Jobs at Salesforce

A certified global provider of technology consulting is seeking a Senior Salesforce Developer for a remote position. The role involves building custom Salesforce applications, designing integrations, and optimizing systems. Candidates should have deep Salesforce knowledge, experience with API integrations, and certification in Salesforce. Effective communication and analytical skills are essential for articulating technical issues and improving existing processes. #J-18808-Ljbffr

Description Job Description * We are open to supporting 100% remote work anywhere within the continental US * The Salesforce Quality Assurance Tester (QA Tester) is responsible for crafting thorough and comprehensive test scripts to ensure the highest standards of quality are met on every user story. The Senior QA tester will provide recommendations on QA best practices, create test scripts, provide detailed test results, and work with the development team to explain results. The QA tester must be proficient in agile methodologies and time management to ensure testing completion within each sprint. This position will be working directly with stakeholders and the technical team, and must be able to communicate effectively via phone, web conference, and MS Teams. The QA tester must provide detailed pass/fail documentation for all work products, must be able to navigate the application easily, and must ensure understanding of end state functionality prior to work entering a sprint. The tester will be working across 2 small applications. Basic Qualifications • US Citizenship is required (required by the federal government for this position). • Active Public Trust Clearance (any agency) • Must be able to obtain a DHS Public Trust clearance. • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. • 3+ years of experience in IT • 3+ years of experience testing all product backlog items (stories and tasks) and providing pass/fail documentation for each product backlog item Desired Qualifications • 3+ years of experience in developing and implementing project Software Quality Assurance Plans that conform to the requirements of the contract. • 3+ years of experience working autonomously as the lead for all activities involving quality assurance and compliance with applicable regulatory requirements. • 3+ years of experience conducting regular system quality audits • 3+ years of experience reviewing and analyzing data and documentation related to system quality. • 3+ years of experience authoring test scripts • 2+ years of experience working in an agile environment • 2+ years of experience creating test scripts for UAT • Active DHS or DoW Public Trust clearance • Strong experience working in an agile environment • Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project. • Experience working across multiple projects. Professional Skills • Strong verbal and written communication skills • Proactive and highly communicative • Good understanding of basic system technologies as they relate to the project deliverables. • Experience working in a fast-paced environment #DMX24 #senw22 #Indeed #LI-CC1 #Clearance #SWICE23 #ICFcleared Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00 Nationwide Remote Office (US99)

FUJIFILM Sonosite, Inc. in Bothell, WA is seeking a Business Applications Analyst to shape our digital customer experience by guiding Salesforce workflows, quoting tool configurations, and related business processes. You will partner with Marketing, Regulatory, Planning, Manufacturing, Sales and Finance to design IT requirements, test plans, and user training, while driving data quality and efficient operations across the organization.

