Jobs at Tesla

**What to Expect** At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. **What You'll Do** 1. Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome 2. Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile 3. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests 4. Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle 5. Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers 6. Provide the highest level of customer service to all current and future owners 7. Perform additional tasks as assigned to meet business needs **What You'll Bring** 1. 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals 2. Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives 3. Ability to understand and convey business issues and technical concepts 4. Strong sense of team mentality and reliability 5. Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools 6. Ability to work evening hours, weekends, and holidays in a retail environment 7. Valid driver's license required 8. For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment 9. For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

**What to Expect** As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences. **What You'll Do** 1. Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations 2. Excite and educate prospective customers through various channels about Tesla's product offerings 3. Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers 4. Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion 5. Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets 6. Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives 7. Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes **What You'll Bring** 1. 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals 2. Passionate about the Tesla Mission and our innovations in the personal transportation industry 3. Highly organized and excellent written and verbal communication skills 4. Proficient with Microsoft Office Suite and CRM tools 5. Ability to work evening hours, weekends, and holidays in a retail environment 6. Valid driver's license required 7. For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment 8. For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: 1. Medical plans > plan options with $0 payroll deduction 2. Family-building, fertility, adoption and surrogacy benefits 3. Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution 4. Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA 5. Healthcare and Dependent Care Flexible Spending Accounts (FSA) 6. 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits 7. Company paid Basic Life, AD&D 8. Short-term and long-term disability insurance (90 day waiting period) 9. Employee Assistance Program 10. Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays 11. Back-up childcare and parenting support resources 12. Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance 13. Weight Loss and Tobacco Cessation Programs 14. Tesla Babies program 15. Commuter benefits 16. Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committ d to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

**What to Expect** At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. **What You'll Do** 1. Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome 2. Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile 3. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests 4. Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle 5. Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers 6. Provide the highest level of customer service to all current and future owners 7. Perform additional tasks as assigned to meet business needs **What You'll Bring** 1. 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals 2. Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives 3. Ability to understand and convey business issues and technical concepts 4. Strong sense of team mentality and reliability 5. Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools 6. Ability to work evening hours, weekends, and holidays in a retail environment 7. Valid driver's license required 8. For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment 9. For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: 1. Medical plans > plan options with $0 payroll deduction 2. Family-building, fertility, adoption and surrogacy benefits 3. Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution 4. Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA 5. Healthcare and Dependent Care Flexible Spending Accounts (FSA) 6. 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits 7. Company paid Basic Life, AD&D 8. Short-term and long-term disability insurance (90 day waiting period) 9. Employee Assistance Program 10. Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays 11. ack-up childcare and parenting support resources 12. Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance 13. Weight Loss and Tobacco Cessation Programs 14. Tesla Babies program 15. Commuter benefits 16. Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

### Experience Required 1 - 20 years ### Minimum Education Required High School Diploma or Equivalent ### Compensation $22.71 - $49.20 / Hourly ### Hours Per Week 40 ### Number Of Positions 1 ### Shift First Shift (Day) ### Job Description What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. What You'll Do Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers Provide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs What You'll Bring 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives Ability to understand and convey business issues and technical concepts Strong sense of team mentality and reliability Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environment Valid driver's license required For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $22.71 - $49.20/hour + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. ### Place of Work On-site ### Requisition ID 281724 ### Job Type Full Time