Jobs at Microsoft

Location: New York A leading real estate management firm in New York is seeking a Senior Technical Support Specialist to provide advanced Tier 1/Tier 2 support. The role involves onboarding new hires and supporting Microsoft 365, Azure, and related technologies. The ideal candidate should have over five years of experience in technical support, strong troubleshooting abilities, and familiarity with Power Shell. Excellent customer service and communication skills are essential. The position offers a competitive salary and excellent benefits. #J-18808-Ljbffr

A prominent religious organization in Fishers, Indiana is seeking a Platform Support Specialist to provide technical support across various enterprise platforms, including SharePoint and Salesforce. In this role, you'll ensure reliable system performance while delivering excellent user support, collaborating with internal and external resources for ongoing improvements. A relevant degree and five years of IT experience are required, along with expertise in Microsoft environments and cloud security principles. #J-18808-Ljbffr

A leading IT consulting firm in the United States seeks an experienced Account Manager to oversee clients within assigned Microsoft business units. This remote role involves managing client relationships, handling a portfolio up to $10M, and creating strategic account plans. Candidates must have 7-10 years in client engagement, strong communication skills, and prior experience with Microsoft solutions. The position offers a competitive salary of $130,000-$150,000 and a comprehensive benefits package.

Strategic Analysis, Inc. is an Equal Opportunity Employer. Microsoft Office Specialist (Secret Clearance #26-028) Job Code:26-028 Location:Arlington, VA - Hybrid FT/PT Status:Full Time Required Clearance:Secret Strategic Analysis, Inc. (SA) is currently accepting applications for the position of Microsoft Office Specialist, assigned to Defense Advanced Research Projects Agency (DARPA). DARPA BTO identifies and pursues high-risk, high-payoff research initiatives across a broad spectrum of science and engineering disciplines and transforms them into important, new game-changing technologies for U.S. national security. BTO is helping the Department of Defense expand technology-driven capabilities to detect novel threats and protect U.S. force readiness, deploy physiological interventions to maintain operational advantage, support warfighter readiness, and focus on operational biotechnology for mission success. BTO relies on the greater scientific research community to help identify and explore ideas that could potentially revolutionize the state-of-the-art. • This position is contingent/based on award and anticipated start date would be June 2026 As a Microsoft Office Specialist, you will: Responsibilities: Assist the office with research, design, and development of computer and network software or specialized utility programs which may include database maintenance and dashboard creation for multiple programs. Requirements: 1. Five (5) years of demonstrated experience in research, design, and development of computer and network software or specialized utility programs which may include database maintenance within an application area. 2. Demonstrated skill in conceiving, planning and conducting research in problem areas of considerable scope and complexity requiring unconventional or novel approaches and sophisticated research techniques. 3. Experience applying programming concepts in a professional or academic setting and notable experience with applying modern software development methodologies (e.g., agile, DEVOPS/DEVSECOPS) in a professional or academic setting. 4. Demonstrated experience working with Microsoft Office 365 Apps, to include Microsoft Teams, SharePoint, OneDrive. Power BI, Tableu, Python also required. 5. Three (3) years working in an research and development environment preferred. Education: Bachelor's degree required. Microsoft Office Specialist: Expert (Microsoft 365 Apps) certification preferred. Clearance: · Current DoD Secret Clearance (ability to get TS). Strategic Analysis, Inc. is an Equal Opportunity employer and is committed to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religions, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability (physical or mental), age (40 or older), protected veteran status, genetic information (including family medical history) or any other characteristic protected by law. This policy includes but is not limited to the following employment actions: recruitment, hiring, firing, promotion, demotion, compensation, fringe benefits, training, mentoring and sponsorship programs.

