Jobs at Microsoft

Job Title: Senior Microsoft Dynamics 365 and Power Apps Developer Location: US-Remote Clearance: US Citizenship with eligibility for a Public Trust Clearance is required Hourly Rate: $85/hr. to $95/hr. range W2 Responsibilities: System One IT is seeking a Senior Microsoft Dynamics 365 and Power Apps Developer to lead all application development and support activities under CLIN 0004, delivering sprint-based enhancements and ongoing support for ABMC's Dynamics 365 Customer Service platform, Power Platform suite, and related OAI-PMH/RESTful API integrations. This role is the technical owner of the application inventory, data flows, and integration architecture across Dataverse, Power Pages, Power Automate, and Power BI, and is responsible for all releases through ABMC's Change Control Board process. This position is a named key role under the solicitation and requires a current Dynamics 365 or Power Platform certification as a condition of assignment. MUST HAVE: Microsoft Power Platform Developer Expert (PL-400) combined with a Dynamics 365 functional consultant certification Duties and Responsibilities: + Develop, configure, and support Dynamics 365 Customer Service, including case management workflows, queues, routing rules, and entity customizations within the ABMC tenant. + Build and maintain Power Apps (model-driven and canvas), Dataverse schemas, Power Pages public-facing sites, Power Automate flows, and Power BI reporting solutions aligned to ABMC business requirements. + Design and maintain OAI-PMH and RESTful API integrations to support the WeRemember application and any successor platforms that ABMC adopts during contract performance. + Manage all development through ABMC's Change Control Board (CCB) authorization process; no changes may be deployed to production without prior CCB approval. + Resolve defects identified during user acceptance testing at no additional cost when defects result from contractor development work. + Maintain current technical documentation for all supported applications, including application inventory, data flows, interface points, security roles, configuration decisions, and release history, updated with each sprint delivery. + Produce sprint deliverables, including Technical Design documents, Test Plans, Test Results, and Release Notes for each authorized iteration. + Ensure all application deliverables and outputs meet Section 508 accessibility requirements; ABMC has explicit authority to reject for Section 508 non-compliance. Qualifications: Education and Years of Experience: + Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. + An equivalent combination of education and nine or more years of Dynamics 365 and Power Platform development experience will be considered instead of the degree requirement. Required Skills & Certifications: + One current Microsoft Dynamics 365 or Power Platform certification, such as PL-400 (Power Platform Developer Expert), MB-230 (Dynamics 365 Customer Service Functional Consultant), or PL-200 (Power Platform Functional Consultant Associate). + S.-based. All configuration and development work must be performed within the United States. + 7+ years of experience developing and supporting Microsoft Dynamics 365 and Power Platform solutions, with demonstrated proficiency in Dynamics 365 Customer Service, Power Apps, Dataverse, Power Automate, and Power Pages. + Hands-on experience designing and consuming OAI-PMH or RESTful APIs within a Power Platform or Azure integration architecture. + Demonstrated experience delivering under a sprint-based model with formal change control processes, government-deliverable documentation standards, and Section 508 compliance requirements. + Experience supporting Dynamics 365 or Power Platform applications in a federal civilian or regulated government environment. Skills & Certifications: + Microsoft Power Platform Developer Expert (PL-400) combined with a Dynamics 365 functional consultant certification. + Experience with Azure DevOps for sprint tracking, source control, and CI/CD pipeline management in a government cloud environment. + Power BI dashboard development experience supporting operational or management reporting for federal program offices. + Microsoft partner credentials or specializations in Business Applications. + Familiarity with Microsoft 365 Copilot Studio or AI Builder features within the Power Platform. Background Requirements: Must possess or be eligible to obtain and complete a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Location: Remote, US System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-MM1 #LI-MM1 Ref: #856-Baltimore-S1 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Overview** **Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation.** The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations. Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth. The DIB OU will directly manage and accelerate strategic and major DIB accounts across MCAPS Americas, while also enabling growth across other OUs and SME&C. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence. The DIB OU is currently looking for several **Mission Account Executives** with a proven history of driving growth in market share, achieving sales targets, deep knowledge of Microsoft’s product landscapes, customer obsession, and partner collaboration. In this role you will have the unique opportunity to drive program pursuits and growth activities, bringing your strategic perspective and demonstrated successful track record interacting with federal agencies and the broader DOD. **_By applying to this position, you are being considered for multiple like career stages within our organization._** Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Responsibilities** + Build and execute a cohesive, data-driven strategy to shape, capture, and close strategic growth opportunities in new or existing markets that allow the DIB to penetrate, expand, and deliver best-in-class capabilities to the U.S. and partner nation forces. + Grow existing business and generate and capture new business aimed at large programs of record or similar transitioned programs at scale. + Develop a deep understanding of the existing and prospective client base, know the current or planned programmatic and technical roadmaps, and understand the competitive landscape. + Develop and maintain effective working relationships with broader DOD & Federal Agencies to identify new business opportunities, proactively communicate and resolve program issues, and provide strategic direction across Anduril’s growth, delivery, engineering, and manufacturing teams. + Collaborate closely with Business Line Operations and Engineering leads to develop and execute coordinated campaigns to capture new business opportunities. Inform product development through ongoing engagement with clients and translation of client challenges into material solutions. + Communicate Microsoft’s value to customers, partners, competitors, and the interested public. Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so. + Foster a culture of trust, open communications, customer focus, innovation, and continuous improvement. + Deliver on financial performance commitments and strategic market growth initiatives. + Develop on contract growth opportunities for existing contracts. + Play a key role in developing winning teaming strategies, competitive analysis, price analysis, white papers and highly rated proposals. + Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) **Qualifications** **Required/Minimum Qualifications** + Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience. **Other Requirements:** **Security Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: + The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. + **Clearance Verification:** This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. + **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. + **Citizenship & Citizenship Verification:**  This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance **Preferred/Additional Qualifications** + Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience. + 5+ years account management experience OR equivalent. + Demonstrated success leading acquisition, management, development, and/or capture of federal agencies and/or broader DoD air and missile defense programs of record. + Experience in the technical, programmatic, and operational challenges of developing, deploying, and sustaining complex technologies, software, and integrated weapons systems. + Ability to identify, establish, and leverage key relationships with senior level officials and program stakeholders within federal agencies and the broader DoD. + Understanding of and experience navigating the Defense Acquisition Process. + Demonstrated performance leading cross-functional teams and managing organizational resources. + **Currently possesses and is able to maintain an active U.S. Top Secret security clearance** + Must be willing to travel up to 50% Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