Job Description Job Description The Salesforce Administrator will work with a prestigious organization’s Salesforce project team to gather requirements and configure the Salesforce application based on business needs. The individual must be comfortable communicating and presenting to technical and non-technical audiences. Must complete CompTia Security+ certification within 180 days of employment and to obtain and maintain a security clearance. Duties include: Creating and managing users, profiles, roles, and permission sets in Salesforce Performing system implementation, configuration, and tuning Managing Salesforce objects and processes for the organization Developing reports, dashboards, and processes to continuously monitor data quality and integrity Utilize extensive knowledge of Salesforce Administration Other duties as assigned Basic Qualifications: AA degree required/bachelor's degree preferred Extensive knowledge of Salesforce Administration At least 2 years of experience with Apex, Visualforce, and API development At least 2 years of Salesforce Admin experience At least 1 year of development experience working with Salesforce Lightning interface including Lightning components, controllers, and apps Experience developing software with the Salesforce platform including triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components Demonstrated understanding and experience with Salesforce.com architecture and API Understanding of software development life cycle (SDLC) Able to obtain and maintain a security clearance Preferred Qualifications: Bachelor's Degree Salesforce Certified Administrator Security+ Certification Salesforce Developer experience Developing applications for a higher education environment Required Skills: Minimum two years of experience as a Salesforce.com administrator. Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices and functionality. Strong data management abilities. A documented history of successfully driving projects to completion. A demonstrated ability to understand and articulate complex requirements. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Creative and analytical thinker with strong problem-solving skills. Must demonstrate excellent verbal and written communication skills. Must demonstrate ability to communicate effectively at all levels of the organization. Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes. Additional Skills: Understanding relational database concepts and Structured Query Language (SQL) Salesforce.com Admin (ADM201 and ADM211) certifications preferred. Previous experience working in a SCRUM or agile environment preferred. Must work on-site in Annapolis, MD . Initial fully onsite training period. A Hybrid schedule may be available after the initial training period, but a regular weekly onsite presence of at least 3 days per week is required. Flexible Daily Start Time Available Must be a US Citizen (Contract Requirement) The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. E-Verify employer Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR department. Eligible for Hybrid schedule (i.e., remote 2 days per week, onsite 3 days per week after an initial fully onsite training period). Job Type: Full-time Benefits: Profit Sharing Plan 401(k)401(k) matching Dental insurance Health insurance Paid time off Vision insurance Health Savings Account (for eligible health plan) Norton LifeLock Identity Protection Benefit Employee Assistance Plan Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy The wage range for this role factors the wide range of issues that are considered in making compensation decisions including but not limited to training, experience, certifications, licenses, and other organizational and business needs. At Coleman, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,400 - $108,000. You may also be eligible to participate in a Coleman discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Salesforce Administrator Schedule: Onsite Annapolis Maryland (Eligible for a Hybrid Schedule - 2 days remote and 3 days onsite per week after an initial fully onsite training period) Flexible Daily Start Time 8-hour shift Monday to Friday Application Question(s): Are you able to work on-site in Annapolis, MD? (Eligible for a hybrid schedule after an initial 2 week fully onsite schedule) This position requires US Citizenship-Can you meet this requirement? (This is a contract requirement from our Client.) Are you willing to undergo a background check, in accordance with local law/regulations? The Coleman Group, Inc. is an equal opportunity employer and will not discriminate against any applicant for employment based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, disability or veteran status, political affiliation, or on any other basis prohibited by law. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. For accommodation requests or assistance with this form, contact The Coleman Group HR at 301-794-4914 or humanresourceshire@colemangroupinc.com. Powered by JazzHR RZZR0reCg9

Senior Salesforce Developer (HealthCare Domain)The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.Key ResponsibilitiesSalesforce Development & Configuration Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows. Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences. Develop Agent force-powered automations and Data Cloud integrations for unified data access and intelligent workflows. Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements. Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.Integrations & Data Management Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems. Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns. Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.Testing, Deployment & Governance Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables. Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes. Maintain compliance with enterprise coding standards, HIPAA regulations, an

The Coleman Group, Inc. is seeking a Salesforce Developer to join a dedicated team in Annapolis, MD. You will handle data migration/integration, data quality, systems integration, and custom code development in a higher education and military setting. Initial two weeks of full on-site training with eligibility for a hybrid schedule afterward, requiring a regular on-site presence of at least 3 days per week. U.S. citizenship is required.

