Jobs at Ford

We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford of Canada's operations include a national headquarters, three vehicle assembly and engine manufacturing plants, three parts distribution centres, and three Connectivity and Innovation centres. Ford employs approximately 7,000 people in Canada, while an additional 18,000 people are employees in the more than 400 Ford and Ford-Lincoln dealerships across the country. For more information, please visit www.careers.ford.com At Ford’s Oakville Assembly Complex, we are expanding and retooling our vehicle operations like never before. This is more than just delivering a flawless new vehicle launch; it’s an opportunity to shape the future of vehicle manufacturing in Canada. Here is where cutting-edge manufacturing processes will bring to life vehicles that embody unparalleled performance and unwavering dependability. At Ford of Canada, we don’t just build vehicles; we craft the essential tools that empower businesses and individuals across the globe. Ford was built on the belief that freedom of movement drives human progress. As we look to the future and the changing needs of society, we are committed to becoming the world’s most trusted mobility company – delivering smart vehicles for a smart world. Join our team as we create tomorrow! We believe in putting people first, working together, and facing challenges head-on. Join us in creating vehicles that keep the world moving and forge a career defined by meaningful impact and innovation. What you'll do... The primary responsibilities for this position include but are not limited to: • Supervise, mentor, and coach unionized skilled trades. • Enforce and ensure strict compliance with all health, safety, and environmental standards, including but not limited to Safety Operating System activities, lockout procedures, overhead safety, and lifting/rigging. • Lead, plan, and oversee all maintenance activities, including preventative maintenance, emergency breakdowns, and daily start-up procedures, to ensure optimal equipment readiness and performance. • Monitor and assess employee performance, manage concerns and exercise disciplinary action if necessary. • Develop and implement training strategies for team members and celebrate accomplishments. • Diagnose, troubleshoot, and facilitate timely repairs of equipment breakdowns, driving root cause analysis to eliminate downtime and improve mean time between failures. • Coordinate resources, materials, and schedules with production departments to minimize impact on production, maximize equipment effectiveness, and adhere to budgetary and time constraints. • Conduct regular safety audits, take appropriate action to protect employee health and safety, and assure adherence to all organizational policies and procedures. • Champion and lead continuous improvement initiatives to eliminate production bottlenecks, reduce waste, and enhance productivity and quality. • Utilize plant reporting tools and performance metrics to analyze data, identify improvement opportunities, and implement cost-saving measures. • Support production departments in meeting targets and contribute to improving standard practices. • Ensure accurate and timely completion and submission of all required reports (e.g., timesheets, overtime, PM status, shift logs) to the Superintendent. You'll have... Education: • College Diploma or Skilled-Trade Certificate of Qualification. (Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required). Experience: • 2 years of supervisory experience in a manufacturing environment. • Must be able to work all shifts; days, afternoons, midnights. Even better, you may have... Education: • Bachelor’s Degree in a technical field or equivalent. (Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required). Experience: • Experience of supervising skilled trades personnel in a unionized manufacturing environment preferred. • Six Sigma: Black or Green Belt certified. • Knowledge of constraint management principles. • Experience troubleshooting and repairing automated equipment preferred. • Experience with industrial robots preferred (Fanuc). • Outstanding, interpersonal teambuilding and communication skills. • Experience with industrial controls such as PLCs (Allen-Bradley) Siemens drives, HMIs • Understanding of mechanical, electrical, hydraulic and pneumatic systems. • Excellent leadership and interpersonal skills. • Ability to interact with all employees in the organization. • Knowledge of common industrial machine components (i.e., Bearings, sprockets, belts, etc.) and the ability to source them. • Proficient in Microsoft Office (PowerPoint, Excel, Word etc.). This posting is for an existing vacancy within our team. The expected annual salary range for this position is $85,000.00 - $135,000.00 and individuals may be eligible to participate in our Annual Compensation bonus program. Our focus is to build the best team. If you think you can bring value to Ford, love to collaborate, prioritize and aim to deliver excellence in everything you do, we encourage you to apply! Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required. We thank all candidates for their interest, but only those selected for an interview will be contacted. Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require. Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited, does not sponsor work permit applications. #Li-Onsite #LI-NJ1

