Community Manager
Company Name
**
Rexburg, Idaho
Basic
Posted 6 days ago
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION: Full-time, Exempt, Benefits Eligible
COMPENSATION: $15.00 Per Hour + ability to earn up to an additional 20% of salary in performance bonuses.
BENEFITS:
Health, Vision, and Dental Insurance
15 days of PTO and 10 paid holidays
3 Paid service days
Paid parental leave
401K Plan with up to 6% matching
Continued Education Program
Employee Assistance Program
Professional Development Program
Short-term Disability Insurance
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.
KEY DUTIES & RESPONSIBILITIES:
Monitor Redstone Key Performance Indicators (KPIs) on-site
Managing the property to the approved operating budget and overseeing the lease-up of the property
Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
Collect rent and manage delinquency
Work collaboratively with other staff members in a highly entrepreneurial environment.
Create a positive environment that enhances the experience for our residents
Build and maintain relationships with campus and community resources
Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
Submit weekly and monthly reports to Redstone.
Manage projects ranging from marketing initiatives to construction projects
EXPERIENCE & QUALIFICATIONS:
3+ years in student housing or multifamily property management
2+ years of property manager experience
“Client-ready” professional demeanor and presentation. Previous client interface experience is required.
Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
Ability to manage projects and multitask several processes at once under stressful conditions
Experience with Entrata Software or familiarity with property management software is a plus but not required.
Ability to use and quickly learn technology – Google Apps, Microsoft Office
Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Assistant Community Manager - The Jade at Frisco - Frisco, TX
Company Name
**
The Jade at Frisco
Basic
Posted 12 days ago
Position Overview
Valiant Residential is seeking an Assistant Community Manager who works closely with the Community Manager to ensure the smooth running and operation of the property and acts as the Community Manager in their absence. The Assistant Community Manager is responsible for effectively computing, classifying, and recording numerical data to keep financial records complete while assisting with the community's leasing, marketing, and resident relations.
We Are Valiant
With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
What You’ll Be Doing
Assist in preparing advertising materials. Assist in showing units and screening applicants. Maintain records of rental levels of comparable units in the surrounding area. Present creative leasing and marketing ideas. Maintain courteous communication with residents, applicants, and representatives of other companies. Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.). Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements. Update availability report and process applications for approvals (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Professionally represent the company at all times. Accept rental payments and give them immediately to the Community Manager. Type lease and complete appropriate paperwork and input information on Yardi system accurately and on a timely basis. Review with the Community Manager before obtaining signatures. Assist the management team with other various tasks as required. Consistently implement policies of the community. Prepare and maintain complete resident files. Prepare late notices and notices to pay rent. Assist in the collection of rents and preparation of receipts. Assist with legal proceedings. Assist with lease preparation, signing, and administration. Operate computers programmed with accounting software to record, store and analyze information. Understand the Apartment Association lease and contracted credit report application. Communicate with the Community Manager regarding the accuracy of invoices received; that purchase orders are attached, and invoices are coded correctly, according to company procedures. Ensure that all invoices received from the properties are approved, entered and paid promptly. Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about the community, repairs, rent, rules, etc. Follow up promptly if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Maintain open communication with the Community Manager and Maintenance Supervisor. Contribute to the community's cleanliness and curb appeal. Enforce the policies of the community.
Leasing Consultant - Terrace Cove - Austin, TX
Company Name
**
Terrace Cove
Basic
Posted 12 days ago
Position Overview
Valiant Residential is seeking a Part Time Leasing Consultant who is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus.
We Are Valiant
With over 37 years of experience , Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence —fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
What You’ll Be Doing
Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.) Prepare move-in packages and lease paperwork. Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures. Inspect models and available “market ready” units; communicate related service needs to the Community Manager. Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements. Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Professionally represent the company at all times. Accept rental payments and give them immediately to the Assistant Community Manager. Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures. Assist the management team with other various tasks as required. Consistently implement policies of the community.
Lead Maintenance - Denton, TX
Company Name
**
Denton, TX
Basic
Posted 12 days ago
Position Overview
Valiant Residential is seeking Lead Maintenance who is responsible for the overall maintenance of the property under the direction of the Community Manager. The lead maintenance is also responsible for performing repairs in resident apartments and assisting in preparing units for rent (make-ready).
We Are Valiant
With over 37 years of experience , Valiant Residential is a?next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence —fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefit s, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
What You’ll Be Doing
Service requests made by residents should be completed within 24 hours. Assist in the distribution of flyers and other materials. Replace filters and clean air conditioning vents as needed. Maintain sprinkler systems. Perform HVAC repairs as needed. Perform light electrical repairs on appliances, fixtures, switches, outlets, circuits, etc. Perform light plumbing work, such as clearing stoppages, replacing, fitting, etc. Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, blinds, locks, bulbs, etc. Paint interior and exterior when necessary. Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves, sanding, and refinishing floors. Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas. Assist in groundwork, including picking up litter and “trashing out” vacancies. Maintain pool chemical levels and cleanliness. Repair concrete, masonry, roof, and fencing when required. Perform limited extermination services when required. Be responsible for refurbishing apartments prior to resident occupancy (make-ready). Conduct exterior and interior preventive maintenance as outlined by the property or regional manager. Periodically inspect all units, buildings, and common areas, performing repairs and janitorial assistance as needed. Assist in apartment move-in and move-out inspections. Knowledgeable about water and gas meter cutoffs, all apartment and fixture cutoffs, and sewer cleanouts, and post a map of same. Supervise sub-contractors working at the property. Immediately report to the manager any dangerous conditions or issues of liability. Keep accurate records regarding preventive maintenance, pool chemicals levels, work orders, apartment make-ready, inventories, and purchase orders. Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals. Order supplies and communicate with vendors. Be responsible for stock control and utilization of maintenance materials. Ensure shops, storage areas, and entrances are kept clean and locked, adequate lighting and ventilation in those areas is maintained, and hazardous materials are correctly stored and labeled. Train and supervise subordinate employees. Schedule subordinate maintenance personnel and work order requests; adhere to maintenance priorities. Handle “on-call” duties whenever needed. Participate in standby emergency schedules for evening, weekend, and holiday coverage. Assist in preparing the property for various inspections.