Jobs at Microsoft

OverviewWhat you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! The Developer II - Microsoft Dynamics is responsible for supporting, maintaining, and administering Microsoft Dynamics product. The Developer II provides technical support for issues related to MS Dynamics and integrations, and escalating issues as needed. This position also monitors platform health and manages integrations between MS Dynamics and other systems. The incumbent collaborates with development teams and internal stakeholders, as well as, creates documentation and manages security and compliance. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. • Competitive salary • State of the art fitness center on-site • Medical Insurance with Dental and Vision • Life, short-term, and long-term disability options • Career advancement opportunities and professional development • Wellness programs that promote a healthy work-life balance • Flexible Spending Account - Health Care/Childcare • CalPERS retirement • 457(b) option with a contribution match • Paid life insurance for employees • Pet care insurance Key Responsibilities • Gather and analyze new and changing business requirements for the Dynamics 365 CRM system. Create and maintain technical documentation for configuration, customizations, integrations, and workflows. • Configure and customize the Dynamics 365 CRM system to meet changing business needs. Configure entities, forms, view, business rules, security roles, dashboards, and workflows. • Develop and implement technical solutions within Dynamics 365 CRM as needed. • Develop and customize CRM using Power Automate, plugins, JavaScript, and PCF controls. • Work with integration between Dynamics 365 and external system using API based integration. Support data migration activities (mapping, ETL, data validation). • Provide training and support to end-users. • Provide day-to-day support of the Enterprise Lead and Broker Management functions as well as service and workflow functions with special focus on the D365 suite of products. Collaborate with cross-functional teams to ensure seamless integration and support. • Perform system testing and quality assurance for any changes and updates. • Stay up to date with the latest updates and features in Dynamics 365. • Monitor and optimize Dynamics 365 CRM system performance. Troubleshoot and resolve any technical issues related to the CRM system. • Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirement Required: • Five (5) years of experience developing and maintaining computer applications with a minimum of two (2) years of MS Dynamics D365 Sales and Service CRM and API experience • Experience in CI/CD pipelines (DevOps) and MS Dynamics D365 Sales and Service CRM products • Experience working with integration between Dynamics 365 and external system using API based integration • Experience troubleshooting and resolving technical issues related to the CRM system • Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution Preferred: • Experience with Dataverse and CRM security model • Proven experience with Power Platform (Power BI, Power Apps, Power Automate) • Relevant certifications, such as MS Dynamics D365 Sales and Service CRM Key Qualifications • Strong knowledge and understanding of the following • MS Dynamics D365 Sales and Service CRM and API experience • CRM workflows, customization, and configuration • Applicable data privacy practices and laws • Familiarity with Agile or DevOps methodologies preferred • Applicable data privacy practices and laws • Excellent troubleshooting, problem-solving, collaboration, and customer service skills are essential • Effective written and verbal communication skills • Highly self-motivated and directed. Keen attention to detail • Proven analytical and problem-solving abilities • Ability to effectively prioritize and execute tasks in a high-pressure environment • Ability to work independently and collaboratively in a fast-paced environment • This position requires a dedicated and technically skilled individual who takes ownership and accountability - works with little or no supervision Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA.) Schedule may adjust based on business need which may include evenings, holidays, and weekends Pay Range USD $104,041.60 - USD $137,841.60 /Yr.

