Operations - Field(OPS001) Jobs

Position: Shuttle Driver (Non-CDL) Location: UK Healthcare - 110 Transcript Ave Lexington, KY 40508 Pay: $15.50/hour Schedule: Shifts will vary and may include weekends At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Non - CDL Shuttle Driver is responsible for the safe and efficient transportation of guests using a van or commercial vehicle for 10 passengers or more, but less than 16 passengers, including the driver, while delivering exceptional customer service. This role requires prompt response to customer needs, professional communication, and a strong focus on safety and compliance with all federal, state, and local regulations. A valid Non- CDL driver's license and successful completion of a background check are required for this role The Shuttle Driver works collaboratively with team members, the Operations Manager, and Shift Supervisors to ensure service excellence and adherence to company standards. Greet all guests in a friendly, professional manner upon arrival. Assist passengers with loading and unloading luggage as needed. Provide clear directions and respond to guest inquiries courteously. Proactively identify and assist guests in need of transportation services. Safely transport passengers along designated routes with scheduled pick-up and drop-off locations. Ensure proper use of safety equipment (seat belts, emergency kits, fire extinguishers, etc.) Plan and follow efficient routes using GPS or dispatch instructions Adjust routes based on traffic, weather, or operational needs Communicate delays or changes to dispatch or management promptly Meet delivery or transport schedules while maintaining safety Ensure proper parking and security of vehicle when not in use Operate shuttle vehicles in compliance with all traffic laws and company policies. Maintain a clean, organized, and safe vehicle at all times. Perform daily DOT vehicle inspections and report any safety concerns immediately. Report all accidents, incidents, or maintenance issues promptly to management. Ensure full compliance with DOT, state, and local regulations. Ensure all required permits, licenses, and certifications are valid and up to date Accurately track and record passenger counts and complete required daily/shift reports. Maintain professional communication with guests, clients, and team members at all times. Excellent customer service and communication skills. Ability to interact professionally with a diverse range of guests. Strong situational awareness and problem-solving abilities. Ability to operate commercial vehicles requiring coordination and attention to detail. Ability to sit for extended periods and frequently enter/exit the vehicle. Ability to lift and carry items up to 50 lbs. REQUIREMENTS: Must be at least 18 years of age Valid Commercial Driver’s License Non- CDL Medical Examiner Certificate Prior commercial or shuttle driving experience preferred Clean driving record in accordance with company standards Ability to work flexible schedules, including weekends and holidays Must successfully pass a background check, in accordance with company policy and applicable laws Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. PHYSICAL DEMANDS: Frequent standing, walking, and sitting for extended periods Ability to lift up to 50 lbs Frequent entering and exiting of vehicle WORKING CONDITIONS: Work performed both indoors and outdoors depending on location Exposure to varying weather conditions Fast-paced, customer-facing environment requiring attention to safety and service OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice Join our team and enjoy an outstanding benefits package, including: (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Union: If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

Location: 3400 Spruce St, Phila, PA 19104 Job Title: Valet Pay Rate: $15/hr Shift: Varying At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times Excellent customer service and communication skills Ability to communicate with guests Ability to learn quickly and use sound decision making to thrive in fast-paced environments Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift Previous valet experience preferred Ability to operate manual transmission vehicles (stick shift) REQUIREMENTS: Must be at least 18 years of age Valid driver’s license with good driving records. Must successfully pass a background check, in accordance with company policy and applicable laws Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. PHYSICAL DEMANDS: Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift Occasionally lift and carry customer luggage or personal items, up to 50 lbs WORKING CONDITIONS: Work is performed in parking facilities including garages, lots, booths, and outdoor areas. Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season. Fast‑paced environment requiring consistent customer interaction. Exposure to vehicle traffic, noise, and varying weather conditions. Interaction with upset or frustrated customers while maintaining professionalism. OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice Join our team and enjoy an outstanding benefits package, including: (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Union: If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Barga