**Overview** The Federal Commercial Executive is Microsoft's commercial strategy lead, trusted advisor, and negotiation owner for complex U.S. Federal customer engagements. This role partners with account teams, specialist sellers, partners, finance, legal, operations, Deal Desk, and senior customer stakeholders to structure compliant, customer-centric commercial solutions that accelerate mission outcomes and Microsoft growth. The Federal CE leads commercial planning, deal strategy, pricing scenarios, renewals, amendments, investment decisions, risk assessment, and negotiation execution across enterprise agreements, cloud transformation opportunities, AI-enabled solutions, security, Modern Work, Azure, and other strategic Microsoft priorities. The role balances Federal mission needs, procurement realities, regulatory requirements, Microsoft policy, profitability, and long-term customer value **Responsibilities** **Commercial Deal Leadership** - Lead commercial strategy for complex Federal opportunities, renewals, amendments, expansions, and transformational cloud deals. - Develop customer-centric commercial constructs that align mission outcomes with Microsoft revenue, consumption, annuity, and share-growth objectives. - Build pricing scenarios, multiple equivalent offers, concession strategies, and investment recommendations. - Ensure deal structures are executable, compliant, profitable, and aligned to customer procurement requirements. - Anticipate upcoming renewals and develop commercial plans that support timely, high-quality deal execution. **Negotiation Strategy and Execution** - Own or co-lead negotiation strategy with account teams, Deal Managers, and senior stakeholders. - Define negotiation objectives, customer value drivers, fallback positions, walk-away positions, and escalation paths. - Engage directly with customer procurement, business, technical, and executive stakeholders. - Handle objections, clarify commercial terms, and negotiate contractual amendments within empowerment. - Drive accountability for negotiation outcomes and maintain momentum through close. **Federal Customer and Partner Engagement** - Serve as a trusted commercial advisor to Federal customers and internal sales leadership. - Understand Federal acquisition cycles, mission priorities, contracting constraints, partner/channel dynamics, and compliance obligations. - Represent customer and partner requirements in commercial proposals while protecting Microsoft policy and business principles. - Orchestrate support from partners, CSPs, services, finance, CELA, operations, and technical teams to resolve commercial issues. - Translate complex licensing, pricing, and contracting concepts into clear customer-ready recommendations. **Revenue Growth and Sales Execution** - Contribute to account and territory planning for strategic Federal accounts. - Identify upsell, cross-sell, cloud expansion, Copilot, AI, Security, and transformational growth opportunities. - Use pipeline metrics, close rates, competitive insights, customer history, consumption data, and AI-enabled analysis to improve deal quality and velocity. - Support achievement of revenue, consumption, renewal, and share-growth targets. - Ensure the appropriate value proposition, deployment considerations, and lifecycle management plan are reflected in the deal strategy. **Compliance, Governance, and Risk Management** - Drive adherence to Microsoft commercial policy, regulatory requirements, ethical selling practices, and local market guidance. - Identify and assess risks related to profitability, legal terms, partner/channel structure, contracting, concessions, compliance, and deal execution. - Escalate risks through appropriate channels and partner with Deal Execution Compliance, audit, finance, CELA, and business conduct teams as needed. - Coach account teams on compliant deal-making and reinforce a culture of integrity, accountability, and policy discipline. - Protect confidential information and apply appropriate security classification to internal and customer-facing materials. **Leadership and Collaboration** - Lead cross-functional teams without direct authority to resolve blockers and land outcomes. - Create clarity across account teams, leadership, partners, and support organizations. - Share best practices, improve commercial processes, and support onboarding or coaching of other Commercial Executives. - Build durable stakeholder trust through judgment, responsiveness, commercial expertise, and executive presence. **Qualifications** **Required Qualifications** + Bachelor's Degree in Business Management, Information Technology, Law, Marketing, Finance, Communication, Education (or equivalent) or related field AND 5+ years sales and negotiation experience or related work or internship experience OR 7+ years sales and negotiation experience OR equivalent experience. **Other Qualifications** **Security Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Classified as Microsoft Confidential • The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance **Preferred Qualifications** - Master's degree in Business Management, Information Technology, Law, Marketing, Finance, or related field. - 9+ years of enterprise sales, negotiation, commercial licensing, public sector contracting, Federal sales, deal desk, finance, procurement, or related experience. - Experience structuring complex enterprise agreements, cloud commitments, amendments, renewals, or transformational technology deals. - Knowledge of Microsoft licensing programs, cloud services, AI, Security, Modern Work, Azure, Copilot, and public sector procurement models. - Strong executive presence with experience influencing senior internal and external stakeholders. - Demonstrated ability to balance customer outcomes, compliance, profitability, and revenue growth. Core Skills - Commercial negotiation - Licensing and contracting strategy - Federal/public sector business acumen - Deal modeling and pricing scenarios - Risk and compliance management - Executive stakeholder influence - Cross-functional leadership - Pipeline and renewal management - Customer-centric offer development - Ethical selling and policy governance - AI-enabled business analysis - Clear written and verbal communication Success Measures - Land compliant, profitable, high-quality Federal deals on time. - Improve renewal execution, deal velocity, and commercial predictability. - Grow Microsoft cloud, AI, Security, and strategic workload adoption. - Increase customer value while meeting revenue, consumption, and share-growth goals. - Reduce commercial risk and improve policy adherence. - Build trusted relationships with Federal customers, partners, account teams, and Microsoft leadership. Commercial Sales IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

