Jobs at Cisco

Job Summary
The Technical Architect - SDWAN/WLAN plays a pivotal role in shaping and delivering high-quality network solutions within the organization. This position emphasizes the design and architectural excellence of data solutions, specifically focusing on SDWAN and Wireless WLAN technologies. The role requires a strong technical foundation, coupled with the capability to mentor and develop team members, ensuring the delivery of innovative and reliable solutions that align with client requirements and industry standards.

Key Responsibilities
1. Architect And Design Sdwan And Wireless Wlan Solutions By Defining Technical Requirements And Ensuring Alignment With The Organization S Delivery Standards And Client Specifications.
2. Lead And Mentor The Technical Team To Enhance Their Skills In Sdwan And Wireless Wlan Technologies, Fostering A Culture Of Continuous Learning And Minimizing Delivery Risks.
3. Collaborate With Stakeholders To Gather Detailed Specifications And Deliver Tailored Solutions That Meet Business Needs, Leveraging In-Depth Knowledge Of Data Networking Domains.
4. Stay Abreast Of Emerging Technologies In Sdwan And Wireless Wlan, Ensuring The Solutions Remain Current, High-Quality, And Compliant With Industry Best Practices.

Skill Requirements
1. Proficient In Sdwan Technologies And Solutions.
2. In-Depth Knowledge Of Wireless Wlan (Cisco) Architecture And Deployment.
3. Strong Understanding Of Network Design Principles And Best Practices.
4. Excellent Problem-Solving And Analytical Skills.
5. Ability To Mentor And Train Team Members Effectively.

Certification
1. Cisco Certified Network Professional (Ccnp) In Wireless Or Sdwan Is Optional But Valuable.
2. Relevant Certifications In Network Architecture Or Design Are Also Beneficial.

Cisco Network Engineer
Job Number: (phone number removed)
Use your skills where innovative technology solutions begin. ECLARO is looking for a Cisco Network Engineer for our client in Wilmer, TX.

ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• Responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.
• Troubleshooting and fix hardware and software issue including computer, printer, scanner, and monitor etc.
• Network Management and Maintenance
• Security camera system management and maintenance.
• Customer Portal Management
• IT Asset Management  

Responsibilities:

• Responsible for the daily maintenance and operation of Routers, Switches, Firewalls, Wireless Controllers, Access Points. Able to independently solve network problems encountered.   
• Responsible for network equipment, internet, and Wi-Fi management and maintenance. Troubleshooting and fix the network issue, ensuring network uptime, security, and maximize network performance. Able to replace, update and program network devices.
• Responsible for new proposal of the new network project, submitting requisition, tracking project and working with supplier testing, acceptance, and deliver.           
• Responsible for the asset management of IT Network equipment related equipment to ensure IT asset accuracy.               
• Responsible for IT Network equipment hardware and software upgrades.
• Wi-Fi Customer Portal authentication access.
• Network Security including authentication and access.
• Responsible for the day-to-day operation in the MDF and tracking of MDF equipment and materials per company guidelines.
• Responsible for data connections from the IDFs to MDFs including managing fiber runs within the IDFs and MDFs.
• Responsible for reporting any foreseen risks associated with IT.
• Responsible for creating suggestions for the Network Roadmaps, or improvements.
• Backup for the daily operation of computer peripherals and desktop systems maintenance. Able to independently solve hardware and software problems encountered daily including computer, printer, scanner, monitor, conference meeting equipment, and related office and design software etc.      
• Backup Security camera system management including user and permission management         
• Backup for new employee computer setup and release; terminated employee computer revoke.            
• Other duties as assigned by manager or management team.

Pay Rate: $68 - $70 / Hour

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Greg Papalexis
(url removed)
(phone number removed)
LinkedIn | Greg Papalexis

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Role: Bilingual Solutions Center Representative - Life Insurance
Pay Rate: $19.51 per hour, paid weekly
Location of Assignment: Hybrid (Monday/Thursday-Friday - Remote, Tues-Wednesday - Grandview office (H building, 3rd floor))
Schedule: Monday – Friday, Flexible hours b/w 8:00a-8:00p EST, 38.75 hours/week
Assignment Length: 6-12 months, opportunity for extension/conversion pending performance, attendance and business need
Target Start Date: 1/12/2026, upon completion of new hire onboarding

Training is a total of 5 weeks, hybrid (2 days in office (Tuesday/Wednesday) and 3 from home). Training weeks 1-1-4 is Monday-Friday 10:00-6:30. The fifth week requires flexibility in hours, Monday - Friday 8:00-8:00 EST. No time-off allowed from 1/12-2/18.