Overview We are looking for a Cloud Solution Architect - Cloud & AI Data Platform with deep knowledge in data platforms and analytics to support customers in building secure, scalable, and AI-ready solutions on Microsoft Azure. In this customer-facing role, you'll guide organizations through their data modernization and AI journeys-leading architectural design sessions, proof-of-concept initiatives, and production deployments for mission-critical workloads. Your focus will be on ensuring performance, resiliency, and security across solutions that drive measurable business value. As a key member of the Cloud & AI Data Platform team, you'll use established repeatable IP and execution frameworks to deliver high-quality outcomes and accelerate solution adoption. You'll work with cutting-edge technologies such asMicrosoft Fabric, Azure Databricks, Cosmos DB, and Purview, helping unlock the full value of their data and AI investments. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Business Impact: • Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers. Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction. Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals. • Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance. Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints. • Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers. Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model. • Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals. Leveraging knowledge of change management proven practices, and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more experienced peers to increase retention and expansion opportunities. Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content. Customer Centricity: • Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance. Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success. Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation. • Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions with minimal guidance from more experienced peers. Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements. • Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more experienced peers. Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights. May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision-making, bug fix prioritization, and own and drive initiatives as appropriate. Partner Specialization: • Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more experienced, technical peers) to address them with support from peers and leadership. Guides partners in developing offerings, practices, products, and solutions. Assists the partner throughout initial customer implementations. Delivers technical enablement. Identifies and focuses on opportunities that align with revenue goals. • Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals. Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support. Technical Leadership: • Leverages market insights and demand signals with minimal guidance to assist more experienced peers in identifying relevant areas in which to drive upskilling or accreditations based on demand. Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences less experienced team members to drive their own technical readiness. May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices. • Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., Copilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams with minimal guidance from more experienced peers. • Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers with minimal guidance from more experienced peers. May contribute to the development and modification of Microsoft's structured frameworks and methodologies. Other: • Embody our culture and values Qualifications Required/Minimum Qualifications • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Other Requirements: • This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Additional or Preferred Qualifications: • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field • OR equivalent experience • 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. • 4+ years experience working in a customer-facing role (e.g., internal and/or external). • 4+ years experience working on technical projects. • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Are you passionate about helping education organizations unlock the full potential of their data and artificial intelligence capabilities-while keeping them secure? As an Enterprise Security Specialist, you will be at the forefront of protecting mission-driven organizations from increasingly sophisticated cyber threats. You'll guide education institutions through their digital transformation journey by delivering Microsoft's cloud security solutions, including AI-driven threat detection, extended detection and response (XDR), SIEM, zero trust architecture, and multi-cloud security. Your role will be pivotal in helping education clients modernize infrastructure, safeguard sensitive data, and build resilient, secure environments that uphold trust and continuity of care.  As an Enterprise Security Specialist, you'll work with customers to identify their cybersecurity needs and recommend suitable Microsoft solutions. You'll collaborate with various customer groups to enhance their security through digital transformation strategies. Leading customer conversations, you'll coordinate with internal teams and partners to maximize security opportunities. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Be the security subject matter expert for your assigned territory. Lead and plan for accounts across territories, prepare business analysis pursuing sales opportunities and manage the End-to-End Security business. • Develop a book of business of sales opportunities, ensuring that sales targets are met or exceeded. • Build, own and manage CISO and other key stakeholders' relationships in your accounts driving awareness and excitement for Microsoft security platform value and influence long term strategic direction. Understand customer budget, timeline and buying process. • Understand customer cloud and security initiatives, compete landscape as well as gaps between current and desired security posture. Capture the opportunity of customers journey to balance the need for security and employee productivity with the right process and visibility. • Demo and whiteboard the cloud security solutions and the relevant security architecture. Lead and orchestrate V-Team to drive an end-to-end value selling from discovery to demonstrating and proving business value. • Engage security partners to help scale and accelerate the sales cycle while also ensuring a deployment plan is in place for accelerated deployment with partner added value services. • Perform ROI and TCO analysis and leverage various commercial offers and programs to build a compelling business case accelerating negotiations and deal closure. Drive to exceed quarterly and yearly revenue targets and other sales goals. Manage sales hygiene via accurate forecasting and deal updates within sales CRM. • Embody our Culture and Values Qualifications Required/minimum qualifications • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience. Additional or preferred qualifications • Certifications: One or more of the following certifications: CISSP, CCSP, SC-500, AZ-900 • Technical passion with good understanding of cloud security • Threat protection (Endpoint security, E-mail security, Incident Response, etc.), Kill Chain, CNAPP, SIEM, Multi-Cloud Security, Identity and Access management • Experience with competitor Security solutions (e.g. Palo Alto, Splunk, CrowdStrike) Digital Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Join