Jobs at American Airlines

American Airlines Credit Union (AACU) Marketing is seeking a Specialist-Business Development to grow AACU membership and promote AACU products with strategic partners and existing members. You will build relationships, conduct orientations, and collaborate with branch managers and marketing to drive awareness and membership growth across the DC area. Strong communication and sales skills are essential, with travel up to 90% of the time.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you’ll love this job The Director, Leadership Development and Learning is part of the People Division and leads the design, development, and delivery of leadership learning and talent development strategies that support operational excellence, leadership effectiveness, and business performance across the airline. This role oversees the design, implementation, and continuous improvement of learning programs for frontline, operational, technical, and corporate leadership teams, ensuring team members have the knowledge and skills needed to deliver a safe, reliable, and customer-focused operation. What you’ll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. • Develop and execute enterprise-wide learning and development strategies aligned with business objectives, operational priorities, and workforce planning initiatives • Lead the design, implementation, and continuous improvement of learning programs supporting frontline, operational, technical, and corporate leadership. • Partner with business leaders, People teams, and operational stakeholders to identify capability gaps and develop targeted learning solutions • Ensure learning initiatives support regulatory requirements and maintain alignment with applicable FAA (Federal Aviation Administration), IATA (International Air Transport Association), and EASA (European Union Aviation Safety Agency) safety and operational standards • Establish learning effectiveness metrics and performance measures to evaluate program outcomes and drive continuous improvement • Lead, coach, and develop a team of learning professionals responsible for content development, instructional design, facilitation, and program management • Champion modern learning methodologies, digital learning solutions, and emerging technologies to enhance Team Member engagement and learning effectiveness • Collaborate with Talent Management and business leadership to support succession planning, leadership pipeline development, and long-term workforce capability strategies • Manage external vendor relationships, consulting partnerships, and learning service providers • Develop and manage departmental budgets, resource allocation, and strategic learning investments All you’ll need for success Minimum Qualifications – Education & Prior Job Experience • Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field, or equivalent experience/training • 10 years of progressive experience in learning and development, talent development, organizational effectiveness, training, or related discipline • 7 years of progressive leadership experience • Experience developing and implementing enterprise-wide learning strategies and programs • Experience managing large-scale projects and cross-functional initiatives • Knowledge of learning technologies, including Learning Management Systems (LMS) • Ability to influence and collaborate effectively with senior leaders and stakeholders Preferred Qualifications – Education & Prior Job Experience • Master’s degree in Organizational Development, Human Resources, Education, or Sciences, or a related field • Experience within the airline, aviation, transportation, hospitality, or other highly regulated industries Skills, Licenses, and Certifications • Demonstrates the highest standards of ethics and integrity • Extensive experience designing, implementing, and evaluating learning and development programs • Advanced knowledge of instructional design principles, adult learning methodologies, and learning technologies • Strong experience leading complex projects and enterprise-wide initiatives • Analytical ability to leverage data, metrics, and insights to measure program effectiveness and support decision-making • Ability to be highly collaborative, form consensus, build relationships, and work productively with a broad range of experienced professionals throughout the company • Ability to think strategically, negotiate skillfully, digest complex details and use sound judgment and initiative in making decisions • Ability to drive organizational effectiveness and support change management initiatives • Ability to build partnerships and influence executive leaders and key stakeholders • Ability to coach, mentor and serve as a role model for team members • Ability to influence through outstanding interpersonal skills and drive success by asking meaningful questions, challenging the status quo, and modeling teamwork and effective collaboration • Ability to thrive in a fast-paced, changing, and complex environment • Excellent verbal and written communication skills, with ability to handle complex topics comfortably and to effectively and clearly communicate a strategic and tactical vision to all levels within the organization • Experience managing budgets, resources, and strategic investments • Ability to travel, as needed What you’ll get Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Cities: Fort Worth – TX Requisition ID: 86829

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Reservations Agents to: Connect with customers and provide solutions to their travel needs; Master several weeks of fast-paced, intensive training on products, processes, policies and tools; Handle contacts from customers and gain their trust by providing solutions to their travel needs; Listen to customer needs and proactively offer options; Generate revenue by selling tickets and related products/services; Offer a high level of customer service. It's time to go places with American Airlines...

