Xfinity Retail Sales Consultant
Comcast
**
Chicago, IL
Posted about 22 hours ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
**Job Description**
**Core Responsibilities**
+ Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
+ Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
+ Achieves sales and customer experience goals and objectives.
+ Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
+ Performs operational and administrative tasks.
+ Partners with customer care to resolve customer issues, as appropriate.
+ Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
+ Complies with all company and retail operational policies and procedures.
+ Completes training requirements and actively engage in team huddles and learning.
+ Knows and understands sales compensation plan and its key elements.
+ Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity
**Salary:**
Base Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $24.69
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Xfinity Retail Sales Consultant
Comcast
**
Bolingbrook, IL
Posted 3 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
**Job Description**
**Core Responsibilities**
+ Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
+ Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
+ Achieves sales and customer experience goals and objectives.
+ Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
+ Performs operational and administrative tasks.
+ Partners with customer care to resolve customer issues, as appropriate.
+ Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
+ Complies with all company and retail operational policies and procedures.
+ Completes training requirements and actively engage in team huddles and learning.
+ Knows and understands sales compensation plan and its key elements.
+ Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity
**Salary:**
Base Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $24.69
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Xfinity Retail Sales Consultant
Comcast
**
Peoria, IL
Posted 6 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
**Job Description**
**Core Responsibilities**
+ Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
+ Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
+ Achieves sales and customer experience goals and objectives.
+ Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
+ Performs operational and administrative tasks.
+ Partners with customer care to resolve customer issues, as appropriate.
+ Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
+ Complies with all company and retail operational policies and procedures.
+ Completes training requirements and actively engage in team huddles and learning.
+ Knows and understands sales compensation plan and its key elements.
+ Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity
**Salary:**
Base Pay: $15.63
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $23.32
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Senior Business Account Executive, SMB Direct Sales
Comcast
**
Springfield, IL
Posted 3 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Sell Comcast Internet, Data, Video and Voice services to small and mid- size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
**Job Description**
**Core Responsibilities**
+ Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
+ Maintaining quality sales records and preparation of sales and activity reports as required.
+ Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
+ New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
+ Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
+ Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
+ Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
+ Effectively manage a territory with a high activity and comprehensive business plan.
+ Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
+ Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
+ Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
+ Remain knowledgeable of Comcast products and services to facilitate sales efforts.
+ Achieve and exceed assigned sales and business quality objectives.
+ Adherence to all company standards and business professionalism.
+ Punctual, regular and consistent attendance.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity
**Salary:**
Base Pay: $62,500.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $112,500.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
Bachelor's Degree
**Certifications (if applicable)**
**Relevant Work Experience**
5-7 Years
**Job Family Group:** Sales
Xfinity Field Sales Direct Sales Representative (XFS)
Comcast
**
Homewood, IL
Posted 2 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.
**Job Description**
**$87,621.00 Annually= Salary + Commission**
**Core Responsibilities**
+ Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
+ Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of Comcast.
+ Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
+ Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
+ Shows confidence in selling ability.
+ Displays competent time management and organizational skills.
+ Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.
+ Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
+ Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
+ Possesses effective communication, organizational and people skills, as well as strong customer service skills.
+ Illustrates strong technical capability (computer knowledge, billing system, databases).
+ Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
+ Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Workplace Organization; Persuasion; Adaptability; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity
**Salary:**
Base Pay: $47,500.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $87,250.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Architect 4, Software Architecture
Comcast Advertising
**
MIDDLE CITY WEST, PA
Posted 28 days ago
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.
Job Summary
At Comcast advertising, we're building a data-driven future, and we need a Senior Data Architect to lead the way! We're looking for someone who can simplify how we provide visibility into our inventory across all linear and digital assets. You'll work closely with our engineering teams to design and build secure, cost-effective, and high-performing cloud solutions. You'll partner with teams across the company to innovate and deliver cutting-edge cloud services and platforms. And you'll collaborate with the best and brightest minds in the industry to create a private cloud offering that is scalable, reliable, and easy to use. You'll be a key leader, guiding junior engineers and project teams while setting precedents for the business and technology. If you're passionate about data and cloud solutions, and you thrive in a collaborative environment, we want to hear from you!