**Overview** As a **Strategic Account Executive** , you will lead Microsoft's relationship with one of our most strategic **Pharmaceutical customers** (headquartered in New Jersey). This is a **director-level role** , responsible for driving long-term business growth by building trusted relationships with senior business and technology leaders, identifying opportunities across the enterprise, and orchestrating Microsoft resources to deliver measurable business outcomes. You will engage with C-level executives, business decision makers, and industry leaders to help transform how the organization leverages technology to achieve their strategic priorities. Success in this role requires a blend of healthcare and life sciences industry expertise, executive presence, consultative selling skills, and the ability to navigate complex enterprise environments. You will serve as a trusted advisor to senior executives and Board-level stakeholders, helping them understand how technology investments drive measurable business value and strategic outcomes. You will leverage financial acumen to lead discussions around value realization, ROI, and business impact, while expanding executive relationships beyond traditional IT organizations and orchestrating cross-functional teams to accelerate customer success. This role requires candidates to reside within a daily commuting distance of the customer's locations in New Jersey and Philadelphia and be available to spend significant time onsite with the customer. **Responsibilities** **Strategic Account Leadership** + Develop and execute a multi-year account strategy that drives business growth, customer success, and long-term partnership outcomes. + Build and maintain trusted advisor relationships with C-suite executives, business leaders, and key decision makers. + Identify and cultivate opportunities across business functions, expanding Microsoft's influence beyond IT stakeholders. + Drive stakeholder mapping and executive engagement strategies that strengthen Microsoft's position across the account. **Customer Engagement & Industry Expertise** + Leverage Healthcare, Life Sciences, Pharmaceutical, MedTech, Manufacturing, or Supply Chain expertise to engage customers in business-focused conversations. + Connect customer business priorities to technology-enabled outcomes, demonstrating an understanding of industry trends, challenges, and opportunities. + Serve as a strategic advisor who can translate complex business objectives into transformational technology strategies. + Facilitate executive discussions focused on business value, operational performance, growth, innovation, and financial outcomes. **Orchestration & Collaboration** + Lead virtual teams across Microsoft to bring the best expertise, resources, and solutions to the customer. + Coordinate executive sponsorship, technical specialists, partners, and industry experts to drive customer impact. + Foster collaboration across internal stakeholders to accelerate decision making and execution. **Sales Excellence** + Create and advance strategic opportunities that drive customer value and business growth. + Develop compelling business cases and executive-level value propositions. + Execute complex sales motions while maintaining focus on long-term customer outcomes and relationship development. + Position Microsoft as a trusted partner by delivering insights, challenging conventional thinking, and helping customers achieve strategic objectives. **Qualifications** **Required Qualifications** + Bachelor's Degree AND 10+ years experience working in a manufacturing, healthcare, life sciences, pharmaceutical, or technology industry and/or driving digital transformation OR Master's Degree AND 9+ years experience working in a manufacturing, healthcare, life sciences, pharmaceutical, or technology industry and/or driving digital transformation OR 13+ years experience in a manufacturing, healthcare, life sciences, pharmaceutical, or technology industry and/or driving digital transformation OR equivalent experience. + 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. + 8+ years experience closing large, complex agreements/deals. **Other Requirements** + This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. **Preferred Qualifications** + Experience selling into or supporting customers within Pharmaceuticals, MedTech, or Health & Life Sciences industries. + Deep financial and business acumen, with experience leading discussions on value realization, business case development, ROI, and the financial impact of strategic initiatives. + Demonstrated success leading complex, cross-functional enterprise sales opportunities and building executive relationships across multiple business functions beyond IT, including operations, finance, supply chain, manufacturing, and R&D. + Background in consulting or enterprise technology organizations. + Demonstrated ability to build credibility with and present to senior executives, including Board-level stakeholders. + Experience working with cloud, AI, data, security, or digital transformation initiatives. Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

