Jobs at Salesforce

A certified global provider of technology consulting is seeking a Senior Salesforce Developer for a remote position. The role involves building custom Salesforce applications, designing integrations, and optimizing systems. Candidates should have deep Salesforce knowledge, experience with API integrations, and certification in Salesforce. Effective communication and analytical skills are essential for articulating technical issues and improving existing processes. #J-18808-Ljbffr

Description Job Description * We are open to supporting 100% remote work anywhere within the continental US * The Salesforce Quality Assurance Tester (QA Tester) is responsible for crafting thorough and comprehensive test scripts to ensure the highest standards of quality are met on every user story. The Senior QA tester will provide recommendations on QA best practices, create test scripts, provide detailed test results, and work with the development team to explain results. The QA tester must be proficient in agile methodologies and time management to ensure testing completion within each sprint. This position will be working directly with stakeholders and the technical team, and must be able to communicate effectively via phone, web conference, and MS Teams. The QA tester must provide detailed pass/fail documentation for all work products, must be able to navigate the application easily, and must ensure understanding of end state functionality prior to work entering a sprint. The tester will be working across 2 small applications. Basic Qualifications • US Citizenship is required (required by the federal government for this position). • Active Public Trust Clearance (any agency) • Must be able to obtain a DHS Public Trust clearance. • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. • 3+ years of experience in IT • 3+ years of experience testing all product backlog items (stories and tasks) and providing pass/fail documentation for each product backlog item Desired Qualifications • 3+ years of experience in developing and implementing project Software Quality Assurance Plans that conform to the requirements of the contract. • 3+ years of experience working autonomously as the lead for all activities involving quality assurance and compliance with applicable regulatory requirements. • 3+ years of experience conducting regular system quality audits • 3+ years of experience reviewing and analyzing data and documentation related to system quality. • 3+ years of experience authoring test scripts • 2+ years of experience working in an agile environment • 2+ years of experience creating test scripts for UAT • Active DHS or DoW Public Trust clearance • Strong experience working in an agile environment • Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project. • Experience working across multiple projects. Professional Skills • Strong verbal and written communication skills • Proactive and highly communicative • Good understanding of basic system technologies as they relate to the project deliverables. • Experience working in a fast-paced environment #DMX24 #senw22 #Indeed #LI-CC1 #Clearance #SWICE23 #ICFcleared Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00 Nationwide Remote Office (US99)

FUJIFILM Sonosite, Inc. in Bothell, WA is seeking a Business Applications Analyst to shape our digital customer experience by guiding Salesforce workflows, quoting tool configurations, and related business processes. You will partner with Marketing, Regulatory, Planning, Manufacturing, Sales and Finance to design IT requirements, test plans, and user training, while driving data quality and efficient operations across the organization.