Job Description
Core Responsibilities
• Collaborate across application and data teams to orchestrate data solutions that meet needs from transactional, analytics and data science needs
• Propose solutions focusing on tenants such as cost optimization, reducing data hops, ensuring high availability, performance and Effectv’s strategic needs and future growth goals as it relates to becoming a ‘data driven’ organization.
• Ensure solutions adhere to policies outlined at Comcast level such as data privacy and security
• Design and manage robust, scalable data models and semantic layer
• Build prototypes, publish design patterns for use by the organization
• Provide guidance on getting started in cloud and cloud migration techniques
• Work with the data governance team to ensure critical data elements are identified and monitored
• Work with partners like AWS, Databricks, Snowflake to ensure services meet the growing needs of Effectv
• Facilitate in-depth architectural discussions and design exercises to create world-class cloud solutions.
• Work with internal and external stakeholders to gather requirements.
• Conduct surveys, brainstorming sessions, and analysis to understand business need/fit.
• Identify technology and skills gaps in solution implementations
• Promote the use of industry and Company technology standards.
• Partner with business leaders to understand their strategic objectives and translate them into actionable data architecture roadmaps that enable data-driven decision making
• Mentor and lead teams of data engineers and architects, fostering a culture of continuous improvement, collaboration, and technical excellence
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Requirements:
• Implementing cloud data architecture and data integration patterns (AWS Glue, Azure Data Factory, Event Hub, Databricks, etc.), storage and processing (Redshift, Azure Synapse, BigQuery, Snowflake); Infrastructure as code (CloudFormation, Terraform); 3rd Party Integration (Salesforce, D365);
• Understanding and experience with modern cloud data architectures and engineering for one or more of the following cloud providers - AWS, Azure, GCP;
• Experience building data models and semantic layers
• Experience in defining Master Data Management strategy and exposing data securely as a through data sharing architecture and APIs
• Leading and supporting data architecture team and leads in creation of cloud data migration/integration/warehouse plans, roadmap, success metrics, and assessment of client’s enterprise (on-premise and on-cloud) data systems.
• Designing and developing using data modeling techniques for mixed workloads, such as OLTP, OLAP, streaming using any formats (structured, semi-structured, unstructured);
• Strong understanding of data governance practices
• Architecting and designing data implementation patterns and engineered solutions using native cloud capabilities that span data ingestion & integration (ingress and egress), data storage (raw & cleansed), data prep & processing, master & reference data management, data virtualization & semantic layer, data consumption & visualization;
• Implementing leading practices in supporting high availability, scalable, process and storage intensive solutions architectures to data integration/migration, analytics and insights, AI and ML requirements.
• Guiding the creation of detailed documentation related to data architecture, integration, and data flows.
• Familiarity with message-driven data architecture to ensure de-coupling via asynchronous message-passing between loosely coupled applications and data services
• Possessing a certification in one of the following is a big plus - AWS data engineering; Databricks certification.
• Bachelors in an Engineering discipline with 10+ years of relevant experience in areas identified above
• Media & Entertainment industry experience in measurement and attribution preferred
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Data Modeling; Amazon Web Services (AWS); Snowflake Data Warehouse; Data Architecture; Data Integration; Databricks Platform; Big Data Engineering
Salary:
National Pay Range: $90,695.14 USD-$212,566.73 USD Illinois Pay Range: $96,363.58 USD - $187,058.72 USD Colorado Pay Range: $102,032.03 USD - $195,561.39 USD Hawaii Pay Range: $119,037.37 USD - $178,556.05 USD Washington DC Pay Range: $130,374.26 USD - $195,561.39 USD Maryland Pay Range: $107,700.48 USD - $195,561.39 USD Minnesota Pay Range: $102,032.03 USD - $178,556.05 USD New York Pay Range: $107,700.48 USD - $212,566.73 USD Washington Pay Range: $102,032.03 USD - $204,064.06 USD New Jersey Pay Range: $113,368.92 USD - $204,064.06 USD Vermont Pay Range: $107,700.48 USD - $170,053.38 USD Massachusetts Pay Range: $113,368.92 USD - $204,064.06 USD California Pay Range: $102,032.03 USD - $188,948.20
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Account Executive 3, Enterprise Direct Sales
Comcast
**
Silver Spring, MD
Posted 28 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
• Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
• Maintains accurate and quality sales records and prepares sales and activity reports, as required.
• Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Large Businesses; Sales; Direct Selling; Business Sales; Cold Calling
Salary:
Primary Location Pay Range: $79,085.98 - $131,134.02
Additional Range: This job can be performed in Maryland with a Pay Range of $72,208.94 - $131,134.02
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $65,000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Xfinity Home Advanced Support Tech (Openings 1-11, of 12)
Comcast
**
MIDDLE CITY WEST, PA
Posted 28 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Join Our Elite Customer Experience Team – Where Every Call is a Chance to Make a Difference! Are you a driven call center professional ready to elevate your career? Step into the spotlight as an Advanced Support Technician for Xfinity Home Security, where your expertise in inbound customer service, escalations, billing, troubleshooting, and upselling will make a real impact.
Job Description
Dept Hours: 8am – 9pm EST daily, including weekends – MUST HAVE OPEN AVAILABILITY ANY DAY OF THE WEEK, INCLUDING WEEKENDS (wrap shifts), shifts have not yet been identified.
Training Hours: 5 to 7 weeks, Monday – Friday, 8 am to 5 pm MST
(10 am – 7 pm EST)
(9 am-6 pm CST)
(7 am – 4 pm PST)
In this high-energy, customer-focused role, you'll be the go-to expert at resolving Xfinity Home (Security Services) complex issues, supporting customers and field technicians nationwide. By delivering first-call resolutions with confidence and care. With a strong emphasis on billing and technical support, you'll use advanced tools and systems to troubleshoot, resolve service orders, and enhance the customer experience while promoting and upselling cutting-edge products and services.
If you're passionate about problem-solving, thrive in a fast-paced environment, and are ready to be part of a team that values innovation, collaboration, and excellence, this is your opportunity to shine.
With 12 openings available and a late mid/late April start, now is the perfect time to join a team that’s redefining customer support—one call at a time.
Visit our Xfinity Home YouTube page to learn more about Xfinity Home products.
Be sure to attach a copy of your UPDATED RESUME to the application.
Required Skills You’ll Bring to the Table
• Crisis Whisperer: You’ve mastered the art of calming even the most escalated customer concerns, especially when it comes to billing and technical issues coming into the call center. (Think 60% billing, 40% repair.)
• Resolution Rockstar: You don’t just answer calls—you solve problems on the first try. First Call Resolution (FCR) is your superpower within call center environments.
• Tech-Savvy Troubleshooter: Whether it’s Sales, Billing, or Technical Support, you know how to dig deep and find solutions fast.
• Ticketing Pro: You’ve worked with Remedy, and you know how to navigate complex systems like a Pro.
• Communication Ninja: You’re articulate, clear, and confident—both on the phone and in writing.
• Customer Experience Champion: You deliver a service that doesn’t just meet expectations, it exceeds them.
• Sales-Driven Mindset: You know how to spot opportunities and upselling with authenticity and ease.
• Change Embracer: You thrive in dynamic environments and adapt quickly to new tools, processes, and challenges.
What You’ll Be Doing
• Data Detective Work: Applies Xfinity Home/Smart Solutions processes to accurately resolve customer issues, ensuring customers’ commitments are met across the national footprint
• Complex Problem Solving: Use your expertise to isolate and fix intricate issues, collaborating with our engineering team and proper stakeholders to ensure timely resolution
• Tech Toolkit Mastery: Navigate multiple systems and applications to resolve any Xfinity Home and Smart solutions concerns
• Process Innovator: identify root causes and suggest improvements that boost First Call Resolution and product enhancement.
• Accuracy Advocate: remain current with organizational internal processes and procedures. Accurately document customer interactions
• Support Superhero: Be the go-to expert for business partners, field techs, and internal teams—offering real-time support and guidance.
• Mentor & Trainer: Share your knowledge and help onboard and upskill your teammates.
• Network Guardian: Act as a point of contact for all Xfinity Home security escalated matters. Monitor system outages, and escalate issues
• Customer Liaison: Be the voice of the customer, ensuring their needs are met and their concerns are heard
• Solution Architect: Gather customer requirements and recommend the best products and services to meet their needs.