Microsoft Gaming's Studios Quality team as a Technical Program Manager II! If you're passionate about delivering unforgettable gaming experiences, love working with cutting-edge Data & AI, and thrive on curiosity and innovation, this role is for you. You'll collaborate with our elite Engineering teams that consists of top Data Scientists, Applied Scientists, Data Engineers and Software Engineer to power XBOX Game Studios and partners, helping launch games that players will absolutely love. Bring your expertise in machine learning, AI, and data analysis to influence both our product vision and the way teams work together. Ready to make a real impact and learn every day? Come help us raise the bar and make every Xbox game a world-class adventure! Responsibilities • Oversee the complete delivery of technical programs from start to finish. • Develop specifications, collaborate with engineering teams, and ensure results align with organizational goals. • Establish clear scope, milestones, timelines, success criteria, and deliverables for each program. • Identify and prioritize technical needs and gaps, communicating them effectively to stakeholders. • Recognize, manage, and mitigate risks, issues, and dependencies across teams. • Maintain transparency by providing regular status updates, clear stakeholder communications, and proactive risk escalation. Qualifications Required Qualifications: • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development • OR equivalent experience. • 1+ year(s) of experience managing cross-functional and/or cross-team projects. Preferred Qualfications: • Bachelor's degree in Data Science, Mathematics, Statistics, Computer Science, or a related field • Minimum 2 years of experience in data science, including managing structured and unstructured data, applying statistical methods, and reporting results • At least 2 years managing cross-functional or cross-team projects • Communication, stakeholder management, and problem-solving skills. • Ability to work independently, influence others, and collaborate effectively. • Demonstrated success collaborating with both technical and nontechnical teams to achieve alignment and shared accountability. • Experience with machine learning and/or artificial intelligence projects #StudiosQuality Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview The Software and Digital Platforms organization at Microsoft is one of the fastest-growing, most dynamic, and most innovative teams in the Company - operating with agility inside a global Cloud and AI leader. We partner with large software and platform companies building frontier AI, next-generation SaaS platforms, and cloud-native products. We are hiring a Director, Solution Engineer (Azure) to lead a high-performing team of Solution Engineers who build Azure-powered solutions, design end-to-end technical approaches, run deep technical engagements, and shape the cloud strategy for some of Microsoft's most strategic AI-native customers. This leader will coach Solution Engineers who thrive in ambiguity, love solving complex technical challenges, and operate with an entrepreneurial mindset. You'll guide the team through technical design, customer engagement, proofs of concept, cloud adoption planning, and cross-functional orchestration with engineering, product, partner, and field teams. This is a high-visibility role with strong executive sponsorship, offering a career-defining opportunity to influence Microsoft's position in the startup and AI ecosystems while developing the next generation of technical leaders. The Director, Solution Engineer (Azure) has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses knowledge to build credibility with customers. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages knowledge of resources. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Coaches and provides support to team and across internal teams to define and execute strategy. Responsibilities Advising Client Technical Decisions • Engaging with customers and guiding them through technical decisions related to the purchase and use of Microsoft technology. Providing expertise and insights to help customers make informed decisions that align with their technology goals. Competitive Analysis • The ability to identify competitors and evaluate their respective strengths and weaknesses in terms of products, services, marketing, and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions. Consultative Selling • The ability to understand customer needs through dialogue before recommending products/services. Driving Insight-Led Conversations • The ability to bring a differentiated, tailored point of view to customer or partner conversations that create a valuable purchase experience for the customer/partner. Strategic Technical Planning • The ability to map the company's products and solutions to customer modernization and digital transformation plans in order to drive business outcomes. Technical Communication • The ability to adapt communications around different technologies, products, and services to the audience's level of understanding. Technical Sales • The ability to explain Microsoft's products and services to customers and identify opportunities for customers to grow their business. Business Knowledge • The ability to appreciate the technical nature of the business, as well as how a particular function relates to that industry and the competition. Building Stakeholder Relationships • Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction. Demonstrating Microsoft Solution Capabilities • Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem. Readiness for Deployment • Serving as a contact point for technical resources, both within the organization and externally through partners. Proactively supporting readiness of clients for implementation and supporting resolution of blockers or challenges to that readiness in order to ensure that customer needs are met. Build Strategy • Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions. Acts as a subject matter expert on a particular competitive discipline(s).Maintains communications with internal partners (e.g., Account Technology Unit [ATU], Customer Service Unit [CSU] manager, SSM) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed. Where applicable, oversees team(s) in the building of consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off. Education • Ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness at subsidiary level.Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding.Enables and empowers team to develop technical expertise and provide technical insights to internal teams. Acts as a role model by increasing own technical knowledge and serving as a respected technology leader to team. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact. Leverage Partner Ecosystem • Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups. People Management • Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual's capabilities and aspirations. Invest in the growth of others. Scale Customer Engagements • Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure)Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and owns resolution of technical and non-technical blockers by engaging other teams (e.g., engineering, Account Team Unit [ATU], Specialist Team Unit [STU]) and conveying impact. Anticipates and addresses future potential blockers based on needs. Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation.Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams.Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Proactively plans team resources and influences future blueprints. Qualifies and prioritizes opportunities, and holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy. Solution Design and Proof • Applies advanced sales methodologies (e.g., challenger sales) and coaches team in guiding customers through digital transformation solutions and using innovation to challenge solutions against changing technology (e.g., Power Apps).Identifies new technical and business trends and needs, and identifies ideas that can be transformed into solutions that benefit customers/partners, serving as the voice of the customer (VOC) to Microsoft. Ensures input is utilized and solutions for the customer are established at the area level.Coaches team and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology.Promotes adaptation and extension of architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor.Coaches team to envision new and innovative solutions that use Microsoft technology to meet customer needs. Supports team in coordinating with stakeholders to develop solutions for complex sales scenarios. Ensures team capability to execute on those solutions. Qualifications QualificationsRequired/minimum qualifications • Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience. Additional or preferred qualifications • 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. • 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. • 3+ years people management experience (including leading virtual teams). Solution Engineering M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Microsoft Digital Innovation Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, delivering quality Microsoft program engagements, and discovery of service and sales opportunities across the modern Microsoft technology stack. The Microsoft Technical Strategist (MTS) - will be responsible for supporting the pre-sales motions of the Microsoft Digital Innovation Group, and the sales teams in their corresponding industry space at SHI. This role focuses on pre-sales activities, including industry-specific Microsoft partner engagements and service offerings. The MTS will report to the Manager - Microsoft Digital Innovation. The MTS is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The MTS must be a continuous learner and curious about current and future utilization of Microsoft technologies. This position is a remote position with Home Office setup as determined by SHI management. Role Description • Build and maintain relationships with Microsoft Customer Technical Specialists • Identify gaps in the market and spot opportunities to drive customer SHI value • Lead internal training sessions on Microsoftsolutions from engineering and sales perspectives • Engage with Microsoft support resources to ensure efficient and accurate communication with customers • Collaborating with sales teams on strategic customer planning and opportunity development • Consult on Microsoft products, implementation, and adoption strategies • Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption • Achieve technical Microsoft certification as needed • Assist with the development of Microsoft partner engagements, client demos, and pre-sales strategies • Deliver Microsoft partner engagements in the pre-sales space • Documentation and updates of opportunities within corresponding SHI internal tools Behaviors and Competencies • Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. • Innovation: Can lead innovation initiatives, adapt to significant changes in project scope, and drive innovation across teams or departments. • Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. • Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods. • Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. • Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably. • Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action. • Strategic Thinking: Can analyze situations and can lead the development and execution of strategic initiatives. • Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly. • Empowering Others: Can delegate tasks effectively, providing others with the opportunity to take on responsibilities and develop their skills. Skill Level Requirements • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate • Ability to effectively communicate and collaborate with C-suite executives, ensuring alignment of strategic initiatives and organizational objectives - Intermediate • Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate • The skill to effectively learn and apply cost modeling tools, licensing workbooks, and ROI calculations for financial analysis and decision-making - Intermediate Other Requirements • 3-5 years of experience in a similar role • Certifications Required within 180 days of hire: 1x Associate Level+ Microsoft Certifications • Ongoing Certification Requirements: ​Acquire accreditations and meet other training requirements throughout the lifetime of the role • Position requires travel to company events and meetings • Ability to travel 10% The estimated annual pay range for this position is $100,000 - $200,000 which includes a base salary plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

.Net Developer with Microsoft Azure job at Career Guidant Inc.. Redmond, WA. Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results. Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity. Career Guidant with its large network of delivery centres,support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly. Our Mission To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition If you have any queries about our services. Job Description Preferred • At least 3 years of experience in Windows Azure, .Net 4.x, MVVM, MVC4, C#, ASP.NET • At least 3 years of experience in C#/.NET development with a focus on web development in ASP.NET using MVC and WebApi • At least 2 year of experience with at least one web framework such as angularjs, react etc. • Advanced understanding of HTML/CSS and cross browser compliant websites. Experience with a responsive UI framework such as Bootstrap. • Experience in designing, developing and migrating large number of Azure cloud based applications • Strong Development experience on multi-user Azure based applications. Experience in developing in Agile environment. • Thorough understanding of Azure cloud service offering (covering Azure Compute, Storage and Network and PaaS services including App Services, Web Role/Worker Role, SQL Azure Database among others). • Strong knowledge of Cloud security standards and principles including Identity and Access management in Azure. • Ability to analyze applications for Azure suitability and propose right target state on Azure considering cost, performance, and security • Strong knowledge of Enterprise Architecture, Azure cloud reference architecture and associated design patterns • Experience in SQL Server database development, query tuning, and maintenance. Strong communication skills in a professional setting; ability to discuss requirements with a variety of stakeholders. • Analytical & Problem-solving skills • Ability to work in team in diverse/ multiple stakeholder environment • Experience and desire to work in a Global delivery environment The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Qualifications Basic • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technology. Additional Information Additional Information • * U.S. citizens and those authorized to work in the U.S. are encouraged to apply. Note:- • This is a Full-Time Permanent job opportunity for you. • Only Citizen, Green Card Holder and GC-EAD can apply. • No OPT-EAD & H1B Consultants please. • Please mention your Visa Status in your email or resume. #J-18808-Ljbffr Career Guidant Inc.