*Candidate MUST have access to router. Client will provide an Ethernet cable.
**Candidate MUST review A Day In The Life video prior to interview with hiring team.

Position Summary:
As a Solutions Center Representative, you'll deliver exceptional service to members, partners, and financial professionals. You'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships.

Key Responsibilities:

• Handle inbound calls from members, partners and financial professionals
• Interpret policy changes and provide expert guidance
• Maintain records and use insights to enhance customer relationships
• Ensure compliance with industry regulations and company policies
• Educate customers on financial implications, penalties, and plan benefits
• Strive for first-call resolution and collaborate with internal teams on escalated cases when needed
• Participate in career development and goal-setting sessions

Qualifications

• Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred
• Experience: 1+ year in customer service or sales
• Skills:
  • Bilingual (read, write, speak) in both English and Spanish
  • Knowledge of various insurance products and the sales process
  • Solid understanding of legal implications of certain product features in different states
  • Strong communication and problem-solving abilities
  • Computer proficiency

Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen.

The application window is expected to close on 01/23/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote role based in the USA. **Meet the Team** Component Central Operations (CCO) supports Cisco’s Silicon and Optical supply chains driving business transformation that delivers scalable, profitable growth. Our team's mission is to drive strategic alignment and operational excellence across the organization. We achieve this by using our expertise in program management, data and analytics, and business architecture. We work in a fast-paced environment collaborating across global teams to enable strategic business outcomes. **Your Impact** The business architect plays a crucial role in aligning business strategy with technology solutions across the supply chain domains. They analyze business processes, identify areas for improvement, and design optimized workflows to enhance efficiency and productivity. The Business Architect also bridges the gap between business partners and technical teams, ensuring that IT investments support strategic goals. + **Designing and implementing end-to-end supply chain transformations:** Crafting strategies that optimize processes, enhance efficiency, and drive business value. + **Using data to advise :** Applying sophisticated analytics to uncover insights, predict trends, and optimize supply chain performance. + **Driving multi-functional alignment:** Collaborating with diverse teams to align on an end-to-end transformation strategy to achieve strategic business outcomes + **Shaping the future of technology:** Contributing to the evolution of Cisco's supply chain, ensuring we remain at the cutting edge of innovation. + Work with senior leadership to develop and refine the strategic roadmap for our silicon and optical supply chains. + Drive end to end demand forecasting process transformation with Cisco’s business units and strategic customers to improve Silicon and Optical Module forecast accuracy. + Identify, map and analyze the key business capabilities required to implement the strategic roadmap, ensuring alignment with business goals. + Maintain the services framework and business process library for the Components Supply Chain + Implement industry best practices to enhance operational efficiency, reduce costs, and improve time-to-market for silicon and optical module products + Collaborate with IT teams to ensure that technology infrastructure and applications support business process and strategic goals + Ensure effective data management practices, including data integrity, quality, and accessibility, to support decision-making processes + Develop and supervise key performance indicators to measure the effectiveness of the business process and initiatives + Find opportunities for continuous improvement and lead initiatives to drive operational excellence. **Minimum Qualifications** + 8+ years of Demand Planning, Transformation, Integrated Business Planning, Financial Planning, Customer Co-Planning, experience in the semiconductor industry with semiconductor manufacturing experience. + 5 years of experience in business architecture, business transformation or related field driving large transformation programs. + Expert proficiency in communication and facilitation at a working and executive level + Good experience in business process design, flow, and optimization. Solid understanding of semiconductor planning processes, supply chain dynamics, and industry-specific technologies along with leading systems implementations and/or integrations. + Experience using Six Sigma methods to tackle problems and optimize business processes along with experience in Project Management, Waterfall, & Agile Methodologies. **Preferred Qualifications** + Optical module manufacturing experience. **Why Cisco?** At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $146,100.00 to $190,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $146,100.00 - $229,600.00 Non-Metro New York state & Washington state: $133,200.00 - $221,400.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Role: Bilingual Solutions Center Representative - Life Insurance
Pay Rate: $19.51 per hour, paid weekly
Location of Assignment: Hybrid (Monday/Thursday-Friday - Remote, Tues-Wednesday - Grandview office (H building, 3rd floor))
Schedule: Monday – Friday, Flexible hours b/w 8:00a-8:00p EST, 38.75 hours/week
Assignment Length: 6-12 months, opportunity for extension/conversion pending performance, attendance and business need
Target Start Date: 1/12/2026, upon completion of new hire onboarding

Training is a total of 5 weeks, hybrid (2 days in office (Tuesday/Wednesday) and 3 from home). Training weeks 1-1-4 is Monday-Friday 10:00-6:30. The fifth week requires flexibility in hours, Monday - Friday 8:00-8:00 EST. No time-off allowed from 1/12-2/18.

