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The Work: As a Cybersecurity Operational Technology (OT) Specialist, you will serve a part of an integrated team of engineering and cybersecurity experts to support Chinook's growth in Industrial Controls System (ICS) Cybersecurity. You will consult with clients in the secure design of ICS environments, conduct cybersecurity inventories and risk assessments, develop security documentation, and design and implement ICS cybersecurity solutions. In this role, you will be diligent, proactive, solutions oriented and a facilitator of success for team members, both internal and external. This position offers an exciting opportunity to make an impact in the growing markets of sustainability, resiliency and cybersecurity. This position is REMOTE, but you must be able to travel to client sites up to 50% of the time. The majority of our clients are in the Eastern Time Zone of the United States, especially in the Mid-Atlantic Region. Citizenship / Clearance Requirements: + Must be a U.S. Citizen. + Must be able to obtain and maintain a Secret security clearance based on customer and project requirements. Key Responsibilities: + Perform detailed technical analysis of Industrial Control Systems (ICS) and integrate cyber security solutions. + Identify operational issues and implement modifications and / or upgrades to increase cyber resilience. + Conduct inventories and risk assessments for critical infrastructure. + Perform industrial controls system testing, hardening and monitoring. + Perform detailed analysis of events and implement risk management procedures and / or processes. + Maintain expertise in the cyber security capabilities of operational technology vendor hardware and software. + Assess and evaluate computer / network systems technologies, architectures, and products. + Remain abreast of current cyber security policies, standards and guidelines for critical infrastructure. + Resolve technical issues and keep other departments within the business abreast of their status. + Execute the planning, design, development and implementation of technical controls, procedures and policy associated with compliance to NIST, ISA / IEC 62443, DoD RMF and OT Zero Trust requirements. + Review designs and specifications for operational technology systems including secure systems integration. + Actively participate in the development of company processes and procedures. + Attend company meetings, training seminars, and functions. Minimum Qualifications: + A Bachelor's Degree or equivalent. + At least 5 years of relevant OT experience. + IAT Level II Certification (Security+, GICSP, etc.). + Experience designing and configuring servers, switches, workstations. + Experience designing and programming control system devices. + Experience working with RMF and NIST 800-53. + Experience working with UFGS 25 05 11. + Experience working with cyber security tools, e.g. Wireshark, Nessus, STIG Viewer, SCAP Tool. + Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, MS Teams, MS Project, PowerPoint). + A Valid State Issued Driver's License and the ability to travel to various work sites. Preferred Qualifications: + An Active Secret or higher Security Clearance. + IAT Level III Certification (CISSP). + Certifications in Cisco, Juniper, Moxa and/or other Network Switches. + Certifications in MS Windows Server, Active Directory, Enterprise OS. + Certifications in Linux Operating Systems. Physical Considerations: + Must be able to walk construction sites with uneven surfaces, carry up to 25 lbs., climb stairs and ladders, and work both indoors and outdoors in severe weather conditions, in confined spaces, and in dust generating environments. + Must be able to maintain spatial awareness and comply with safety standards while working near mechanical and electrical building equipment and systems. + Must be able to wear Personal Protective Equipment (PPE) where required. Annual Salary, Dependent Upon Qualifications and Experience: $115,000 - $135,000 Who is Chinook? Chinook Systems, Inc. is a leader in delivering lifecycle energy security solutions to mission critical government and commercial facility Owners. We specialize in the engineering, construction, commissioning, and operations of intelligent, cyber secure, code compliant, and energy efficient building systems. Our solutions save millions of dollars in utility costs, reduce harmful emissions to the environment, and mitigate cyber‐attacks on facilities. Chinook provides motivated employees with the opportunity to advance in a fast‐growing, innovative, entrepreneurial, and collaborative work environment. Equal Employment Opportunity Statement: Chinook Systems Inc. is an Equal Opportunity Employer. We do not discriminate against anyone because of their differences, such as age, disability, ethnicity, religion, national origin, gender, gender identity and expression, or sexual orientation. Chinook is committed to providing veteran employment opportunities to our service men and women.

**Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Group Hospital: Rush University Medical Center Department: IM Gastroenterology **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (8:00:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). **Pay Range:** $29.36 - $47.79 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** The Financial Analyst provides financial support to the department leaders and principal investigators. This will include the development of budgets and financial analyses, maintenance of financial reports, as well as assisting Principal Investigators (PIs) in grant and contract proposals and post grant financial analysis. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. **Other information:** **Required Job Qualifications:** • Bachelor's Degree with three years’ experience OR Master's Degree and one year experience • Strong financial analysis. • Strong oral and written communication skills. • Strong interpersonal skills to effectively build relationships and collaborate in the broad network of Rush University Medical Center (RUMC). • Ability to work independently with minimal direction and to work as part of a team. • Ability to set priorities and manage deadlines, possess strong work ethic, and attention to detail. • Ability to exercise judgment when dealing with confidential matters. • Business acumen and ability to think systemically and strategically. • Proficient with Microsoft Office, specifically in Word, Excel, and PowerPoint. **Preferred Job Qualifications:** • Experience in clinical, research, or health care field. **Responsibilities:** 1. Maintains and develops a standardized model and format for pricing all clinical research activities. 2. Assists in the submission budgets. Identifies opportunities and recommends implementation of process changes to support greater efficiency and usefulness in the budget creation and tracking. 3. Tracks monthly performance and financial data into an executive dashboard. 4. Responsible for interpreting agreed upon coverage analyses into a research study budget. 5. Serves as resource determining research price rates for clinical trial study budgets. Sets up study billing forms for research accounts with necessary departments. 6. Develops federal and non-federal grant budgets as needed. 7. Facilitates submission and completion of other financial study documents. 8. Maintains and monitors study budget/contract expiration dates and initiate budget amendments accordingly. 9. Performs accounts payable and accounts receivable tasks for study fund accounts (i.e. invoice sponsor for earned milestone payments, monitor sponsor payments, review, approve, and initiate payment for research study bills.). 10. Monitor and formulate revenue earned for work performed on research studies. 11. Perform monthly reconciliations of study financial accounts. 12. Create various financial analyses reports as needed. 13. Assists the staff in end-of-month reconciliation and collections processes. 14. As directed, prepares journal entries and other expense allocation documentation as needed. 15. As directed, may develop financial analyses to determine the impact of proposed revenue opportunities on department's financial outlook. 16. Coordinates preparation and submission of financial reports and other paperwork. 17. Tracks or coordinates the tracking of paperwork and maintenance of appropriate copies. 18. Develops and maintains strong, collaborative working relationships with key contacts including Finance and Research Affairs. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Financial Analyst - Gastroenterology (Remote) **Location** US:IL:Chicago **Req ID** 29923

Are you a strategic thinker with a passion for product innovation and market growth? Join **Hitachi Energy** as our **Product Manager - Transformer Components** and take the lead in shaping the future of our Insulation and Components portfolio across North America. In this role, you'll drive product strategy, identify market opportunities, and collaborate with cross-functional teams to develop and launch offerings that meet evolving customer needs. Your insights will guide the product lifecycle and ensure our solutions remain competitive and impactful. **Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.** **How You'll Make an Impact** 1. Conduct market research to identify new product opportunities and improvements 2. Develop product strategies aligned with business goals, including pricing and positioning 3. Collaborate with sales, marketing, and engineering to launch new offerings 4. Monitor product performance and use data to inform decisions 5. Prepare and deliver technical presentations to customers and prospects 6. Coordinate product lifecycle activities with global product management 7. Represent the voice of the North American market in global product discussions 8. Stay informed on industry trends, competitors, and emerging technologies **Your Background** 1. Bachelor's degree in Business, Marketing, Engineering, or related field 2. Minimum 8 years of experience in product management, preferably in transformer services 3. Strong understanding of transformer components and customer needs 4. Excellent communication, negotiation, and presentation skills 5. Proven ability to work effectively with cross-functional teams 6. Willingness to travel domestically and internationally up to 30% 7. US work authorization required **More About Us** 1. At Hitachi Energy, we're committed to powering a sustainable future through innovation and collaboration 2. We offer global career growth, continuous learning, and a culture that values integrity, safety, and inclusion 3. Join a team where your expertise drives real-world impact and product excellence Apply now Current employees apply here Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. **PLEASE CLICK "APPLY" ON PA CAREERLINK.PA.GOV AND SEE "FOLLOW-UP INSTRUCTIONS"**