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job • Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area. • The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. • Move baggage and cargo of various weights to and from aircraft • Drive and operate belt loaders • Service aircraft at gates with ground power and air conditioning • Tow and pushback aircraft from gates • Service aircraft lavatories and water ports • Clean interior of aircraft when needed • Position beverage and luggage carts around the ramp area • Works outdoors in various weather conditions • Work shifts that include irregular and/or extended hours, weekends and holidays. Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like! What you'll do (cont.) General • Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) • Adhere to company policies, procedures, and performance standards • Perform all functions in accordance with safety procedures and policies • Wear uniforms as required by company policy • Wear all personal protective equipment (PPE) in accordance with rules and regulations • Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes Depending on your airport size, you may also do the following: • De-ice aircraft by directing a chemical/water stream at aircraft surfaces • Perform catering service • Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success • High school diploma or GED or international equivalent • Must be 18 years of age or older • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts • Must have knowledge of and ability to use basic computer skills • People-oriented and highly motivated, with a positive and cooperative attitude • Good communication skills • Applicable valid driver’s license as required by local authorities • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements • Ability to obtain jet bridge certification • Must have the ability to pass the US Postal Service background check What you'll get Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Customer Service Agents to: Interact with customers in a courteous, efficient, friendly and professional manner; Promote and sell air travel to the traveling public or freight forwarders; Provide assistance with passenger check-in and cargo acceptance; Interpret government rules and requirements for domestic and international travel or cargo shipments; Meet and dispatch aircraft within established times; Provide assistance to distressed passengers and customers; Protect company property and revenue; Provide for safe travel. It's time to go places with American Airlines...

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Fleet Service Agents to: Pick-up and delivery of mail at mail facility, baggage in bag room; cargo at the cargo facility or staging areas; Perform arrival and departure activities of aircraft including cleaning aircraft windshield; pushing, towing and related guide person functions; Clean and service aircraft interiors, including cabin cockpit and lavatories. It's time to go places with American Airlines...

Be part of our success story as a American Airlines Customer Service Representative (Remote) to assist passengers with booking changes, ticket inquiries, and travel support from a remote environment. Deliver excellent service to customers and coworkers. Deliver excellent service to customers and coworkers. Perks include competitive pay, flexible shifts, hands-on training, a supportive workplace, and room for advancement.

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Fleet Service Agents to: Pick-up and delivery of mail at mail facility, baggage in bag room; cargo at the cargo facility or staging areas; Perform arrival and departure activities of aircraft including cleaning aircraft windshield; pushing, towing and related guide person functions; Clean and service aircraft interiors, including cabin cockpit and lavatories. It's time to go places with American Airlines... Salary: USD 35000 - 45000 per year

Join our growing team as a American Airlines Baggage Handler to assist with processing returns and exchanges, assist with organizing, stocking, and general upkeep, and gain knowledge of company offerings to better serve clients. Other duties include work collaboratively across teams and departments, provide excellent service to customers and team members, support the preparation and delivery of goods or services, follow safety procedures and company policies, coordinate tasks to ensure deadlines are met, along with adapt to shifting priorities and business needs, respond promptly to inquiries and resolve basic issues, maintain accurate records and documentation, manage daily responsibilities with a focus on quality and efficiency. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Inflight Entertainment and Connectivity (IFEC) Engineering Team within the Integrated Operations Division. + ​Responsible for providing Engineering support for the maintenance and operation of aircraft and related equipment. This job also establishes and assists maintaining aircraft and component standards within areas of responsibility. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + This position is to provide on-site operational support to WIFI and IFE operations at the airport and remote support to line stations and maintenance bases, including but not limited to ensure monthly media is duplicated and distributed to maintenance in a timely fashion, monthly IFEC operational checks, support IFE software + loads via EO or EA written by IFE Engineering, perform reviews of BITE data to identify performance trends, review overnight workload for IFE issues and attend evening maintenance planning meetings. + Develops daily action plans, routing and manpower requests while conducting meetings with production teams + Investigates IFE and WiFi System reliability issues and processes in coordination with DFW Engineers as directed + Liaison with local Maintenance Management & Production Control for assignment of IFE and WiFi system related items to the respective aircraft workload + Follow-up with local stores and materials management for provisioning of required head-end units and Inventory. + Provide support for other cabin-related systems, specifically premium seats. + Must be willing to work Night shifts and weekends **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor of Science in Engineering required + 3-6 years of experience **Preferred Qualifications- Education & Prior Job Experience** + BS in Electrical Engineering. + A&P License. + Ten or more years of experience in aircraft In-Flight Entertainment, WiFi, or electrical systems. + Familiarity with FAA regulatory requirements and AA engineering practices. **Skills, Licenses & Certifications** + Knowledge of Microsoft Office to include Word, Excel, Outlook, etc. + Ability to analyze technical data and make data driven decisions + Demonstrates aptitude, ability and willingness to take on new roles and responsibilties + Ability to prepare/deliver presentations that compel acceptance of solutions + Ability to successfully interact with internal and external customers **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.