GENERAL SUMMARY: Coordinate processing and maintenance of provider contracts and maintenance of provider demographic information including new contracts, terminations and modifications, and configuration of Contract Manager, Facets or its successor systems. As a team member, provide administrative support, coordinate, and prepare appropriate correspondence/contracts/audits for regulatory agencies, network maintenance projects, and strategic initiatives. DUTIES & RESPONSIBILITIES: • Conduct activities to enroll providers for participation with HAP including pre-screening, preparing, and sending credentialing applications and contracts to providers, coordinating with delegated networks, and maintenance of tracking logs of all provider enrollments. • Prepare contracts in the Contract Management System, send contracts to providers, and track contracts through approval process. • Prepare Provider Reimbursement Worksheets (PRW’s) and or Ancillary Reimbursement Worksheets (ARWs) in accordance with departmental procedures for provider enrollments, terminations, demographic changes or other modifications. • Assist department with all Single Case Agreements, regulatory reporting and audits, and special projects as needed. • Resolve provider enrollment and provider inquiries in assigned Pega workbasket. Maintain caseload in Pega workbasket and email boxes on a regular basis. • Assist department staff with telephone triage, field provider calls and direct as appropriate, assist internal departments with provider inquiries and reimbursement verification. • Assist and participate in the interpretation, summarization, communication, and recommendation on key elements of provider contracts to the appropriate individuals both internal and external to the organization. • Assist and participate in timely triage and resolution of provider issues. • Assist and assume responsibility for focused projects within the department relating to provider contracting. • Perform other related duties as assigned. Education/Experience Requirements: • High School Diploma required. • Two (2) years of college with courses in business, or computer related program preferred. • Minimum of two (2) years of health care experience required. • Minimum of two (2) years of Provider Relations/Provider Contracting experience. • Strong working knowledge of computer systems and personal computers. • Knowledge and experience of a managed care organization's operations are required. • Knowledge of physician reimbursement methodologies is preferred. • Analytical and problem-solving skills. • Must possess organizational and time management skills. • Self, motivated with effective communication and interpersonal skills. • Knowledge of HAP's provider system preferred. • Knowledge of Excel and Microsoft Word. Additional Information • Organization: HAP (Health Alliance Plan) • Department: Provider Contracting • Henry Ford Health Location: HAP (Health Alliance Plan) • Shift: Day Job • Union Code: Office/Non-Exempt, HAP

General Summary: "Union Represented Position" providing essential administrative, authorization and organizational support to the daily operations of utilization management, care management or quality teams. This role will ensure smooth and efficient work by supporting, managing documentation, processing utilization management requests and facilitating cross-departmental communication. This position would be required to communicate with provider and members in a friendly and professional manner. Supporting all departmental activities related to the specific team aligned with. The following job duties may vary depending on the specific team being supported. Principal Duties and Responsibilities: • Receive and process utilization management inquiries via the phone queue and fax, which may include authorizations or appeals. Review requests for accuracy and assist with diagnostic and procedure coding utilizing CPT, HCPC and ICD-9/10 codes according to departmental standards. • Respond, research and provide support promptly to provider's/member's requests and inquiries. Educate providers and members on benefit provisions and HAP policies and procedures. Contact providers/members to obtain information required. • Work directly with specific team aligned to regarding issues/outreach and urgent requests at the request of providers and members. Document in the appropriate platform based on workflow and regulatory requirements. • Type, process, mail, file and scan denial letters or any other materials and or correspondence/letters to members/ providers according to NCQA, CMS and DOL or any other standards and timeframes. Maintain daily log of denial activities. • Receive, filter and enter discharge data from the daily