**We are seeking a Senior Product Director Utility Market North America. This is a remote opportunity. The candidate must have product market experience in the energy industry. The role will spearhead innovative marketing and sales strategies for Transformers products within the Utility market, driving increased orders, gross margin, and market share while enhancing customer satisfaction. By developing a comprehensive market-based roadmap and coordinating with key stakeholders, this role aims to optimize sales efficiency and performance across global markets. Additionally, the leader will foster collaboration within Hitachi Energy's global cross-industry networks, uniting market players to propel the Transformers brand to new heights.** Your responsibilities 1. Develops and implements a market-based approach which includes direct, third-party and project sales whilst building customer relationships with key stakeholders, to educate, inform and solicit support for pursuing market opportunities and converting them to orders. 2. Defines, implements and coordinates all sales and marketing activities including within the defined industry segment, in alignment to the given strategy, ensuring that the related product groups increase all relevant metrics in their selected market segments. 3. Strategically identify and pursue upcoming projects that align with growth objectives and industry advancements. 4. Align these efforts with an overarching strategy to boost metrics such as market share, customer satisfaction, and revenue across chosen market segments. BASIC QUALIFICATIONS: 1. Bachelor's degree in Engineering and/or Business related field, Master's preferred 2. 10 years of professional experience working in engineering, manufacturing and/or sales 3. Ability to inspire and guide teams towards achieving targets, fostering collaboration and a positive team spirit 4. Willingness to travel up to 50% to engage with stakeholders, attend industry events, and support business initiativesacross regions PREFERRED QUALIFICATIONS: 1. Experience working with transformer systems and/or power related systems 2. Experience working in and leading within matrix Organization with oversight of multifunctional teams 3. Strong proficiency in conducting market research and analysis to identify trends, customer needs, and competitivelandscape 4. Base Salary on experience and internal alignment 5. Must be authorized to work in the United States 6. Experience with Salesforce, SAP and Microsoft tools Apply now **PLEASE CLICK "APPLY" ON PA CAREERLINK.PA.GOV AND SEE "FOLLOW-UP INSTRUCTIONS"** Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.

Key Responsibilities:

Research and book travel including flights, hotels, cruises, car rentals, and vacation packages

Provide tailored recommendations based on clients’ needs and preferences

Manage bookings using approved travel platforms (training provided)

Communicate professionally with clients via phone, email, and messaging tools

Maintain accurate client information and documentation

Stay informed about travel trends, supplier promotions, and destination highlights

Deliver outstanding customer service before, during, and after travel

Qualifications:

Excellent communication and customer service skills

Strong attention to detail and organization

Ability to work independently in a remote setting

Basic computer skills and comfort with online tools

Prior travel booking or service experience is helpful but not required

Must be 18 years or older with a reliable internet connection and personal computer

Passion for travel and helping others explore the world

What We Offer:

Flexible, fully remote schedule

Access to exclusive travel industry suppliers and tools

Comprehensive training and certification opportunities

Travel perks, incentives, and discounts

Supportive and collaborative team culture

#LI-JE1

Our Company Starting Point Nursing Services Overview Care Facilitator ( Fully Remote) *Part Time Position Available Immediately *Available Schedule: Saturday & Sunday 8a-4p CST (9a-5p EST) The Starting Point Care Facilitator plays a crucial role in coordinating and managing the care of patients. They ensure effective communication, continuity of care, and optimal patient outcomes. They work closely with healthcare providers, patients, and their families to facilitate a patient-centered approach to healthcare delivery by fielding triage calls and coordinating care across services. Responsibilities Patient Engagement: + Respond to incoming patient and family questions and escalate emergent triage calls to the clinical team + Provide timely, accurate, and helpful information to patients and support the overall care goals of our programs by proactively contacting patients for longitudinal care management Treatment Coordination: + Coordinate and schedule appointments and referrals to ensure timely and appropriate follow-up care Communication and Collaboration: + Facilitate effective communication and collaboration among healthcare providers, patients, and their families + Serve as a liaison between services and external providers to ensure thorough care coordination Monitoring and Evaluation: + Monitor patients' progress and response to treatment, identifying any changes or complications + Communicate escalations or new health risks to clinical leadership Documentation and Record-Keeping: + Maintain accurate and up-to-date communication logs. Adhere to documentation standards and regulatory requirements Quality Improvement: + Participate in quality improvement initiatives and performance improvement projects + Identify areas for improvement in care coordination, patient outcomes, and patient satisfaction + Implement strategies to enhance the quality of care Compliance and Regulations: + Adheres to HIPAA regulations and maintain patient confidentiality + Ensures compliance with clinical guidelines and standards of care Qualifications + Some College or associate degree in clinical sciences, Nursing, or a related field + Minimum two (2) years of experience collecting referral information in the healthcare market + Medical Assistant certification preferred, but not required + Experience with electronic medical record software and proficient use of the Microsoft Office suite + Ability to multitask, prioritize, and manage multiple projects simultaneously + Excellent written and verbal communication skills and ability to work independently or in a team setting About our Line of Business Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visitwww.startingpointnursing.com. Follow us onLinkedIn (https://www.linkedin.com/company/starting-point-nursing-services) . Salary Range USD $17.00 - $20.00 / Hour BrightSpring Health Services, and our family of brands, provides equal employment opportunity Job LocationsUS-KY-LOUISVILLE | US-TX-SAN ANTONIO | US-GA-ATLANTA ID 2026-196088 Line of Business Starting Point Nursing Services Position Type Part-Time Pay Min USD $17.00/Hr. Pay Max USD $20.00/Hr.

Summary

The Sr. Specialist, Product Activation is responsible for the seamless, day-to-day execution of product sampling programs that bring the brand directly to consumers. This hands-on role ensures operational excellence across sampling vehicles, cold chain management, inventory, and field staffing—creating high-quality consumer touchpoints that drive trial, brand affinity, and retail conversion. The ideal candidate is a detail-oriented, proactive operator who thrives in a fast-moving, field-based environment and understands the importance of flawless execution in building lasting brand impressions.

Responsibilities

Program Execution & Field Operations Lead the end-to-end execution of mobile sampling programs across key markets and events Oversee fleet vehicle scheduling, setup, cleanliness, and maintenance to ensure timely and consistent deployment Ensure compliance with food safety and cold chain protocols, including appropriate handling and temperature control of perishable products Maintain and organize all field marketing assets, uniforms, storage units, and equipment to ensure readiness and brand alignment Team Oversight & Brand Representation Schedule, train, and manage brand ambassadors to deliver outstanding consumer experiences and uphold brand voice, tone, and values Conduct field visits to monitor performance, troubleshoot in real-time, and provide in-the-moment coaching when needed Create and distribute training tools and performance guidelines to ensure brand ambassadors are informed, confident, and prepared Retail & Community Integration Partner with Sales and Retail Marketing to align sampling activations with key retail accounts, drive in-store trial, and support point-of-sale conversion Scout and coordinate high-foot-traffic activation locations such as gyms, festivals, campuses, cultural events, and transit hubs to maximize brand reach Tracking & Optimization Monitor and report on key program metrics including number of samples distributed, consumer impressions, conversion rates, and qualitative field feedback Use data and observations to identify areas for operational efficiency and improved consumer impact Manage sampling budgets, vendor relationships, and field-related expenses with a focus on cost-effectiveness and scalability

Requirements

1-2 years of experience in field marketing, experiential marketing, event operations, or sampling program management Demonstrated experience managing logistics, vehicles, or cold storage systems (food and beverage industry experience preferred) Strong organizational, time management, and problem-solving skills Comfortable working flexible hours, including early mornings, evenings, weekends, and travel, as needed Hands-on mentality with a high standard for execution, safety, and brand integrity Valid driver’s license and clean driving record (if operating sampling vehicles)

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers – Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.  Chobani uses food as a force for good in the world – putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.  For more information, please visit  www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.  Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. The salary range for this full-time position is $74,500.00 - $117,700.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.