*Candidate MUST have access to router. Client will provide an Ethernet cable.
**Candidate MUST review A Day In The Life video prior to interview with hiring team.

Position Summary:
As a Solutions Center Representative, you'll deliver exceptional service to members, partners, and financial professionals. You'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships.

Key Responsibilities:

• Handle inbound calls from members, partners and financial professionals
• Interpret policy changes and provide expert guidance
• Maintain records and use insights to enhance customer relationships
• Ensure compliance with industry regulations and company policies
• Educate customers on financial implications, penalties, and plan benefits
• Strive for first-call resolution and collaborate with internal teams on escalated cases when needed
• Participate in career development and goal-setting sessions

Qualifications

• Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred
• Experience: 1+ year in customer service or sales
• Skills:
  • Bilingual (read, write, speak) in both English and Spanish
  • Knowledge of various insurance products and the sales process
  • Solid understanding of legal implications of certain product features in different states
  • Strong communication and problem-solving abilities
  • Computer proficiency

Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen.

¡Buscamos un Experto CISCO LAN WIFI para unirse a nuestro equipo!

¿Eres un profesional apasionado por las redes LAN y Wireless? ¿Tienes experiencia gestionando controladores wireless Cisco y entornos LAN con switches Cisco? ¡Esta es tu oportunidad para crecer y brillar!

¿Qué harás?

• Gestión y administración de controladores Wireless Cisco (modelos 9800 y 5520).
• Mantenimiento y optimización de entornos LAN con switches y routers Cisco.
• Participar en proyectos de infraestructura de red y mejora de conectividad.
• Aplicar conocimientos avanzados de routing para garantizar un desempeño óptimo.
• Utilizar herramientas como ClearPass para la seguridad y autenticación en red.

¿Qué buscamos?

• Formación mínima: grado Medio o Superior en Telecomunicaciones.
• Experiencia demostrable con herramientas Cisco: Routers, Switches, ClearPass, Cisco Wireless LAN Controllers 9800 y 5520.
• Conocimientos avanzados en routing.
• Deseable conocimiento en ClearPass.
• Compromiso para obtener la certificación CCNP Wireless LAN Controllers dentro del primer año, si aún no la tienes.

¿Qué ofrecemos?

• Un entorno dinámico y colaborativo con proyectos innovadores.
• Oportunidades de crecimiento profesional y formación continua.
• Apoyo y recursos para la certificación CCNP Wireless LAN Controllers.
• Paquete salarial competitivo acorde a tu experiencia y habilidades.
• Ubicación: Instalaciones de cliente Zaragoza.

Si te apasiona la tecnología Cisco y quieres seguir desarrollando tu carrera profesional, ¡queremos conocerte!

¡Postúlate ahora y forma parte de un equipo que marca la diferencia en el mundo de las redes!

GENTE ABAI#LIBRES#IGUALES#SIN ETIQUETAS

Genesis10 is currently seeking a Network/System Engineer with our client in the financial industry located in Charlotte, NC, Kennesaw, GA and Chandler, AZ. This is a 12 + month contract position.

Responsibilities:

• Voice Operations engineering support for Cisco and MS Teams
• Handle/manage all aspects of core voice services in conjunction with support Voice for infrastructure globally
• Support of Voice platforms and interconnectivity with Enterprise telephony, Contact Center, and Transport—including external carrier
• Participate in change and problem management reviews, and working with other support teams to manage, triage, and resolve issues expeditiously
• Work closely with vendors and management of internal teams
• Tasks focus on incident management, risk assessment, escalation, system restoration, and break/fix scenarios

Requirements:

• 5+ years' of voice technology experience
• 3+ years' experience in a Lead Role
• 5+ years' operational engineering expertise with Voice Networking, including SIP, Carrier, e911, Contact Center, IVR, CTI and VOIP technologies
• Operational Engineering experience with other voice, data network, and security network technologies demonstrable by certification and/or work history
• Strong knowledge of Cisco Voice Systems, including Incident Management process and TAC engagement
• Understanding of Cisco Telepresence and WebEx platforms
• MS Teams interoperability with Core Voice services
• Experience with NICE Recording, including provisioning
• Knowledge of ITIL (Information Technology Infrastructure Library) Processes with focus in Major Incident Management and Problem Management
• Able to open Incident and Problem Tickets
• Extensive experience with technical troubleshooting methodology
• Strong risk management skills – able to understand urgency, and assess impact
• Ability to work in a highly visible environment
• Understand concept of operational excellence and strive to improve environment
• Strong inter-personal skills; able to work both independently and in a team environment
• Experience working in the financial or banking industry
• Extensive experience with technical troubleshooting methodology
• Good communication skills
• Ability to lead meetings
• Ability to write clear concise updates to properly communicate to Senior Leadership
• Cisco Webex – Working with Bridgelines and Breakout Sessions
• Mattermost – Documenting key triage activities
• NEWs – Identifying and paging the right teams for assistance
• Microsoft Products (Excel, Word, PowerPoint)
• ITSM (Information Technology Service Management) Remedy
• ServiceNow Experience

