’s degree in business or related field • Related Skills / Trades Licenses • Prefer experience in building maintenance/systems-related maintenance operations • Prefer knowledge of facilities / building maintenance skills / trades, such as Electrical, HVAC, Conveyor, Plumbing, building maintenance / systems The base pay range for this role is $115,990.25 to $141,765.86. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

About this job At United Airlines, our customers are at the heart of everything we do. We re looking for customer service representatives who share our passion for delivering exceptional experiences and making every interaction with us a positive one. This role involves handling customer inquiries and resolving issues in a professional and courteous manner. If you have excellent communication skills and enjoy working with people from diverse backgrounds, then this could be your ideal opportunity.

Reservations Agent Serve as the first connection between United Airlines and customers. • Strong communication skills required. • The ability to learn systems used to provide right answers to customers.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day. Key Responsibilities: • Serve as an internal consultant, providing business analyses to management of various operating divisions on challenges and opportunities facing the airline • This may include one or more of the following: strategy, innovation and process improvement initiatives, performance analysis and data visualization, baggage performance, change management, safety and regulatory compliance, and station operations planning • Potential assignments include analyzing operational performance, developing strategic plans, establishing performance metrics, and working with company organizations to analyze growth opportunities • Interns are also responsible for studying organizational changes, communications, information flow, integrated production methods, and gathering and organizing information regarding problems and procedures • They analyze information gathered, interpret data from various sources, and consider available solutions or alternative methods of proceeding, as may be required • Job duties may vary based on location & team assigned. Teams in which you may be assigned could include: • Projects & Executions • Ramp • Business • Customer Service • Station Operations Center No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship. Qualifications What’s needed to succeed (Minimum Qualifications): • Must be an undergraduate or graduate student at the time of start pursuing a degree in Aviation Management, Business, Industrial Engineering, Business Management, Data Analytics, or a related quantitative field of study • Must be able to commute to the Dulles International Airport (IAD) 5 days a week • MUST BE LOCAL OR IN SCHOOL IN THE IAD (DMV) AREA • Proven proficiency in Microsoft Office (Excel, Word, PowerPoint) • Strong quantitative and problem-solving skills • Applicant must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship What will help you propel from the pack (Preferred Qualifications): • Interest in the operational environment • Interest in the airline industry • Previous airline, operations, or project management experience • Shows genuine concern for others, respects diverse perspectives, demonstrates inclusive collaboration, community mindset, empathy, and service (Caring). • Demonstrates interest in the operational environment, exhibits a safety-first mentality, prioritizing safety in all decisions, speaking up about concerns, identifying potential hazards, and consistently following safety protocols, with the ability to ensure compliance and accountability (Safe). • Shows innovation, genuine interest in process improvement, previous project management experience, learns quickly, and is flexible and a problem solver (Efficiency) • Reliability and attention to detail, proven experience completing tasks or projects, and communicating progress while meeting deadlines (Dependable) The starting rate for this role is $21.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities The Supervisor Inflight Services comprises of engaging and supporting a diverse team of flight attendants, cultivating trust with our flight crew members, working closely with other operational teams to deliver best in class customer service while demonstrating our Core4 values. • Inspire flight attendants to deliver a high-quality onboard experience to drive improvement in our Net • Promoter Score (NPS); Recognize flight attendants for exemplary service, teamwork, and performance • Assist flight attendants at the Concierge Desk and resolve issues in the moment as necessary • Exercise United’s core4 values to provide local support and care for flight attendants during any Inflight incident • Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement • Conduct investigations regarding performance, complaints, or other work-related issues • Keep flight attendant team informed by sharing corporate initiatives, and changes in policy or procedures • Showcase the delivery of new inflight products as determined by the Flight Experience team • Ensure daily company goals, policy, and procedure compliance are met • Coordinate with customer service and Station Operations Center (SOC) to ensure operational success • Ensure safety goals are met and FAA regulatory requirements are consistently adhered to by the team • Team oriented, with enthusiasm for people and delivering exceptional service • Develop positive relationships with team members and other work groups to achieve our common goals • Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively • Share customer feedback and escalate issues that may interfere with the crew’s ability to deliver the prescribed service Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree or 4 years of relevant work experience • Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified • Minimum 2 years equivalent or similar work experience • 2+ years leadership experience managing and influencing a team • DOT Safety Sensitive Position • Able to work on site, weekends, and holidays • Must possess exceptional planning and organizational skills, along with strong written and oral communication skills • Positive attitude and ability to adapt to constantly changing work environment • Demonstrated conflict resolution and decision-making capability • Proven ability to work independently and in a team environment • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Bachelor's degree • Inflight Service, travel industry, or hospitality leadership experience highly preferred • Experience supervising a unionized workgroup The base pay range for this role is $66,500.00 to $86,616.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.