Commercial Loader Customer Service

Customer service and product loading define this Commercial Loader role at RONA. Support shoppers in the store, carts, vehicles, and parking lot.

As a Commercial Loader, you will help create good customer experiences while assisting customer service and checkout teams. You will return merchandise, stay informed about promotions and flyers, and support smooth store operations. The role requires excellent customer service skills and independent work in a fast paced environment.

Key Responsibilities:

• Greet customers and ensure a good customer experience
• Load products into customers' carts or vehicles
• Bring and collect carts throughout the parking lot
• Assist customer service and checkout teams
• Return merchandise to appropriate store departments

Requirements:

• Excellent customer service skills
• Ability to work independently
• Ability to work in a fast paced environment
• Awareness of promotions and flyers
• Ability to follow loss prevention policies

Support RONA customers through product loading, cart collection, merchandise returns, and dependable customer service throughout the store.

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