Alexandria,VA:Warehouse Associate Part Time at The Home Depot
The Home Depot
**
Alexandria, VA
Posted 2 days ago
Role Based in Alexandria
Job Title: Warehouse Associate Part Time Company: The Home Depot Worksite: Alexandria, VA
Compensation: Benefits: A comprehensive benefits package is included. Clear growth pathways at our Alexandria office.
Position Scope
Core objectives involve Home improvement or remodeling experience Minimum Education: in Transportation, Delivery, Logistics.
• This Alexandria-based role is an excellent opportunity for professionals skilled in Home improvement or remodeling experience Minimum Education:.
• Our The Home Depot team in Alexandria, VA is growing.
• Benefit from working in Alexandria, a key hub for the Transportation, Delivery, Logistics industry.
Position Purpose:\nThe primary responsibility of the Warehouse Associate is to load unload merchandise from trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, or other material handling equipment. They safely operate forklifts or other machinery in order to complete tasks such as loading, unloading, sor\n...\nting, staging, and transporting products. The Warehouse Associate ensures jobs are staged and pulled prior to installation. They may call service providers and delivery carriers to schedule pick-ups and deliveries.\nKey Responsibilities:\n• 25% Contact Service Provider - Assists with completion of open services in a timely manner\n• 50% Loading and Unloading - Loads and unloads product and moves material within the warehouse\n• 25% Safety - Ensures site and warehouse safety standards and compliance, cleanliness and organization\nDirect Manager/Direct Reports:\n• This position typically reports to Branch Installation Manager\n• This position has 0 Direct Reports\nTravel Requirements:\n• Typically requires overnight travel less than 10% of the time.\nPhysical Requirements:\n• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.\nWorking Conditions:\n• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.\nMinimum Qualifications:\n• Must be eighteen years of age or older.\n• Must be legally permitted to work in the United States.\nPreferred Qualifications:\n• Home improvement or remodeling experience\nMinimum Education:\n• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.\nPreferred Education:\n• No additional education\nMinimum Years of Work Experience:\n• 1\nPreferred Years of Work Experience:\n• No additional years of experience\nMinimum Leadership Experience:\n• None\nPreferred Leadership Experience:\n• None\nCertifications:\n• None\nCompetencies:\n• Collaborates\n• Communicates Effectively\n• Customer Focus\n• Strong Customer Service Skills\n• Excellent Communication Skills\n• Knowledge of safety requirements\n• Ability to organize and manage time effectively
Join The Home Depot in Arlington as a Warehouse Associate Part Time
The Home Depot
**
Arlington, VA
Posted 2 days ago
Opportunity in Arlington
At a Glance
• Worksite: Arlington, VA
• Job Title: Warehouse Associate Part Time
• Employer: The Home Depot (Hiring in Arlington)
• This Arlington-based role is an excellent opportunity for professionals skilled in Home improvement or remodeling experience Minimum Education:.
• Our The Home Depot team in Arlington, VA is growing.
• Benefit from working in Arlington, a key hub for the Transportation, Delivery, Logistics industry.
Rewards
• Salary:
• Benefits: Eligible team members receive standard benefits.
• Impactful work with supportive local leadership.
Day-to-Day
• Apply your Home improvement or remodeling experience Minimum Education: skills at our Arlington location.
Position Purpose:\nThe primary responsibility of the Warehouse Associate is to load unload merchandise from trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, or other material handling equipment. They safely operate forklifts or other machinery in order to complete tasks such as loading, unloading, sor\n...\nting, staging, and transporting products. The Warehouse Associate ensures jobs are staged and pulled prior to installation. They may call service providers and delivery carriers to schedule pick-ups and deliveries.\nKey Responsibilities:\n• 25% Contact Service Provider - Assists with completion of open services in a timely manner\n• 50% Loading and Unloading - Loads and unloads product and moves material within the warehouse\n• 25% Safety - Ensures site and warehouse safety standards and compliance, cleanliness and organization\nDirect Manager/Direct Reports:\n• This position typically reports to Branch Installation Manager\n• This position has 0 Direct Reports\nTravel Requirements:\n• Typically requires overnight travel less than 10% of the time.\nPhysical Requirements:\n• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.\nWorking Conditions:\n• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.\nMinimum Qualifications:\n• Must be eighteen years of age or older.\n• Must be legally permitted to work in the United States.\nPreferred Qualifications:\n• Home improvement or remodeling experience\nMinimum Education:\n• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.\nPreferred Education:\n• No additional education\nMinimum Years of Work Experience:\n• 1\nPreferred Years of Work Experience:\n• No additional years of experience\nMinimum Leadership Experience:\n• None\nPreferred Leadership Experience:\n• None\nCertifications:\n• None\nCompetencies:\n• Collaborates\n• Communicates Effectively\n• Customer Focus\n• Strong Customer Service Skills\n• Excellent Communication Skills\n• Knowledge of safety requirements\n• Ability to organize and manage time effectively
OUTSIDE SALES REPRESENTATIVE - Arlington, VA
The Home Depot
**
Arlington, VA
Posted 2 days ago
Position Purpose:
The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.
