Admin Assistant (Data Entry / Front Desk) Onsite at Robins AFB GA
Company Name
**
Macon, Georgia, 31201, United States
Basic
Posted 2 days ago
Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services.
We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B.
Arcetyp LLC is looking for an Administrative Assistant (Front Desk / Data Entry) Onsite at Robins AFB GA to support a US Government client. All work under this contract shall be performed at the Government site. This work is full time onsite at Robins AFB GA.
Position Overview
The Administrative Assistant (Data Entry / Front Desk) provides essential customer service, administrative, and data management support to the Military & Family Readiness Center (M&FRC) at Robins Air Force Base. This position serves as the primary point of contact for clients, delivering professional front desk reception services, coordinating scheduling for programs and services, and maintaining accurate data within Air Force and Department of Defense systems. The role requires strong organizational, communication, and technical skills to ensure efficient service delivery, accurate reporting, and compliance with performance standards. The Administrative Assistant operates in a dynamic, customer-facing environment supporting military members and their families, ensuring timely assistance, professional interactions, and high-quality administrative execution.
Position Functions / Roles
Data Entry
Input and maintain accurate client and program data in AFFIRST and other designated systems
Ensure data accuracy meets required performance thresholds (e.g., ≥85% accuracy within required timelines)
Maintain current and complete records in accordance with program requirements
Generate monthly reports on client usage and service metrics
Administrative and Reporting Support
Maintain records of client sign-ins and service utilization
Prepare and submit recurring reports to the M&FRC leadership and Contracting Officer Representative (COR)
Support general administrative functions including document preparation and data tracking
Customer Service and Front Desk Operations
Serve as the primary point of contact for M&FRC clients, greeting visitors and answering telephone calls
Determine client needs and direct individuals to appropriate program staff or services
Provide clear and accurate information regarding M&FRC programs, services, and scheduling
Maintain a professional, organized, and welcoming front desk environment
Scheduling and Program Support
Schedule clients for classes, workshops, and Transition Assistance Program (TAP) services
Coordinate appointment availability and communicate scheduling details to clients
Send reminder communications (e.g., emails) in accordance with program timelines
Performance and Quality Assurance
Meet established service standards, including responsiveness to customer interactions and accuracy of work
Ensure all tasks are completed in accordance with PWS requirements and performance metrics
Maintain professionalism and adherence to Government policies and procedures
Security and Compliance
Safeguard Government information, equipment, and systems
Comply with Privacy Act requirements and all applicable security protocols
Participate in required training and maintain compliance with installation and system access requirements
Coordination and Communication
Work closely with Government personnel, program managers, and M&FRC staff
Communicate effectively with a diverse client population including military members and families
Support awareness and utilization of M&FRC programs and services
Background Required
Demonstrated ability to work in an administrative, customer service, or office support environment
Familiarity with standard office operations, scheduling processes, and client service workflows
Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and web-based applications
Ability to operate data entry systems and maintain accurate electronic records
Understanding of professional office etiquette and front desk operations
Basic awareness of military environments, family readiness programs, or government service environments preferred
Ability to obtain and maintain installation access, including a Common Access Card (CAC), and comply with DoD security and information assurance requirements
Experience Required
Minimum of one (1) year of customer service experience in a professional environment
Experience performing administrative or clerical duties such as scheduling, data entry, or customer interaction
Experience using computer-based systems for record keeping, scheduling, or reporting
Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment
Experience interacting with diverse populations and providing clear, accurate information to customers
Experience maintaining accuracy and attention to detail, particularly in data entry or reporting functions
Certifications / Credentials Required
No formal professional certifications required
After hiring, must successfully complete:
DoD Information Assurance (IA) training and/or exam for system access
Installation access requirements including background screening
Any required Government-provided system training (e.g., AFFIRST, TAP systems)
Ability to obtain and maintain a Common Access Card (CAC)
Compliance with Privacy Act requirements for handling sensitive information
Min. Citizenship Status Required: U.S Citizenship and must be meet suitability screening for working in a federal government environment, must pass a background check.
COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees.
Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.
Data Entry Clerk Onsite at Holloman AFB NM
Company Name
**
Holloman, New Mexico, 88330, United States
Basic
Posted 2 days ago
Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services.
We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B.
Arcetyp LLC is looking for a Data Entry Clerk Onsite at Holloman AFB NM to support a US Government client. All work under this contract shall be performed at the Government site. This work is part-time onsite about 20 hours per week.
Position Description: Seeking a professional and customer-focused TAP Data Entry Assistant to support the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The successful candidate will provide front desk reception, administrative support, data entry, customer service, scheduling, marketing assistance, and resource center support for military members and their families.
Responsibilities include greeting and assisting customers, maintaining appointment schedules, tracking and entering TAP data into Air Force and Department of Defense systems, managing class registrations and attendance records, preparing customer correspondence and reminder emails, maintaining resource materials and inventories, supporting social media and marketing efforts, and assisting patrons utilizing the Discovery Resource Center computer lab. The position requires safeguarding Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI), maintaining accurate records, and providing exceptional customer service in a military environment. This position offers the opportunity to directly support transitioning Service Members and military families while contributing to the mission of the U.S. Air Force Military & Family Readiness Program.
Minimum Qualifications:
Minimum one (1) year of experience in administrative support, front desk reception, customer service, or data entry.
Experience using Microsoft Office/Microsoft 365 applications, including Outlook, Word, Excel, and Teams.
Strong written and verbal communication skills.
Ability to communicate fluently in English.
Strong organizational skills and attention to detail.
Ability to obtain and maintain access to a U.S. military installation.
Ability to successfully complete required background screening.
Preferred Qualifications:
Two years of education in social sciences or equivalent relevant experience.
Experience supporting military, government, education, workforce development, or social service programs.
Familiarity with customer databases, scheduling systems, and records management.
Experience using social media and digital marketing tools.
Knowledge of military culture, military family support programs, or Transition Assistance Program (TAP) services.
Work Schedule:
Approximately 20 hours per week (80 hours per month) during normal M&FRC operating hours, Monday through Friday. Flexibility may be required based on customer demand and mission requirements.
Key Skills:
Customer Service
Administrative Support
Data Entry
Records Management
Scheduling and Coordination
Microsoft 365
Communication and Interpersonal Skills
Attention to Detail
Confidentiality and Information Protection
Min. Citizenship Status Required: U.S Citizenship and must be meet suitability screening for working in a federal government environment, must pass a background check.
COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees.
Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.