Virginia Employment Commission in Vansant, VA, seeks an UI Customer Service Representative (hourly) to provide frontline support on claims filing, eligibility, wage reporting, appeals, and overpayments. You will guide claimants through initial and weekly claims, help navigate self‑service tools, and prepare for fact finding interviews while ensuring confidentiality and compliance.
The role operates in a structured year‑long development program to build mastery of UI systems and policy
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