• Flexible Team Player: Be ready to work nights, weekends, and overtime when needed—because great service never sleeps.
Why You’ll Love It Here
• Impactful Work: Every call you take and every issue you solve makes a real difference.
• Growth Opportunities: Learn, grow, and advance in a company that invests in your future.
• Dynamic Culture: Fast-paced, supportive, and always evolving.
• Recognition & Rewards: Your hard work won’t go unnoticed.
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Customer Experience (CX); Call Center; Escalation Resolution; Troubleshooting; Communication; Data Analytics
Salary:
National Pay Range: $15.80 USD-$37.03 USD Illinois Pay Range: $16.79 USD - $32.59 USD Colorado Pay Range: $17.77 USD - $34.07 USD Hawaii Pay Range: $20.74 USD - $31.11 USD Washington DC Pay Range: $22.71 USD - $34.07 USD Maryland Pay Range: $18.76 USD - $34.07 USD Minnesota Pay Range: $17.77 USD - $31.11 USD New York Pay Range: $18.76 USD - $37.03 USD Washington Pay Range: $17.77 USD - $35.55 USD New Jersey Pay Range: $19.75 USD - $35.55 USD Vermont Pay Range: $18.76 USD - $29.62 USD Massachusetts Pay Range: $19.75 USD - $35.55 USD California Pay Range: $17.77 USD - $32.92
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
5-7 Years
Physical Security Specialist
Comcast
**
Baltimore, MD
Posted 28 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Physical Security Specialist supports the design and implementation of security measures to safeguard people, property, and assets within the organization. This role focuses on assisting in physical security projects, collaborating with stakeholders, and contributing to the successful implementation of security technology solutions. The Specialist also participates in physical security assessments and supports the training of security personnel
Job Description
Core Responsibilities
• Ownership of all aspects of physical security projects from project start to finish including scope, design, vendor management, commissioning and invoicing.
• Conducts site walk-throughs with physical security management, drafts security designs and comprehensive scopes of work, procures quotes, and collaborates with vendors, project managers, general contractors, and key business partners until final commissioning.
• Works with program manager(s) to meet project milestones, provide timely updates, identify solutions, and reduces risks for the successful implementation of enterprise security technology solutions.
• Responsible for systems associated with physical badge credentials, access management, access control platforms, video management systems, and intruder detection including deployment, operations, and maintenance.
• Possesses expertise in the installation and servicing of systems and devices (such as AMAG, Genetec, Axis, Hanwha, HID, and various intercom, and turnstile manufacturers or similar systems).
• Completes physical security assessments as required to maintain compliance.
• Provides training to security personnel on the use of access control, video management, and detection systems.
• Obtains and maintains system certifications to ensure up-to-date knowledge and expertise.
• Performs other duties as assigned by management
Additional Requirements
• Demonstrated ability to understand and interpret engineering and construction drawings, specifications, and relevant documentation.
• Basic knowledge of electronics, electrical systems, computer programming, and relevant installation practices.
• Ability to assist in analyzing and troubleshooting electronic systems.
• Effective communication skills, both verbal and written, in English technical language, including the ability to understand requirements and contribute to reports.
• Adaptable and able to work in a dynamic and fast-paced environment.
• Exhibits professionalism, integrity, and good judgment in all interactions.
• Strong interpersonal skills, with the ability to collaborate effectively with colleagues and stakeholders.
• Basic writing and editing skills to support the preparation of work products.
• Ability to work both independently and as part of a team, manage multiple tasks, and meet deadlines with accuracy.
• Developing organizational skills to support project coordination and management.
• Aptitude for analyzing risks, identifying control weaknesses, and providing recommendations.
• Demonstrates the ability to gather and analyze data, draw conclusions, and contribute to reports and findings.