USA Freelance Microsoft Certified Trainer (Dynamics 365 F&O / BC) Location: Remote (USA-based) Engagement: Freelance Division: Training & Learning Solutions We're looking for a USA-based MCT with solid experience delivering Microsoft Official Courses for Dynamics 365 Finance & Operations and/or Business Central. You'll support our training division with course delivery and help build custom content for clients across North America. • Lead msotly virtual and occassional in-person MOC training sessions • Develop bespoke tailored course materials and labs • Create high-quality presentations and training assets • Manage lab environments (Skillable, GoDeploy, or custom setups) You Should Have: • Active MCT certification • Experience delivering D365 F&O and/or BC courses • Understanding of USA business practices and training expectations • Strong presentation and content creation skills • Experience with lab platforms or custom lab builds

IT Support Engineer - Microsoft/Help Desk 💰 Salary: $52,000 - 72,800 per year At Protelligent, Inc. we are looking for a Support engineer! 🛠️ Our tech stack: Active Directory, Android, Hardware, Hyper-V, Support, Office 365, Security, VMware, Windows, iOS 📝 Rquirements: - Minimum of four (4) years of experience in a computer hardware and software support role, including remote and in-person assistance. - Proven expertise in current Microsoft Windows desktop and server operating systems, Microsoft Office products, and Office 365. - Familiarity with Mac, iOS, and Android operating systems. - Knowledge of Microsoft Active Directory, DHCP, and DNS management. - Understanding of Microsoft Exchange Server/Exchange Online is an advantage. - Experience with VMware and Hyper-V virtualization preferred. - Proficiency with RMM and ticketing solutions. - Competence in backup and disaster recovery administration. - Strong analytical skills to troubleshoot and resolve complex technical issues. - Capability to prioritize and manage multiple tasks efficiently. - Ability to work independently and collaboratively in a fast-paced environment while maintaining meticulous attention to detail. 👩‍💻👨‍💻 Your responsibilities are: - Oversee service desk queues for incoming technical support inquiries from clients. - Offer remote support for desktop hardware, software, and connectivity-related problems. - Collaborate with fellow support engineers to address tier 1 and tier 2 tasks, including password resets, session unlocks, basic connectivity issues, and more. - Forward unresolved technical support requests to senior engineering staff to uphold support standards. - Regularly assess open support requests, confirm status with the engineering team, and update both the system and clients accordingly. - Maintain clear and effective verbal and written communication throughout all phases of the support process. - Document client system configurations, repair procedures, and resolutions within the service desk knowledgebase. - Track inventory of client supplies and equipment through asset management systems. - Monitor client data backup operations and escalate unresolved issues to senior engineers. View this job and over 500 other transparent jobs with salaries (💰💰💰) & tech stacks (🛠️) on DevITJobs Category: Support Developer / Engineer Location address: East Coeur D Alene Lake Drive 8754, Boise, United States Salary: $52,000 - 72,800 per year Benefits & perks that we offer: Protelligent, Inc. - More about us and the role: At our company, we are looking for a dedicated IT Support Engineer to join our team on a contract basis, with the potential to transition to a full-time position based on performance and long-term fit. Our organization values a culture of integrity and confidentiality, and we prioritize providing exceptional support to our clients. The role offers remote working flexibility along with a competitive hourly pay of $25.00 - $35.00. You will have the opportunity to enhance your skills in a dynamic environment while helping to ensure the stability and security of our technological framework. Are you looking for Support jobs in Boise?

Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The impact you'll have: The Microsoft Solution Executive (GES: West) accelerates Microsoft-aligned services growth across GES - West Region by leading executive pursuits, driving modernization strategy, and activating Microsoft co-sell motions inside WWT’s enterprise accounts. Operating as a strategic overlay to WWT Account Directors, this role brings Softchoice’s Microsoft depth into WWT’s engineering-led model, translating the multi-year Microsoft strategy into targeted pipeline, defined programs, and measurable services activation. What you'll do: 1. Execute the Microsoft Enterprise Sales Function • Lead high-impact Microsoft-aligned pursuits across AI Business Solutions, Cloud & AI Platforms, and Security. • Translate Microsoft demand signals and account guidance into actionable pursuit strategies and customer-ready modernization narratives. • Drive disciplined sales execution: pipeline creation, qualification, forecasting precision, and Salesforce accuracy. • Orchestrate cross-functional pursuit teams, ensuring alignment with Delivery, Architecture, PMO, and Microsoft field requirements. 2. Operationalize the Unified WWT–Softchoice Microsoft Strategy • Embed SFTC/WWT Microsoft priorities inside customer account plans, QBRs, executive briefings, and long-term modernization roadmaps. • Integrate Softchoice’s Microsoft architecture, delivery, and licensing expertise into WWT’s pursuit and service activation motions. • Shape pursuit win themes, value realization frameworks, and modernization business cases that reflect unified WWT–Softchoice capabilities. 3. Engage and Activate the Microsoft Field Organization • Build trusted, recurring engagement with Microsoft Account Teams, PDMs, and specialist leaders across Security, Azure, Data & AI, and M365. • Lead joint account planning and co-sell motions that convert Microsoft field priorities into qualified opportunities and multi-year programs. • Bring forward Microsoft funding levers, investment signals, and programmatic guidance to strengthen pursuit positioning and accelerate activation. 4. Accelerate Service Activation Across GES • Influence and activate Microsoft-led service opportunities in West, Central, East, and Global Financials accounts. • Drive activation velocity by shaping clear discovery → design → delivery paths aligned to WWT execution standards. • Support pursuit excellence by coordinating modernization workshops, executive strategy conversations, and integrated pursuit engagements with Account Directors. 5. Support EA & COCP Strategic Moments • Facilitate C-suite-level EA/COCP discussions as strategic inflection points for AI, cloud, security, and data transformation. • Translate renewal insights into actionable pipeline and defined program opportunities across Workplace, Cloud, Security, and Data. • Position WWT/Softchoice as the integrated modernization partner by unifying licensing guidance, architecture, engineering, and delivery strategy. 6. Govern Pursuit Excellence at the Execution Layer • Lead pursuit strategy development including opportunity framing, competitive positioning, risk considerations, and high-clarity solution narratives. • Partner with Delivery and Architecture to ensure pursuits reflect engineering-led execution rigor, realistic delivery models, and high-confidence commercial structures. • Maintain accountability for pursuit hygiene, close plans, win-loss insights, and deal-level coaching. 7. Drive Business Health & Forecasting Discipline • Maintain rigorous pipeline management, forecasting accuracy, and executive-ready visibility to Sales, GES leadership, and Microsoft stakeholders. • Provide insights on activation velocity, risk identification, and opportunity progression across assigned territories. • Contribute to unified WWT/SFTC reporting motions, enabling shared revenue visibility and predictable activation outcomes. What you bring to the table • 10–15 years of experience in enterprise technology sales or solution strategy, with a strong track record driving Microsoft-focused cloud, security, data, and workplace opportunities. • Bachelor’s degree in business or technology; MBA or equivalent leadership training is an advantage. • Proven ability to lead and win multi-million-dollar enterprise pursuits, including shaping strategy, building business cases, and managing complex commercial structures. • Strong understanding of Microsoft’s field organization, co-sell motions, funding programs, and solution priorities - and the ability to turn these into real pipeline. • Experience guiding cross-functional teams across sales, architecture, delivery, and PMO to build unified pursuit strategies and executable programs. • Confident executive communicator who can simplify complex concepts and lead high-impact conversations with C-suite stakeholders. • Solid commercial and financial acumen, including pricing strategy, margin modeling, and supporting negotiation for large enterprise deals. • High level of discipline in pipeline management, forecasting, Salesforce accuracy, and driving consistent activation across enterprise accounts. Pay Range: The typical base pay range for this role is $138,880 - $173,600. Note: the pay range represents the full pay range for this position. Each individual offer will take into consideration a range of factors, including prior experience and geographic location. In addition to the base salary, this role is eligible for additional elements of compensation including (cell allowances, annual bonus, or commissions etc.), as well as a comprehensive benefits plan. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You’ll Love Working Here: • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other • Flexibility: Plan your workdays in a way that suits you best • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self • Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7130 EoE/Vet/Disability  #LI-RR1

