Observability Implementation Consultant
Company Name
**
Brentwood, TN
Basic
Posted 10 days ago
Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Position Overview:
Arctiq is looking for an Observability Implementation Consultant to design, implement, and optimize observability solutions for enterprise customers. This role focuses on migrating legacy monitoring platforms to Datadog, enabling full-stack observability, and implementing AI-driven alerting and automation. The consultant will work closely with customer stakeholders to deliver scalable, secure, and production-ready monitoring solutions
Contract: 6 Months
Key Responsibilities:
Design and implement Datadog-based observability solutions across infrastructure, applications, and cloud environments
Lead migration from legacy monitoring platforms (e.g., LogicMonitor) to Datadog
Deploy and configure Datadog agents across distributed environments (Linux, Windows, cloud)
Build dashboards, monitors, alerts, and service maps aligned to business and technical KPIs
Implement log ingestion pipelines, APM tracing, and metrics correlation
Configure Datadog Watchdog for anomaly detection and AI-driven alerting
Enable serverless and database monitoring (AWS Lambda, Azure Functions, SQL/NoSQL systems)
Develop Infrastructure-as-Code (Terraform) for repeatable observability deployment
Implement security best practices including PII masking and access controls
Collaborate with customer teams to define SLOs, SLIs, and alerting strategies
Provide documentation, knowledge transfer, and operational handoff
Qualifications:
Strong hands-on Datadog experience (APM, logs, metrics, dashboards)
Experience migrating from other monitoring platforms (e.g., LogicMonitor)
Proficiency in observability concepts (traces, metrics, logs, alerting)
Experience with cloud platforms (AWS, Azure, GCP)
Infrastructure as Code (Terraform preferred)
GIT and CI/CD experience (Github, GitHub Actions)
Experience with serverless and database observability
Strong troubleshooting across distributed systems
Excellent communication and stakeholder engagement skills
Preferred:
Datadog certifications (Associate or Professional)
Experience with AI-driven observability (Watchdog)
Experience in regulated environments (healthcare, finance)
Familiarity with CI/CD pipelines and DevOps practices
Technologies you will work with:
Datadog (APM, Logs, Metrics, Watchdog)
Terraform (IaC)
Cloud platforms (AWS, Azure, GCP)
Scripting (Python, Bash)
CI/CD tools (GitHub, Azure DevOps)
Monitoring & logging ecosystems
Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.
Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
Observability Expansion Specialist
Company Name
**
Brentwood, TN
Basic
Posted 10 days ago
Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Position Overview:
Arctiq is looking for an experienced Observability Expansion Specialist to scale and standardize Dynatrace across large enterprise environments. This role focuses on building a unified observability platform, integrating with enterprise systems, enabling AI-driven insights, and establishing governance and a Center of Excellence.
Contract: 6 Months
Key Responsibilities:
Design and implement enterprise-wide Dynatrace observability architecture
Standardize telemetry ingestion across applications, infrastructure, and services
Deploy and configure Dynatrace OneAgent and ActiveGate at scale
Integrate Dynatrace with ServiceNow and CMDB systems
Build dashboards, alerts, and service flow mappings across applications
Enable AI-driven monitoring using Dynatrace Davis
Develop FinOps dashboards for cost visibility and optimization
Implement log ingestion and event pipelines (Kafka, ELK, etc.)
Define governance models and establish Observability CoE practices
Collaborate with multiple teams to define KPIs, SLAs, and observability standards
Deliver knowledge transfer and enable internal teams
Qualifications:
Deep Dynatrace experience (APM, infrastructure, logs, security)
Experience with large-scale enterprise observability deployments
Strong understanding of telemetry (logs, metrics, traces)
Experience with hybrid environments (on-prem + cloud)
ServiceNow integration experience
AI/ML observability (Dynatrace Davis)
Experience with IaC (Terraform or equivalent)
GIT and CI/CD experience (Github, GitHub Actions)
Strong architecture and governance experience
Preferred:
Experience building Observability Centers of Excellence
Knowledge of SBOM and security observability
Experience with Kafka, ELK, or similar pipelines
Financial services or regulated industry experience
Technologies you will work with:
Dynatrace (OneAgent, ActiveGate, Davis AI)
ServiceNow
Terraform / IaC
Git, GitHub / GitHub Actions
Kafka / ELK / Log pipelines
Cloud platforms (AWS, Azure)
Monitoring and FinOps tools
Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.
Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
Automation and Security Specialist (KiteWorks)
Company Name
**
Brentwood, TN
Basic
Posted 10 days ago
Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Position Overview:
Arctiq is looking for an experienced Automation and Security Specialist to support the implementation of secure data exchange automation using the Kiteworks platform to support regulated workflows. The focus is on API integrations, managed file transfer, secure email delivery, and compliance-aligned automation (GxP, HIPAA, GDPR). Contract: 4-6 Months
Key Responsibilities:
Lead discovery sessions and workshops with stakeholders to gather security, compliance (GxP, HIPAA, GDPR, PII), business and technical requirements
Design automation solutions/integrations (REST APIs, SFTP bridges) to support data ingestion, transfers, and sharing workflows while enforcing encryption, access controls, logging, and audit visibility
Configure and deploy Kiteworks automation components in non-production (validation/test) environment, conduct controlled change validation, then promote to production
Implement approved workflows (data pulls, API endpoints, data transformations) and secure email delivery integrations
Provide regulatory documentation (validation, risk and compliance advisory) aligned with frameworks (GxP, SOX, CIS, etc.)
Work with PMO on the following (define architecture, identity/access, infrastructure constraints, prioritized use cases; estimate effort; track hours; escalate dependencies)
Provide go-live coordination, post-deployment stabilization (issue reviews, migration governance support), knowledge transfer and handoff for internal operations
Ensure Arctiq representatives observe working hours, site/network restrictions, and security/privacy requirements; comply with background checks
Deliver all documentation in English and promptly deliver all material/notebooks/data at project close; comply with payment terms
Qualifications:
Architecture, design, and implementation of Kiteworks secure data exchange automation
Hands-on configuration of Kiteworks workflows for SFTP/API bridges, file transfer operations, and REST API integrations
Secure email-based file delivery (TLS), cloud object storage integration (Azure Blob, AWS S3)
Identity & access design for automation (folder permissions, roles, authentication, encryption)
Experience in regulated environments (GxP, HIPAA, GDPR, SOX) and producing validation-aligned documentation (CSV)
Experience with validation templates, Risk/Security Assessment, Operational Qualification, IQ/OQ packages for Kiteworks
Managed file transfer (MFT) and secure file sharing best practices
Ability to configure and test Kiteworks non-production environment and promote to production with regression testing
Excellent documentation, change control, and working with Compliance/Audit teams
Strong project management across ServiceIQ phases; develop validation and security documentation (no audit sign-off)
Must work under Arctiq’s terms/conditions and assume responsibility only for deliverables explicitly described
Preferred:
Regulated industry automation experience and validation documentation proficiency
Technologies you will work with:
Kiteworks secure data exchange platform
REST API tooling (e.g., Postman)
SFTP/MFT gateways
Secure email gateways (TLS/PKI)
Cloud storage (Azure Blob, AWS S3)
Workflow orchestration (Apache Airflow or equivalent)
Validation documentation tools/templates
Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.
Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.