Desired skills:

• MS Teams Voice provisioning

Pay range: $50.55 - $58.55

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

NCDHHS-(phone number removed)

Technology Specialist to provide expert IT infrastructure technology leadership for the new DHHS Campus project to implement IT infrastructures that will be constructed to replace the Dorothea Dix campus IT networks. Typical Experience: 84+ months

REQUIRED/DESIRED SKILLS Skills Required/
Desired Experience Experience with the implementation of both COTS and customized enterprise networks Required 8 Years In-depth knowledge of network infrastructures, virtualization, LANs; VLANs; WANs; WLANs; SANs; RTLS; VPN; TCP/IP; session initiation protocol (SIP); Required 8 Years in depth knowledge with Wi-Fi Protected Access 2 (WPA2); videoconferencing; firewalls, voice, data and unified communications (UCS); Required 8 Years Experience with the implementation of both COTS and customized enterprise networks Required 8 Years Experience developing/reviewing assessment tools. Required 8 Years Able to produce accurate and thorough technical documentation. Required 8 Years Experience with developing and reviewing technical requirements, designs and implementation plans. Required 8 Years The Advanced Technology Specialist must have Technical Lead experience on large, complex automation/IT infrastructure implementation projects. Required 8 Years CCNP, CCIE, Certified Cisco Specialist or equivalent experience is required Required 8 Years Install, configure, integrate and test (all levels) IT infrastructure components/systems (custom and COTS). Required 8 Years Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff. Required 8 Years Perform IT planning, systems conversion and/or migration. Required 8 Years Work with the Senior Architect to assure continuity of planned technologies. Required 8 Years

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.



Rate Range: $70-$75/Hr



Job Description:

• We are seeking a highly skilled Architect with area of expertise in Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications.
• The ideal candidate will play a vital role in the successful design of the overall architect for implementation, upgrade, and functionality test of the above solutions and adjuncts.
• This individual must possess strong technical knowledge in designing solutions with a customer-centric approach.

Responsibilities:

• Lead and contribute to the overall solution designing for Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications.
• Optimize the contact center solution to driver organizational objectives.
• Create architectural solution documents, LLD, HLD and define implementation phases for execution.
• Collaborate with stakeholders to understand business requirements and design the solution documents accordingly.
• Follow industry standards and best practices to develop an effective solution that provides high-availability and scalable solutions to support future growth strategy.
• Work alongside the delivery team to coordinate with OEMs/ vendors to streamline the implementation process.
• Evaluate interoperability between various products, OEMs and propose accurate version to be implemented.
• Assist the delivery team as and when they need support on design related questions.
• Participate with delivery team to troubleshoot technical issues and provide solutions during the implementation phase.
• Oversee quality assurance processes to identify and address any issues during the implementation phase.
• Participate in UAT with the customer to ensure the solution meets their expectations.
• Provide post-implementation support for ongoing issues and deliver a positive user experience.
• Collaborate with the delivery and support team to deliver exceptional customer service and resolve technical issues effectively.

Qualifications:

• Bachelor s degree in computer science, Information Technology, or equivalent.
• Proven experience in solution designing of Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications.
• Strong understanding of contact center technologies, telephony, and 3 rd -party application integrations.
• Project management skills with the ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills and the ability to collaborate with cross-functional teams.
• Self-motivated and capable of working independently with minimal supervision.
• Flexibility with work timings to align with customer s working hours and project delivery timelines.
• Certifications in Cisco Contact Center, CUCM, UCCE, UCCX or related technologies are an added advantage.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at (url removed) .

Applicant Consent:
By submitting your application, you agree to ApTask's ((url removed)) Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at (phone number removed) or (url removed). Message frequency may vary. Msg & data rates may apply.

Position Summary:
We are seeking a highly skilled Cisco Telephony SME to join our Networking team. The ideal candidate will have deep expertise in Cisco Unified Communications technologies, including CUCM, Cisco Unity, Cisco CUBE, Cisco IP handsets, analog gateways, and secure telephony endpoints such as vIPer and TSG phones. The candidate must have proven experience designing, deploying, and supporting large-scale telephony environments with 2,000 or more endpoints.