Conducts program and information system analysis on a statewide basis. Assists in implementation of enforcement orders, such as emergency closure orders and prohibition of access orders. Schedules and coordinates all licensed setting inspections for the region. Conducts meetings with licensing staff for scheduling and other matters. Oversees the regional fines management system, reviewing, and evaluating corrective action plans and monitors the implementation. Conducts onsite inspections for verifying corrective action plans. Coordinates referrals and criminal investigations with law enforcement agencies, including state and local police and Office of the Attorney General. Reviews content of incident reports and complaints. Follows-up with providers and complainants as needed for additional information. Assesses and assigns priority levels for complaints and incident reports received. Assigns complaint/incident inspections to the Licensing Representatives/Technicians for further investigation. Files incident reports and other licensing documents or scans such documents to electronic records. Designs and conducts research studies relating to licensed settings. Assists in data entry and data analysis relating to licensed settings. Takes complaints and enters them into the complaint tracking system. Enters incident reports into incident tracking system. Generates weekly and monthly reports and ad hoc reports using data collection methods and tools; prepares tables and graphs from analysis for inclusion in Departmental statistical reports. Ensure data integrity through regular monitoring of database systems. Organizes and analyzes data which may involve reviewing regulator information or applying statistical methods to analyze data in order to draw conclusions, make recommendations, and suggest system improvements and program alternatives. Reviews, analyzes, and recommends revisions to existing and proposed policies, regulations, and procedures. Coordinates the maintenance of information technology applications to support program operations. Responds to inquiries from providers, other state and local agency officials, consumers, Department licensing staff, and Department program offices. Oversees the usage of equipment for the region; coordinates all necessary equipment needed to conduct presentations and training provided in the regional office. Provides guidance and direction to licensing representatives/technicians in the regional office regarding complaint and incident information and their respective tracking systems. Provides technical support for all staff in the office. Provides training to staff on equipment, database systems and software programs. Performs related work as required.

