Jobs at Starbucks

**Crafting the world’s finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whether it’s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we’d love to have you on our team. We are invested in your growth journey, empowered through developmental experiences as well as our **industry leading benefits** **.** **Summary of Experience** + No previous experience required **Basic Qualifications** + Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation + Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays + Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation + Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication + Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients + Available to perform many different tasks within the store during each shift **Required Knowledge, Skills and Abilities** + Ability to learn quickly + Ability to understand and carry out oral and written instructions and request clarification when needed + Strong interpersonal skills + Ability to work as part of a team + Ability to build relationships _As a Starbucks_ _partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional information regarding partner perks and more detailed information regarding benefits, go to_ _starbucksbenefits.com_ _._ _At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or 1(888) 611-2258._

**Crafting the world’s finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whether it’s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we’d love to have you on our team. We are invested in your growth journey, empowered through developmental experiences as well as our **industry leading benefits** **.** **Summary of Experience** + No previous experience required **Basic Qualifications** + Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation + Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays + Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation + Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication + Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients + Available to perform many different tasks within the store during each shift **Required Knowledge, Skills and Abilities** + Ability to learn quickly + Ability to understand and carry out oral and written instructions and request clarification when needed + Strong interpersonal skills + Ability to work as part of a team + Ability to build relationships _As a Starbucks_ _partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional information regarding partner perks and more detailed information regarding benefits, go to_ _starbucksbenefits.com_ _._ _At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or 1(888) 611-2258._

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience $16.50 - $17.45 per hour

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience $16.00 - $17.50 per hour

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience $15.55 - $16.55 per hour

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices * Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials * Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink * Recommend coffee shop items to customers to ensure they get the products they want and need * Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise * Check product quality to ensure freshness; review “sell by” dates and take appropriate action * Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Stay current with present, future, seasonal and special ads * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM * Excellent customer service skills DESIRED * Any previous comparable experience