Scheduling Specialist

Job Description

Summary

The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.

Responsibilities

• Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
• Manage Game Presenters and Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
• Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
• Allocate Game Presenters and Shufflers to different teams upon request
• Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
• Maintain staffing related KPI’s
• Calculating and assembling Operations related statistics and reports
• Administering and tracking operations related projects as assigned.