report and collaborate with facilities to obtain discharge dates for timely claims payment. • Receive email, gather and send member information for subpoena requests from the Legal department. • Retrieve, investigate, conduct research, label and attach the faxed clinical information into the care management software. • View, investigate, assist in monitoring and resolve and/or route to correct team cases assigned in the customer service software. • Retrieve messages on the after-hour voicemail and complete the log daily to remain compliant with NCQA standards. • Receive emails, referrals, phone or faxed requests, enter case into care management software and notify appropriate team for processing. • Support meetings and projects through material preparation, schedule coordination, and active participation. • Assist in workflows including requesting medical records, service reminders to ensure members and providers are completing tests and screenings impacting Hedis/Star measures. • Assist in monitoring work plans and process flows to ensure completion on tasks associated with various projects. • Assist leadership team with reviewing and sharing reports with the applicable team members and monitoring of compliance, as needed. • Perform all other related duties as assigned. Education/Experience Required: • Associate's degree or a minimum of four (4) years of related experience may be considered in lieu of degree. • Minimum of two (2) years of recent administrative experience in a health care setting within the last three years. • Minimum of two (2) years of recent experience providing direct communication to customers and/or providers within the last two years. • Demonstrated proficiency with MS Word and Excel. • Knowledge of basic medical terminology. • Knowledge of ICD-9, CPT, and HCPC codes. • Knowledge of hospital, HMO, and health care related procedures. • Billing or coding experience preferred. Skills and Abilities: • Customer-focused. • Excellent telephone skills • High degree of organizational skills. • Detail oriented. • Good verbal and written skills. • Self-motivated and self-directed.

Position: Healthcare Provider Roster Process Manager (Hybrid/Troy, MI) – Health Alliance Plan General Summary The Roster Manager role is a non‑people‑leader role which includes maintaining and managing accurate information of healthcare providers within a network, ensuring their details are up‑to‑date, compliant with regulations, and readily accessible for patient access and billing purposes. Their role will utilize multiple dedicated software systems to streamline the process and facilitate efficient provider network data roster management. The primary responsibilities of the role will entail planning, organizing, directing, evaluating and coordinating roster data management as it relates to key Health Alliance Plan’s (HAP) initiatives and provider service excellence within the Provider Network Management team. The ideal candidate should have extensive knowledge of the general regulatory guidelines for all lines of businesses within Michigan, to include Medicare, Commercial and Medicaid and industry best practices. They should be willing to work independently and collaboratively with cross‑functional teams to ensure timely and accurate data delivery. The candidate should also be detail‑oriented with strong written and verbal communication skills. Principle Duties and Responsibilities • High level oversight of rosters supplied by assigned provider partners, to include end‑to‑end management of workflow from receipt through effectuation into appropriate data systems. • Facilitation between HAP and providers on roster submissions within multiple avenues of delivery systems. • Perform data entry and cleaning activities, including discrepancy management and query resolution. • Conduct data validation checks and implement quality control measures to ensure accuracy and completeness. • Develop and execute standard operating procedures for roster management and multidepartment communications/facilitation. • Collaborate with providers to resolve data‑related issues and discrepancies within a roster while maintaining data accuracy. • Contribute to the validation of data management software tools that are used when adding/terminating/updating providers. Other key activities include project management, process improvement opportunities and being a SME for new system implementations. Education/Experience Required • Bachelor’s degree in a scientific or healthcare‑related field. • 2‑4 years of experience in provider roster data management or a similar role within a clinical environment maintaining provider directory/credentialing information for health plan provider network directories. • Strong understanding of data pieces needed for Medicare, Commercial and Medicaid providers as outlined by regulatory agencies. • Knowledge of industry‑standard data analysis and reporting software, such as Power BI, Excel and others, is preferred. • Excellent attention to detail with problem‑solving and analytical skills. • Strong organizational and time management abilities. • Strong written and verbal communication skills. #J-18808-Ljbffr