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Identifying Solutions; Physical Security; Physical Security Systems; Data Analysis; Collaborating; Access Control (AC)
Salary:
Pay Range: This job can be performed in Maryland with a Pay Range of $56,698.16 - $97,804.33
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Xfinity Retail Sales Consultant
Comcast
**
Arlington, VA
Posted 28 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
$26.69+ Hourly – Salary is $19.00/hour Base + Targeted Commission
Core Responsibilities
• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity
Salary:
Base Pay: $19.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $26.69
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Specialist 2, Facilities Operations
Comcast
**
Philadelphia, PA
Posted 28 days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Senior Facilities Operations Specialist provides advanced operational leadership and oversight for assigned Amenities spaces across the Comcast Corporate campus. This role is responsible for managing complex, high-profile environments including a two-story indoor amphitheater, multiple food service areas, conference and meeting floors, fitness and wellness centers, newsrooms and studios, and a wide range of employee-facing environments. In addition to day-to-day facilities operations, the Senior Specialist serves as a key leader within the Facilities organization – driving operational excellence, mentoring team members, strengthening vendor performance, and partnering with internal stakeholders to deliver safe, efficient, and exceptional workplace experiences.
Job Description
Core Responsibilities
• Serve as the senior point of contact for facilities operations within assigned Amenities spaces, providing leadership, direction, and escalation support.
• Lead daily operational oversight through strategic floor inspections, issue prioritization, and proactive problem resolution.
• Support and mentor Facilities Operations Specialists and other team members by sharing best practices, providing guidance on complex issues, and supporting onboarding and training efforts.
• Build and sustain strong relationships with space owners, business leaders, and campus partners through clear communication, responsiveness, and continuous improvement.
• Act as a liaison between Facilities, Property Management, Security, and other internal departments to ensure seamless service delivery.
• Lead and manage facilities-related projects from initiation through completion, including scope development, scheduling, vendor coordination, and execution.
• Oversee project financials by requesting and evaluating proposals, tracking budgets, securing approvals, and ensuring accurate invoice processing.
• Oversee and optimize the full lifecycle of work orders to ensure timely completion effective communication, and customer satisfaction.
• Identify gaps in existing processes and lead the development of refinement of standard operating procedures (SOPs) to enhance efficiency and consistency.
• Ensure assigned spaces comply with Comcast standards, OSHA regulations, and all applicable safety and operational requirements.
• Partner with building management to coordinate complex maintenance and repair work, including electrical, plumbing, HVAC.
• Oversee facilities-related event logistics, ensuring proper insurance documentation, security access approvals, and risk mitigation measures are in place.
• Manage facilities projects in assigned spaces, collaborating with internal partners, contracted vendors, and external stakeholders.
• Manage project lifecycles including proposal requests, quote collection, budgeting, expense tracking, and invoice submission.
• Track timelines, labor costs, communicate updates, and coordinate logistics to minimize disruptions.
• Drive project timelines by setting clear expectations, communicating progress, and ensuring deliverables are met.
• Serve as a primary point of contact for internal partners and respond to customer inquiries with professionalism and urgency.
• Support setups, breakdowns, and event logistics in partnership with Events, IT/AV, Security, and culinary teams.
• Assist in project coordination, including refreshes repairs, and space enhancements.
• Escalate issues appropriately and communicate status updates to Facilities leadership and stakeholders.
• Ensure compliance with building regulatory codes, life-safety, and security across campus.
• Contribute to campus-wide initiatives that improve operational efficiency, service quality, and employee experience.
Key Competencies
• Operate effectively in a fast-paced, high-demand environment with multiple concurrent priorities and stakeholders.
• Support after-hours work, critical incidents, major events, and participate in the on-call rotation as required.
• Take on department-wide initiatives, pilot programs, and strategic projects that support the long-term goals of Facilities and Workplace Experience operations.
• Understand daily facility operations and maintain high standards across diverse environments.
• Prioritize effectively, uses sound judgment, and adapts quickly in fast-paced situations.
• Proactively identify issues and ensure timely resolution.
• Provide exceptional service with a responsive, solution-driven approach.
• Clearly communicates with employees, guests, and internal stakeholders.
• Conduct detailed inspections and follow through on issues until resolved.
• Thrive with changing priorities and demonstrate accountability, reliability, and ownership.
• Work seamlessly with cross-functional teams to support a connected, consistent campus experience
• Support emergency response procedures, incident reporting, and regulatory compliance.
• Maintain safe, secure, and well-documented operations.
Employees at all levels are expected to
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Maintenance Repair; Operational Excellence; Teamwork; Communication; Project Management Life Cycle (PMLC); Cross-Functional Teamwork
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
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