Jobs at Hilton

Job Summary: Hilton is seeking a Front Desk Supervisor.Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Responsibilities: • Oversees front desk operations. • Provides guest service, guidance and leadership to ensure consistent customer service is provided. • Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. • Resolves customer complaints. • Trains, supervises, schedules and assists in evaluating staff. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following • key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Benefits: • Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. • Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . • Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

Job Summary: A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within. Responsibilities: • As front desk agent, you will greet and register guests, providing prompt and courteous service • Checks guests out of the hotel • Resolves guest challenges throughout their stay in the hotel • Upgrades guests, and promotes hotel services and amenities Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs • Promotes and administers Marketing Programs for arriving guests Ensures guest knows location of room, and arranges for team member to accompany guest to room • Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc Qualification: • Completed high school certificate or equivalent • Positive attitude and good communication skills • Commitment to delivering a high level of customer service • Excellent grooming standards • Ability to work on your own and as part of a team • Hospitality - We're passionate about delivering exceptional • guest experiences Integrity,We do the right thing, all the time • Productivity • Dependability

Job Summary of Hotel Guest Room Cleaner: The responsibilities of a Hotel Guest Room Cleaner include cleaning guest rooms and responding to guest requests, in line with the hotel's commitment to exceptional service and financial success. We have both full-time and part-time positions available. Flexible hours are provided. We are currently hiring, and no experience is required.Excellent benefits and opportunities for advancement from within are available.Housekeepers help to establish a welcoming atmosphere that supports a positive guest experience and high satisfaction levels. Responsibilities of Hotel Guest Room Cleaner: • Keep the room tidy and in good condition to create a welcoming atmosphere for guests. • Supervise the lost and found system, ensuring that all lost items are properly accounted for and any guest belongings left behind are stored securely. • Inform management of any necessary maintenance or damaged items that need addressing. • Be responsive to guests by giving extra towels, materials, or support whenever required. Benefits of Hotel Guest Room Cleaner: • Medical, dental, and vision insurance policies provide protection against unexpected healthcare expenses and promote preventive care • Paid time off, which includes vacation days and sick leave, is an essential component of employee compensation packages in many workplaces • By incorporating a company match, the 401(k) retirement plan motivates employees to save for retirement by providing an extra incentive through employer contributions • Hilton provides its employees with exclusive travel savings Additional Information: 100% company-paid life and disability insurance; subsidized comprehensive health, dental, and vision plans

