Customer Service Route Trainee

Customer service drives this UniFirst Route Trainee position, combining route coverage, reliable deliveries, and hands-on preparation for field service work.

As a Route Trainee, you will support service operations while learning multiple customer accounts and preparing for a full-time Route Service Representative role. UniFirst’s blended training includes the Service Certificate Program, while daily work develops communication, time management, and route efficiency. The position requires independent work, teamwork, and consistent professionalism.

Key Responsibilities:

• Operate a company walk-in truck on designated routes
• Provide route coverage when representatives are absent
• Deliver products and collect soiled customer items
• Build customer relationships through dependable service
• Prioritize safety across indoor and outdoor work

Requirements:

• Strong customer service skills and customer-focused mindset
• Effective time management and route efficiency
• Dependability, collaboration, and professional communication
• Comfort using and learning new technologies
• Ability to remain standing for extended periods

Use customer care, communication, and route management skills to support UniFirst service teams and prepare for advancement.

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