Senior Microsoft 365 Security Consultant (Defender and Intune) Remote within the United States About Levacloud Levacloud is a boutique Microsoft Solutions Partner focused on helping education, nonprofit, government, and regulated organizations get real security and compliance outcomes from Microsoft 365. We work with customers that typically have 1,000 to 50,000 endpoints and have invested in E5, G5 or A5 licensing but lack the internal depth to fully deploy and manage Defender, Sentinel, Intune, Entra and Purview. We are small on purpose, senior heavy, and obsess over doing the work right the first time. The Role We are hiring a Senior Microsoft 365 Security Consultant to take point on Defender and Intune presales, workshops, implementations, and high-level support. You will be the primary technical face to customers for these workloads, working directly with the founder and sales to design, deploy, and support Microsoft security solutions. This role is ideal for someone who wants ownership, not bureaucracy. What You Will Own Your success in this role will be measured by three outcomes: • Presales impact • Lead technical discovery, workshops, and pilots for Defender and Intune. • Help convert qualified opportunities into paying customers. • Fast, clean onboarding • Design and implement Defender and Intune architectures for 1k to 50k endpoint environments. • Bring new customers to a defined "stable state" configuration on time and with minimal rework. • Reduced escalations and clearer playbooks • Handle Tier 3 issues for Defender and Intune. • Turn recurring problems into SOPs, templates, and best practices that the wider team can execute. Rough time allocation: • Presales and workshops: 40 percent • Project delivery and onboarding: 40 percent • Support, optimization, and SOPs: 20 percent What You Will Do • Lead and deliver customer facing workshops and pilot engagements for Microsoft Defender and Intune. • Assess customer environments and design tailored Defender and Intune architectures aligned with best practices. • Implement and configure policies, baselines, enrollment, and integrations in customer tenants. • Provide senior level advisory and troubleshooting for complex issues, including escalations from the customers' own Tier 1 support. • Collaborate closely with sales on scopes of work, level of effort estimates, and technical input to proposals. • Create and refine Standard Operating Procedures, runbooks, and documentation for repeatable tasks. • Stay current on Microsoft 365 security roadmap and share practical guidance with customers and the internal team. • Mentor and support junior consultants and engineers as the team grows. Must Have Skills and Experience • Strong hands-on experience with Microsoft 365 security, especially: • Microsoft Defender for Endpoint and Defender for Office 365 • Microsoft Intune for endpoint management and compliance • Direct experience designing and implementing these solutions in enterprise or large education environments. • Meaningful customer facing experience delivering workshops, pilots, or similar presales engagements. • Ability to tailor conversations to technical stakeholders and security leaders of different levels. • Relevant Microsoft certifications, for example: • SC 200 Microsoft Security Operations Analyst • MD 102 Endpoint Administrator Associate • Excellent written and verbal communication in English. • Ability to work independently in a remote first setting and manage your own priorities. Nice To Have • Experience with advanced Defender features such as ASR rules and Controlled Folder Access. • Experience with Microsoft Sentinel, Microsoft Purview, or broader E5 security and compliance features. • Experience with education or nonprofit customers and the realities of audits, funding, and compliance. What We Offer • Base salary between 130,000 and 170,000 USD , depending on experience and qualifications. • Performance based bonus up to 30 percent of base salary, paid quarterly. • ICHRA healthcare plan with a $1,000 company contribution toward your premium. • 401(k) with 4 percent company match . • Fully remote role within the United States, with occasional customer travel as needed. • Direct access to senior Microsoft experts and the opportunity to influence how our services are delivered. • Focused scope on Microsoft security and endpoint management instead of generic helpdesk work. Important Note on Conflicts of Interest This is a full-time role. Because we invest heavily in our playbooks and IP, we cannot permit staff involvement in side businesses that offer competing security & compliance services. How To Apply Send your resume and a short note highlighting one Defender or Intune project you are proud of, including: • Approximate environment size • Your role • Measurable outcomes you achieved