Overview We’re looking for a Cloud Solution Architect (CSA) to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). You’ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you’ll play a key role in helping customers unlock the full value of their Microsoft Azure investments. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Responsibilities • Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams. • Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF. • Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM. • Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads. • Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases. • Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes. • Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements. • Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities. • Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud. • Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience. 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting Other Requirements Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government TOP SECRET Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance Additional or Preferred Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience working on technical projects Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This a Full Remote job, the offer is available from: Wisconsin (USA) SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. ABOUT THE ROLE The Associate Manager, Microsoft 365 Architect reports to the Microsoft 365 Manager as a member of the End User Productivity (EUP) team. EUP is a global team responsible for the management and delivery of digital workplace technology to all departments inside SC Johnson. Our core services include endpoints (laptops, mobile devices, and virtual computing), productivity tools, conference rooms, and office print services. In this role you will be responsible for architecture and advanced engineering within the productivity tool stack, primarily consisting of Microsoft 365 technologies – Teams, Office, Copilot, email, SharePoint, OneDrive, and other M365 productivity tools. This role balances user experience, cost, and supportability to design solutions that meet SCJ business needs. KEY RESPONSIBILITIES • Coordinate planning and roadmapping for Microsoft 365 services in collaboration with EUP service owners and cross-functional architectural stakeholders. • Develop project proposals for priority work to gain buy-in for funding in upcoming investment cycles. • Act as senior M365 engineer, guiding junior team members on technical best practices and interdependencies. • Actively stay up-to-date on advancements, innovations, and changes in Microsoft’s toolsets and the broader collaboration and productivity landscape. Action these learnings by initiating internal prototypes and proofs of concept. • Govern architecture standards and principles for M365 portfolio. • Coordinate managed service providers for implementation and support of solutions provided by the EUP team. REQUIRED EXPERIENCE YOU’LL BRING • Bachelor’s degree in information systems, computer science or related technical discipline. • 5+ years of experience with a global enterprise-level service. • 3+ years of experience with Office 365 management and administration. • Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment. PREFERRED EXPERIENCES AND SKILLS • Architecture experience and/or certification (e.g. TOGAF) • Ability to work with and support a globally dispersed team • Working with Managed Service Providers and vendors • Technical leadership of projects and workstreams • Enterprise software licensing • Portfolio planning and roadmapping • Communicate with both technical and non-technical audiences • Mentorship and coaching of junior team members • Strong customer service skills, attention to detail, sense of urgency • Proactively maintaining awareness of technology trends, innovations, industry dynamics • Strong analytical and problem-solving skills – evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable operational plans and involves others as needed JOB REQUIREMENTS • Full-time during US business hours with occasional evening meetings with Philippines team members • Remote work available once a week after 90-day onboarding period. • This role is not eligible for relocation. BENEFITS AND PERKS SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more. Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion. Better Together At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person. Equal Opportunity Employer The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law. Accommodation Requests If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information. This offer from "SC Johnson" has been enriched by Jobgether.com and got a 72% flex score.

Ptc - Microsoft Dynamics 365 &.Net Fs Developer Leads and/or participates in project teams for system work efforts to enterprise systems.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. We are actively interviewing experienced Microsoft functional professionals to join our Technology Consulting (TC) practice as a Supervisor in our Microsoft Dynamics 365 Business Central practice. As a D365 Business Central Supervisor, you will work closely with both client and RSM project team members to define requirements, perform fit gap analysis, define and document business processes, and train client-side subject matter experts on Microsoft's cloud-based ERP platform. You will be a valued member of a team using defined project methodology to develop and implement various modules within D365 Business Central. You will be working with our clients' executive leadership team and stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep functional knowledge and skills in D365 Business Central will allow you to work with confidence and ensure the success of yourself, your projects, and your clients. These client-facing roles require extensive experience with D365 Business Central and project implementations. Responsibilities: • Through interpersonal and presentation skills, effectively demonstrate the capabilities of D365 Business Central • Participate and lead client workshops uncovering requirements to efficiently implement D365 Business Central • Lead teams of internal functional consultants through full life-c

Microsoft Fabric Data Engineer Warren, NJ 12 months contract Hybrid (2-3 days/week onsite) for the first 1-2 months, then remote. ***LOCAL CANDIDATES ONLY*** If interested, send resume to: aghosh@copiastaffing.com POSITION DETAILS We are seeking an experienced Data Engineer with Microsoft Fabric for a 12-month contract to design, develop, and maintain scalable data solutions using Microsoft Fabric. RESPONSIBILITIES • Design, build, and maintain scalable ETL/ELT pipelines using Fabric Data Factory. • Ingest data from multiple sources including databases, APIs, and cloud platforms. • Transform and process large datasets using Spark notebooks and SQL. • Implement and maintain Lakehouse architectures within Microsoft Fabric. • Manage data storage and governance in OneLake. • Optimize performance of data pipelines and queries. • Prepare and model data for reporting and dashboards in Microsoft Power BI. • Support analytics teams with curated and high-quality datasets. • Monitor pipeline performance and troubleshoot issues. • Ensure reliability, scalability, and efficiency of data workflows. • Work with data analysts, data scientists, and stakeholders to understand business requirements. • Participate in Agile development processes and technical planning. REQUIRED QUALIFICATIONS • 6+ years of experience in data engineering or analytics engineering. • Hands-on experience with Microsoft Fabric. • Strong SQL skills. • Experience building ETL/ELT pipelines. • Knowledge of data Lakehouse or warehouse architectures. • Experience working with Microsoft Azure services PREFERRED QUALIFICATIONS • Familiarity with data modeling and data governance • Experience building datasets for Power BI • Relevant certifications such as Microsoft DP-600 or Microsoft DP-203