**Resp & Qualifications** **PURPOSE:** The Business Consultant (Business Readiness) provides expertise in tailored, strategic, and critical work to help design, launch, and execute programs that support initiatives in the changing healthcare environment. This position will play a key role in delivering on all aspects of the business readiness framework on enterprise, cross functional programs and projects. The incumbent will function as a champion of business readiness methodologies and implementation throughout the organization. **ESSENTIAL FUNCTIONS:** + Provide subject matter expertise in a particular area (including but not limited to one or more of the following: organizational change management, project management, communication, value realization, training, user acceptance testing, etc.) that contributes to the effective accomplishment of business readiness activities in support of strategic initiative goals. Responsible for scoping, planning and leading business readiness activities for multiple projects and initiatives and ensure internal stakeholders, customers, and third parties are engaged in the business readiness program effectively. Provide stakeholder perspective to leadership and project teams and serve as an advocate for stakeholders.Resolves and/or escalates issues in a timely fashion and supports risk mitigation efforts. + Supports the development of business readiness skills throughout the organization; provides guidance on the application of change management best practices. Minimizes exposure and risk on projects and programs, including optimizing the timing of release of project deliverables into business operations and preparing the client and stakeholders for the transition. + Contribute to the continuous enhancement of the Business Readiness framework and supporting capabilities. Review and support task coordination while identifying potential process improvements. Responsible for developing analytical tools and visualizations (e.g., models, dashboards, etc.) to assess business readiness needs and performance. + Build trusted relationships within and across CareFirst to deepen subject-matter expertise, find opportunities to synchronize, and ensure close coordination with teams in their areas of responsibility. Work collaboratively with other partners in support of business readiness (i.e. Training, Communications, Org Change Management, IT Ops Readiness, Finance) to improve our change impact on business in our current and upcoming strategic initiatives. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **Experience:** 5 years experience in business development, operational technology support, general business operations and/or consulting experience. **Preferred Qualifications:** + Project Management Professional (PMP) and/or PROSCI certification. **Knowledge, Skills and Abilities (KSAs)** + Understands business goals and priorities. + Effective communication of complex ideas both verbal and written. + Exceptional project management, facilitation, and organizational skills. + Excellent relationship management skills.Ability to establish and maintain strong relationships and foster collaboration. + Ability to work across multiple projects and initiatives with a wide variety of senior stakeholders across the business, drive business readiness activities for internal/external customers, support stakeholders in adopting new changes and collaborate closely with Change Management and Communication specialist for mobilization and gather feedback. + Ability to work closely with ePMO stakeholders to support resolutions of readiness and ensure adoption activities are incorporated into projects and initiatives. + Strategic thinker, data-driven problem-solving skills, and a collaborator who can drive engagement and discussions across business units for large-scale technical and non-technical strategic initiatives. + Demonstration of business acumen to proactively identify and mitigate business alignment and readiness risks. + Expertise and experience leading change management for technical projects at a health care organization, health plan preferred. + Ability to drive, track and assess value and return on investment for strategic initiatives. + Ability to recognize, analyze, provide options and solve a variety of problems. + Ability to confidently present to senior level cross-functional stakeholder and team members at varying levels with excellent, concise and clear communication skills both written and verbal, in person and remotely. + Significant experience with MS Office (Excel, PowerPoint, Word). + Ability to influence others and move toward a common vision or goal. + Able to work effectively at all levels in an organization. + Knowledge of change management principles, methodologies and tools. **Salary Range:** $88,848 - $176,462 **Salary Range Disclaimer** The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). **Equal Employment Opportunity** CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. **Federal Disc/Physical Demand** Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. **PHYSICAL DEMANDS:** The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. **Sponsorship in US** Must be eligible to work in the U.S. without Sponsorship REQNUMBER: 22557

**Resp & Qualifications** **PURPOSE:** Serves as the highest-level escalation and analytics resource within the Client Relationship Manager family. Handles Tier 3 client issues requiring cross-functional coordination and advanced problem-solving. Leverages data analytics to identify service trends, recommend improvements, and support strategic decision-making. Acts as a liaison between service, operations, and leadership to drive resolution and continuous improvement. **ESSENTIAL FUNCTIONS:** + Serve as a key escalation point for complex or sensitive client issues that require advanced problem-solving, cross-functional coordination, or in-depth benefit knowledge. + Research and analyze sales data, client feedback, and market intelligence to identify performance trends, competitive positioning, and strategic opportunities. Conduct root cause analysis and recommends sustainable solutions to improve sales outcomes. Develop and presents analytics dashboards and reports to leadership and stakeholders. + Partner with internal teams (e.g., operations, compliance, product, sales) to resolve systemic issues, implement process improvements, and ensure alignment with client expectations, sales goals, and regulatory requirements. Build and maintain strong relationships with key internal stakeholders and external partners to ensure seamless service delivery and issue resolution. + Act as a subject matter expert on benefit administration systems, plan design, and client-specific configurations to advise in client issues. Provide guidance and mentorship to junior team members and contributes to internal knowledge resources. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **Preferred Qualifications** : + Experience in a sales administration/support role, implementation, and/or benefit administration. **Knowledge, Skills and Abilities (KSAs)** + Superior communication skills and knowledge of employee benefits issues necessary to effectively communicate with clients and prospects concerning employee benefit lines of coverage. + Ability to problem solve, strong organizational skills, detailed oriented, responsive and self-motivated, works independently as well as part of a team. + Proficiency with Microsoft Word and Excel is required, basic working knowledge of PowerPoint preferred. + Knowledge of production information, technology and new legislation.Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. **Salary Range:** $54,000 - $107,250 **Salary Range Disclaimer** The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). **Equal Employment Opportunity** CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. **Federal Disc/Physical Demand** Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. **PHYSICAL DEMANDS:** The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. **Sponsorship in US** Must be eligible to work in the U.S. without Sponsorship \#LI-KL1 REQNUMBER: 22498