Voyage United States
Marriott International, Inc
**
Bethesda, MD
Posted about 9 hours ago
JOB SUMMARY
The Voyage Global Leadership Development Program
Voyage: Training tomorrow’s leaders today
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you’ll build upon the skills you developed in school by participating in real world assignments.
About the journey
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in over 50 countries. Voyage is available in the following disciplines:
• Accounting
• Banquets
• Culinary
• Event Operations
• Event Planning
• Facilities Management/Engineering
• Food & Beverage Operations
• Front Office/Front Desk
• Information Technology
• Rooms Operations
• Sales
When you join Voyage, you gain access to Marriott’s senior leaders and coaches and have many opportunities to stand out. You’ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual’s Voyage journey is unique, spanning 12 months dependent upon your career interests, passions, goals, and location. You’ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
The experience you’ll gain
Voyage participants learn by doing! You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
• Cultivate customer relationships
• Be a champion for innovation within the organization
• Get exposure to managing projects & people
• Improve processes & pitch new initiatives through your Voyage project
• Take on special projects that will draw upon all your training
Destination: Marriott leadership
You’ll participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires’ experiences. After graduation, you’ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment.
Ready to embark?
To become a Voyage participant, you must have graduated from a university or hotel school within the past 24 months. Other qualifications include:
• Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
• Superior critical-thinking & interpersonal communication skills
• The ability to foster relationships & work collaboratively
• The ability to self-manage & be a self-starter
• A real desire for personal & professional growth
• Work authorization in the country you apply
Those currently enrolled in a college/university with an expected graduation date between December 2025-August 2026 may also be considered.
Want to learn more?
Visit MarriottU.com
Washington Applicants Only:
• MI Properties: Employees will accrue 0.01282 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
• SPG Bellevue: Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.
• SPG Seattle: Employees will accrue 0.04359 PTO balance for every hour worked.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-MIVoyage
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Loss Prevention Officer (U)
Marriott International, Inc
**
National Harbor, MD
Posted 7 days ago
Gaylord Entertainment
JOB DESCRIPTION
Job Title:
Officer Sec & Safety Svcs I
Department:
Security & Safety Services
Company:
Gaylord Hotel
Reports To:
Asst Mgr Sec & Safety Svcs
Supervises:
N/A
Job Description Date:
11/14/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control.
2.
Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.
3.
Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.
4.
Respond to hotel and emergency events.
5.
Prepare incident, accident, and other reports that may be required at a specific post assignment.
6.
Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.
7.
Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.
8.
Conduct employee parcel inspections, ID verification, and enforce company
policies and procedures.
9.
Provide on the job training and orientation to new security agents as needed.
10.
Support Lost and Found operation as required.
11.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent required.
Experience
Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.
Licenses/Certifications
Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement).
Management Activities: Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
Direct the work of STARS
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
X
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry 6-25 lbs.
x
Lift/carry 26-50 lbs.
x
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
x
Other: Ability to climb, descend stairways and run
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
x
Outdoor weather conditions
x
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Wet or humid conditions
x
Near moving or mechanical parts
x
On high precarious places
x
With fumes or airborne particles
x
Near toxic or caustic chemicals
x
Near risk of electrical shock
x
Near loud noises
In areas of strong vibration
x
Other: Varying schedule to include evenings, weekends and holidays as business dictates.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
This position offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.
Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Voyage United States
Marriott International, Inc
**
Bethesda, MD
Posted 7 days ago
JOB SUMMARY
The Voyage Global Leadership Development Program
Voyage: Training tomorrow’s leaders today
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you’ll build upon the skills you developed in school by participating in real world assignments.
About the journey
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in over 50 countries. Voyage is available in the following disciplines:
• Accounting
• Banquets
• Culinary
• Event Operations
• Event Planning
• Facilities Management/Engineering
• Food & Beverage Operations
• Front Office/Front Desk
• Information Technology
• Rooms Operations
• Sales
When you join Voyage, you gain access to Marriott’s senior leaders and coaches and have many opportunities to stand out. You’ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual’s Voyage journey is unique, spanning 12 months dependent upon your career interests, passions, goals, and location. You’ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
The experience you’ll gain
Voyage participants learn by doing! You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
• Cultivate customer relationships
• Be a champion for innovation within the organization
• Get exposure to managing projects & people
• Improve processes & pitch new initiatives through your Voyage project
• Take on special projects that will draw upon all your training
Destination: Marriott leadership
You’ll participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires’ experiences. After graduation, you’ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment.
Ready to embark?
To become a Voyage participant, you must have graduated from a university or hotel school within the past 24 months. Other qualifications include:
• Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
• Superior critical-thinking & interpersonal communication skills
• The ability to foster relationships & work collaboratively
• The ability to self-manage & be a self-starter
• A real desire for personal & professional growth
• Work authorization in the country you apply
Those currently enrolled in a college/university with an expected graduation date between December 2025-August 2026 may also be considered.
Want to learn more?
Visit MarriottU.com
Washington Applicants Only:
• MI Properties: Employees will accrue 0.01282 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
• SPG Bellevue: Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.
• SPG Seattle: Employees will accrue 0.04359 PTO balance for every hour worked.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-MIVoyage
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Loss Prevention Officer (U)
Marriott International, Inc
**
National Harbor, MD
Posted about 9 hours ago
Gaylord Entertainment
JOB DESCRIPTION
Job Title:
Officer Sec & Safety Svcs I
Department:
Security & Safety Services
Company:
Gaylord Hotel
Reports To:
Asst Mgr Sec & Safety Svcs
Supervises:
N/A
Job Description Date:
11/14/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control.
2.
Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.
3.
Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.
4.
Respond to hotel and emergency events.
5.