Program Description: Customer requires enterprise architecture, assessment, modernization, integration, and project management support for IT Enterprise and large-scale programs.

The initiative will evaluate whether current enterprise services can securely and reliably support large-scale development, testing, performance, scalability, failover, and production operations. The work includes assessments of enterprise technology capabilities, including the ServiceNow platform, enterprise network architecture, Microsoft Intune mobility environment, and the integration of enterprise applications with external vendor mobile devices and supporting systems.

Position Description: The Microsoft Intune SME serves as the technical authority for Microsoft Intune architecture, governance, implementation, and operations. Working in partnership with the Mobility Architect, the role evaluates platform capabilities, develops implementation strategies, defines tenant architecture, and establishes the standards, processes, and operating models necessary to support large-scale enterprise deployments.

The Intune SME converts enterprise mobility strategies, architecture decisions, and governance objectives into implementable platform designs, deployment approaches, operational capabilities, testing methodologies, integration patterns, and lifecycle management practices. The role ensures Microsoft Intune can support enterprise-scale performance, security, compliance, operational sustainability, and future growth requirements.

Responsibilities

• Assess Microsoft Intune tenant architecture, governance structures, administrative boundaries, environment separation, and operating models to identify risks, constraints, scalability concerns, and improvement opportunities.
• Partner with the Mobility Architect to assess platform capabilities, validate architectural assumptions, evaluate implementation feasibility, and support enterprise technology recommendations.
• Provide technical implementation guidance and platform expertise supporting mobility strategy development, roadmap planning, architecture reviews, and technology evaluations.
• Validate scalability, performance, governance, operational readiness, and supportability assumptions associated with current-state and future-state mobility architectures.
• Define and maintain enterprise Intune architecture, including Dev, Test, Pre-Production, and Production environments, role delegation models, policy management approaches, and configuration standards.
• Evaluate platform scalability, performance, resiliency, operational readiness, capacity requirements, and long-term sustainability for large-scale enterprise deployments.
• Develop enrollment, provisioning, endpoint lifecycle management, and device management strategies that support onboarding, deployment, operations, refresh, replacement, and retirement processes.
• Establish governance for endpoint configuration management, compliance policies, security baselines, update management, and audit readiness requirements.
• Define enterprise application onboarding, packaging, testing, deployment, update, rollback, retirement, and operational support processes.
• Develop testing and validation methodologies for platform changes, operating system releases, application deployments, integrations, and production readiness activities.
• Define integration standards between Intune and identity, cybersecurity, observability, monitoring, IT service management, asset management, cloud, and enterprise management platforms.
• Evaluate endpoint security capabilities, compliance monitoring, automated remediation, platform protection mechanisms, and operational response processes.
• Establish enterprise update, release management, deployment ring, and change management strategies supporting platform stability and operational continuity.
• Develop reporting, analytics, dashboard, and observability capabilities that provide operational oversight, executive visibility, compliance reporting, service health monitoring, and trend analysis.
• Evaluate software licensing, subscription utilization, entitlement management, platform growth trends, and capacity requirements.
• Assess platform limitations, emerging capabilities, technology alternatives, and implementation risks, and develop recommendations to support enterprise decision-making.
• Develop technical standards, architecture diagrams, implementation guidance, operating procedures, decision records, and governance artifacts supporting enterprise adoption and operational sustainability.