Key Responsibilities:
• 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
• 60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
• 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
• 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.
Direct Manager/Direct Reports:
• This Position typically reports to the Pro Sales Manager
• This Has 0 Direct Reports
Travel Requirements:
• Typically requires overnight travel 20% to 50% of the time.
Physical Requirements:
• Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Working Conditions:
• Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
Preferred Qualifications:
• Working knowledge of Microsoft Office Suite
• 5 years of professional work experience
• 2 years account management/sales management experience
• 2 plus years home improvement or home building industry experience
• Successful professional growth in a high-paced retail environment
• Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
• Ability to leverage relationships to accomplish sales and profitability goals
• Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
• Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
• Strong leadership and negotiation skills; ability to persuade or influence others
• Excellent communication skills (verbal, written) and able to communicate globally
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2
Preferred Years of Work Experience:
• 5
Minimum Leadership Experience:
• No previous leadership experience
Preferred Leadership Experience:
• No previous leadership experience
Certifications:
• None
Competencies:
• Action Oriented
• Being Resilient
• Persuades
• Builds Networks
• Communicates Effectively
• Customer Focus
• Drives Results
Pro Experience Manager
The Home Depot
**
Hyattsville, MD
Posted 2 days ago
Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.
Key Responsibilities:
• 30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls & Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.
• 30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing & Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations
• 15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
• 25%- Shared Manager on Duty – Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.
Direct Manager/Direct Reports:
• This Position typically Reports to Specialty ASM or Pro ASM
• This position has 4 Direct Reports
Travel Requirements:
• No travel required
Physical Requirements:
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
• 1 year of relevant work experience, including management of people and retail operations.
Preferred Qualifications:
• At least 1 year prior merchandising and/or operational experience.
• At least 1 year leadership experience, preferably big box retail.
• Knowledge of the home improvement industry.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2 + years of previous related work experience
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• 1+ year of previous leadership Experience
Preferred Leadership Experience:
• 1+ year of previous leadership Experience
Certifications:
• None
Competencies:
• Decision Quality
• Self-Development
• Situational Adaptability
• Customer Focus
• Manages Conflict
• Develops Talent
• Manages Conflict
Ops Experience Manager
The Home Depot
**
Aspen Hill, MD
Posted 2 days ago
Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes—strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.
Key Responsibilities:
• 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
• 30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
• 15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
• 25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.
Direct Manager/Direct Reports:
• This Position typically Reports to Operation Assistant Manager
• This position has 4 Direct Reports
Travel Requirements:
• No travel required
Physical Requirements:
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
• 1 year of relevant work experience, including management of people and retail operations.
Preferred Qualifications:
• At least 1 year prior merchandising and/or operational experience.
• At least 1 year leadership experience, preferably big box retail.
• Knowledge of the home improvement industry.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2 + years of previous related work experience
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• 1+ year of previous leadership Experience
Preferred Leadership Experience:
• 1+ year of previous leadership Experience
Certifications:
• None
Competencies:
• Action Oriented
• Decision Quality
• Collaborates
• Self-Development
• Situational Adaptability
• Communicates Effectively
• Customer Focus
• Manages Conflict
• Develops Talent
• Manages Conflict
Freight & Receiving Specialist - Stock, Load & Service
The Home Depot
**
Washington, DC
Posted 2 days ago
A leading home improvement retailer in Washington is seeking associates for Freight/Receiving positions. Candidates will ensure the store is stocked and ready for business daily by loading and unloading trucks, moving materials throughout the store, and maintaining proper inventory levels. Excellent customer service skills are required due to frequent customer interaction. Positions may include Freight Team Associate, Freight Team Lead, or Receiving Associate.
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Sales Specialist
Home Depot
**
University Park, MD
Posted 11 days ago
Company Overview:
Home Depot is a leading retailer in home improvement products, services, and solutions. As a trusted brand, we help customers bring their project ideas to life by offering a wide range of quality products, including samples, installations, and related services. With a commitment to innovation and customer satisfaction, Home Depot is dedicated to helping people make their homes the best place to live. Our Sales Specialist role is an essential part of the customer experience, contributing to the company’s mission by delivering exceptional service and sales solutions in a collaborative, fast-paced environment.
Role and Responsibilities:
The Sales Specialist at Home Depot will play a crucial role in assisting customers with their home improvement projects. You will actively engage with customers to identify their needs, offer personalized product recommendations, and drive sales through effective communication and service. This position involves meeting sales goals, managing customer relationships, and providing ongoing support throughout the sales process. The Sales Specialist will also help ensure the store remains clean, organized, and safe, while contributing to the team’s overall performance.
• Engage with customers to assess their project needs and offer product recommendations.
• Provide detailed product samples and information, highlighting features, benefits, and options.
• Recommend installation services and related solutions to ensure customer satisfaction.
• Address customer concerns and provide solutions to improve their shopping experience.
• Stay up-to-date on current promotions, financing options, and local competitors to guide customers effectively.
• Meet monthly sales goals and performance metrics to contribute to store targets.
• Monitor inventory levels and help maintain in-stock products to support a seamless shopping experience.
• Collaborate with team members to maintain a clean, organized, and safe store environment.
Required Skills and Experience:
• Proven customer service skills with a focus on sales and relationship building.
• Experience working in a retail environment, preferably in sales or a similar role.
• Strong communication skills, both verbal and written, to engage customers and explain product details effectively.
• Ability to multitask in a fast-paced environment and meet performance goals.
• Detail-oriented with the ability to manage inventory and ensure product availability.
• Basic understanding of home improvement products and services is a plus.
Preferred Qualifications:
• Experience in home improvement retail or related industries.
• Knowledge of installation services and related offerings.
• Familiarity with sales software or customer relationship management (CRM) tools.
• Ability to work flexible hours, including weekends and holidays, as needed.
Compensation and Benefits:
• Competitive salary starting at $22.00 per hour.
• Healthcare, dental, and vision coverage for full-time employees.
• 401(k) with company match.
• Employee discounts on products and services.
• Paid time off (PTO) and holiday pay.
• Career development opportunities, including training programs and advancement potential.
About Home Depot:
At Home Depot, we are committed to fostering a diverse and inclusive environment that encourages growth and development for all employees. We prioritize teamwork, respect, and a customer-first mentality. With a focus on community involvement, innovation, and providing an exceptional customer experience, Home Depot is not only a place to shop but also a place where employees can thrive. Whether you’re helping a customer build their dream kitchen or solving a technical challenge, we value every member of our team for their contribution to our shared mission of improving the lives of our customers.
Merchandising Assistant Store Manager
The Home Depot
**
Clifton Park, NY
Posted 11 days ago
Position Purpose:
Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation
MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities.
Key Responsibilities:
• 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
• 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
• 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
• 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
• This Position typically reports to the Store Manager
• This Position has 0 Direct Reports
Travel Requirements:
• Typically requires overnight travel less than 5% of the time.
Physical Requirements:
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
Preferred Qualifications:
• Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
• 1
Preferred Years of Work Experience:
• 3
Minimum Leadership Experience:
• 3
Preferred Leadership Experience:
• 3
Certifications:
• None
Competencies:
• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness
Specialty Assistant Store Manager In Training
The Home Depot
**
Issaquah, WA
Posted 11 days ago
Position Purpose:
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
Key Responsibilities:
• 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
• 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
• 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
• 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports:
• This Position typically reports to Store Manager
• This Position has 0 direct reports.
Travel Requirements:
• Typically requires overnight travel less than 5% of the time.
Physical Requirements:
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
Preferred Qualifications:
• Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
• 3
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• 1+ year of previous leadership experience
Preferred Leadership Experience:
• 2+ years of previous leadership experience
Certifications:
• None
Competencies:
• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness
Operations Experience Manager
The Home Depot
**
Aiken, SC
Posted 11 days ago
Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes—strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.
Key Responsibilities:
• 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
• 30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
• 15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
• 25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.
Direct Manager/Direct Reports:
• This Position typically Reports to Operation Assistant Manager
• This position has 4 Direct Reports
Travel Requirements:
• No travel required
Physical Requirements:
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
• 1 year of relevant work experience, including management of people and retail operations.
Preferred Qualifications:
• At least 1 year prior merchandising and/or operational experience.
• At least 1 year leadership experience, preferably big box retail.
• Knowledge of the home improvement industry.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2 + years of previous related work experience
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• 1+ year of previous leadership Experience
Preferred Leadership Experience:
• 1+ year of previous leadership Experience
Certifications:
• None
Competencies:
• Action Oriented
• Decision Quality
• Collaborates
• Self-Development
• Situational Adaptability
• Communicates Effectively
• Customer Focus
• Manages Conflict
• Develops Talent
• Manages Conflict
MEASURE TECHNICIAN
The Home Depot
**
Hillsboro, OR
Posted 11 days ago
Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
This is a part-time, field-based role supporting customers in Hillsboro, OR and surrounding areas.
Key Responsibilities:
• 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.
Direct Manager/Direct Reports:
• This Position typically reports to the Assistant Market Manager
• This Position has up to 0 Direct Reports
Travel Requirements:
• Travel between locations required.
Physical Requirements:
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Reliable Transportation
Preferred Qualifications:
• None
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Preferred Education:
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Minimum Years of Work Experience:
• 1+ years of previous related work experience
Preferred Years of Work Experience:
• 1 + years of previous related work experience
Minimum Leadership Experience:
• No previous leadership experience
Preferred Leadership Experience:
• No previous leadership experience
Certifications:
• None
Competencies:
• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
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