ESSA Bank, Business Process Project Manager
Company Name
**
ESSA Bank, Corporate Center
Basic
Posted about 19 hours ago
The Business Process Project Manager leads cross-functional initiatives designed to overhaul, automate, or optimize operational workflows. This role oversees, coordinates, and manages business process improvement projects from inception to completion. This role requires strong leadership, communication, and problem-solving skills to drive success and efficiency in a dynamic work environment.
Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.
KEY RESPONSIBILITIES
Plan, execute and monitor process improvement projects in collaboration with the Bright Ideas Committee, CX and EX Taskforces, Department Managers, and other stakeholders. Ensure alignment of business process improvements with CNB’s strategic goals and business priorities. Manage project budgets, resources, and risks effectively. Lead and motivate cross-functional teams, fostering collaboration and productivity. Effectively communicate progress, challenges, and solutions to stakeholders. Utilize project management tools and methodologies for efficient workflow. Identify and resolve project issues proactively to minimize disruptions. Ensure compliance with company standards, industry regulations, and best practices.
ATTITUDES
Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:
Respect : Communicate openly about decisions and project status. Respect is built when a manager maintains integrity and keeps the team informed. Client Focus : Adapt to evolving client needs and find solutions that align with their objectives. Inclusion : Create a culture where team members feel comfortable sharing ideas and insights, recognizing that different viewpoints strengthen decision-making. BEHAVIORS
Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:
Leadership : Maintain professionalism, accountability, and a strong work ethic to lead by example. Integrity : Take responsibility for actions and decisions, whether they lead to success or setbacks. A project manager who owns their mistakes earns respect and credibility. Collaboration : Leverage project management platforms, shared documents, and structured meetings to enhance teamwork and productivity. Volunteerism: Participate in charitable initiatives or community projects.
COMPETENCIES
Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:
Accountability : Keep stakeholders informed with accurate updates, maintaining trust through open communication. Innovation : Stay updated on industry advancements and integrate modern tools that improve efficiency, collaboration, and project outcomes. Professionalism : Manage resources, deadlines, and expectations effectively, ensuring smooth project execution. Handle challenges calmly and professionally, maintaining confidence even in high-stress situations.
SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES
Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.