Requirements

Required Skills

· Expert-level knowledge of Microsoft Intune architecture, governance, device management, application delivery, compliance management, endpoint security, reporting, analytics, and operational support.

· Experience conducting platform assessments, scalability evaluations, performance analysis, governance reviews, and operational readiness assessments.

·  12+ years of experience in enterprise endpoint management, endpoint architecture, platform engineering, or related disciplines.

· Demonstrated experience assessing, designing, implementing, governing, or modernizing Microsoft Intune in enterprise environments supporting 50,000 or more managed endpoints.

· Advanced knowledge of Intune tenant architecture, administrative boundaries, policy management, device enrollment, provisioning, compliance management, configuration management, and security baselines.

· Experience designing Dev, Test, Pre-Production, and Production operating models and governance structures.

· Experience evaluating platform scalability, performance, resiliency, operational readiness, capacity, sustainability, and long-term platform direction.

· Strong experience with Microsoft Entra ID, Conditional Access, multifactor authentication, role-based access control, device trust, compliance validation, and Zero Trust integration.

· Experience defining endpoint lifecycle management, software distribution, application delivery, update management, testing, and operational support strategies.

· Experience integrating Intune with identity, cybersecurity, observability, monitoring, IT service management, asset management, and cloud platforms.

· Experience conducting technical assessments, identifying risks, developing remediation plans, and providing strategic recommendations.

· Strong technical documentation, architecture development, and executive communication skills.

Preferred Skills

·  Microsoft certification related to endpoint administration, identity, security, Microsoft 365, or enterprise architecture.

·  Experience supporting Microsoft Intune environments exceeding 100,000 managed endpoints.

·  Experience leading large-scale endpoint modernization or enterprise endpoint transformation initiatives.

·  Experience developing endpoint management governance frameworks and operating models.

·  Experience performing enterprise-scale capacity planning, performance analysis, growth forecasting, and operational readiness assessments.

· Experience establishing enterprise application onboarding, packaging, deployment, testing, and release management practices.

· Experience integrating Intune with ServiceNow and enterprise asset management platforms.

· Experience evaluating endpoint management technologies and developing business cases, migration strategies, or modernization roadmaps.

Soft Skills

·  Analytical thinking: Identifies configuration gaps, security risks, platform dependencies, and root causes in complex endpoint environments.

· Problem-solving: Develops practical solutions that balance security, usability, performance, cost, and operational supportability.

· Communication: Explains technical issues, risks, and recommendations clearly to technical teams, business stakeholders, and leadership.

· Collaboration: Works effectively across identity, cybersecurity, infrastructure, service management, application, and operations teams.

· Attention to detail: Maintains accuracy across policies, configurations, testing results, documentation, and compliance requirements.

·  Adaptability: Responds effectively to changing technologies, device platforms, security requirements, and operational priorities.

· Ownership: Proactively drives issues to resolution and follows through on assigned assessments, remediation actions, and deliverables.

· Documentation discipline: Produces clear, accurate, and reusable technical documentation, findings, procedures, and recommendations.