The beautiful Embassy Suites by Hilton Washington DC Convention Center is looking for a full-time Cook I to join their culinary team! This 384-suite property is set in the Penn Quarter neighborhood of D.C., just two blocks from the Washington Convention Center and a mile from the National Mall. Ideal candidates for this position possess a minimum of two years cooking experience, with training on all stations (grill/sauté/fryer) as well as prep/knife skills. It would be considered an asset for the position to have a recent food safety training and/or previous hotel culinary experience! Shift Pattern: candidates should be available to work AM and PM shifts as needed, weekdays/weekends/holidays as needed without restrictions Pay Rate: $24.95 – $29.63 per hour, final offer based on experience Medical Insurance Coverage available – for you and your family! The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: • Access to pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental health resources including Employee Assistance Program • Best-in-Class Paid Time Off (PTO) • Go Hilton travel program: 100 nights of discounted travel • Parental leave to support new parents • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* • 401K plan and company match to help save for your retirement • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount • Career growth and development • Team Member Resource Groups • Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Cook I, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Prepare food items according to designated recipes and quality standards • Maintain cleanliness and comply with food sanitation standards at all times • Manage guest orders in a friendly, timely and efficient manner • Ensure knowledge of menu and all food products • Stock and maintain designated food station(s) • Visually inspect all food sent from the kitchen • Practice correct food handling and food storage procedures according to federal, state, local and company regulations • Prepare requisitions for supplies and food items, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HGV Now Offers Day One Team Member Benefits! Here’s why you will love It here: • Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports your physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • And more! The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations as a Facilities Coordinator/Administrative Assistant. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Main Responsibilities: • Prepares purchase orders by verifying specifications and prices. • Monitor the status of open purchase orders to ensure on-time delivery of materials, including timely resolution, communication, and mitigation of potential issues. • Expedite and defer orders as required based on schedule/inventory changes • Manage and resolve issues regarding PO to invoice discrepancies, returns and quality issues with suppliers and internal departments for categories managed • Verifies receipt of items by comparing items received to items ordered; resolves shipment in order with suppliers. • Prepares and submit RPR’s for projects • Authorizes payment for purchases by forwarding receiving documentation. • May be required to do other duties and special projects as assigned by your leader. What are we looking for? • High school/GED • Previous experience in the shipping/receiving/facilities department. • Excellent written, verbal and organizational skills • Ability to deal with multiple tasks and work independently. • Proficient in Microsoft Office program, specifically Word and Excel. • Previous knowledge and experience in Coupa or similar purchasing/procurement systems • Previous knowledge and experience in Asgard or similar maintenance/inventory control systems • Ability to lift a minimum of 50 pounds. Schedule: Monday-Friday, some weekends as needed Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing? Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an exceptional opportunity for you to join our world-class team at Hilton Grand Vacations as a Vacation Sales Ambassador. At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, you will play a crucial role in our success by promoting and selling our world-class vacation packages to guests inside Hilton branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role. Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K! Responsibilities: • Provide guest services to resort guests and visitors • Engage with potential customers to determine their vacation needs and preferences. • Deliver persuasive sales presentations to showcase the benefits of our vacation packages. • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations. • Build and maintain relationships with customers to ensure exceptional customer service. • Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets. • Collaborate with team members to exchange effective strategies and foster collective achievements. Qualifications - Internal What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility. • Commitment to provide world class customer service • Previous sales experience, preferably in a commission-based role • Effective communication and collaboration abilities • Self-motivated with a competitive spirit • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment. • Excellent problem-solving and negotiation skills • Ability to work a flexible schedule including nights, weekends, and holidays. • At least one year hospitality and/or customer service experience • Must be proficient in all Microsoft Office applications. • High School Diploma or GED What will it be like to be a Team Member with Hilton Grand Vacations? There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Maintenance Tech I to join our team at MountainLoft resort in Gatlinburg, TN. In this role, you will help bring vacation dreams to life by maintaining the guestrooms, public spaces, and back of the house areas in good repair, ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the task to the highest standards. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you! Here’s why you will love It here: • Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision • Driven Compensation • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports your physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • And more! Job details: Full-time- Schedule: 8:00am- 4:30pm, including weekends and holidays. What Will I be doing? • Inspect guestrooms, public spaces and back of the house areas to repair. • Basic electrical, plumbing, carpentry and mechanical experience are used frequently on the job. • Climb ladders up to 30 feet high and reach in all directions, often overhead. • Detailed record keeping in English is required for logs and inspection sheets. • May be required to do other duties and special projects as assigned by your leader. What are we looking for? • 0-6 months previous experience. • Valid Driver's license (preferred) • Ability to climb stairs and ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and perform grasping, stooping, and overheard reaching with out Capable of climbing stairs/ladders up to 40 feet, pushing/pulling up to 100 lbs., lifting/carrying up to 50 lbs., and performing grasping, stooping, and overhead reaching. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • 3-5 years or more of related experience Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today. As a Reservations Support Specialist, you play a vital role in supporting internal servicing teams and ensuring the organization maintains the tour and room inventory required to meet and exceed budgeted goals. The position focuses on acquiring additional tour and hotel inventory while applying strong communication, critical thinking, and organizational skills to maximize availability and operational efficiency. You will also collaborate closely with the data entry department to manage transactional reservation communications with contracted hotel partners. This includes processing booking, verification, and cancellation requests across multiple booking channels, as well as securing additional inventory when needed to support business demands. Schedule: Variable work shifts, which will include evenings, weekends, and holidays (Monday through Sunday, 9 am to 9 pm). This is not a remote position. Responsibilities: • Handle an array of phone calls and written requests from internal departments, such as requests for checking availability, asking for additional hotel/resort or tour inventory, assistance with creating/changing packages. • Use Salesforce to effectively record, track, and solve reservation requests/issues received from sales and servicing departments • Ensure all guests have adequate accommodation in a timely manner by sending daily hotel manifests, following up on any missing or un-returned manifests, and completing reassignments to other comparable properties as needed • Book, modify, and cancel reservations in various systems and online booking portals. • Responsible for item maintenance, such as monitoring/opening/closing allotments, identifying missing records for costs and rates, updating item details, etc. Benefits: • Paid training: You will earn as you learn to be a Hilton Grand Vacations specialist and brand ambassador. • Career Growth: We believe in developing our current talent, we promote within. • Fantastic benefits package: We offer Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits! • Work/Life Balance: You will receive generous paid-time off after 90 days of employment. We are a highly philanthropic and socially responsible organization! • Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more! Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Qualifications: • High school diploma or equivalent (GED) required • Strong written, verbal, and interpersonal communication skills • Computer proficient • Detail oriented, able to handle multiple projects, adhere to deadlines, exceptional problem solving and follow up skills Customer service, hospitality, data entry, and/or call center experience a plus