What We're AboutAt CentralSquare , we don't just build software--we empower heroes.Every line of code, every feature we deliver helps Public Servants across North America protect, serve, and save lives.When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.Your Growth Matters.We believe heroes deserve opportunities to rise.That's why we invest in your career with mentorship, learning programs, and clear paths for advancement.If you're motivated, there's no limit to how far you can go.Your Commitment Deserves Reward.We offer competitive compensation and a benefits package designed to support your life inside and outside of work--tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO.Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.Join us and help build the tools that power real-life heroes.Together, we make a difference.The RoleThis Salesforce Administrator provides technical support directly to CentralSquare's Business Applications with a primary focus on the Salesforce platform.They work with internal team members to diagnose problems and resolve questions by troubleshooting and resolving escalated technical issues using independent discretion under limited supervision.Job Duties :Troubleshoot and resolve sophisticated and escalated technical business application support issues for CentralSquare personnelGive feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of usersDevelop technical documents, instructions, and training for CentralSquare personnelWork to possess in-depth knowledge of the organization's processes, products, and servicesRecognized as subject matter expert and advanced individual contributor professionalConsidered subject matter expert within disciplineExtensive latitude for independent judgmentMentor less-experienced team membersCross-organizational requirements gathering for small to medium sized projectsIdentify and mitigate risks to the organization related to new processes or capabilitiesStay current on emerging technology and industry best practicesSolid understanding of the Salesforce platform, its capabilities as well as being able to configure / develop proofs of concept and sandbox solutionsDemonstrate strong understanding of the Salesforce platform's best practices for solution implementationAbility to understand Salesforce platform functionality / concepts and present them in simple terms to non-technical team members and project stakeholdersRequirements :Bachelors Degree in Information Technologies or similar, or equivalent years of professional experience5years of SalesForce technical or functional administrationSalesforce Administrator Certification - highly desiredExcellent organizational and time management skills with the ability to prioritizeStrong communication skills with capability of interfacing with all level of organizationStrong internal motivation - must have the ability to work independently but also contribute as part of a cohesive teamAbility to manage competing priorities in multiple ongoing initiativesStrong change management and enablement skillsCentralSquare Technologies is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees..

Our not-so-secret sauce. Award-winning, inclusive, top workplace culture doesn’t happen overnight. It’s the result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Lead Technical Architect, Salesforce Platform at Marsh McLennan Agency. Marsh McLennan Agency provides industry-leading advisories and solutions that help clients navigate an increasingly complex world. We combine deep expertise, innovative thinking, and a commitment to excellence to deliver meaningful outcomes for our colleagues, clients, and communities. A day in the life. As our Lead Technical Architect, Salesforce Platform on the Salesforce team, you’ll provide hands-on technical leadership and architecture direction for Marsh McLennan Agency’s Salesforce ecosystem. You’ll partner closely with business stakeholders, platform leadership, administrators, developers, and enterprise technology teams to design scalable, secure, and sustainable Salesforce solutions. In this role, you will help shape and maintain the technical roadmap for MMA’s Salesforce platform, while providing architecture oversight across Sales Cloud, Service Cloud, Experience Cloud, Pardot / Marketing Cloud Account Engagement, integrations, workflow automation, reporting, and related platform capabilities. You’ll play a key role in strengthening Salesforce delivery by establishing technical standards, guiding solution design, reviewing configuration and code approaches, supporting DevOps and release management practices, and helping ensure the platform evolves in alignment with business needs and enterprise technology standards. This role is ideal for someone who can operate as both a strategic architecture partner and a hands-on technical leader — someone who can challenge assumption