Nurse Case Manager - Remote | WFH job at Get It Recruit - Healthcare. Raccoon Ford, VA. We are seeking a dedicated Hybrid Nurse Case Manager to join our team. In this role, you will play a crucial part in assessing and managing the care needs of our recipients. Your responsibilities will include evaluating clinical data, developing comprehensive care plans, and coordinating with healthcare providers to ensure optimal patient outcomes. Additionally, you will explore community resources and educate recipients and their families on available services. Responsibilities: Assess the need for case management by evaluating clinical information, medical history, and functional status. Document assessments, develop personalized care plans, and establish timelines for interventions. Optimize available benefits and assess cost-effective care alternatives. Collaborate closely with primary care physicians, specialists, and other providers to support treatment plans. Measure the effectiveness and efficiency of care plans, making adjustments as necessary. Coordinate referrals to appropriate providers and ensure cost-effective delivery of care. Educate recipients, families, and caregivers on community resources and available services. Highlights: Schedule: Monday to Friday, 8:00 AM to 4:30 PM (no nights or weekends); travel time included in work hours. Benefits: Health benefits, paid time off (PTO), and 401(k) with company match available after 90 days of employment for full-time employees. Compensation: Competitive salary of $39.92 per hour. Requirements: Active VA Registered Nurse license. Minimum 3 years of clinical experience (medical-surgical, behavioral health, etc.). Previous case management experience preferred. Experience in home health/home care considered a plus. Proficiency in computer skills. Join our team and make a meaningful impact on the lives of our recipients through compassionate and effective case management. We look forward to welcoming a dedicated professional who shares our commitment to quality care and patient advocacy. Employment Type: Full-Time Salary: $ 38.00 Per Hour

A well-established Primary Care Practice located in Clio, MI is seeking a Full-Time Nurse Practitioner to join its team and support increased patient access. This is an excellent opportunity for a motivated and compassionate provider looking to work in a collaborative and patient-centered environment. Position Requirements • Minimum of 2 years of experience in a primary care setting • Ability to provide a full scope of outpatient clinical care • Comfortable working independently and alongside other Advanced Practitioners • Strong communication skills with a focus on delivering compassionate, quality care • Experience with Allscripts EHR or Epic preferred Position Details • Full-Time, employed role • Malpractice insurance coverage • Medical, dental, and vision benefits • 403(b) / Profit sharing • Paid time off and holidays • Annual CME allowance This is a fantastic opportunity to join an Ascension Medical Group Genesys practice affiliated with Henry Ford Genesys Hospital and make a meaningful impact in the Clio community. For More Information Or To Apply, Please Contact Ann Marie Broughton (Genesys PHO) 📞 (810) 424-2274 📧 Annmarie.broughton@genesyspho.com Nurse Practitioner - • Minimum of 2 years of experience in a primary care setting Additional Information • Organization: Henry Ford Medical Group Genesys • Department: AMGG Arbogast J • Shift: Day Job • Union Code: Not Applicable

Job DescriptionJob Description Overview Are you the kind of person who is energetic and outgoing? Are you awesome at turning strangers into friends and making everyone feel welcome? The role of the host is key because you make the first and last impression on our guests and we want it to be a great one! Join our Team... The health and well-being of our associates is a high priority. We offer competitive compensation and benefits to both hourly and salaried associates, based on eligibility and availability. We believe these are key components of our associates' Total Rewards and employment experience. • Competitive Pay - $11.00 per hour plus tips. If your wage + tips does not equal at least minimum wage, your pay will be adjusted so you make at least minimum wage. • Health Care Benefits • Flexible Hours • Extensive Training • Meal Discounts • Real Advancement Opportunities Responsibilities Our Hosts greet and seat all arriving guests and acknowledge all departing guests in a friendly manner and assist in maintaining the overall guest flow of the restaurant. Our hosts provide the guests’ first and last impression. Qualifications Our Host position requires no previous experience but a great personality is a must. Bring a warm and friendly personality and we’ll provide the training. This position requires you to stand and exert well-paced mobility for periods of up to 8 hours in length and be able to lift 10 to 20 pounds. The minimim age requirement for this position is 18.