There’s something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent, passion, and dedication to our brand that has energized the success of Hilton Grand Vacations.

The Hilton Boston Park Plaza is looking for a Senior Sales Manager to join our team This hotel is a timeless landmark hotel recently refreshed through a $100 million renovation. It offers over 70,000 square feet of flexible event space, including grand ballrooms, modern meeting rooms, and unique industrial-chic venues. With 1,060 guestrooms, the hotel seamlessly combines classic style with contemporary comfort. Our ideal candidate brings a minimum of five years of experience in a senior level hotel sales role, with a strong background in a full‑service convention hotel environment. They excel across all market segments and possess a deep understanding of the sales process, including the ability to analyze business opportunities, cultivate senior‑level client relationships, secure group business, and confidently negotiate contracts. Experience working with Corporate and Association clients requiring 125+ guestrooms is highly desirable. This candidate brings the judgment and expertise needed to contribute to decisions that impact group business strategy and communicates clearly and confidently with clients. This role is an in‑office position. Pay Range: This is salaried role in the range of $90,000.00-100,000.00 based on qualifications and experience. The position qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance. Shift Pattern: Typical office hours of 8:30AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement for the hotel. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: • Access to pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental health resources including Employee Assistance Program • Best-in-Class Paid Time Off (PTO) • Go Hilton travel program: 100 nights of discounted travel • Parental leave to support new parents • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* • 401K plan and company match to help save for your retirement • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount • Career growth and development • Team Member Resource Groups • Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?: The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: • Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. • Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. • Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. • Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. • Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. • Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. • Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. • Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. • Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: • Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. • Create and execute plan to shift share from your competitors. • Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: • Negotiate contracts and commission agreements with end-user customers and intermediaries. • Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. • Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-ZR1

Hilton Boston Park Plaza is looking to welcome a Banquet Manager to help lead their team! This property is conveniently located downtown steps away from the Public Garden, Theater District, and many of the city's most popular historic sites. Boasting 1,060 rooms, 4 outlets, and 70,000+ square feet of meeting space. This position will report to the Director of Banquets and will oversee a union banquet team (20+ team members). The ideal candidate holds 3+ years experience in Banquets and Banquet Set-up in a hotel with 500+ rooms and 50,000+ square feet of meeting/event space. Current manager or supervisor looking for their next step. Prior experience managing a union team is required. Ability to work the required shifts. Shift Pattern: Full availability (AM/PM/Overnight) Weekdays, weekends, holidays as needed. Between the hours of 4:00AM and 1:00AM. Salary Range: $73,000-$77,000 yearly The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: • Access to pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental health resources including Employee Assistance Program • Best-in-Class Paid Time Off (PTO) • Go Hilton travel program: 100 nights of discounted travel • Parental leave to support new parents • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* • 401K plan and company match to help save for your retirement • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Banquet Manager is responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. • Directs and provides oversight to the Meetings and Convention Services Managers /Facilities Managers who are responsible for the daily inspection of meetings/banquets set up for ensuring that they are properly set and on schedule. • Manage and lead banquet/facilities Houseperson. • Oversee the break down of the function room and ensure proper storage of equipment • Ensure compliance with health, safety, sanitation and alcohol awareness standards • Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. • Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward • Recruit, interview and train team members • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!