About US: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ;/p> Job Title: Senior Salesforce Voice Amazon Connect Engineer Location: Milwaukee, WI / Alpharetta, GA / Berkeley Heights, NJ / Frisco TX. (5 days onsite) Duration: FTE Senior Salesforce Voice Amazon Connect Engineer to serve as a hands on Subject Matter Expert for Salesforce Voice Omni Channel Service Cloud Amazon Connect and enterprise contact center technologies. This role partners closely with Solution Architects Service Operations Telephony Teams Salesforce Administrators Infrastructure Teams Security Teams and AWS Engineering teams to design implement support and optimize voice enabled customer engagement solutions. This individual is a senior technical contributor responsible for configuring integrating administering troubleshooting and enhancing Salesforce Voice operating in a Bring Your Own Telephony model using enterprise owned AWS infrastructure and an Amazon Connect Customer instance. Scope Accountability Impact: 5 to 10 years of experience supporting enterprise contact center telephony customer service CRM or cloud communication platforms. 5 years of Salesforce Service Cloud and Omni Channel experience. 3 years of experience supporting Amazon Connect and cloud contact center solutions. Develops and supports enterprise voice capabilities connecting Salesforce Amazon Connect AWS services and customer service operations. Identifies and escalates platform telephony integration security reliability and operational risks to Solution Architects and platform leadership. Supports highly available customer facing solutions tied to business critical client and associate interactions. Operates effectively in regulated enterprise environments where call handling recordings access controls logging and retention requirements must be addressed. Key Responsibilities: Salesforce Voice Administration Configuration. Omni Channel Agent Routing. Amazon Connect AWS Platform Support. Integration Solution Delivery. Operational Excellence Platform Governance. Required Qualifications: Direct hands on experience with Salesforce Voice Service Cloud Voice. Strong experience with Salesforce Service Cloud and Omni Channel administration. Experience supporting Amazon Connect contact center environments. Experience supporting Bring Your Own Telephony architectures using enterprise owned AWS infrastructure and Amazon Connect capabilities. Experience configuring routing models queues skills based routing presence capacity and agent work assignment processes. Strong understanding of contact center operations customer service workflows telephony concepts call recording softphone behavior and agent desktop experiences. Experience integrating Salesforce with AWS services APIs and enterprise platforms. Experience with AWS IAM CloudWatch Lambda S3 Secrets Manager Kinesis and related AWS services used in contact center operations. Experience troubleshooting voice telephony call routing softphone recording logging monitoring and contact center platform issues. Experience with security compliance audit retention logging access control and governance requirements associated with customer communications. Strong documentation troubleshooting communication technical translation and stakeholder management skills. Preferred Qualifications: Salesforce Service Cloud Consultant Certification. Salesforce Administrator Certification. Salesforce Platform App Builder Certification. AWS Certified Solutions Architect AWS Certified Developer or equivalent AWS experience. Amazon Connect implementation or operational support experience. Experience with Contact Lens call analytics transcription conversational AI contact center reporting or quality management capabilities. Experience with Salesforce Flow Apex Lightning configuration Service Console permissions and integration technologies. Experience supporting regulated environments within financial services payments banking or fintech organizations. Experience with CICD Infrastructure as Code Terraform GitLab Harness or AWS platform automation. Experience supporting enterprise scale customer service organizations and multichannel engagement platforms. Experience working with network security IAM compliance and infrastructure teams to support enterprise contact center platforms. Benefits/perks listed below may vary depending on the nature of your employment with LTM: Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTM s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTM s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTM s applicable processes.

This is a full-time, direct hire position that will be onsite 5 days per week in St. Charles, IL. Candidates must currently reside in the local area. Position Overview Our client is seeking a Salesforce Developer / Administrator to join their internal technology team. This is a hands‑on role that combines Salesforce development with platform administration and ongoing business support. The ideal candidate enjoys building solutions, improving business processes, and serving as the primary technical resource for an evolving Salesforce environment. This position offers the opportunity to take ownership of day‑to‑day Salesforce development while partnering closely with business stakeholders and an external Salesforce consulting team responsible for architecture and larger‑scale initiatives. You'll play a key role in enhancing the platform, supporting users, and ensuring Salesforce continues to meet the organization’s operational needs. Responsibilities • Design, develop, test, and deploy Salesforce enhancements using Apex, Lightning Web Components (LWC), Flows, and other platform capabilities. • Configure and maintain Salesforce using declarative tools including Flows, validation rules, page layouts, reports, dashboards, and custom objects. • Support ongoing platform enhancements, bug fixes, user requests, and process improvements. • Collaborate with business stakeholders to gather requirements and translate business needs into scalable Salesforce solutions. • Serve as the primary internal resource for day‑to‑day Salesforce development and administration. • Partner with an external Salesforce consulting team on larger projects, integrations, and architectural initiatives. • Assist with Salesforce integrations, data imports/exports, and API‑based solutions as needed. • Maintain system documentation, participate in code reviews, and follow development best practices and version control processes. • Help ensure data quality, platform stability, security, and long‑term scalability. • Troubleshoot Salesforce issues and provide technical support to internal users. Required Qualifications • Experience developing within the Salesforce platform using Apex and Lightning Web Components (LWC). • Experience building and maintaining Salesforce Flows and other declarative automation. • Working knowledge of Salesforce configuration, including page layouts, validation rules, profiles, permissions, and reports. • Understanding of SOQL and object‑oriented programming concepts. • Experience troubleshooting issues and supporting Salesforce users. • Strong analytical and problem‑solving skills. • Excellent communication skills with the ability to work effectively with both technical and non‑technical stakeholders. • Ability to work independently while managing multiple priorities. Preferred Qualifications • Salesforce Administrator experience or certification. • Experience with Salesforce integrations, REST APIs, or external systems. • Understanding of when to leverage declarative solutions versus custom development. • Experience using Git or other version control tools. • Experience supporting operational or workflow‑driven business environments such as logistics, transportation, field services, manufacturing, or similar industries. What We’re Looking For The ideal candidate is more than a Salesforce developer; it’s someone who takes ownership of the platform and enjoys partnering with the business to solve problems. This person should be comfortable balancing development work with platform administration, prioritizing requests based on business impact, and continuously improving Salesforce to support organizational goals. Success in this role comes from being proactive, collaborative, and capable of managing day‑to‑day Salesforce responsibilities while working alongside internal stakeholders and external technical partners. #J-18808-Ljbffr

