Jobs at Hilton

A luxury hotel brand is seeking an experienced Bartender to enhance guest experiences through refined beverage service. You will craft exquisite cocktails and provide attentive service in an upscale dining environment. Ideal candidates will have strong mixology skills and a passion for luxury hospitality. You'll collaborate with culinary teams and adhere to high standards, ensuring every guest receives exceptional service. The role demands a professional appearance and the ability to thrive in a fast-paced environment. #J-18808-Ljbffr

Job Summary of Hotel Services Assistant: The responsibilities of a Hotel Services Assistant at Hilton encompass the cleanliness and maintenance of designated hotel spaces, along with promptly responding to guest needs to maintain superior guest service and financial viability. Responsibilities of Hotel Services Assistant: • The responsibilities of a Hotel Services Assistant involve the cleaning and maintenance of specified hotel areas, as well as promptly responding to guest requests, all to maintain the hotel's reputation for exceptional guest service and financial viability. • Carry out cleaning tasks in specified regions like washrooms, shared spaces, workplaces, and rooms for events • Perform functions like dusting, polishing furniture, vacuuming, mopping, sweeping floors, carpet cleaning, window washing, and disposing of waste materials • Document any maintenance problems and objects that need fixing • Manage and restock supply rooms as necessary • Accommodate guest desires and contribute to the tidying of guest lodgings, as called for. Benefits of Hotel Services Assistant: • Competitive hourly pay • The 401(k) retirement plan, often with a matching contribution component from employers, allows employees to save for retirement with pre-tax dollars • Medical Insurance

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Responsibilities: • Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. • Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. • Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. • Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Required Skills and Experience: • High school diploma or GED preferred. • Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. • Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. • Significant bending required. EEO AA M/F/Vet/Disabled Benefits • Well-Being Benefits • Sick Policy • Weekly Pay • Long Term Planning: • 401(k) Retirement Program • Paid Life Insurance • Team Member Programs: • Employee of the Month/Year • Annual Performance Appraisals and Wage Increase Opportunities • Annual Team Member Banquets • Annual Team Member Engagement Survey • Discounted Room Rates for Team Members, Family and Friends • Complimentary Room Stays $17.65 - $17.65 an hour B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Source: Hospitality Online

Position: Front Office Manager - Doubletree by Hilton Crystal City Job Description - Front Office Manager - Doubletree by Hilton Crystal City (HOT0 CBD3) Job Description Job Number HOT0 CBD3 Work Locations Double Tree Crystal City 300 Army Navy Drive Arlington The beautiful Double Tree by Hilton Crystal City is seeking a front office manager to join their guest services team! This 627-room property is half a mile south of The Pentagon near I-395 and the Pentagon City Metro station is only a three-block walk away! In this role, you will report to the Assistant Director of Front Office and oversee a union team of 1-3 union Guest Service Agents per shift. Interested applicants should be available to work AM, PM and overnight shifts as needed, any day of the week/weekends/holidays as needed. The ideal candidate for this position will possess one year of supervisory experience in a full-service hotel front office with previous experience as a MOD (manager on duty). It would be considered an asset for this position to have worked with a union! The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through Daily Pay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt - Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly • Ensure compliance with Company standards • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns • Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events • Complete audit procedures, as needed • Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its…

The beautiful Hilton Arlington National Landing is looking for a Room Attendant to join their team! This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away. Ideal Candidate will have at least 1 year of Room Attendant and Customer experience and be able to communicate and understand the English language. Shift Pattern: Candidate will work rotating shifts throughout the week, including weekends and holidays. Pay Rate: $23.83 What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: • Go Hilton travel program: 100 nights of discounted travel • Access to your pay when you need it through DailyPay • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications • Flexible shifts and days off • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care • Mental health resources including free counseling through our Employee Assistance Program • Best-in-Class Paid Time Off (PTO) • 401K plan and company match to help save for your retirement • Available benefits may vary depending upon property-specific terms and conditions of employmen What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming • Change and replenish bed linens, towels and guest amenities, as needed • Perform deep cleaning tasks, as needed • Stock, maintain and transport housekeeping supply cart on a daily basis • Dispose of trash and recyclables • Respond to special guest requests in a timely, friendly and efficient manner • Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Server Assistant on the Food & Beverage Team! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. • Classification: Full-Time • Shift: Various – must be available to work weekdays, weekends, and holidays. • Pay Rate: The pay rate for this role is $21.63 per hour and is based on applicable and specialized experience and location. • Union Position: This position is part of the Local 25 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. • Ensure tableware is in good and working condition and report any defects for repair • Stock, maintain and clean designated food station(s) • Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. • Retrieve and transport dirty tableware to dishwashing area • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: • Access to pay when you need it through DailyPay • Medical Insurance Coverage – for you and your family • Mental health resources including Employee Assistance Program • Best-in-Class Paid Time Off (PTO) • Go Hilton travel program: 100 nights of discounted travel • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-AC2