Job Description Job Description The Salesforce Administrator will work with a prestigious organization’s Salesforce project team to gather requirements and configure the Salesforce application based on business needs. The individual must be comfortable communicating and presenting to technical and non-technical audiences. Must complete CompTia Security+ certification within 180 days of employment and to obtain and maintain a security clearance. Duties include: Creating and managing users, profiles, roles, and permission sets in Salesforce Performing system implementation, configuration, and tuning Managing Salesforce objects and processes for the organization Developing reports, dashboards, and processes to continuously monitor data quality and integrity Utilize extensive knowledge of Salesforce Administration Other duties as assigned Basic Qualifications: AA degree required/bachelor's degree preferred Extensive knowledge of Salesforce Administration At least 2 years of experience with Apex, Visualforce, and API development At least 2 years of Salesforce Admin experience At least 1 year of development experience working with Salesforce Lightning interface including Lightning components, controllers, and apps Experience developing software with the Salesforce platform including triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components Demonstrated understanding and experience with Salesforce.com architecture and API Understanding of software development life cycle (SDLC) Able to obtain and maintain a security clearance Preferred Qualifications: Bachelor's Degree Salesforce Certified Administrator Security+ Certification Salesforce Developer experience Developing applications for a higher education environment Required Skills: Minimum two years of experience as a Salesforce.com administrator. Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices and functionality. Strong data management abilities. A documented history of successfully driving projects to completion. A demonstrated ability to understand and articulate complex requirements. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Creative and analytical thinker with strong problem-solving skills. Must demonstrate excellent verbal and written communication skills. Must demonstrate ability to communicate effectively at all levels of the organization. Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes. Additional Skills: Understanding relational database concepts and Structured Query Language (SQL) Salesforce.com Admin (ADM201 and ADM211) certifications preferred. Previous experience working in a SCRUM or agile environment preferred. Must work on-site in Annapolis, MD . Initial fully onsite training period. A Hybrid schedule may be available after the initial training period, but a regular weekly onsite presence of at least 3 days per week is required. Flexible Daily Start Time Available Must be a US Citizen (Contract Requirement) The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. E-Verify employer Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR department. Eligible for Hybrid schedule (i.e., remote 2 days per week, onsite 3 days per week after an initial fully onsite training period). Job Type: Full-time Benefits: Profit Sharing Plan 401(k)401(k) matching Dental insurance Health insurance Paid time off Vision insurance Health Savings Account (for eligible health plan) Norton LifeLock Identity Protection Benefit Employee Assistance Plan Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy The wage range for this role factors the wide range of issues that are considered in making compensation decisions including but not limited to training, experience, certifications, licenses, and other organizational and business needs. At Coleman, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,400 - $108,000. You may also be eligible to participate in a Coleman discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Salesforce Administrator Schedule: Onsite Annapolis Maryland (Eligible for a Hybrid Schedule - 2 days remote and 3 days onsite per week after an initial fully onsite training period) Flexible Daily Start Time 8-hour shift Monday to Friday Application Question(s): Are you able to work on-site in Annapolis, MD? (Eligible for a hybrid schedule after an initial 2 week fully onsite schedule) This position requires US Citizenship-Can you meet this requirement? (This is a contract requirement from our Client.) Are you willing to undergo a background check, in accordance with local law/regulations? The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR at 301-794-4914 or humanresourceshire@colemangroupinc.com. Powered by JazzHR RZZR0reCg9

Senior Salesforce Developer (HealthCare Domain)The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.Key ResponsibilitiesSalesforce Development & Configuration Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows. Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences. Develop Agent force-powered automations and Data Cloud integrations for unified data access and intelligent workflows. Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements. Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.Integrations & Data Management Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems. Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns. Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.Testing, Deployment & Governance Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables. Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes. Maintain compliance with enterprise coding standards, HIPAA regulations, an

What We're AboutAt CentralSquare , we don't just build software--we empower heroes.Every line of code, every feature we deliver helps Public Servants across North America protect, serve, and save lives.When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.Your Growth Matters.We believe heroes deserve opportunities to rise.That's why we invest in your career with mentorship, learning programs, and clear paths for advancement.If you're motivated, there's no limit to how far you can go.Your Commitment Deserves Reward.We offer competitive compensation and a benefits package designed to support your life inside and outside of work--tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO.Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.Join us and help build the tools that power real-life heroes.Together, we make a difference.The RoleThis Salesforce Administrator provides technical support directly to CentralSquare's Business Applications with a primary focus on the Salesforce platform.They work with internal team members to diagnose problems and resolve questions by troubleshooting and resolving escalated technical issues using independent discretion under limited supervision.Job Duties :Troubleshoot and resolve sophisticated and escalated technical business application support issues for CentralSquare personnelGive feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of usersDevelop technical documents, instructions, and training for CentralSquare personnelWork to possess in-depth knowledge of the organization's processes, products, and servicesRecognized as subject matter expert and advanced individual contributor professionalConsidered subject matter expert within disciplineExtensive latitude for independent judgmentMentor less-experienced team membersCross-organizational requirements gathering for small to medium sized projectsIdentify and mitigate risks to the organization related to new processes or capabilitiesStay current on emerging technology and industry best practicesSolid understanding of the Salesforce platform, its capabilities as well as being able to configure / develop proofs of concept and sandbox solutionsDemonstrate strong understanding of the Salesforce platform's best practices for solution implementationAbility to understand Salesforce platform functionality / concepts and present them in simple terms to non-technical team members and project stakeholdersRequirements :Bachelors Degree in Information Technologies or similar, or equivalent years of professional experience5years of SalesForce technical or functional administrationSalesforce Administrator Certification - highly desiredExcellent organizational and time management skills with the ability to prioritizeStrong communication skills with capability of interfacing with all level of organizationStrong internal motivation - must have the ability to work independently but also contribute as part of a cohesive teamAbility to manage competing priorities in multiple ongoing initiativesStrong change management and enablement skillsCentralSquare Technologies is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees..