Consumer Sales Consultant About the Role More than a typical Sales Role A job in sales can be tough for some people, but at the Lou Fusz Automotive Network we aren’t looking for just some people. Instead, we are looking for people who understand that successful sales are about ‘relationships’ with customers and their teammates. To our point, we are looking for people who want to make real contributions as part of the Fusz Team. We are actively hiring a group of people who are willing to learn ways to better understand how to use their emotional intelligence, their product knowledge, and our advanced technologies and processes to make every customer a ‘customer for life’ by delivering the most enjoyable buying and ownership experience possible. And to enjoy doing this all the while contributing to their own personal success as well as that of the Network. At the Lou Fusz Automotive Network, we now have the capability to offer our customers the simplest, most effective way to buy a car using the Fusz innovative sales processes and technologies. We need just the ‘right’ people who enjoy continuously learning, who enjoy working in a great environment, and who will enjoy great opportunities for personal and team success and advancement with our Company. And to make sure that our newest sales team members have the greatest opportunity to succeed, we are going to guarantee each of them $3,000 per month for the first three months of the job while they get up to speed, find their place on the Fusz Team, and learn the Fusz processes and technologies. If you have the relational skill sets and the determination we are looking for, but aren’t necessarily experienced in automotive sales, we have the training and development programs in place to help you succeed at our Network. Many of our great salespeople have come from different backgrounds such as industrial or manufacturing sales, retail sales, Business-to-Business (B2B), restaurant servers and bartenders, cell phone sales, inside and insurance sales, and even rental car counter associates, just to name a few. So, bring your dedication, passion, energy, and experience, and we’ll give you the training, support, and encouragement you need to succeed. What We Offer • Extremely competitive Medical/Dental/Vision Reimbursement Plans • Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability • 401K Plan with Company Match • Voluntary Benefits including Short Term Disability/Accident/Critical Illness/Universal Life/Cancer and Vision • Vacation • Holidays • Personal Time off • Bereavement Leave • Employee Discounts • Referral Bonus • Academy Training • Athletic Scholarships • An incredible work environment where we focus on our employees, their success, and their individual growth and opportunities • No work Sundays Responsibilities (After training) • Building relationships and creating customers for life • Qualifying buyers by understanding their requirements and interests; matching those requirements and interests to the proper vehicle; building rapport • Demonstrating vehicles by explaining characteristics, capabilities, and features; taking customers out to experience the vehicle on a test drive; explaining warranties and services • Understanding vehicles by studying their characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting vehicles; keeping updated on job and product knowledge as required by the Network and manufacturer • Developing buyers by maintaining rapport with previous customers; suggesting trade ins; meeting prospects at community activities; greeting walk ins; responding to inquiries; recommending sales campaigns and promotions; asking for referrals from other buyers • Closing sales by overcoming objections; asking for the sale; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering financing options, warranties and service contracts; collecting payments; delivering vehicles • Understanding of the proper use of and leveraging the available technologies • Directly reporting to the Sales Manager regarding objectives, planned activities, reviews, and analyses • Communicating professionally and provides updates on customer interests and inquiries • Bring your ‘A’ game and a positive attitude every day! Qualifications • Passion for helping your business and our Network succeed • Sales experience of some sort with a ‘hunter mentality’ and a strong desire to win • Proven success and ability to follow a system or discipline for success • Excellent written and verbal communication skills • The ability and desire to meet and exceed measurable performance goals • The technical aptitude to master our sales tools • A highly motivated entrepreneurial spirit • Available to work flexible hours and weekends • Professional, well-groomed personal appearance • Clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $20.45 - $21.25 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

