Jobs at Kaiser Permanente

Job Summary: Identifies and prepares appropriate electronic and paper-based health information documents for inclusion in the electronic medical record through the use of scanning technology. This includes, but is not limited to, sorting, identifying, indexing and scanning the documents as well as creating an encounter in KP HealthConnect. Essential Responsibilities: • Document Sorting: Determines whether or not document is to be scanned. Separates internally generated documents from externally generated documents. • Document Preparation: Removes staples, paperclips and repair torn papers, etc. Identifies and stamp poor quality documents for future reference. Print patient labels, barcodes and create FYI flags, if appropriate/necessary. • Index Documents: Identifies and determines whether or not a new or existing encounter number is to be associated with documents through review of KP HealthConnect Clinical system. Identifies appropriate document type and determines whether it is to be scanned as a single document or a set. Identifies indexing elements such as Medical Records Number (MRN), department, provider, admit date, visit date, discharge date, existing encounter number, etc. Creates appropriate scan encounters in KP HealthConnect Clinicals. • Retrieves information from a variety of computer systems to complete both indexing and importing tasks. Accesses scanning software to associate documents with encounters to ensure proper delivery and scanning of documents. • Scanning: Review and batch documents using defined workflows. Scan batch/document(s) using scanning hardware/software. • Quality check: Review scanned images in KPHC and/or scanning software to verify quality and proper indexing of scan (i.e., medical record number and document type). • Reviews and manages the daily error reports from the QA process. Includes correcting mismatched documents in batches, incorrect MRN and encounter number pairs. • Receives and repairs erroneous scans such as mismatched document and MRN, document inserted in wrong clinical encounter tab, document input on wrong account. • Trains new staff as needed. • Answers phones in order to meet customer service standards, as needed. • Performs other related duties as directed.

Kaiser in McLean, Virginia, seeks an Optometrist for comprehensive eye care. You will examine, diagnose, and treat visual conditions, refer to Kaiser Permanente providers as needed, and collaborate with internal medicine and pediatrics. This role includes co-management with ophthalmology, participation in peer reviews, and occasional travel to NOVA centers. Requires Maryland/ Virginia/DC licenses and PECOS enrollment within 90 days of hire. J-18808-Ljbffr

This position has a $10k sign on bonus!! An All-Inclusive Opportunity! To optimize your experience applying to a job at Kaiser Permanente, we have created a unique and easy all-inclusive process to apply opportunities in this specific specialty for this Service Area relevant to your work experience and interests. This position has been created to source and attract external candidates for current positions that remain unfilled within the organization. If you are a current employee, please visit the careers website for a complete listing of available positions. So, what is next? • We have a team dedicated to reviewing submissions for an expedited hiring experience. See what it-s all about, submit your interest today! Job Summary: Under the supervision of the Imaging Supervisor or Assistant Supervisor, performs a variety of diagnostic mammography procedures and departmental support functions. Utilizes departmental policies and procedures in meeting patient needs, adheres to proper quality utilization and risk management policies and practices. Performs imaging procedures for patients of both genders and all ages. Essential Responsibilities: • Performs all functions of the Mammography Technologist job, as well as QC Lead functions below (for Mammo, Dexa and Gen Rad, where applicable). • Collaborates with department supervisor in establishing policy, procedures and protocols. • Implements and maintains departmental quality control program under the direction of the Assistant or Imaging Supervisor. Monitors documentation of quality control programs to include recording equipment malfunctions and service needs. • Responsible for the accuracy and quality of exams produced by technologist. • Submits monthly Reject Analysis report to the Assistant Supervisor. • Checks technologist work to ensure procedural completeness within a reasonable length of time with minimal or no error in technique. • Instructs and trains new technologists to operate radiographic equipment until proficiency is established. • Trains existing staff in new or revised procedures. • Responds to problematic work situations; performs highest level of technical duties and exams. • Actively participates in QI/RM activities; identifies and responds to patient care in departmental situations that impact the quality of care and/or create risk. • Documents exception occurrences on appropriate forms to resolve QI/RM issues; prepares information necessary for completing monthly QA reports. • Provides input into employee performance appraisals; coaches employees according to QC guidelines. • Performs other related duties as directed.