Key Responsibilities:
Serve as the subject matter expert for Cisco telephony platforms, including:
Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection
Cisco Unified Border Element (CUBE)
Cisco IP Phones and Handsets
Cisco Analog Voice Gateways
vIPer Phones and TSG-approved secure phones
Plan, design, configure, and support Cisco VoIP infrastructure in large enterprise environments (2,000+ endpoints).
Manage dial plans, call routing, voicemail, and secure voice features.
Troubleshoot and resolve complex telephony issues, including SIP trunking, call quality, and endpoint registration.
Ensure secure and scalable implementation of voice services
Collaborate with cross-functional teams to support network integration, QoS, and compliance with security standards.
Maintain documentation for telephony systems, configurations, and operational procedures.
Participate in system migrations, upgrades, and patching activities with minimal user disruption.

Qualifications:
5+ years of hands-on experience with Cisco Unified Communications technologies.
Demonstrated experience supporting and maintaining large-scale deployments (2,000+ voice endpoints).
Strong expertise in CUCM, Unity, CUBE, Cisco analog gateways, and secure telephony devices.
Experience deploying and managing vIPer phones and TSG-certified phones in secure environments.
Proficiency in SIP, H.323, MGCP, and analog voice protocols.
Familiarity with VMware and virtualized UC applications.
Cisco certifications such as CCNP Collaboration or CCIE Collaboration are highly desirable.

Preferred Skills:
Familiarity with emergency services (E911) and paging
Excellent communication, documentation, and troubleshooting skills.
Knowledge of secure voice architecture, encryption, and crypto-enabled endpoints.

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 Cisco Network Engineer to join our team Remote based in the United States.

Position Summary:
The Level 3 Network Engineer will be responsible for designing, implementing, and maintaining advanced network solutions with a focus on Cisco route/switch technologies. This role requires strong expertise in Cisco wireless (Cisco 9800 and Client). Experience with Aruba route/switch/wireless, Juniper Mist, and Arista is preferred. The engineer will ensure the seamless integration and optimization of these technologies within the network infrastructure. Additionally, this role will be expected to guide and mentor L2 level engineers and must be comfortable presenting and discussing highly technical topics with clients.

Responsible for the setup and installation of technical systems, applications, or process designs for client's purchased or outsourced technology and business process solutions. Works directly with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

Key Responsibilities:

• Design and deploy Cisco route/switch solutions, including configuration and integration with existing network infrastructure.
• Develop and implement network policies using Cisco's policy model, including VLANs and other network segmentation techniques.
• Perform hands-on installation, configuration, and maintenance of network components such as routers, switches, and wireless access points.
• Design, deploy, and manage Cisco wireless networks, ensuring optimal coverage, performance, and security, with a focus on Cisco 9800 and Client.
• Monitor network performance and troubleshoot issues related to Cisco route/switch and wireless technologies.
• Collaborate with cross-functional teams to ensure seamless integration of Cisco technologies with other IT systems and applications.
• Provide training and support to network engineers and administrators on Cisco best practices and troubleshooting techniques.
• Guide and mentor L2 level engineers, providing technical leadership and support.
• Conduct project planning, cost analysis, and vendor comparisons for network-related projects.
• Ensure network security by implementing and maintaining security measures within the Cisco environment.
• Manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
• Test and troubleshoot functionality of installed systems.
• Identify and document technical issues to be escalated to product and system integration teams for resolution.
• Provide feedback based on client experiences to product and professional services teams for product and process improvements.
• Present and discuss highly technical topics with clients, ensuring clear communication and understanding of complex network solutions.

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in Network Engineering
• Minimum of 3 years of experience in designing and deploying Cisco route/switch solutions.
• Strong knowledge of Cisco wireless technologies, including Cisco 9800 and Client.
• Experience with network protocols and technologies such as IP, VLAN, BGP, OSPF, and MPLS.
• Experience with Aruba route/switch/wireless, Juniper Mist, and Arista.
• Proficiency in Network Monitoring and Troubleshooting Tools.

Preferred Qualifications:

• Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification.
• Experience with automation and orchestration tools such as Ansible, Python, or Terraform.
• Knowledge of cloud networking and hybrid cloud environments.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

About NTT DATA:

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this Remote role is $50.00 - $70.00/hour USD. This range reflects the minimum and maximum target compensation for the position across all locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at (url removed)

NTT DATA endeavors to make (url removed) accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (url removed) . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .