Jobs at Cleveland Clinic

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Workday Department Analyst II, you will be responsible for leading end-to-end testing efforts for Workday projects, including developing and executing comprehensive test strategies, plans, and schedules across modules such as Absence, Benefits, Compensation, Talent Acquisition, and Talent Management. This role involves creating and coordinating detailed test scenarios and cases with functional and technical teams, driving testing activities from kickoff through all phases to closure while ensuring defined entry and exit criteria are met, overseeing defect management processes from identification through resolution, and providing clear reporting on test progress, results, risks, and issues to project management and stakeholders. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. A caregiver who excels in this role will: • Analyze and evaluate operational and financial functions of administrative and operational units. • Test Strategy and Planning: Develop and implement comprehensive test strategies, plans, and schedules for Workday projects. • Coordinate with functional and technical teams to ensure test scenarios and cases are created and reviewed appropriately. This includes Workday platforms - Absence, Benefits, Compensation, Talent Acquisition, & Talent Management • Leading testing from the Testing Kick-off meeting through the various testing phases to closure. Ensure entry and Exit criteria are met. • Oversee the process of identifying, documenting, tracking, prioritizing, and resolving defects throughout the testing lifecycle. • Track test progress, document results, and communicate status and issues to project management and sponsors. • Analyze departmental resources, services, systems, budgets, and programs and prepare reports based on analysis. • Conduct comprehensive statistical analysis and evaluation of unit services and performance. • Identify program or service strengths, weaknesses, and financial impact and identify opportunities for service and program improvement. • Develop special reports and recommendations. • Provide input in the development of operational plans, procedures and systems. • Review and evaluate current procedures and systems and develop recommendations for improvements. • Maintain awareness of and comply with various regulatory guidelines (JCAHO, FDA, HIPAA, OSHA, etc.). Minimum qualifications for the ideal future caregiver include: • Bachelor’s degree in Business, Health Care Administration or a related field and two years of statistical analysis experience • OR High School Diploma/GED and six years of experience • OR Associate’s Degree and four years of experience • OR Master’s Degree and one year of experience • Excellent analytical, communication and customer service skills Preferred qualifications for the ideal future caregiver include: • Workday knowledge • Microsoft applications experience • Strong collaboration, leadership, communication, problem-solving, and presentation skills • PMO testing methodologies including manual and automated testing, functional, integration, and UAT • Experience with Work Front and Jira Physical Requirements: • Ability to perform work in a stationary position for extended periods • Ability to operate a computer and other office equipment • Ability to communicate and exchange accurate information Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $47,530.00 Maximum Annual Salary: $72,475.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Job Description At Cleveland Clinic, we are driven by a powerful mission to provide world-class care to as many people as possible. As we continue to innovate, AI plays a crucial role in shaping the future of healthcare, and we are looking for passionate, skilled professionals to join our AI team. The vision of our AI initiative is clear: to be the leader in leveraging artificial intelligence to provide the best healthcare in the world. By doing so at Cleveland Clinic, we aim to set a model that can be replicated globally, transforming healthcare as we know it. At Cleveland Clinic, we know what matters most, which is innovating for the future. AI scientists and engineers, this is your opportunity to apply cutting-edge AI technologies—such as deep learning, large language models, and agentic AI—to deliver impactful solutions that improve patient outcomes, caring for our caregivers, and drive operational efficiencies. We are building a remote team, located across the US, of machine learning engineers and scientists with a shared purpose for making healthcare smarter and more personalized. We are looking for individuals who are not just excited about AI, but who are also deeply motivated by the potential to change the way healthcare works on a global scale. If you want to work on projects that truly matter, Cleveland Clinic’s AI team offers the platform, culture, and mission to help you make a lasting impact on the future of healthcare. Education Requirements • MS or PhD in Computer Science, Engineering or other related fields Ideal Candidate Traits • Passionate about Healthcare: A genuine interest in healthcare and a commitment to using AI to improve patient outcomes and experiences. • Curiosity: Willingness to dive into complex problems and explore new solutions in a rapidly evolving field. • Adaptability: Comfort with navigating a health organization that focuses on improving patient care, rather than commercial product development. • Collaboration: Strong team player who thrives in a collaborative, cross-disciplinary environment, working closely with clinicians, operational stakeholders, and external partners. • Technical Expertise: Deep knowledge of AI, particularly in deep learning, generative AI, and large language models, with the ability to apply it to real-world healthcare problems. • Innovative Mindset: Ability to think beyond traditional solutions and help shape the future of healthcare technology. • Grit and Vision: Dedication to tackling the challenges of transforming an aging healthcare infrastructure with cutting-edge AI solutions. What You Can Expect in This Role • Impactful Work: Contribute to the development and deployment of AI technologies that directly improve patient care and caregiver efficiency. • Best in Class Innovation: Work with AI techniques such as deep learning, large language models, and generative AI to advance healthcare solutions. • Collaborative Environment: Be part of a close-knit, supportive team where collaboration with clinical, operational, and external partners is key to driving success. • Professional Growth: Engage in continuous learning and development as you work alongside top-tier experts in AI and healthcare. • Mission-Driven Culture: Join an organization committed to improving the lives of patients and the future of healthcare worldwide. • Leadership Development: Benefit from a leadership style that values autonomy, innovation, and personal growth, empowering you to reach your full potential. Ideal Candidate Skills: • Strong programming skills in Python. • Solid understanding of machine learning fundamentals and statistics. • Practical experience in using AI frameworks and tools such as TensorFlow, PyTorch, Hugging Face, to build and tune foundation models • Experience with cloud computing platforms (for ML/AI development) e.g. Azure, AWS, GCP and Databricks would be useful. • And of course... experience in healthcare is also a plus. The Cleveland Clinic AI Vision: We believe in the transformative power of AI to revolutionize healthcare. By leveraging technology and vast clinical data, our AI team works to achieve personalized precision medicine, reduce non-clinical burdens for caregivers, and improve operational efficiency across the Cleveland Clinic network. In the next five years, we envision AI not just reshaping Cleveland Clinic, but also setting the stage for healthcare transformation globally. Our mission is to be the leader in responsibly using AI to improve healthcare, ultimately leading to better outcomes for patients and a brighter future for healthcare professionals everywhere. The Cleveland Clinic AI Culture: At Cleveland Clinic, the AI team thrives in a highly collaborative culture. Our leaders empower team members to innovate freely while ensuring alignment with our broader mission. We prioritize openness, curiosity, and flexibility, creating a space where professionals can contribute to meaningful projects while pursuing personal growth. Our culture supports shared learning across departments—especially with our IT and Analytics teams—ensuring that we are always at the forefront of technological advancement in healthcare. Pay Range Minimum Annual Salary: $181,460.00 Maximum Annual Salary: $358,362.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. Akron General’s 4200 Unit is a Complex Cardiovascular Unit that serves a diverse population, with patients recovering from open-heart surgeries, amputations, lung operations, heart attacks and other critical medical concerns. As PCNA, you play an integral role in ensuring patients continue receiving the best treatment possible. You will find a welcoming and hands-on environment where caregivers encourage education, mutual support and teamwork. Each day, you have numerous opportunities to make a difference in your community. A caregiver in this position works evenings from 3:00PM – 11:30PM, with an every other weekend and 3 holidays per year requirement. A caregiver who excels in this role will: • Prepare units, patient rooms and patient beds for receiving patient admission, returning surgical patients, transfer or emergencies. • Provide and document assigned care, such as bathing, changing/refreshing bed linens, dressing/undressing, feeding, etc. • Take and document the patient's temperature, pulse, respirations, blood pressure, pulse oximetry, weight and height. • Perform treatment procedures, such as venous blood draws, enemas, application of ice and heat packs, non-sterile compresses, skin preps, setting up oxygen equipment, bed scale weights, setting up overhead trapeze and Buck’s traction. • Assist with pre-operative and post-operative care, such as turning and positioning patients with proper body mechanics, applying/utilizing special equipment and ambulating the patient as directed in a safe, prescribed manner. • Assist and accompany patients during admission, transfer and discharge. • Perform hourly safety rounds, anticipate patient needs and respond to patient call lights promptly. • Document patient care in the electronic medical record. • Complete ongoing competency requirements, education programs and mandatory training to maintain certification and/or licensure. • Prepare patients for meals, assists in feeding patients if necessary and distribute water and other nourishments according to patient needs in compliance with physician orders. • Collect, properly label and transport specimens to proper area in timely manner. Minimum qualifications for the ideal future caregiver include: • High School Diploma or GED • Basic Life Support (BLS) Certification through American Heart Association (AHA) upon or within new hire period • Basic computer knowledge and skills Preferred qualifications for the ideal future caregiver include: • State Tested Nursing Assistant (STNA) • One year of recent acute care experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: • Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking. • Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. • Physical Demand requirements are in excess of those for Light Work. Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage, and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works nights from 10:30 p.m. – 7:00 a.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: • Perform registration and obtain information about demographics, insurance, medical and financial. • Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. • Function as a Super User and act as a resource for training of new caregivers. • Provide registration and cash collection access in Epic. • May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: • High School Diploma OR GED and two years of experience in a customer-facing role with in person or phone contact • OR an Associate’s Degree and one year of experience • OR a Bachelor’s Degree • Knowledge of medical terminology OR completion of course within year of hire • Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: • Customer service or patient service experience Physical Requirements: • Ability to communicate and exchange accurate information. • Ability to perform work in a stationary position for extended periods. • Ability to work with physical records or operate a computer or other office equipment. • In some locations, ability to travel throughout the hospital system. • In some locations ability to move up to 25 lbs. Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Fairview Hospital’s Parkview III Complex Medical Care unit primarily focuses on the care of post-operative patients. This collaborative, multi-disciplinary team provides care to patients who have had orthopaedic, spine, low-risk bariatric, urology, vascular, colorectal, and general surgeries, but this unit sees all types of surgical and trauma patients. As an RN on this team, you will deliver exceptional care, throughout the patient care journey. In this role, you will interact directly with patients and their families, offering the opportunity to enhance their experience and provide healthcare education as needed. How You’ll Benefit • Take advantage of industry leading benefits, including our RN Loan Repayment program, which helps pay off student debt, and our Tuition Reimbursement program to reinvest in your career. And if you’re relocating to join us, you could be eligible for relocation assistance. • Our Center for Workplace Violence Prevention and Caregiver Well-Being sets caregiver safety as a priority, identifying, reporting and responding to incidents and providing safety resources. A caregiver in this role works nights from 7:00 p.m. – 7:30 a.m. with rotating weekend requirements. A caregiver who excels in this role will: • Provide direct nursing care. • Implement, monitor, evaluate, update and revise patient care plans. • Monitor, record, document and communicate patients’ conditions. • Administer prescribed medications and treatments. • Note and carry out physician and nursing orders. • Assess and coordinate patients’ discharge needs. • Educate patients and their families. Minimum qualifications for the ideal future caregiver include: • Graduate from an accredited school of professional nursing (Diploma, ADN or BSN program) • Current state licensure as a Registered Nurse (RN) • Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross • One year of current acute care RN experience OR licensed military RN experience Preferred qualifications for the ideal future caregiver include: • Bachelor’s of Science in Nursing (BSN) Physical Requirements: • Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination. • Requires standing and walking for extended periods of time. • Requires corrected vision and hearing to normal range. • Requires working under stressful conditions and irregular hours. • Exposure to communicable diseases and/or body fluids. • Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. • Physical Demand requirements are in excess of those for Light Work. Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $33.50 Maximum hourly: $53.60 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Administrative Service Representative Handles a wide range of customer service requests, including matters related to patient belongings, Lost and Found, death certificates, autopsy consent, and coordination of body releases to funeral homes. A caregiver in this role will work Monday and Friday from 9:00am to 5:30pm, Tuesday and Wednesday from 10:00am to 2:00pm and provide additional varying hours to cover PTO for other caregivers. A caregiver who excels in this role will: • Coordinate processing and reconciliation of deceased patients and autopsies between multiple departments, institutes, regional hospitals, and outside entities. This includes facilitating timely releases to funeral home representatives, processing expiration packs, and assuring doctor’s completion of death certificates. • Communicate with family members of deceased patients regarding release of belongings. • Manage the receipt, documentation, and release of personal belongings for patients, guests, and staff, including oversight of hospital Lost and Found items to ensure accurate tracking and secure handling. • Handle administrative tasks such as phone calls, faxing, copying, and mail coordination. Minimum qualifications for the ideal future caregiver include: • High school diploma or General Educational Development Diploma (GED) • Ability to communicate clearly in English, both verbally and in writing, to meet job‑related needs • Minimum of 2 years of experience in a customer service-related role or front desk • Prior job experience with typing, computer use, or related coursework. Must be able to input and retrieve data using standard computer systems Preferred qualifications for the ideal future caregiver include: • Proficiency in Microsoft Office is preferred • Healthcare experience preferred Physical Requirements: • Ability to perform work in a stationary position for extended periods of time. • Ability to operate a computer and other office equipment. • Ability to travel throughout the hospital system. • Ability to communicate and exchange accurate information. • Ability to safely transport and maneuver an autopsy cart containing a deceased patient over short distances, in compliance with established protocols. Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join us for an on-site New Grad Interview Event on February 28, 2026, from 11:00am - 4:00pm at Cleveland Clinic Akron General Launch your nursing career with confidence at Cleveland Clinic. Join us for our New Grad RN Interview Event, where you’ll meet directly with nurse leaders and recruiters who are committed to supporting your growth. We are filling multiple positions with a variety of shifts and schedules. Must have completed a Recruiter Phone Interview prior to attending this event Please apply and complete our on-demand screening questions to be considered for a role. If selected, all details will be provided in your interview confirmation. Our Recruiters will be on-site to welcome you and escort you to your interview. A caregiver who excels in this role will: • Participate in a residency core curriculum based on individual learning needs. • Provide direct nursing care alongside a success coach. • Establish and/or revise priorities for patient care (acuity of need, patient preference and resource availability). • Respond to data indicating risk to patients’ health and initiate action to correct, reduce or prevent risk. • Seek supervision, consultation and assistance when unable to perform safely and independently. • Document in patients’ medical records. Minimum qualifications for the ideal future caregiver include: • Graduate from an accredited school of professional nursing (Diploma, ADN or BSN program) • Current state licensure as a Registered Nurse (RN) • Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross • New graduate RN OR less than one year of RN work experience Preferred qualifications for the ideal future caregiver include: • Bachelor of science in nursing (BSN) Physical Requirements: • Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination. • Requires standing and walking for extended periods of time. • Requires corrected vision and hearing to normal range. • Requires working under stressful conditions and irregular hours. • Exposure to communicable diseases and/or body fluids. • Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. • Physical Demand requirements are in excess of those for Light Work. Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum hourly: $33.50 Maximum hourly: $53.60 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic is seeking a qualified professional to serve as Revenue Cycle Management Analyst III. Join Cleveland Clinic’s Main Campus, where you’ll work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. The Revenue Cycle Management Analyst III provides complex operational information to facilitate Revenue Cycle Management decision making. Additionally, this caregiver serves as an expert resource for the collection of data, analysis and evaluation of complex operational resources, services, programs, systems and procedures. This is the ideal role for an individual with skills and experience in data interpretation, project management, IT communication and revenue cycle. A caregiver in this role will have the opportunity to potentially grow into leadership roles. A caregiver in this role works remotely, Monday-Friday. Candidates must reside in Northeast Ohio, as occasional in-person team meetings will occur at our Independence West Creek location. Responsibilities: • Assist department and leadership in obtaining complex information from various financial, clinical and operational systems and data sources. • Process complex department specific operational processes to ensure accurate and timely outcomes. • Conduct complex analysis and evaluation of multiple current and proposed operational unit services and performance. • Identify multiple programs/service strengths, weaknesses and recommend strategic process changes. • Serve as technical expert in the analysis and evaluation of complex operational and administrative units, as related to departmental resources, services, systems and programs. • Interpret and present complex data analysis results, including explanation of techniques used, assumptions made and summary of results providing timely response to customer requests. • Establish and maintain detailed knowledge and documentation of all analysis/data sources within the department. • Analyze departmental database and provide timely response to customer requests. Minimum qualifications: • High school diploma or GED • 4 years of Accounting, Revenue Cycle Management, Finance or Healthcare experience • Proficient in Microsoft Office applications, specifically Excel Preferred qualifications: • Bachelor's degree in a related field • Medicaid eligibility exposure • Experience with Epic Physical Requirements: • Ability to communicate and exchange accurate information. • Ability to perform work in a stationary position for extended periods. • Ability to work with physical records or operate a computer or other office equipment. • In some locations, ability to travel throughout the hospital system. • In some locations ability to move up to 25 lbs. Personal Protective Equipment: • Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $47,530.00 Maximum Annual Salary: $72,475.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. In our Finance division, caregivers use their knowledge and skill every day to provide exceptional experiences for patients and their families. As a Patient Access Workleader, you will function as the department lead. A caregiver in this position works part-time days from 6:00 a.m. – 2:30 p.m. + on-call with every other weekend and holiday rotation requirements. A caregiver who excels in this role will: • Recommend and execute complex policies and procedures with the supervisor to ensure timely and accurate patient registration resolution. • Provide general oversight and direction for caregivers to ensure daily operational support. • Rotate to different locations/hospitals based on staffing needs. • Identify and utilize appropriate reports to contact insurance payers for resolution of accounts with registration issues with a minimal need to escalate issues internally. • Assist with and resolve patient inquiries or complaints. • Recommend and provide input to execute Patient Access programs according to changes in insurance regulations and data obtained from various departments and physicians regarding issues including registration. • Assists the site manager /supervisor with the daily operational activities of patient access. • Identify patient registration issues and resolve or initiate necessary follow up. • Implement service recovery efforts as appropriate. • Rotate in the on-call coverage and covers call-offs within the department. • Independently staff all patient access areas at any facility, including front desk, admitting office, ER registration and cashier. • Train caregivers and conduct performance evaluations. • Assist in the development and implementation of new processes and completion of departmental audits, reports, and QA. • Functions as a Super User. • Handles coaching based on compliance metrics and also oversees cashiering duties as necessary. • Provide registration and cash collection access in Epic • Complete operational tasks, including staff schedules, working reports, performing compliance and denial audits, working reports, handling call offs, allocating work/resources and time and attendance entries. Minimum qualifications for the ideal future caregiver include: • High School Diploma or GED • Four years of experience in a customer facing role with in-person or phone contact OR previous work leader experience with demonstrated competence in personnel management. An Associate’s Degree may substitute one year of experience and a Bachelor’s Degree may substitute two years of experience • Basic PC software application knowledge and the ability to use multiple data systems • Demonstrated knowledge of medical terminology sufficient to understand physician orders or complete a course within one year Physical Requirements: • Ability to communicate and exchange accurate information. • Ability to perform work in a stationary position for extended periods. • Ability to work with physical records or operate a computer or other office equipment. • In some locations, ability to travel throughout the hospital system. • In some locations ability to move up to 25 lbs. Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required. Pay Range Minimum hourly: $17.25 Maximum hourly: $26.31 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Opportunity Details Shape the Future of Family Medicine at Cleveland Clinic Are you a Board-Certified or Board-Eligible Family Medicine Physician ready to make a meaningful impact? Join Cleveland Clinic, a global leader in healthcare innovation, where your passion meets purpose. Why Cleveland Clinic? • World-Class Reputation Join one of the nation's top healthcare systems, consistently ranked for excellence, innovation, and patient outcomes. • Team-Based, Patient-Centered Care Thrive in a collaborative, multidisciplinary environment that prioritizes population health and personalized care. • Unmatched Resources Access a vast network of specialists, cutting-edge technology, and comprehensive support to elevate your practice. Opportunities That Fit Your Life • Flexible Locations Across Northeast Ohio Choose from a variety of outpatient settingsfrom state-of-the-art Family Health and Surgery Centers to smaller, community-based practices. • Join a Respected Medical Home Model Be part of a collegial team known for delivering coordinated, high-quality care with compassion and efficiency. • Integrated Support Teams Work alongside dedicated professionals including MAs, RNs, NPs, PAs, Care Coordinators, and Pharmacists. What You'll Gain • Competitive Compensation & Benefits Enjoy a robust package including salary, tail coverage, retirement matching, relocation assistance, and education allowances. • Career Growth & Development Pursue your interests in research, teaching, and leadership with ample opportunities for advancement. • Make a Lasting Impact Serve diverse communities and experience the fulfillment of transforming livesone patient at a time. Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment. About Us Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day. Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1 million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries. Information for Candidates Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings. Learn more about Cleveland Clinic About Cleveland Clinic Living in Cleveland Take a Tour Pay Range Minimum salary: $240,000 Maximum salary: $343,000

The Department of Internal Medicine at Cleveland Clinic Akron General is seeking board certified/eligible Internal Medicine Physicians for outpatient positions in our community-based practice sites located throughout Northeast Ohio. The department provides outstanding preventative, acute and chronic disease care for adults in settings that are conveniently located and patient-focused. Many of our practices are recognized as Patient Centered Medical Homes, and feature a team-based approach to optimize patient care and satisfaction. In keeping with Cleveland Clinic Akron General's values, Akron provides the perfect opportunity to work in a community setting that combines the strengths of a large health care system with the familiarity of a small town feel. Cleveland Clinic Akron General offers competitive salaries, outstanding benefits, malpractice insurance and tail coverage. Located in Northeast Ohio, Akron is the fifth largest city in the state and is a great place to live and work, offering the benefits of being close to major cities, but having a small-town feel. The Akron community provides a family-friendly atmosphere with endless entertainment options, excellent education institutions, along with the natural beauties of the Cuyahoga Valley. Travel from Akron is convenient with access to several major highways and airports located nearby in Akron-Canton, Cleveland and Pittsburgh. Cleveland Clinic Akron General is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke-free/ drug-free environment. About Us Cleveland Clinic Akron General is a nonprofit healthcare organization that has been improving the health and lives of the people and communities it serves since 1914. Akron General includes: Akron General Medical Center, a 532-bed teaching and research medical center, and Edwin Shaw Rehabilitation, the area's largest provider of rehabilitation services; Akron General Partners, which includes Partners Physician Group, the Akron General Health & Wellness Centers, Lodi Community Hospital, Community Health Centers and other companies; Akron General Visiting Nurse Service and Affiliates; and Akron General Foundation. For more information about Akron General, visit akrongeneral.org. Our Culture Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment. About the Community Akron is part of Northeast Ohio, which is composed of six metropolitan areas. Each area provides affordable real estate, excellent schools, safe communities as well as an abundance of outdoor activities. Information for Candidates Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings. Please remember to include a cover letter and CV with your application. Pay Range Minimum salary: $247,250 Maximum salary: $359,750