Job Summary: Performs laboratory tests of moderate and high complexity and prepares records of test results. Maintains instruments, equipment, and supplies. Essential Responsibilities: • Prepares and calibrates test instruments and equipment to assure accuracy of tests. • Prepares and collects specimens and performs laboratory tests of moderate and high complexity as defined in laboratory procedures manual. • Discusses unexpected or unreasonable test results to supervisor. • Reports the results of each test and related test data by entering information in computer database. • Prepares, distributes, and files forms and reports. • Cleans instruments and equipment as needed following each test. • Performs maintenance and minor repairs to instruments and equipment. • Recognizes equipment malfunctions and notifies appropriate personnel. • Assists newly assigned staff to learn laboratory procedures. • Performs other related duties as directed.

Job Summary: Performs laboratory tests of moderate and high complexity and prepares records of test results. Maintains instruments, equipment, and supplies. Essential Responsibilities: • Prepares and calibrates test instruments and equipment to assure accuracy of tests. • Prepares and collects specimens and performs laboratory tests of moderate and high complexity as defined in laboratory procedures manual. • Discusses unexpected or unreasonable test results to supervisor. • Reports the results of each test and related test data by entering information in computer database. • Prepares, distributes, and files forms and reports. • Cleans instruments and equipment as needed following each test. • Performs maintenance and minor repairs to instruments and equipment. • Recognizes equipment malfunctions and notifies appropriate personnel. • Assists newly assigned staff to learn laboratory procedures. • Performs other related duties as directed.

Job Summary: Under direct physician supervision, assists providers, professional nursing staff, and allied health personnel in the Urgent Care or Advance Urgent Care department in delivering patient care, improve efficiency and optimize clinical outcomes. Essential Responsibilities: • Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays. • Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress. • Prepares patients to see the provider; assists prior to, during, and following examination as needed. • Performs all skills required of the Medical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture and point-of-care testing for the purpose of drawing blood or inserting a saline lock. • Provides and reviews written instructions with patients as appropriate. • Maintains examination and treatment rooms and other clinical and reception areas. Cleans equipment following established organizational guidelines. Ensures that established standard supply levels are maintained, and orders supplies as directed by the Clinical Operations Manager or lead RN. • Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures. Collects, secures, and accounts for payments received from members, in compliance with established procedures. • Performs other related duties as assigned.

Job Summary: Directs continuum of care operations to optimize patient care and support organizational goals. Oversees the development of strategy with stakeholders to identify factors contributing to business value. Aligns workflow and performance targets across departments and across KP. Partners with internal and external stakeholders to identify areas of improvement and alleviate potential barriers to the implementation of human resource management programs. Forecasts and establishes survey readiness activities to maintain compliance with regulatory standards and defines standards for audit documentation. Ensures short and long-range financial goals are met by establishing and controlling the department budget. Ensures standardized care delivery by leveraging enterprise interdependencies across multiple programs and/or program work streams to align key care delivery initiatives across KP. Assumes accountability for short- and long-term results and performance while ensuring guideline and regulation alignment. Forecasts and aligns resources to ensure optimal assignment and utilization. Oversees multidisciplinary clinical teams and plans long-term strategic goals of comprehensive emergency preparedness programs. Oversees improvements in operations and technology processes, identifying and addressing root causes, and implementing innovative solutions. Consults with executive management for effective integration of performance metrics to monitor the success of strategic improvement projects across the organization. Essential Responsibilities: • Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent; stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams. • Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted source to executive leadership; provides influence and consultation in the development of the larger organizational or business strategy. • Directs continuum of care / care at home operations to support patient care by: anticipating business issues and barriers and providing recommendations and overseeing the development of strategy with stakeholders to identify factors contributing to business value; aligning workflow and performance targets across departments and across KP and accountable for department performance targets and aligning with market strategies; optimizing and prioritizing operational initiatives and strategies related to departmental or program goals, objectives, and/or outcomes; partnering with internal and external stakeholders to identify areas of improvement and alleviate potential barriers to the implementation of human resource management programs; forecasting and establishing long-term survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and defining standards for audit documentation, information, and reports; and ensuring short and long-range financial goals are met by establishing and controlling the department budget and ensuring overall financial performance meets expectations. • Ensures standardized care delivery by: leveraging enterprise interdependencies across multiple programs and/or program workstreams to align key care delivery initiatives across KP; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for regional shared services cross-functionality; building relationships with key leaders internal and external to KP to develop and implement patient management solutions, ensuring consistency and seamless transitions across the continuum of care; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for regional shared services cross-functionality; overseeing multidisciplinary continuum of care / care at home leaders and service lines; establishing standards across the enterprise that ensure appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services for care across the continuum; planning the long-term strategic goals of emergency preparedness programs, overseeing regional shared services cross-functionality, and ensuring the shared services emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; providing strategic direction to project teams leading initiatives and overseeing implementation, equitable distribution of resources, and delivery on objectives; and defining and maintaining oversight, and communication at the enterprise level. • Oversees improvements to operations and technology processes by: forecasting and determining the direction of future strategic projects and providing oversight for multiple internal and external strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; using broad trends from analysis across operations processes to identify and facilitate implementation of new practices and solutions to optimize the performance of operations system processes; and consulting with executive management for the effective integration of performance metrics to monitor the success of strategic improvement projects across the organization.

Job Summary: To examine patients having full range of visual problems, diagnose visual diseases, disorders, and deficiencies, and prescribe treatment as licensed and credited. To refer patients to other appropriate Kaiser Permanente providers as needed for further evaluation and treatment. Essential Responsibilities: • Examines patients having a full range of visual problems by using a full field of optometry instruments and techniques. • Diagnoses visual diseases, disorders, and deficiencies and prescribes treatment according to the laws of the State of Maryland, District, or Commonwealth. • Prescribes and fits contact lenses. • Determines visual requirements of the partially sighted. Prescribes low-vision aids such as telescopic and microscopic lenses, magnifiers, and other optical devices to aid low-vision patients. • In the state or jurisdiction in which licensed or under the standing orders of a physician, uses diagnostic pharmaceutical agents to detect and diagnose ocular pathology. Uses examination techniques to determine ocular signs of systemic diseases and medications. • Refers patients to other appropriate Kaiser Permanente providers as needed for further evaluation and treatment. • Participates in departmental and educational meetings including peer review activities within the department and medical facility. • Consults regularly with internal medicine, pediatrics, and ophthalmology on patient care issues. • Assists in implementing eye care in-service education programs for medical center staff and at patient education seminars. • Under the standing orders of a physician and in co-management with an ophthalmologist, evaluates and manages stated anterior segment disorders.

Job Summary: To coordinate and monitor care of patients in the assigned clinical area. Essential Responsibilities: • Administers all oral and injecting medications in the assigned clinical area. Ensures narcotics and drug supplies are available and secured according to KP standards and regulatory laws. Initiates and monitors IV therapy for therapeutic and diagnostic procedures. • Provides ongoing assurance of functional emergency equipment and adequate emergency drug supplies. Responds to emergency situations throughout the medical facility and documents incidents to the supervisor. • Coordinates, implements, and evaluates patient teaching plans related to surgery, wound care, diabetes mellitus, hypertension, anticoagulant therapy, therapeutic diet instruction, weight control, and other designated areas. • Sets up, performs, and/or assists with procedures as appropriate. Provides wound care per provider team orders. • Coordinates recovery care of patients post-sedation and ensures safety measures for compromised patients. • Triages walk-in patients as needed or assigned. • Manages workflow of the delivery system and assists team members in identifying best methods for care. • Acts as a resource person to LPNs and Clinic Assistants. • Acts as patient advocate and resolves problems within HCT; escalates unresolved issues to Clinical Coordinator. • Performs fetal monitoring • Partners with physicians to assist with coordination of care through message management, phone triage, care advice, scheduling appointments, and patient requests. • Performs other related duties as directed.

Job Summary: Provides clinical and technical support services to providers and professional nursing staff in the Urgent Care department and/or Clinical Decision Unit in order to assist in provision of patient care, improve efficiency and optimize clinical outcomes. Essential Responsibilities: • Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays. • Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress. • Prepares patients to see the provider; assists prior to, during, and following examination as needed. • Performs all skills required of the Clinical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture for the purpose of drawing blood or inserting a saline lock. • Provides and reviews written instructions with patients as appropriate. • Maintains examination and treatment rooms and other clinical and reception areas. Cleans equipment following established organizational guidelines. Ensures that established standard supply levels are maintained and orders supplies as directed by the Clinical Operations Manager or lead RN. • Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures. Collects, secures, and accounts for payments received from members, in compliance with established procedures. • Performs other related duties as assigned.

Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential Responsibilities: • Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. • Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. • Manages continuum of care / care at home operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; leading survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports; and assisting in the development and management of their departments expenditures, payroll, and non-payroll budget with input from a higher-level leader. • Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management, ensuring consistency and seamless transitions across the continuum of care; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary continuum of care / care at home team(s); supports managing local agency and outside provider contract/vendor relations that provide optimal patient care and medical services for care across the continuum; implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives. • Manages improvements to operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.