Role: Salesforce Practice Business Head Experience: 18+yrs Job purpose The Salesforce Practice Business Head will be accountable for driving the next level of growth, strategic positioning and P&L management of the Salesforce practice. As a Practice Head, you will play a leadership & strategic role towards nurturing the Practice Key responsibilities • Lead and manage Datamatics Salesforce practice. Own the technical engagement and the ultimate success around all implementation projects, including Consulting, Implementations, Modernization Services, and Managed Services. • Lead complete lifecycle of service offerings like Pre-Sales / Transition / Service Delivery, including capabilities like Salesforce PDO and Integration Services. • Be a strategic business partner and influencer to grow our Salesforce business, scaling our ability to sell and deliver services around cloud enablement, migration, and transformation. • Responsible for designing, building solutions and providing required support to Sales / Pre-Sales teams across Salesforce Clouds including Sales Cloud, Service Cloud, Pardot (Marketing Cloud), Platform, Mulesoft, and Commerce Cloud. • Serve as a key partner to the sales team in helping to ensure customer success. • Study the existing services like processes, best practices and standardize the service offerings; strengthen and improve the maturity levels and make a strong practice. • Build new Salesforce capabilities, solutions, assets, accelerators, and team competencies by leveraging partnerships • Evangelize the technology and offerings — including Salesforce AI, Platform, Integration, and Product Development — to both internal/external stakeholders. • Focus on continuous improvement of service offerings. Work closely with Sales, Pre-Sales and the Service Delivery team. • Drive strategic account growth and be responsible for the delivery of all Salesforce-related services to prospects and clients. Qualifications & Desired Skills Experience: • Tech-savvy business leader with both technical depth and commercial acumen to drive growth, profitability, and innovation • 18-22 years of core tech experience with a flair for Sales/pre-Sales/client interfacing role • Experience in leading large Salesforce projects including consulting, Implementations, ,modernization Services, and managed Services • A people-centric leader who can fosters collaboration • Experience across Salesforce platform; developing and delivering cutting edge solutions • Extensive experience of working with global clients with preference for customers from North America and Europe. • Proven relevant experience as a delivery head or practice head building capabilities and services • Good understanding of market trends in the tech space • Good interpersonal skills, Ability to work with other teams in collaboration • Strategic orientation • Creative with solutions • Ability to scale Education : B.E/B.Tech Competencies • Behavioral • Business Acumen • Strategic Orientation • Customer focus • Planning & result Orientation • Problem solving & Decision making • Communication & Interpersonal effectiveness • People management / Collaboration / Interpersonal skills • Technical • All Salesforce Platforms & Systems • Industry experience across Manufacturing, Healthcare, Hi-Tech & Financial Services