AR/Collections Specialist at Partnership Employment in Franklin Square, New York

Accounts Receivable / Collections Specialist Industry: Transportation Location: Garden City, NY 11530 (Fully Onsite) Status: Full-Time, Exempt Salary: Up to $65,000 About the Opportunity A leading company in the transportation industry is seeking an Accounts Receivable / Collection Specialist to manage the AR lifecycle, drive timely collections, and maintain strong customer relationships. This role serves as a key liaison between customers and branch operations, balancing risk while supporting company financial goals. Key Responsibilities Collections Management Manage a multi-region collections portfolio via calls, emails, and invoice follow-up Develop strategies to reduce delinquency and minimize bad debt Prioritize high-dollar, high-risk, and aging accounts Negotiate payment plans and settlements; escalate accounts as needed Dispute Resolution Own customer disputes from identification through resolution Partner with Billing, Sales, Project Managers, and Operations to resolve issues Track and communicate dispute status to customers Account Reconciliation & Documentation Reconcile accounts using AR aging and payment history reports Resolve unapplied cash, short payments, and discrepancies Maintain accurate records in AR/collections systems Communication & Reporting Serve as primary contact for customer AR inquiries Review and approve lien waiver requests Prepare AR aging reports and collection performance metrics Identify trends and process improvement opportunities Qualifications Minimum 1 year of AR and/or Collections experience Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred (equivalent experience considered) Construction, equipment rental, or industrial services experience strongly preferred Proficiency with ERP systems and Microsoft Excel Strong negotiation, analytical, and communication skills