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance

Somerset, NJ USA Full time JR3600 **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive – in our offices or yours.** **Job Summary** The Sr. Manager - Microsoft Operations leads the operational strategy, execution, and continuous improvement of local and international Microsoft operational teams. This role is responsible for driving scalable, consistent, and efficient operational processes that support SHI's Microsoft business, including contracts, license order management, partner program operational implementation, governance, reporting, and cross-functional process improvement. This leader partners closely with Sales leadership, Microsoft-aligned leadership, Purchasing, IT, Finance, vendor-side Microsoft leadership, and operational leaders across the organization to share best practices, improve operational performance, drive standardization, and support SHI's strategic priorities. The role requires confidence communicating with Microsoft stakeholders using Microsoft terminology and translating vendor-side operational expectations into clear internal direction. **Role Description** + Lead strategy and execution for local and international Microsoft operational teams, ensuring priorities are aligned across current and future operational workflows. + Develop and manage performance metrics, dashboards, and reporting frameworks that improve visibility, accountability, and continuous improvement across Microsoft operational functions. + Drive operational standardization, governance, and process documentation to ensure consistency, scalability, knowledge sharing, and business continuity. + Partner with Sales leadership, Microsoft-aligned leadership, Purchasing, IT, Finance, vendor-side Microsoft leadership, and other operational leaders to align priorities, share best practices, and improve operational effectiveness. + Communicate directly with vendor-side Microsoft leadership as needed, using Microsoft terminology to support effective escalations, program alignment, and operational clarity. + Oversee process optimization initiatives across licensing support, contract routing, license order management, agreement lifecycle activities, internal operational support, and local and international operational handoffs. + Drive governance and consistency for Microsoft-related operational processes, ensuring teams have clear ownership, documented workflows, and scalable execution standards. + Lead cross-functional initiatives to resolve operational challenges, improve process efficiency, and drive sustainable business outcomes. + Forecast capacity and workforce requirements that support business growth, operational scalability, employee well-being, and evolving organizational priorities. + Champion operational excellence and foster a data-informed culture focused on accountability, process standardization, business scalability, and continuous improvement. + Coach, develop, and mentor leaders and team members to build Microsoft operational expertise, leadership capability, and succession readiness across current and future teams. **Behaviors and Competencies** + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Conflict Resolution:Can proactively identify and address potential conflicts before they escalate. + Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team. + Relationship Building: Can lead strategic collaborations, inspire others to build relationships, and foster a culture of teamwork and mutual respect. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. **Skill Level Requirements** + Strategic thinking with the ability to anticipate operational challenges, connect data and business insights to long-term objectives, and translate Microsoft priorities into actionable plans. + Inclusive leadership skills with the ability to foster collaboration, encourage diverse perspectives, and build high-performing teams across regions and functions. + Strong accountability, integrity, reliability, and communication skills with a commitment to delivering results. + Adaptability and change agility with the ability to navigate ambiguity, support evolving business needs, and guide teams through new Microsoft programs, processes, and operating models. + Operational excellence capabilities, including process optimization, governance, documentation, scalability, and continuous improvement. + Strong stakeholder partnership and relationship-building skills across Sales, Microsoft-aligned leadership, Purchasing, IT, Finance, vendor-side Microsoft leadership, and operational teams. + Experience leading and scaling operational processes in complex cross-functional environments. + Strong analytical skills with the ability to interpret metrics, trends, and operational data and convert findings into actionable recommendations. + Experience developing dashboards, reporting routines, business reviews, and scorecards that drive accountability and performance improvement. + Excellent communication, stakeholder management, collaboration, and influencing skills, including the ability to influence without direct authority. + Demonstrated ability to lead organizational change, process transformation, and standardization initiatives across multiple teams or business units. + Ability to manage competing priorities, escalations, deadlines, and business-critical workflows while maintaining service quality and employee engagement. + Knowledge of Microsoft programs, licensing operations, Microsoft processing workflows, partner program requirements, or similar vendor operational models. **Other Requirements** + Bachelor's degree in Business Administration, Operations Management, Technology, or a related field required. + Minimum of 8 years of experience in operational leadership, business process execution, governance, reporting, compliance, contracts, license order management, partner program operations, or related operational functions. + Ability to travel 20% **Preferred** + PMP certification is beneficial for candidates with advanced project management and change management experience. + Master's degree in Business or a related discipline. + Experience with Microsoft licensing, Microsoft partner programs, Enterprise Agreements (EA), Cloud Solution Provider (CSP) programs, Microsoft agreement workflows, or related Microsoft operational models. + Experience leading contracts, license order management, Microsoft processing workflows, renewals, local or international operations, or partner/vendor-aligned operational teams. + Familiarity with Microsoft ecosystem terminology, Microsoft processing workflows, cloud and SaaS business models, agreement lifecycle workflows, and operational compliance considerations. + Experience using data visualization and reporting tools such as Power BI, Excel, or similar platforms. + Understanding of process governance, operational excellence frameworks, audit readiness, documentation standards, and continuous improvement methodologies. + Advanced project management and change management experience. The estimated annual pay range for this position is $95,000 - $145,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive – in our offices or yours.

Position Title:

Microsoft AI Platform Administrator

Location:

Phoenix, AZ (Onsite)

Duration:

Full-time

Rate range:

$ /hr

Basic Qualifications:

• 3–5 years of relevant enterprise experience in Microsoft 365 administration.
• Experience with Copilot Studio, M365 Copilot services, Entra, and Teams admin dependencies.
• Strong skills in tenant configuration, access administration, and operational support.

Required Skills:

• Hands-on experience with Microsoft AI Platform administration.
• Ability to manage and support Microsoft 365 environments effectively.
• Proficiency in Copilot Studio and M365 Copilot services.

Preferred Qualifications:

• Experience with Co work and Scout tools.
• Advanced knowledge of tenant administration and configuration.
• Strong problem-solving and troubleshooting skills.

Role and responsibilities:

• Administer and support Microsoft AI Platform and related services.
• Configure and manage tenant settings and access controls.
• Provide operational support and troubleshoot issues as they arise.
• Collaborate with teams to enhance platform capabilities and efficiency.

Job description:

The AI Managed Services: Microsoft AI Platform Administrator is responsible for overseeing the administration and support of Microsoft AI Platform services. This role requires a senior hands-on administrator with extensive experience in Microsoft 365 environments, particularly focusing on Copilot Studio, M365 Copilot services, and related tools. The successful candidate will manage tenant configurations, access administration, and provide operational support to ensure seamless platform performance.

Years of Experience: 7 years of experience

Education Requirements: Bachelor’s degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience

The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.

Position Description: Responsible for managing and maintaining the agency’s Microsoft-based IT infrastructure. This role includes overseeing the deployment, configuration, and support of Microsoft technologies such as Windows Server, Active Directory, Exchange, and Office 365 (O365), SharePoint, Teams, and Azure. The administrator ensures the secure, stable, and efficient operation of these systems by performing regular updates, backups, and troubleshooting tasks.

Key responsibilities include managing user accounts, permissions, and access controls to ensure system integrity and security. Microsoft Administrator II collaborates with cross-functional IT teams to support various and OCIO specific projects and initiatives, providing technical expertise to ensure Microsoft technologies are effectively integrated into the agency's overall IT strategy.

Responsibilities:

§  Managing user accounts, permissions, and access controls to ensure system integrity and security.

§  Collaborates with cross-functional IT teams to support various and OCIO specific projects and initiatives, providing technical expertise to ensure Microsoft technologies are effectively integrated into the agency's overall IT strategy.

§  Managing and maintaining Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, and Office 365.

§  Overseeing the deployment, configuration, and support of existing and future migrations Microsoft technologies.

§  Performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely.

§  Managing user roles, permissions, and access controls to maintain a secure IT environment.

§  Collaborating with stakeholders to support various projects and initiatives.

§  Providing technical expertise and ensuring servers, endpoints, and Microsoft services are effectively integrated into agencies overall IT strategy.

§  Monitoring system performance and addressing any issues that arise.

§  Implement and manage security policies to meet agency baselines, executive directives, and security requirements.

§  Developing and maintaining documentation for system configurations and procedures.

§  Providing technical support and guidance to end-users and other IT staff.

§  Participating in disaster recovery planning and testing.

§  Ensuring compliance with industry standards and regulatory requirements.

§  Managing software deployment and updates through tools like SCCM and Intune.

§  Implementing and maintaining monitoring systems for proactive and reactive support.

§  Participating in on-call schedules and patch rotations to ensure continuous system availability.

§  Maintaining M365 Conditional Access Policies.

 

Secondary Responsibilities

As required, this role may need to support on-prem work at colo locations, including:

·       Supporting end-to-end hardware installation such as rack and stack, cabling, labeling, and physical integration of servers, network, and storage systems

·       Executing standard operating procedures (SOPs) for system builds, configurations, and deployments across on-prem and hybrid environments

·       Providing hands-on support across infrastructure, assisting with server provisioning, network setup, and troubleshooting as needed

·       Work collaboratively across teams, stepping in to support other staff and contribute across systems, endpoint, and infrastructure domains

·       Operate in a flexible, multi-disciplinary role supporting both engineering and operational activities in physical server/network/storage environments

 

Required Skills:

·       Bachelor’s degree in computer science, Information Systems, Engineering, or related field

·       7  years experience in M365 administration

·       Public trust security clearance

Requirements

 

Soft Skills:

·       Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.

·       Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.

·       Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.

·       Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency.

·       Results oriented: Able to drive things forward regardless of personal interest in the task.

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance

Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center.

In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies.

This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support.

Requirements

• Experience with Microsoft Intune and Microsoft Defender
• Experience with server management, including virtualization, and Windows server administration
• Experience with scripting languages, including PowerShell and KQL
• Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies
• Experience with end user technology deployments and upgrades
• Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center
• Active TS/SCI clearance; willingness to take a polygraph exam
• HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate’s degree and 5+ years of experience with supporting IT projects and activities, or Bachelor’s degree and 3+ years of experience with supporting IT projects and activities
• DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification 
• Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date

Optional Qualifications:

• Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment
• Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs
• Experience with managing complex IT projects involving multiple teams or organizations
• Experience with tracking and resolving incidents via ticket queue
• Experience with providing hands on PC and mobile support to end users
• Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions
• Ability to pay strict attention to detail
• Possession of excellent written and verbal communication and interpersonal skills

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.

Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center.

In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies.

This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support.

Requirements

• Experience with Microsoft Intune and Microsoft Defender
• Experience with server management, including virtualization, and Windows server administration
• Experience with scripting languages, including PowerShell and KQL
• Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies
• Experience with end user technology deployments and upgrades
• Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center
• Active TS/SCI clearance; willingness to take a polygraph exam
• HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate’s degree and 5+ years of experience with supporting IT projects and activities, or Bachelor’s degree and 3+ years of experience with supporting IT projects and activities
• DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification 
• Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date

Optional Qualifications:

• Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment
• Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs
• Experience with managing complex IT projects involving multiple teams or organizations
• Experience with tracking and resolving incidents via ticket queue
• Experience with providing hands on PC and mobile support to end users
• Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions
• Ability to pay strict attention to detail
• Possession of excellent written and verbal communication and interpersonal skills

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.

Job Description

Job Description

Job Title: Data Analytics/ Microsoft Sales Representative
Employment: Full-time 
Location: Toronto, Canada

OSI Digital is a global consulting firm with over three decades of experience helping organizations accelerate their digital transformation. As a trusted partner, we enable enterprises to reimagine what’s possible with their data, from building scalable cloud ecosystems to infusing AI into everyday decision-making, we deliver end-to-end solutions across modern data platforms, advanced analytics, AI/ML, and cloud enablement, helping businesses unlock agility, intelligence, and measurable growth.
As part of our growing Data Analytics Practice, we are seeking a seasoned Sales Representative who can build and expand our Microsoft stack-based data analytics business, focusing on developing and closing new business opportunities in Microsoft’s data and AI landscape.
 Role SummaryWe’re seeking a strategic sales representative with a proven ability to close complex Data and AI consulting engagements and acquire new enterprise clients within the Microsoft ecosystem. This position is ideal for a seasoned professional with a strong record of driving revenue growth through consultative selling, building executive-level relationships, and uncovering high-value opportunities across Data Engineering, Data warehousing, Analytics, and AI solutions. The role demands a true hunter mindset, someone skilled at identifying, pursuing, and converting new business opportunities within Microsoft’s Data & AI landscape.
The candidate will be responsible for generating new business, building long-term client relationships, and driving revenue growth through consultative selling of Microsoft Stack – Data, Analytics, Visualizations & AI Solutions.

 Key Responsibilities:

• Identify and qualify potential customers through outbound prospecting, networking, events, and inbound inquiries.
• Leverage your current network to solicit and provide our Data Analytics consulting services in the Microsoft stack.
• Stay current with Microsoft’s Data & AI roadmap, industry trends, and competitor offerings to shape positioning and differentiate OSI in the marketplace.
• Drive go-to-market strategies in collaboration with marketing and leadership teams. Ensure our sales strategy is perfectly aligned with Microsoft’s newest offerings and incentives, positioning us ahead of the competition.
• Negotiate pricing, contract terms, and close deals to meet or exceed sales quotas and revenue targets.
• Manage the full sales lifecycle — from lead generation to deal closure and handoff to delivery.
• Coordinating with internal practice leads to craft compelling proposals, SOWs, and pricing strategies aligned to client needs.
• Define ideal customer profiles (ICPs) and target account lists, mapping key decision-makers such as CIOs, CDOs, and VPs of Data, IT, and Finance.
• Build and nurture long-term client relationships to maintain a strong pipeline of qualified leads.

 Required Qualifications:

• Bachelor’s degree in business, Marketing, Engineering, or a related field required; MBA preferred.
• Minimum of 5+ years of experience in IT services, technology, or consulting sales focused on Data, Analytics, Cloud Solutions, and AI, including at least 4+ years of demonstrated success selling within the Microsoft technology ecosystem.
• Strong conceptual and commercial understanding of Microsoft’s Data and AI services, including Microsoft Fabric, Azure Synapse Analytics, Azure Data Factory, Power BI, and Azure Machine Learning.
• Experience selling both project-based consulting and managed services is highly desirable.
• Experience in Account Management, including generating new business and exceeding consumption-based revenue targets.
• Established connections within Microsoft’s sales and partner ecosystem, as well as relationships with enterprise customers leveraging Microsoft technologies.
• Demonstrated success in positioning and selling complex consulting and professional services by aligning business challenges with data- and AI-driven solutions.
• Skilled in developing go-to-market strategies, defining ideal customer profiles (ICPs), and building targeted account plans to drive pipeline growth and new logo acquisition.
• Exceptional ability to articulate business value, deliver compelling proposals, and present to C-level and VP-level executives.
• In-depth awareness of industry trends, competitive landscape, and Microsoft partnership programs to identify differentiation opportunities.

Preferred Qualifications:

• Established relationships with Microsoft account teams and partner organizations, experience with co-sell and commercial marketplace motions.
• Familiarity with data-driven transformation initiatives across industries such as manufacturing, healthcare, financial services, construction, and retail.
• Microsoft Solution Sales or Azure-related certifications (e.g., Microsoft Certified: Azure Fundamentals, Data & AI Fundamentals) are a plus.
• Proven experience selling data and analytics solutions within adjacent ecosystems such as Snowflake, Databricks, Tableau, and other non-Microsoft cloud platforms.

 How to ApplySend your resume and a brief note describing two recent net-new Microsoft Data/AI wins (problem, solution, TCV, your role, outcome).

 

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