Clin-Admin Jobs

We are currently seeking a dynamic and experienced Practice Manager to lead our Camp Hill, PA location. This is an exciting opportunity for a mission-driven operations leader who thrives in a fast-paced healthcare setting and is passionate about delivering exceptional patient care through strong team leadership and operational excellence. At Kolmac Integrated Behavioral Health , the Practice Manager is more than just an administrator—they are a strategic partner, a team motivator, and a change champion. The ideal candidate is solution-focused, goal-oriented, and resilient—ready to rise above challenges and lead with clarity, compassion, and confidence. This role plays a critical part in aligning daily medical office operations with Kolmac’s broader mission to help individuals and families heal through evidence-based addiction and behavioral health care. The Practice Manager works collaboratively with clinical leaders and the Patient Access Director to drive results, promote superior customer service, and create a high-performing, patient-centered environment. If you are energized by the opportunity to lead, problem-solve, build strong teams, and make a meaningful impact in people’s lives, we want to meet you. Responsibilities Operational Oversight & Practice Efficiency Provide direct oversight and leadership of daily clinic operations at our new Camp Hill, PA location Maintain a clean, professional, and welcoming environment at both sites. Establish and maintain appropriate levels of office/medical supplies and clinical equipment. Ensure all clinic workflows, from front desk to back-end processes, operate efficiently and in alignment with Kolmac standards. Adjust operations proactively to maintain peak performance. Provider & Patient Access Coordinate and manage provider schedules; support onboarding of new providers and modifications to existing schedules. Monitor appointment availability and ensure same-day access whenever possible. Evaluate staffing and scheduling practices to meet patient demand and financial goals. Prepare clinics for provider transitions (e.g., departures or additions) to ensure minimal disruption. Patient Experience & Service Recovery Serve as a primary point of contact for patient concerns, ensuring timely resolution and satisfaction. Engage in service recovery and continuous improvement activities. Regularly review operational reports (e.g., patient flow, no-show rates) and implement data-informed improvements. Staff Supervision & Development Supervise all non-provider staff across both sites; handle training, onboarding, performance management, and payroll. Maintain and coordinate staffing schedules to support patient care and clinic efficiency. Identify and support additional training needs in collaboration with clinical leadership. Encourage team engagement, development, and a culture of accountability. Lead hiring, promotions, and terminations in alignment with organizational policy. Compliance & Facility Readiness Ensure compliance with environmental, health, safety, and regulatory standards. Monitor adherence to Kolmac’s Code of Conduct, internal policies, and applicable laws. Work closely with Compliance and Legal to report and manage risk, privacy, or regulatory concerns. Educate staff on compliance standards and emergency preparedness procedures. Financial Performance & Revenue Cycle Management Oversee collection of copays, deductibles, and outstanding balances. Monitor and report on cash collections, payer mix, and accounts payable activities. Ensure proper documentation, financial tracking, and reporting on daily/weekly/monthly performance. Contribute to overall revenue cycle effectiveness and collaborate with centralized billing teams. Leadership & Communication Lead regular team meetings to share goals, updates, and changes to practice operations or policies. Serve as a visible, supportive leader who fosters strong provider-staff relationships and a culture of collaboration. Other Duties Provide backup to staff during peak times or absences. Perform other duties as assigned to ensure clinic continuity and patient care. The Logistics Location: Camp Hill, PA Schedule: Monday – Friday, 10:00 a.m. – 6:00 p.m. Qualifications 4+ years of experience in healthcare office management and direct staff supervision Proven experience in medical office or behavioral health practice management Strong interpersonal and communication skills for effective collaboration with clinicians, staff, and patients Excellent analytical and problem-solving skills Proficiency with healthcare software and administrative systems Effective leadership, motivation, and goal-setting abilities Sound understanding of healthcare finance and best practices Strong organizational and time management skills Bachelor’s degree preferred but not required We Offer Mileage reimbursement for inter-site travel Competitive Compensation Full Benefits: Medical/Dental/Vision Life Insurance 401K Tuition Reimbursement Paid Professional Development Time Student Loan Repayment Program Paid Vacation Time And more! The starting salary for this position is up to $65,000 , with the potential for higher compensation based on factors such as geographic location, relevant experience, licensure, education, and demonstrated skill level. Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing! #Kolmac1

Clinical Manager — Elkton, MD Up to $90,000/year | Full-Time | Kolmac Integrated Behavioral Health & Concerted Care Group (CCG) Lead the clinical team behind life-changing care Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) have been trusted names in outpatient addiction and behavioral health treatment since 1973. Across Maryland, DC, Virginia, Delaware, and Pennsylvania, we help individuals, families, and communities rebuild their lives through compassionate, evidence-based care — and we're still growing. We're looking for an experienced Clinical Manager to lead our Elkton, MD clinical team. This is a high-impact leadership role for someone who wants to shape clinical quality, develop counselors, and directly influence patient outcomes — with real authority to make it happen. Schedule In-person, Monday–Friday, 6am-3pm Why You'll Love Working Here Mission that matters: Lead a team helping patients rebuild their lives and futures every day Competitive pay: Base pay $70,000-$85,000/year, plus comprehensive benefits — because your leadership deserves to be valued Full benefits: Medical, dental, and vision coverage, plus 401(k) and life insurance We invest in you: Tuition reimbursement, student loan repayment, and paid professional development time Real time off: Paid vacation A supportive, collaborative culture — work alongside compassionate professionals who share your dedication What You'll Do As Clinical Manager, you'll own the daily administration and clinical quality of CCG's services, partnering closely with the Executive Director to drive both team performance and patient outcomes. Leadership & Team Development Partner with the Executive Director on interviewing, onboarding, training, scheduling, and performance management Conduct 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability Build a supportive, high-performing culture where clinicians feel valued and connected to their purpose Clinical Quality & Model Fidelity Ensure adherence to CCG's evidence-based, harm-reduction, recovery-oriented care model Coach staff in Motivational Interviewing, CBT, and Trauma-Informed Care Observe sessions and safeguard documentation to maintain clinical standards and compliance Performance & Compliance Own clinical KPIs — patient retention, program completion, outcomes, and length of stay Ensure staff KPIs like direct care hours are consistently met Partner with the compliance team to maintain CARF and state regulatory readiness Patient & Program Excellence Resolve patient concerns quickly and thoughtfully to maintain high satisfaction Partner with the Executive Director and Medical Director to expand and improve programming Provide direct clinical coverage and hands-on crisis support when needed, modeling best-in-class care Collaboration & Community Impact Partner with HR on smooth onboarding and offboarding Lead organization-wide clinical trainings to elevate team skillsets Build community partnerships that strengthen referral networks and visibility What You Bring Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.) At least 5 years of experience working with individuals with substance use and co-occurring disorders Minimum 3 years of supervisory or management experience in a human services or behavioral health setting LCADC, LCPC, LCSW-C, CAC-AD, and SUD Approved Supervisor status in Maryland Strong knowledge of CARF standards, state regulations, and DEA requirements Skilled in providing group and individual counseling Excellent written, verbal, and documentation skills, including experience with electronic medical records Engaging leader who promotes accountability and supports positive clinical outcomes Solid understanding of addiction, treatment approaches, and community drug trends Committed to ethical and professional counseling standards Strong problem-solving, decision-making, and leadership abilities Direct Reports: All clinical staff within the clinic or region Ready to Lead With Purpose? If you're a clinical leader who wants to shape a program's culture, quality, and outcomes — not just manage it — we'd love to hear from you. Apply today and help us keep changing lives across Maryland and beyond. #LI-HZ1