Housecalls Jobs

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Summary The GUIDE Memory Care Program Manager runs the day-to-day operations of Ennoble Care's established Dementia Care Program under the CMS Guiding an Improved Dementia Experience (GUIDE) Model. This role owns the program's administrative and compliance functions and serves as the day-to-day operational and escalation point for the Memory Care Coordinators. The Manager ensures ongoing compliance with CMS requirements for interdisciplinary dementia care, standardized service delivery, caregiver support, monitoring, and respite administration — keeping the program running smoothly. Reports to: Senior Director of Ancillary Programs Key Responsibilities Program Operations & Day-to-Day Management Manage the day-to-day operations of Ennoble Care's GUIDE Program — clinical workflows, scheduling, and operational infrastructure. Maintain program workflows and standards aligned with CMS guidelines for standardized care services, interdisciplinary delivery, caregiver support, and care navigation. Own the program's administrative functions day to day, freeing the care coordinators to focus on patient and caregiver care. Team Support, Supervision & Escalation Supervise and support the Memory Care Coordinators, and serve as their day-to-day operational and escalation point — resolving non-clinical questions and routing clinical concerns to the appropriate provider. Provide coaching, performance evaluation, and ongoing professional development. Triage daily coordinator questions and program issues. Operational Excellence & Care Delivery Oversight Ensure successful delivery of all standardized GUIDE services, including comprehensive assessments, person-centered care plans, ongoing monitoring, care coordination, medication oversight workflows, social-service referrals, and caregiver support. Direct the team in coordinating community-based supports such as transportation, meals, caregiver programs, and other services outlined in GUIDE. Respite Services Program Management Oversee the administration of GUIDE respite services, ensuring caregiver awareness, eligibility review, scheduling, and adherence to CMS annual caps. Build and maintain partnerships with in-home providers and adult day centers to ensure access and continuity of offerings. Compliance, Reporting & Quality Improvement Maintain full compliance with all CMS GUIDE model requirements—including data reporting, documentation standards, beneficiary tiering, and model integrity elements. Develop internal dashboards, KPIs, and QI initiatives to monitor care quality, caregiver strain reduction, service utilization, and program outcomes. Lead root cause reviews, optimize workflows, and implement continuous improvement processes across clinical and operational domains. Own the program's administrative workflows — PAAF / alignment submissions, beneficiary notifications, respite authorizations and invoice / claims administration, and the monthly quality-data (HDR / PROMIS-10 / ZBI-22) submissions. Beneficiary Identification, Alignment & Enrollment Direct beneficiary identification, referral intake, and the voluntary alignment process — ensuring eligibility requirements are met and maintaining steady enrollment from provider referrals and eligible claims-based lists. Oversee consent workflows and ensure enrollment processes meet CMS standards. Stakeholder & Community Partnership Development Serve as a key point of contact for CMS reporting and for community-based organizations, memory centers, and health-system partners. Establish collaborative agreements to ensure access to social supports, therapies, caregiver programs, and respite providers. Qualifications Education & Experience Bachelor's or Master's degree in nursing, healthcare administration, social work, public health, gerontology, or a related field (or equivalent experience). 5+ years in dementia care, care coordination, value-based care, or population health, including team-lead or supervisory experience. Proven ability to run day-to-day healthcare program operations and support a care-coordination team. Active clinical license (RN or LPN) preferred. Skills & Competencies Deep knowledge of dementia care, caregiver support models, and interdisciplinary care delivery. Demonstrated success in operational leadership, change management, and process improvement. Strong analytic ability with experience using EMRs, reporting systems, and quality dashboards. Excellent communication, team leadership, and relationship-building skills. Starting Salary: $65,000 per year #black Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Summary: Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity. Responsibilities: Scheduling patient appointments in adherence to Provider availability/area. Prioritize urgent appointment task and schedule them accordingly Assures that all messages are completed and distributed appropriately Reschedules patient appointments as needed Reviews and updates patient insurance information Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service Displays excellent communication skills Reaches out to referring sources for patients expressing difficulty with scheduling Updates account information at the point of scheduling Maintains provider daily appointment quota Have new patients scheduled within 3-5 business days Insurance preauthorization Places calls to the patients for the providers when needed Handles voicemails daily and ensures all inquiries are handled properly Correctly notate patient charts to maintain up to date accuracy Qualifications: High School Diploma / GED required; Associate or Bachelor's Degree preferred Administrative healthcare experience preferred Attention to detail Ability to navigate several software databases throughout the day Maintain a calm and pleasant demeanor with patients and staff Effective communication across various mediums of communication with staff and patients Strong written skills Capable of managing high volumes of phone calls PAY RATE-$18.00 AN HOUR #red Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Summary Ennoble Care is seeking a full-time Scheduling Support Associate to join our incredible team at our Marlton, NJ office. This role is a vital part in ensuring our patients receive timely, high-quality care by serving as the first point of contact for their scheduling needs. The Scheduling Support Associate will primarily handle inbound and outbound calls related to patient scheduling, appointment coordination, and related support functions. In this role, you will support our providers, patients, and care teams by ensuring schedules are accurate, efficient, and patient-centered. Responsibilities: Answer and place patient scheduling-related calls with professionalism, compassion, and accuracy. Schedule, confirm, and update patient appointments in the electronic medical record (EMR) system. Coordinate appointment availability with clinicians, staff, and partner facilities to meet patient needs. Accurately document all communications and scheduling details in the EMR and other internal systems. Monitor scheduling workflows and escalate urgent or emergent needs to the appropriate clinical or operational staff. Maintain awareness of provider schedules to ensure efficient utilization and reduce scheduling conflicts. Provide excellent customer service by assisting patients and families with appointment-related questions. Collaborate with cross-functional teams to resolve scheduling issues and support smooth patient care delivery. Follow documentation protocols and department procedures to ensure compliance and consistency. Contribute positively to team performance by supporting colleagues and promoting a collaborative environment. Qualifications: Strong verbal communication skills with comfort handling a high volume of phone calls. Compassionate and empathetic demeanor with a commitment to patient-centered service. Exceptional organizational and multitasking abilities to manage multiple patients and tasks simultaneously. Proficiency with computers, including Microsoft Outlook and other Microsoft Office programs; prior EMR experience preferred. Ability to thrive in a fast-paced environment while maintaining accuracy and attention to detail. Reliable, adaptable, and open to learning new processes and systems. Must successfully pass a background check and drug screen. Preferred: Experience in healthcare sales, scheduling, administration, or a call center environment. Knowledge of basic healthcare terminology is a plus. PAY RATE: $19.00 AN HOUR PLEASE NOTE: THIS IS A FULL-TIME, ON-SITE POSITION. #black Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.