GENERAL SUMMARY: Responsible for provider contracting strategic initiatives that interface with all areas of the company and affect contractual arrangements with providers; manage and maintain operational and technical aspects of provider contracting; builds rates and reimbursement terms, manage configuration process for accurate reimbursement, maintain database related to reimbursement and rates, managed multiple projects simultaneously, and negotiates favorable contracts and builds integrity in contractual relationships within the scope of responsibility and subject matter expertise. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Manage rate configuration process for contractual relationships, including incentive and risk sharing models, with networks, IPAs, hospitals, hospital-based physician groups and other providers to manage costs and improve quality, service, and access. • Coordinates configuration for the contracting process by providing workflow documents, financial summaries, guiding principles, amendments, etc. • Acts as subject matter expert for provider contracting operations and technical areas using Contract Management Software, FACETS, and other software. • Manages Provider Contracting service agreements internally and externally to improve coordination and accuracy of the deliverables. Coordinates problem resolution and implements tactics to improve processes with other departments as necessary. • Manages assigned projects related to Provider Contracting related to rates, reimbursements, audits, or special requests. • Performs basic financial analysis of contract proposals and financial and utilization data to determine medical cost impact to HAP/PHP/AHLIC. • Provide financial analysis and review of SOAs, financial statements, settlements and retro cap/eligibility issues. Facilitates resolution of financial issues between provider and financial area of the corporation as necessary and appropriate. • Monitors financial, quality, service and access performance of assigned networks and providers, using HAP/PHP/AHLIC reports to ensure optimal performance. • Negotiates settlements and audit recoveries. • Drafts template contracts consistent with regulatory and legal requirements and HAP contracting strategy. Secures necessary approvals from HAP's Legal Department and the State of Michigan Office of Financial and Insurance Services. • Effectively communicates contract terms to Information Systems for configuration. • Represents Provider Contracting in multi-departmental settings/projects and leads projects as assigned. • Perform other related duties as assigned. EDUCATION/EXPERIENCEREQUIRED: • Bachelor's Degree in Business or related field of study or at least six (6) years of related experience in lieu of education requirement. • Minimum of two (2) years in health care contracting Or • Minimum of three (3) years of healthcare experience in plan or provider managed care which may include finance, reimbursement, contract administration, operations or related fields. • Experience with reimbursement methodologies for physician organizations, ancillary providers and/or physicians. • Experienced with Excel. • Ability to initiate and coordinate multiple projects simultaneously. • Understanding of legal and business principles in healthcare. • Knowledge and ability to navigate HAP systems, including Facets, Cactus/Symplr, preferred. • Position will require flexible schedule with periodic evening/weekend work. • Position requires travel with own car.

Job Title: Service Manager - GM Track Opportunity (NCM/NADA Sponsored) Location: Veero Ford & Chrysler Dodge Jeep Ram - Morris, MN Job Type: Full-Time About Us: Veero Ford & Chrysler Dodge Jeep Ram of Morris is a fast-growing, dual-franchise dealership in a high-opportunity rural market. We are building a high-performance culture focused on accountability, customer experience, and profitability-and we are looking for a Service Manager who wants to lead, not just manage. Position Overview: We are seeking a hands-on Service Manager to lead our fixed operations team. This role is responsible for driving service department performance, improving CSI, increasing effective labor rate, and building a strong team culture. This is an opportunity for someone who wants to make a real impact, take ownership, and grow into a General Manager role. Key Responsibilities: • Lead daily service operations (advisors, technicians, warranty, dispatch) • Drive revenue growth (customer pay, warranty, internal) • Improve technician productivity and efficiency • Ensure clean and timely warranty processing • Enforce consistent walk-around and upsell process at write-up • Monitor and improve CSI and online reviews • Manage shop workflow, RO aging, and parts coordination • Recruit, train, and retain top technicians and advisors • Maintain OEM compliance (Ford & Stellantis standards) What We're Looking For: • Proven experience as a Service Manager or strong Service Advisor ready to step up • Strong leadership and accountability mindset • Ability to build and enforce processes • Experience with Dealertrack, or similar DMS (preferred) • Strong understanding of fixed ops KPIs (ELR, productivity, proficiency, CSI) • Warranty knowledge (Ford or Stellantis is a plus) • Ability and willingness to relocate to Morris, MN (relocation assistance available) Why Join Us: • GM Track Opportunity: We will sponsor the right candidate through NCM Associates and/or NADA Academy • High growth store with strong upside • Opportunity to build your own team and processes • Competitive compensation (base + performance bonuses) • Relocation assistance available • Supportive ownership with clear vision • Rural market = loyal customer base and less competition Compensation: $80,000 - $120,000+ (based on experience and performance)