Position: Summer Internship - Graduate by Hilton Minneapolis Schulte Companies is seeking an energetic, experienced, and hands on Intern to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES • Assist in daily hotel operations within assigned department(s) including guest service, administrative support, and back-of-house tasks. • Observe and participate in the delivery of exceptional guest experiences. • Complete assigned projects and tasks as directed by departmental leaders. • Learn internal systems, standard operating procedures (SOPs), and brand service standards. • Attend and participate in team meetings, training sessions, and cross-departmental shadowing opportunities. • Provide support during peak service periods, special events, and other operational needs. • Gather data and provide feedback on hotel performance and guest satisfaction where applicable. • Uphold company values, professionalism, and hospitality service standards throughout the internship. EDUCATION AND EXPERIENCE • Currently enrolled in or recently graduated from a college or university program related to Hospitality Management, Business, Tourism, or a related field. • Previous customer service or hospitality experience is a plus but not required. • Must be eligible to receive academic credit if required by school (if internship is for credit). KNOWLEDGE, SKILLS AND ABILITIES • Interest in hotel operations and a passion for hospitality. • Strong communication and interpersonal skills. • Professional demeanor, positive attitude, and a willingness to learn. • Ability to multitask and adapt in a fast-paced environment. • Basic computer proficiency (Microsoft Office, email, etc.); experience with hotel management systems is a plus. • Ability to work flexible hours, including evenings, weekends, and holidays as needed. • The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. • Schulte Companies is an Equal Opportunity Employer.

What will I be doing? There is something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations. We are seeking results oriented personalities. If you enjoy collaborating with new potential clients and helping couples and families, make memories by enjoying vacations, this is the right opportunity you seek in your next career move. An In-House Sales Professional with Hilton Grand Vacations is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. • Takes guests on resort tours. • Presents our products. • Follows finance guidelines. • Commits to the company's operating policies, procedures, sales, and customer service philosophies. • Must have a valid Real Estate License. • Minimum of One year Timeshare sales experience. Types of candidates we are looking for: • Ability to work a flexible schedule to include weekends and holidays. • Previous sales and marketing experience in a similar luxury goods or services sector is a plus. • Communication & partnership skills • A sharp professional image with the ambition to make things happen. • Experience selling branded Timeshare or Vacation Ownership products is a plus. Why do team members like working for us: • Uncapped commissions and competitive earning potential of $150,000 - $400,000+ annually (performance-based) • Competitive earnings package (bonus, annual bonus) • Excellent health care options (medical, dental, and vision that encourage preventative care) • Paid Time Off (PTO) allows for adventure, rest, relaxation, or recuperation. • All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan • Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year! • And so much more Explore a grand career with Hilton Grand Vacations − where inspiration takes you places! What will I be doing? As an In House Sales Professional you would be responsible for carrying out your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: • Welcome clients and present luxury vacation ownership products to potential buyers. • Maintain effective communication with clients and provide follow up to ensure customer happiness. • Collaborate with Quality Assurance Managers to resolve guest related issues as they arise. • Attend all sales training and sales meeting for key information on product and related updates. • Apply selling concepts promoted at Hilton Grand Vacations. • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners. • Perform follow-up interactions to complete a sale with Guests and Owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines. • Generate referral leads with each new customer. • Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies. • Work well in a team environment. Why do Team Members Like Working for us! • Excellent earnings package and uncapped commissions. • Outstanding health care options (medical, dental, and vision that encourage preventative care). • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights. To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Must be able to work a flexible work schedule to include weekends and holidays. • Proficiency (reading/writing/speaking) in English. • Minimum one year of proven sales experience. • Ability to resolve complex customer service issues. • Proven ability to adapt to changes in a fast-paced environment. • 6 months of previous timeshare/vacation ownership experience. • High School diploma or equivalent It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • 1 + years of previous timeshare/vacation ownership experience preferred. • Two years of proven track record negotiating and closing high-end sales. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are looking for a Front Desk Clerk at The Cove on Ormond Beach, a Hilton Vacation Club. In this role, you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing. Main Responsibilities: • Check in and out Owners and Guests • Respond to guests’ requests. • Assists guests with reservations or changes. • Generates invoices and collects payments. • Maintains safety deposit boxes. • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. • Work as a team with co-workers to complete checklists and daily duties. • Prepares and consistently restocks the front desk with supplies. • Other duties as requested by your leader. What are we looking for: • Prior customer service experience. • A professional demeanor. • Proficient in the English language, both verbally and in writing. • Ability to multi-task responsibilities and prioritize. • Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: • Precious Front Desk Clerk experience. • Cash handling. Extraordinary People, Exceptional Benefits: • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports your physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • And more! Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek’s Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022. • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. • Check in and out Owners and Guests • Respond to guests’ requests. • Assists guests with reservations or changes. • Generates invoices and collects payments. • Maintains safety deposit boxes. • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. • Work as a team with co-workers to complete checklists and daily duties. • Prepares and consistently restocks the front desk with supplies. • Other duties as requested by your leader. • Prior customer service experience. • A professional demeanor. • Proficient in the English language, both verbally and in writing. • Ability to multi-task responsibilities and prioritize. • Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: • Precious Front Desk Clerk experience. • Cash handling.