• *Part Time Trainer Microsoft Copilot/M365** On behalf of our Technology client, Procom is searching for a Part Time Trainer (Microsoft Copilot/M365) for a 6-month contract role. This role is 30 hours per week. This position is onsite at our client’s Raleigh, NC office. • *Part Time Trainer Microsoft Copilot/M365 - Job Description:** The project involves delivering comprehensive training on Microsoft 365 and Microsoft 365 Copilot to enhance user adoption and proficiency. The role focuses on creating and delivering training sessions using practical examples aligned with real work tasks and job functions. • *Part Time Trainer Microsoft Copilot/M365 - Responsibilities: • Create and deliver Microsoft 365 and Microsoft 365 Copilot training sessions • Teach users how to apply tools to real work tasks and role-based use cases • Develop training materials and supporting content • Plan and schedule smaller training sessions • Run polls and gather user feedback • Track training impact through usage, feedback, and time savings • Work with engineers to clarify technical questions and topics • Support user adoption of new tools across the business • *Part Time Trainer Microsoft Copilot/M365 - Mandatory Skills: • Hands-on experience with Microsoft 365 • Experience training users on Microsoft 365 Copilot • Strong knowledge of Teams, SharePoint, OneDrive, Outlook, Word, Excel, and PowerPoint • Strong training, teaching, and communication skills • Experience driving user adoption of new tools • Ability to create training materials • Ability to work independently • *Part Time Trainer Microsoft Copilot/M365 – Nice-to-Have Skills: • Experience using practical, role-based training examples • Experience measuring adoption through usage, feedback, and productivity gains • Experience coordinating with engineers on technical training topics • *Part Time Trainer Microsoft Copilot/M365 – Assignment Length: This is a 6-month contract position. Working 30 hours per week. • *Part Time Trainer Microsoft Copilot/M365 - Start Date:** ASAP • *Part Time Trainer Microsoft Copilot/M365 - Assignment Location:** Raleigh, North Carolina, onsite.

Overview We are looking for a Cloud Solution Architect - Cloud & AI Data Platform with deep knowledge in data platforms and analytics to support customers in building secure, scalable, and AI-ready solutions on Microsoft Azure. In this customer-facing role, you'll guide organizations through their data modernization and AI journeys-leading architectural design sessions, proof-of-concept initiatives, and production deployments for mission-critical workloads. Your focus will be on ensuring performance, resiliency, and security across solutions that drive measurable business value. As a key member of the Cloud & AI Data Platform team, you'll use established repeatable IP and execution frameworks to deliver high-quality outcomes and accelerate solution adoption. You'll work with cutting-edge technologies such asMicrosoft Fabric, Azure Databricks, Cosmos DB, and Purview, helping unlock the full value of their data and AI investments. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Business Impact: • Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers. Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction. Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals. • Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance. Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints. • Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers. Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model. • Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals. Leveraging knowledge of change management proven practices, and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more experienced peers to increase retention and expansion opportunities. Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content. Customer Centricity: • Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance. Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success. Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation. • Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions with minimal guidance from more experienced peers. Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements. • Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more experienced peers. Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights. May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision-making, bug fix prioritization, and own and drive initiatives as appropriate. Partner Specialization: • Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more experienced, technical peers) to address them with support from peers and leadership. Guides partners in developing offerings, practices, products, and solutions. Assists the partner throughout initial customer implementations. Delivers technical enablement. Identifies and focuses on opportunities that align with revenue goals. • Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals. Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support. Technical Leadership: • Leverages market insights and demand signals with minimal guidance to assist more experienced peers in identifying relevant areas in which to drive upskilling or accreditations based on demand. Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences less experienced team members to drive their own technical readiness. May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices. • Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., Copilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams with minimal guidance from more experienced peers. • Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers with minimal guidance from more experienced peers. May contribute to the development and modification of Microsoft's structured frameworks and methodologies. Other: • Embody our culture and values Qualifications Required/Minimum Qualifications • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Other Requirements: • This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Additional or Preferred Qualifications: • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field • OR equivalent experience • 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. • 4+ years experience working in a customer-facing role (e.g., internal and/or external). • 4+ years experience working on technical projects. • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.