Support Staff Jobs

Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Emergency LVT in Virginia Beach, VA Bay Beach Veterinary Emergency Hospital $30-$35/hour + Shift Differential + 2.5x Holiday Pay! Bay Beach Veterinary Emergency Hospital is seeking an experienced Licensed Veterinary Technician to join our 24-hour emergency and critical care team. We are looking for a technician who enjoys hands-on medicine, thrives in a fast-moving environment, and wants to work alongside a supportive team committed to outstanding patient outcomes. Our hospital provides around-the-clock emergency services for the pets of Virginia Beach and surrounding communities. With access to advanced diagnostic capabilities, visiting specialists, and an experienced medical team, you'll play an important role in delivering care when patients need it most. Your Impact As a member of our emergency nursing team, you'll help guide patients through every stage of their hospital stay, from initial assessment through recovery and discharge. Responsibilities include: Provide high-quality nursing care to hospitalized patients, including IV catheter placement, CRI management, medication administration, feeding tube placement, and ongoing monitoring. Prepare, monitor, and recover patients undergoing surgical procedures, ensuring patient safety and comfort throughout all phases of care. Assist veterinarians during examinations, diagnostics, treatments, and surgical procedures, providing proper restraint, preparation, and patient monitoring. Perform laboratory diagnostics including urinalysis, hematology, fecals, and cytology; accurately document, interpret, and communicate results as appropriate. Operate and maintain diagnostic equipment, including radiology and ultrasound systems, in compliance with safety and regulatory standards. Prepare and administer medications, vaccines, and treatments as prescribed, maintaining strict compliance with DEA, OSHA, and hospital regulations. Maintain accurate daily controlled drug logs and ensure proper handling, storage, and documentation of controlled substances. Create, review, and enter treatment plans accurately in the medical record system. Support hospital operations through accurate medical recordkeeping, charge entry, and chart auditing. Provide compassionate, clear client education related to preventative care, treatment plans, medications, products, and nutritional recommendations. Maintain clean, organized, and well-stocked treatment and surgical areas, ensuring sterile conditions for medical and surgical procedures. Monitor inventory levels, rotate stock, and assist with ordering medical supplies as needed. Promote a positive and professional workplace culture through effective communication, teamwork, and collaboration across departments. Perform additional duties as assigned based on hospital needs. Ensure all duties are performed in accordance with state practice acts, legal requirements, and hospital policies. Why Join Our Team? Emergency medicine requires trust, collaboration, and adaptability. Our team works together to create an environment that supports both exceptional patient care and professional growth. At Bay Beach, you'll find: A collaborative multi-doctor emergency hospital Access to visiting specialists for advanced diagnostic services Exposure to diverse and challenging medical cases Opportunities to strengthen emergency and critical care skills A team-oriented culture focused on learning and support A sister general practice hospital nearby that helps support continuity of care Qualifications We're looking for veterinary professionals who bring clinical excellence and a commitment to compassionate care. Requirements: High school diploma or equivalent required. Licensed/Certified/Registered Veterinary Technician credential required. Demonstrated proficiency in anesthesia monitoring, venipuncture, laboratory procedures, radiology, and dentistry. Basic computer literacy, including the ability to navigate practice management software and use Microsoft Office applications. Strong communication and organizational skills with the ability to work collaboratively in a team environment. Maintains professionalism, composure, and sound judgment in emotionally charged or high-stress situations. Capable of multitasking in a fast-paced setting while maintaining accuracy and attention to detail. Compassionate and committed to delivering exceptional patient care and client service. Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids. Ability to lift and carry up to 50 pounds and safely handle animals up to 150 pounds. Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. Professional, neat appearance consistent with hospital standards. Schedule Flexibility Because we provide emergency care 24 hours a day, schedules may include evenings, overnights, weekends, or holidays. We work closely with candidates to identify shift options that match both hospital needs and individual preferences. Compensation & Benefits Pay Range: $30-$35 per hour Additionally, we offer: Shift differential pay Premium holiday compensation (2.5x pay) Relocation assistance or sign-on incentives Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program . Interested in learning more? Apply here or reach out to our Practice Manager Julie at julienorth@baybeachvets.com! Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Lead Licensed Veterinary Technician Position Summary: The Lead Licensed Veterinary Technician plays a key leadership role in supporting veterinarians and the medical support team to ensure the delivery of high-quality, compassionate patient care. This position provides advanced technical expertise while also mentoring and developing team members, ensuring consistency in medical standards, safety protocols, and operational efficiency. Primary Responsibilities: Provide coaching, mentorship, and training to veterinary technicians and assistants to promote skill growth, efficiency, and engagement. Assist with hiring, onboarding, training, and mentoring new team members. Partner with leadership to schedule staff appropriately based on case load and skills. Serve as a clinical resource and role model for best practices in patient care, anesthesia monitoring, and client communication. Assist veterinarians during examinations, treatments, and surgical procedures, ensuring proper restraint, preparation, and patient monitoring. Perform advanced technical procedures including venipuncture, intubation, anesthesia induction and monitoring, dental prophylaxis, and laboratory diagnostics. Administer medications, vaccines, and treatments as prescribed by the veterinarian, following all DEA and OSHA regulations. Operate and maintain diagnostic equipment such as radiology and ultrasound systems, adhering to safety and quality control protocols. Support accurate and thorough medical recordkeeping, charge capture, and client education documentation. Partner with the Practice Manager to oversee inventory control, ordering, and vendor relations. Monitor equipment maintenance and ensure readiness for medical and surgical use. Identify workflow improvement opportunities to enhance efficiency and client experience. Assist with implementing hospital policies and procedures to maintain compliance and quality standards. Lead by example in maintaining a clean, organized, and safe hospital environment. Provide compassionate and professional client education regarding treatment plans, preventative care, medications, and products. Model effective communication and problem-solving when handling client questions or concerns. Foster trust and collaboration among clients, doctors, and the care team to ensure continuity of care. Participate in staff meetings, hospital initiatives, and continuing education opportunities. Promote a positive, collaborative, and inclusive culture aligned with hospital and VetEvolve values. Perform other duties as assigned to support hospital operations and patient care. Qualifications: High school diploma or equivalent required. Licensed/Certified/Registered Veterinary Technician credential required. Minimum of 3 years of clinical veterinary experience. Prior leadership or mentorship experience preferred. Demonstrated proficiency in anesthesia monitoring, dentistry, laboratory procedures, and radiology. Basic computer literacy and ability to use practice management software and Microsoft Office applications. Excellent communication, organization, and interpersonal skills. Demonstrated ability to lead, train, and motivate team members while maintaining professionalism and accountability. Able to multitask in a fast-paced setting while maintaining accuracy and attention to detail. Compassionate and committed to delivering exceptional patient care and client service. Comfortable working with exposure to cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids. Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. Professional, neat appearance consistent with hospital standards. Hours: Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations. Compensation and Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Full-Time and Part-Time Client Service Representative Positions Position Summary: The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with professionalism, empathy, and care. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. Primary Responsibilities: Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. Maintain accurate patient records, request and attach prior records, and ensure charges are captured. Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. Fill veterinary prescriptions accurately and provide instructions to clients. Assist with over-the-counter product sales and maintain inventory. Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. Participate in opening, closing, and weekend duties as assigned. Perform all other duties as assigned. Qualifications: High school diploma or equivalent required. Previous experience working with animals preferred; veterinary or animal care background strongly valued. Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. Accurate data entry and record-keeping skills. Able to perform basic math for cash handling, billing, and appointment management. Manual dexterity required for typing, filing, and handling patients or supplies. Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. Professional, neat appearance consistent with hospital standards. Hours: Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations Compensation and Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.