Prepare incident, accident, and other reports that may be required at a specific post assignment.
6.
Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.
7.
Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.
8.
Conduct employee parcel inspections, ID verification, and enforce company
policies and procedures.
9.
Provide on the job training and orientation to new security agents as needed.
10.
Support Lost and Found operation as required.
11.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent required.
Experience
Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.
Licenses/Certifications
Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement).
Management Activities: Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
Direct the work of STARS
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
X
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry 6-25 lbs.
x
Lift/carry 26-50 lbs.
x
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
x
Other: Ability to climb, descend stairways and run
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
x
Outdoor weather conditions
x
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Wet or humid conditions
x
Near moving or mechanical parts
x
On high precarious places
x
With fumes or airborne particles
x
Near toxic or caustic chemicals
x
Near risk of electrical shock
x
Near loud noises
In areas of strong vibration
x
Other: Varying schedule to include evenings, weekends and holidays as business dictates.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
This position offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.
Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Desk Manager
Marriott International, Inc
**
Georgetown, TX
Posted 7 days ago
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Housekeeping Position
Marriott International, Inc
**
Mesa, AZ
Posted 7 days ago
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Catering Assistant
Marriott International, Inc
**
Boston, MA
Posted 7 days ago
POSITION SUMMARY
Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hotel Engineer II
Marriott International, Inc
**
Washington
Posted 7 days ago
Additional Information Prior hotel engineer experience preferred Job Number 26211193 Job Category Engineering & Facilities Location Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States, 98101 VIEW ON MAP Schedule Part Time Located Remotely? N Position Type Non-Management Pay Range: $33.64-$33.64 per hour POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only : Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Client Experience Specialist
Marriott International, Inc
**
Riverside, NJ
Posted 7 days ago
Client Experience Specialist
About Marriott:
Marriott International is an equal opportunity employer committed to diversity and inclusion. We celebrate the unique backgrounds of our associates and provide equal access to opportunities. Westin focuses on wellness, encouraging associates to embrace well-being on and off the property. If you’re passionate, active, optimistic, and adventurous, you’ll thrive here.
Position Summary:
As a Client Experience Specialist, you are the first point of contact for our guests and play a vital role in creating a welcoming and memorable experience from check-in to check-out. This role goes beyond traditional front desk tasks—it's about providing warm hospitality, local knowledge, and seamless service to elevate each guest’s stay.
Key Responsibilities:
• Extend pleasantries to visitors, facilitate check-in and check-out procedures, and assign accommodations.
• Attend to guest needs promptly and with a high degree of professionalism to ensure a positive experience.
• Included in the hotel information is an account of the establishment, the services available, the amenities provided, and the nearby places of interest.
• Administer payment processes while maintaining precise documentation of transactions.
• Comply with the organization's policies, protocols, and safety standards.
• Preserve the confidential nature of sensitive information and defend the resources of the organization.
• Validate that your appearance, uniform, and communication style are in accordance with the brand's expectations.
• Perform the task of compiling thorough shift reports and any other required documentation.
• Engage in further assignments as instructed to assist in operations.
Physical Requirements:
• Maintain a standing, sitting, or walking position for an extended period of time.
• Move, transfer, transport, shift, reposition, and lay down items weighing up to 10 lbs without the need for help.
• The job necessitates being present in a quick-paced, customer-centric environment.
Qualifications:
• Graduating high school or acquiring a G.E.D. is a significant educational attainment for individuals
• Previous employment is not necessary. All employees will receive on-the-job training.
Client Experience Specialist
Marriott International, Inc
**
Riverside, NJ
Posted about 9 hours ago
Client Experience Specialist
About Marriott:
Marriott International is an equal opportunity employer committed to diversity and inclusion. We celebrate the unique backgrounds of our associates and provide equal access to opportunities. Westin focuses on wellness, encouraging associates to embrace well-being on and off the property. If you’re passionate, active, optimistic, and adventurous, you’ll thrive here.
Position Summary:
As a Client Experience Specialist, you are the first point of contact for our guests and play a vital role in creating a welcoming and memorable experience from check-in to check-out. This role goes beyond traditional front desk tasks—it's about providing warm hospitality, local knowledge, and seamless service to elevate each guest’s stay.
Key Responsibilities:
• Extend pleasantries to visitors, facilitate check-in and check-out procedures, and assign accommodations.
• Attend to guest needs promptly and with a high degree of professionalism to ensure a positive experience.
• Included in the hotel information is an account of the establishment, the services available, the amenities provided, and the nearby places of interest.
• Administer payment processes while maintaining precise documentation of transactions.
• Comply with the organization's policies, protocols, and safety standards.
• Preserve the confidential nature of sensitive information and defend the resources of the organization.
• Validate that your appearance, uniform, and communication style are in accordance with the brand's expectations.
• Perform the task of compiling thorough shift reports and any other required documentation.
• Engage in further assignments as instructed to assist in operations.
Physical Requirements:
• Maintain a standing, sitting, or walking position for an extended period of time.
• Move, transfer, transport, shift, reposition, and lay down items weighing up to 10 lbs without the need for help.
• The job necessitates being present in a quick-paced, customer-centric environment.
Qualifications:
• Graduating high school or acquiring a G.E.D. is a significant educational attainment for individuals
• Previous employment is not necessary. All employees will receive on-the-job training.
Hotel Engineer II
Marriott International, Inc
**
Washington
Posted about 9 hours ago
Additional Information Prior hotel engineer experience preferred Job Number 26211193 Job Category Engineering & Facilities Location Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States, 98101 VIEW ON MAP Schedule Part Time Located Remotely? N Position Type Non-Management Pay Range: $33.64-$33.64 per hour POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only : Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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