Programme Manager - Live Well
Salford CVS
Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford.
In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.
Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector.
Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:
- A network of integrated Live Well centres and spaces in every locality
- A universal “no wrong door” approach
- Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
- Consistent and connected support offers
- A neighbourhood‑based Social Model of Health
- A preventative system built on trust, early help and coordinated support
Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.
As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact.
Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.
To apply
Please complete our online application form via the ‘Apply’ button.
If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.
Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026
Call for CVs: Role Players
McColm and Company
LEVEL: Various
LOCATION: Various Locations
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
- Study assigned role and any scripts provided to ensure realistic reenactment.
- Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
- Maintain acting character for duration of scenario.
- Follow directions given by instructors regarding the given scenario.
- Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
- Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
- Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
- Previous experience as a role player for federal training programs is highly desired.
- High school diploma or GED equivalent preferred.
- Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
- Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
- Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
- Perform mission-related duties in a manner that ensures mission success within safety constraints.
- Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
- Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
- Willing and able travel to austere/hazardous locations as necessary.
- Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
Call for CVs: Role Players
McColm and Company
LEVEL: Various
LOCATION: Various Locations
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
- Study assigned role and any scripts provided to ensure realistic reenactment.
- Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
- Maintain acting character for duration of scenario.
- Follow directions given by instructors regarding the given scenario.
- Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
- Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
- Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
- Previous experience as a role player for federal training programs is highly desired.
- High school diploma or GED equivalent preferred.
- Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
- Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
- Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
- Perform mission-related duties in a manner that ensures mission success within safety constraints.
- Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
- Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
- Willing and able travel to austere/hazardous locations as necessary.
- Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
Programme Manager - Live Well
Salford CVS
Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford.
In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.
Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector.
Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:
- A network of integrated Live Well centres and spaces in every locality
- A universal “no wrong door” approach
- Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
- Consistent and connected support offers
- A neighbourhood‑based Social Model of Health
- A preventative system built on trust, early help and coordinated support
Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.
As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact.
Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.
To apply
Please complete our online application form via the ‘Apply’ button.
If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.
Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026
Call for CVs: Role Players
McColm and Company
LEVEL: Various
LOCATION: Various Locations
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
- Study assigned role and any scripts provided to ensure realistic reenactment.
- Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
- Maintain acting character for duration of scenario.
- Follow directions given by instructors regarding the given scenario.
- Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
- Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
- Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
- Previous experience as a role player for federal training programs is highly desired.
- High school diploma or GED equivalent preferred.
- Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
- Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
- Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
- Perform mission-related duties in a manner that ensures mission success within safety constraints.
- Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
- Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
- Willing and able travel to austere/hazardous locations as necessary.
- Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
Call for CVs: Role Players
McColm and Company
LEVEL: Various
LOCATION: Various Locations
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
- Study assigned role and any scripts provided to ensure realistic reenactment.
- Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
- Maintain acting character for duration of scenario.
- Follow directions given by instructors regarding the given scenario.
- Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
- Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
- Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
- Previous experience as a role player for federal training programs is highly desired.
- High school diploma or GED equivalent preferred.
- Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
- Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
- Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
- Perform mission-related duties in a manner that ensures mission success within safety constraints.
- Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
- Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
- Willing and able travel to austere/hazardous locations as necessary.
- Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
zTPF / CVS tools / Sabretalk / Assembler
TEC Group Inc.
Position can be 100% Remote
Requirements:
- This position requires 8+ years of full-time current experience as a zTPF/Sabretalk Application Programmer performing both enhancements and maintenance work.
- The candidate must have expert knowledge (8+ Years experience) for each of the following: z/TPF platform, IBM Tool Kit, Debugger, CVS tools, Sabretalk and Assembler languages.
- Must have strong analytical / problem solving skills. Good communication skills.
- A background in both the Flight and Crew Operations areas are a plus.
Call for CVs: Role Players
McColm and Company
LEVEL: Various
LOCATION: Various Locations
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
- Study assigned role and any scripts provided to ensure realistic reenactment.
- Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
- Maintain acting character for duration of scenario.
- Follow directions given by instructors regarding the given scenario.
- Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
- Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
- Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
- Previous experience as a role player for federal training programs is highly desired.
- High school diploma or GED equivalent preferred.
- Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
- Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
- Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
- Perform mission-related duties in a manner that ensures mission success within safety constraints.
- Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
- Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
- Willing and able travel to austere/hazardous locations as necessary.
- Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
Call for CVs: Language Instructors, Translators, and Linguists
McColm and Company
LEVEL: Entry-level to Subject Matter Expert
LOCATION: Washington, DC, and fully remote positions anticipated
TYPE: Consultant/Contract, Part Time, and Full Time Regular Employment options
McColm & Company (McCO) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McCO specializes in supporting U.S. federal customers with internationally and thematically focused portfolios by designing and delivering bespoke professional training programs, effective capacity building programs, and by providing highly specialized advisory and analysis expertise to decision makers.
McCO issues this call for CVs for translators, linguists, and language instructors in all languages for opportunities contingent upon anticipated contract awards.
DESCRIPTION & REQUIREMENTSMcCO seeks to broaden our bench of translators, linguists, and language instructors in all languages for anticipated contract awards with the U.S. Department of State, U.S. Department of Defense, USAID, and U.S. Department of Agriculture. Responsibilities range according to the specific position and may include:
- Designing and delivering language training courses ranging from development of foundational conversation skills to high proficiency and fluency in technical subjects.
- Delivering expertise in technical translation in related to foreign policy, national security, international development, international trade, and related subjects.
- Providing accurate and high quality written and verbal translation.
- Providing simultaneous and successive interpretation/translation during conferences, seminars, and meetings while ensuring consistency of terminology and correspondence to lexical, stylistic, and semantic content of the original.
- Providing simultaneous technical interpretation services at all levels to English-speaking staff in their meetings with the counterparts.
- Providing written translation of correspondence, briefings, reports, meeting/conference materials, and technical manuals.
- Performing general clerical duties as needed.
- Proofreading, editing, and revising translated materials to ensure accuracy.
Requirements
Required personnel shall have expertise in any of following areas:
- Demonstrated track record of success in translating professional academic content to and from English.
- Demonstrated track record of success in consecutive interpretation to and from English.
- Demonstrated track record of success in simultaneous interpretation to and from English.
- Demonstrated recent experience providing simultaneous and consecutive interpretation services to and from English in a virtual environment, preferably using the interpretation feature in the Zoom web-based platform.
- A minimum of two (2) years professional/formal simultaneous interpretation experience, specialized training and/or testing/certification in simultaneous interpretation.
Interested candidates should submit their RESUME through the application form and identify their language proficiencies in the application form.
Benefits
McCO offers a competitive compensation and benefits package to all of our staff. Compensation is offered according to job requirements, available budget, and experience/skills of the successful candidate. Benefits include medical, dental, vision, and life insurances, generous Paid Time Off, 11 paid federal holidays, and annual performance bonuses. Personnel hired to fill contract staffing roles may also be eligible for end of project retention bonuses when they perform successfully and remain on board through project closeout.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McCO receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
AS400 Production Support Analyst- Accenture (CVS)
Shiftcode Analytics, Inc
Visa: All except H1b
Hybrid: Irving, TX, Dallas, TX, Nashville, TN or Columbus, OH
This is Client and they will be doing work at CVS
JD:
We are seeking experienced AS400 Production Support Analysts to join our consulting team in support of a large healthcare client. In this role, you will be responsible for managing day-to-day production support activities, including incident resolution, service request handling, and system monitoring for AS400 applications developed in RPG400 and Synon.
This is a hybrid position, with on-site work required Tuesday through Thursday at one of the following preferred location: Dallas, TX. Mondays and Fridays are remote. Candidates in other U.S. locations may be considered based on experience and availability.
Key Responsibilities
- Monitor and support AS400-based applications in a high-availability healthcare environment.
- Handle incident management, troubleshoot issues, and perform root cause analysis (L1.5/L2 support).
- Process and fulfill service requests efficiently and within SLAs.
- Work closely with application developers and business stakeholders to ensure system stability.
- Maintain documentation of issues, resolutions, and processes.
- Participate in on-call support rotations, if needed.
Job Requirements
- 7–15 years of experience supporting AS400 environments, preferably in healthcare or other regulated industries.
- Strong proficiency in RPG400(RPG IV), Synon/2E, and CL programming.
- Experience with production support, incident management tools (e.g., ServiceNow), and root cause analysis methodologies.
- Understanding of L1.5/L2 support processes and SLAs.
- Strong analytical and troubleshooting skills.
- Excellent communication and interpersonal abilities.
Lead Director Brand & Industry Marketing - CVS Media Exchange (CMX)
SMEI