The Coleman Group, Inc. is seeking a Salesforce Developer to join a dedicated team in Annapolis, MD. You will handle data migration/integration, data quality, systems integration, and custom code development in a higher education and military setting. Initial two weeks of full on-site training with eligibility for a hybrid schedule afterward, requiring a regular on-site presence of at least 3 days per week. U.S. citizenship is required.

Our not-so-secret sauce. Award-winning, inclusive, top workplace culture doesn’t happen overnight. It’s the result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Lead Technical Architect, Salesforce Platform at Marsh McLennan Agency. Marsh McLennan Agency provides industry-leading advisories and solutions that help clients navigate an increasingly complex world. We combine deep expertise, innovative thinking, and a commitment to excellence to deliver meaningful outcomes for our colleagues, clients, and communities. A day in the life. As our Lead Technical Architect, Salesforce Platform on the Salesforce team, you’ll provide hands-on technical leadership and architecture direction for Marsh McLennan Agency’s Salesforce ecosystem. You’ll partner closely with business stakeholders, platform leadership, administrators, developers, and enterprise technology teams to design scalable, secure, and sustainable Salesforce solutions. In this role, you will help shape and maintain the technical roadmap for MMA’s Salesforce platform, while providing architecture oversight across Sales Cloud, Service Cloud, Experience Cloud, Pardot / Marketing Cloud Account Engagement, integrations, workflow automation, reporting, and related platform capabilities. You’ll play a key role in strengthening Salesforce delivery by establishing technical standards, guiding solution design, reviewing configuration and code approaches, supporting DevOps and release management practices, and helping ensure the platform evolves in alignment with business needs and enterprise technology standards. This role is ideal for someone who can operate as both a strategic architecture partner and a hands-on technical leader — someone who can challenge assumption

Role: Salesforce Practice Business Head Experience: 18+yrs Job purpose The Salesforce Practice Business Head will be accountable for driving the next level of growth, strategic positioning and P&L management of the Salesforce practice. As a Practice Head, you will play a leadership & strategic role towards nurturing the Practice Key responsibilities • Lead and manage Datamatics Salesforce practice. Own the technical engagement and the ultimate success around all implementation projects, including Consulting, Implementations, Modernization Services, and Managed Services. • Lead complete lifecycle of service offerings like Pre-Sales / Transition / Service Delivery, including capabilities like Salesforce PDO and Integration Services. • Be a strategic business partner and influencer to grow our Salesforce business, scaling our ability to sell and deliver services around cloud enablement, migration, and transformation. • Responsible for designing, building solutions and providing required support to Sales / Pre-Sales teams across Salesforce Clouds including Sales Cloud, Service Cloud, Pardot (Marketing Cloud), Platform, Mulesoft, and Commerce Cloud. • Serve as a key partner to the sales team in helping to ensure customer success. • Study the existing services like processes, best practices and standardize the service offerings; strengthen and improve the maturity levels and make a strong practice. • Build new Salesforce capabilities, solutions, assets, accelerators, and team competencies by leveraging partnerships • Evangelize the technology and offerings — including Salesforce AI, Platform, Integration, and Product Development — to both internal/external stakeholders. • Focus on continuous improvement of service offerings. Work closely with Sales, Pre-Sales and the Service Delivery team. • Drive strategic account growth and be responsible for the delivery of all Salesforce-related services to prospects and clients. Qualifications & Desired Skills Experience: • Tech-savvy business leader with both technical depth and commercial acumen to drive growth, profitability, and innovation • 18-22 years of core tech experience with a flair for Sales/pre-Sales/client interfacing role • Experience in leading large Salesforce projects including consulting, Implementations, ,modernization Services, and managed Services • A people-centric leader who can fosters collaboration • Experience across Salesforce platform; developing and delivering cutting edge solutions • Extensive experience of working with global clients with preference for customers from North America and Europe. • Proven relevant experience as a delivery head or practice head building capabilities and services • Good understanding of market trends in the tech space • Good interpersonal skills, Ability to work with other teams in collaboration • Strategic orientation • Creative with solutions • Ability to scale Education : B.E/B.Tech Competencies • Behavioral • Business Acumen • Strategic Orientation • Customer focus • Planning & result Orientation • Problem solving & Decision making • Communication & Interpersonal effectiveness • People management / Collaboration / Interpersonal skills • Technical • All Salesforce Platforms & Systems • Industry experience across Manufacturing, Healthcare, Hi-Tech & Financial Services

