Shape department performance at RONA with leadership, team coaching, and customer service focus. Help develop employees while contributing to an exceptional customer experience.
As Department Manager, you will coach, encourage, and motivate teams while supervising work against company priorities. You will help recruit department staff, resolve customer issues, and support store growth through merchandising and promotions. Awareness of current trends and competitors supports effective marketing strategy development.
Key Responsibilities:
Coach, encourage, and motivate department teams
Assist in recruiting staff for the responsible department
Resolve issues while maintaining customer satisfaction
Support merchandising according to Store Manager directions
Consider trends and competitors when developing marketing strategy
Requirements:
Five years of personnel management experience
Experience managing a retail business
Strong leadership skills
Resourceful and autonomous working style
Ability to supervise work according to priorities
Apply personnel management, retail leadership, and customer service skills while helping RONA teams support store growth and shoppers.