Job Requirements Hotel General Manager Embassy Suites Beach Resort | Gulf Shores, AL About us: Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states. The Embassy Suites Beach Resort in Gulf Shores, Alabama, is a brand-new beachfront resort offering elevated service, upscale amenities, and unforgettable coastal experiences. We are currently seeking an experienced General Manager to oversee this beautiful coastal property. Position Overview: The General Manager is responsible for the overall leadership, strategic direction, and operational performance of this full-service resort. This role requires a dynamic hospitality leader with strong full-service experience, deep food & beverage expertise, Hilton brand knowledge, and proven success operating in a highly seasonal market. The General Manager will drive revenue growth, operational excellence, guest satisfaction, and team engagement while maintaining compliance with Hilton brand standards and Peachtree’s financial and operational expectations. Key Responsibilities: Strategic & Financial Leadership • Drive total hotel performance including Rooms, F&B, Catering, and ancillary revenue. • Lead annual budgeting, forecasting, and capital planning. • Maximize profitability through strategic labor management and cost controls. • Partner with ownership and asset management on long-term value creation. Food & Beverage • Direct oversight of all food & beverage operations, including outlets, banquet/catering, and seasonal programming. • Drive F&B profitability while enhancing guest experience. • Ensure strong cost controls, inventory management, and menu engineering. • Collaborate with culinary leadership to elevate brand-aligned offerings. Hilton Brand & Systems Management • Maintain full compliance with Hilton Worldwide brand standards and QA processes. • Ensure effective use of Hilton systems, including OnQ/PEP and revenue platforms. • Lead brand audits, action planning, and guest satisfaction initiatives. Seasonality & Resort Market Leadership • Strategically manage peak and off-season labor models. • Develop creative programming and community partnerships to drive shoulder-season demand. • Maintain service consistency during high-volume summer months. Talent & Culture • Recruit, develop, and retain top hospitality talent. • Build a culture of accountability, engagement, and performance. • Lead succession planning for department heads. • Serve as a visible, hands-on leader across all departments. Guest & Community Engagement • Maintain exceptional guest satisfaction scores. • Actively engage in the Gulf Shores community. • Represent the hotel and Peachtree in local tourism and business organizations. Qualifications: • 8+ years of General Manager experience in a full-service hotel environment. • Resort or high-seasonality market experience strongly preferred. • Significant food & beverage leadership experience required. • Prior experience with Hilton-branded hotels preferred. • Proven P&L leadership with measurable performance results. • Strong systems knowledge (Hilton platforms, Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems). • Bachelor’s degree in Hospitality, Business, or related field preferred. • Hospitality certifications: CHA, CHRM, CHSP, are a plus. Benefits: Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Work Experience • 8+ years of General Manager experience in a full-service hotel environment. • Resort or high-seasonality market experience strongly preferred. • Significant food & beverage leadership experience required. • Prior experience with Hilton-branded hotels preferred. • Proven P&L leadership with measurable performance results. • Strong systems knowledge (Hilton platforms, Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems). • Bachelor’s degree in Hospitality, Business, or related field preferred. • Hospitality certifications: CHA, CHRM, CHSP, are a plus. Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

As a Front Desk Clerk you would be responsible for completing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards: • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. • Inputs information into the computerized reservation system to update and maintain records. • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. • Generates invoices and collects monies due through the rental program and through merchandise sales. • Maintains safety deposit boxes. • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. • Prepares and consistently restocks the front desk with supplies including preparing arrival packets. • Provides information on area attractions and resort amenities. • Type correspondence and reports for management as needed. We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO) program, and outstanding travel benefits! What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: • Proficient English language/social skills with the ability to communicate both verbally and in writing. • A courteous, professional demeanor and presentation need to prevail when handling upset guests and difficult situations. • Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. • Ability to multi-task responsibilities and prioritize duties to meet organizational demands. • 6 months of Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Front Desk/Guest Services Agent • Cash/credit card transactions • Resort Hospitality or related industry Here’s why you will love it here: • Encouraging Leadership • Recognition Programs and Rewards • Discounted hotel rates worldwide! • 401(k) program with company match. • Paid Time off and Paid Sick Days • Employee stock purchase program • Tuition reimbursement programs • Numerous learning and advancement opportunities • And more! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. • Inputs information into the computerized reservation system to update and maintain records. • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. • Generates invoices and collects monies due through the rental program and through merchandise sales. • Maintains safety deposit boxes. • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. • Prepares and consistently restocks the front desk with supplies including preparing arrival packets. • Provides information on area attractions and resort amenities. • Type correspondence and reports for management as needed. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: • Proficient English language/social skills with the ability to communicate both verbally and in writing. • A courteous, professional demeanor and presentation need to prevail when handling upset guests and difficult situations. • Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. • Ability to multi-task responsibilities and prioritize duties to meet organizational demands. • 6 months of Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Front Desk/Guest Services Agent • Cash/credit card transactions • Resort Hospitality or related industry