The Salesforce Developer position will work within a team of Salesforce Developers, Salesforce Admins, Configuration Managers, and various organizational units. This position will be responsible for the technical aspects of Salesforce, including data migration/integration, data quality, systems integration, and custom code. • Must work on-site in Annapolis, MD: • Initial two week fully onsite training period. • Eligible for a hybrid schedule after the initial training period, but a regular weekly onsite presence of at least 3 days per week in Annapolis is required. • Flexible Daily Start Time Available • Must be a US Citizen (Contract Requirement) Key Duties & Responsibilities • Technical implementation of Salesforce permission sets, data flows, APEX custom coding. • Responsible for developing in Visualforce, APEX, and other technologies to build custom code to build a student information system in a higher education and military environment. • Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement. • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code. • Following standards and policies set forth within the Client's Division. Skills Required • Bachelor’s degree in Computer Science, Software Engineering, MIS or related field is preferred. • 5+ years previous development experience with Salesforce (Certified Salesforce Developer strongly preferred). • Solid understanding of and detailed experience with Salesforce architecture and API. • Detailed experience writing Visualforce and Apex classes and triggers. • Strong understanding of Oracle relational databases. • Demonstrative success with multiple Salesforce migration/integration projects. • Strong business analysis and functional experience, including requirements gathering. • Strong attention to detail and excellent problem-solving skills. • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both customers, leadership, and technical teams. • Experience with customization. The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. E-Verify employer Veterans are encouraged to apply. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR department. Eligible for Hybrid schedule (i.e., remote 2 days per week, onsite 3 days per week after an initial fully onsite training period). Job Type: Full-time Benefits: • Profit Sharing Plan • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance • Health Savings Account (for eligible health plan) • Norton LifeLock Identity Protection Benefit • Employee Assistance Plan Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy The wage range for this role factors the wide range of issues that are considered in making compensation decisions including but not limited to training, experience, certifications, licenses, and other organizational and business needs. At Coleman, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000 to $145,000. You may also be eligible to participate in a Coleman discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Salesforce Developer Schedule: • Onsite Annapolis Maryland (Eligible for a Hybrid Schedule - 2 days remote and 3 days onsite per week after a two week fully onsite training period) • Flexible Daily Start Time Available • 8-hour shift • Monday to Friday Application Question(s): • Are you able to work on-site in Annapolis, MD? • This position requires US Citizenship-can you meet this requirement? • Are you willing to undergo a background check, in accordance with local law/regulations? The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR at 301-794-4914 or humanresourceshire@colemangroupinc.com.

What You'll Do Role Summary (The Why Now) Salesforce is a foundational platform powering Avalara's revenue engine, customer experience, and operational workflows across Sales, Service, Marketing, and Quote-to-Cash. As Avalara scales our product portfolio, expands into new markets, and embeds AI across customer and operational systems, the complexity and criticality of the Salesforce ecosystem continues to grow. The Principal Salesforce Platform Architect defines and governs the enterprise architecture strategy for Salesforce, ensuring the platform operates as a scalable, reasonable system rather than a collection of independent implementations. You will establish the roadmap, standards, and design patterns that guide all Salesforce development and integration across the enterprise. By aligning Salesforce architecture to outcomes and enterprise priorities, you will ensure the platform supports predictable revenue operations, high-quality customer experiences, and efficient, AI-enabled execution at scale. You will report to Sr. Director, Software Engineering. What Your Responsibilities Will Be How This Role Elevates Avalara For the Business • Ensures Salesforce supports scalable revenue growth and pipeline predictability • Reduces operational friction across Lead-to-Sale, Q2C, and Customer Experience workflows • Enables faster delivery through reusable architecture patterns For the Customer • Improves consistency and quality of customer interactions across Sales and Service • Enables better data integrity and CX360 visibility • Supports faster onboarding, support resolution, and expansion experiences For the Enterprise • Establishes a governed Salesforce architecture across domains • Reduces duplication, customization sprawl, and technical debt • Aligns Salesforce with enterprise data, integration, and AI strategies Key Responsibilities Salesforce Platform Architecture Strategy • Define and maintain the enterprise Salesforce architecture strategy and roadmap • Establish platform guardrails, design principles, and capability models • Ensure Salesforce architecture aligns with Lead-to-Sale, Q2C, and Customer Experience strategies • Partner with Enterprise Architects to align platform strategy with business capability roadmaps Platform Governance & Standards • Define and enforce standards for: • Data models • Object design • Integration patterns • Security and access controls • Environment and release management • Establish reusable design patterns to reduce custom development and improve scalability • Lead architecture reviews for Salesforce-related initiatives Solution Enablement & Delivery Alignment • Guide Solution Architects and delivery teams in applying Salesforce architecture standards • Ensure consistency of system design across delivery pods • Translate architecture runway into actionable guidance for development teams • Reduce rework by ensuring design alignment early in delivery cycles Integration & Data Alignment • Define integration patterns between Salesforce and: • Billing and finance systems • Product and usage platforms • Customer Data Platform (CDP) • Support and CX systems • Ensure Salesforce participates as a governed component of the enterprise data architecture • Align Salesforce data models with Customer360 / CX360 strategies AI Enablement Within Salesforce • Define how AI capabilities (Einstein, external AI platforms, CDP-driven signals) are embedded into Salesforce workflows • Enable AI-driven use cases such as: • Lead and opportunity scoring • Sales prioritization • Case routing and support automation • Customer insight and recommendations • Ensure AI implementations are explainable, governed, and aligned to enterprise standards Platform Rationalization & Technical Debt Reduction • Identify and eliminate redundant functionality across Salesforce and adjacent tools • Reduce customization complexity and improve maintainability • Drive consolidation of overlapping capabilities into scalable platform solutions Cross-Functional Leadership • Serve as the enterprise authority for Salesforce architecture • Partner with: • Marketing, Sales, RevOps • Finance and Q2C teams • Customer Experience and Support • Data & AI platform teams • Raise architecture maturity across delivery teams and stakeholders • Participate in enterprise architecture governance forums What You'll Need to be Successful 12-Month Success Signals • Salesforce architecture strategy and roadmap formally adopted across domains • Reduction in redundant customizations and overlapping platform capabilities • Measurable improvement in platform stability, scalability, and delivery consistency • Clear and reusable integration patterns adopted by delivery teams • AI-enabled Salesforce workflows deployed with measurable business impact • Positive stakeholder feedback from Sales, RevOps, and Customer Experience leadership Bar Raiser Expectations This role is expected to: • Hold high standards for platform architecture quality, clarity, and scalability • Exercise strong judgment in balancing speed, flexibility, and long-term sustainability • Raise the technical and operational maturity of Salesforce delivery teams • Challenge fragmented or duplicative solutions with data and architectural discipline • Leave the Salesforce ecosystem stronger, simpler, and more scalable than it was found AI Bar Raiser Expectations • Demonstrate applied AI capability within Salesforce and related workflows • Identify and implement AI use cases that improve measurable outcomes (conversion, productivity, resolution time) • Ensure AI solutions are explainable, secure, and aligned to enterprise governance • Quantify AI impact (time saved, efficiency gains, revenue influence) • Elevate AI capability across platform and delivery teams Qualifications (Required) • B.S. in Computer Science or Engineering • 12+ years of experience in enterprise systems architecture, including Salesforce platform architecture • Expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, platform capabilities) • Experience defining platform standards, data models, and integration architectures • Experience working with enterprise data platforms, integration layers, and AI-enabled workflows • Experience with revenue operations, customer lifecycle, and enterprise system design • Experience influencing cross-functional stakeholders and driving enterprise-wide architectural decisions #LI-Remote This is a remote position. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. • You’ll bring experience using AI and AI-related technologies, ready to thrive here. • You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. • You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.